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Frequently asked questions
Cancel MyPerfectResume: The Right Way
How to cancel MyPerfectResume in the UK and reclaim your money
Why you might want to cancel MyPerfectResume
Your career trajectory changes. Once you've secured a new role or exhausted your job-search needs, paying for resume templates and CV guidance stops making sense. You may have started a free trial at a promotional rate, intended to cancel before the full charge arrived, and then forgotten entirely. Six months later, you spot recurring charges on your bank statement and realise you've been paying £19.95 to £24.95 monthly for a service you no longer use.
At Yafee, we've guided thousands of UK professionals through this exact scenario. Subscription services rely on inertia: they count on you forgetting to cancel so the charges continue indefinitely. Your first step is understanding why you want to leave, then acting on your legal right to do so promptly.
Common reasons UK users cancel MyPerfectResume
Job searches have a natural endpoint. Once you've landed your position or paused recruitment activity, continuing to pay for resume-building tools becomes unnecessary expense. Some users discover free alternatives deliver identical results-Canva, Microsoft Word templates, or Grammarly offer comparable features without the monthly outlay. Others simply lose track of the subscription and only notice the charge when reviewing monthly statements.
The trial-to-paid conversion trap affects many subscribers. You accept a 14-day trial offer at £1.95, planning to cancel before the premium rate activates. Life gets busy. Before you realise, your card is charged the full amount. Yafee has helped thousands of UK consumers recognise these patterns and cancel before unnecessary charges accumulate.
The real financial cost of delayed cancellation
MyPerfectResume subscriptions range from £19.95 to £24.95 monthly, depending on your plan and any active promotions. Over twelve months, that totals £240 to £300 for a service providing no ongoing value. Many subscribers fail to notice until they analyse three, six, or nine months of bank statements simultaneously. Cancelling today stops future charges immediately and protects your budget.
Understanding your consumer rights in the united kingdom
The law grants you specific protections when cancelling subscription services purchased online or at a distance.
Consumer rights act 2015 and your cancellation window
The Consumer Rights Act 2015 protects you when buying services remotely-online, by telephone, or by post. MyPerfectResume falls directly under these protections. The legislation grants you a 14-day cancellation period from the date you become aware of the transaction, during which you can withdraw without penalty or providing reason.
Within this 14-day window, you have an absolute right to cancel and receive a full refund. After 14 days pass, you retain the right to cancel, but MyPerfectResume may deduct a reasonable charge for services already delivered. However, if the company made cancellation deliberately difficult, hid the cancellation option, or failed to display clear cancellation terms at purchase, you strengthen your position to claim a full refund regardless of timing. Yafee advises documenting all of this evidence before contacting customer support.
Your legal position: ongoing subscriptions and cancellation requirements
Your legal position: The Consumer Rights Act 2015 requires that cancelling a subscription must be as simple and cost-free as signing up. MyPerfectResume cannot demand you telephone during specific hours, post a physical letter, or navigate a labyrinth of online steps to cancel. If the company requires these methods instead of offering immediate online cancellation, this constitutes a potential breach of consumer law. The Office of Fair Trading (OFT) and Trading Standards actively investigate such complaints. Document your cancellation attempt, note the date and time, and retain all evidence of refused or delayed cancellation.
How to cancel MyPerfectResume: the complete procedure
Cancel through the method easiest for you-online cancellation remains fastest, whilst postal cancellation provides a documented trail.
Cancel online through the MyPerfectResume website
- Log into your MyPerfectResume account using your registered email address and password
- Visit the MyPerfectResume website homepage
- Click the login button, typically positioned top-right
- Enter your credentials and select "Sign In"
- Navigate to your account settings or billing section
- Click your profile icon or account menu
- Select "Settings," "Account," or "Billing"
- Look for a "Subscriptions" or "Membership" option
- Locate your active subscription
- Your current plan and renewal date appear here
- Note the exact renewal date for your records
- Select "Cancel subscription" or the equivalent option
- The button may say "Cancel," "End Membership," or "Stop Auto-Renewal"
- Click it and confirm when prompted
- Request your confirmation email
- MyPerfectResume should send a confirmation email immediately
- If you don't receive it within 10 minutes, check your spam folder
- Save this email as proof of cancellation
Cancel via the MyPerfectResume mobile app
- Open the MyPerfectResume app on your smartphone or tablet
- Log in with your registered email and password if required
- Access the menu-typically three horizontal lines (hamburger icon) or your profile picture
- Select "Settings" or "Account"
- Tap "Subscriptions," "Billing," or "Membership"
- Your active plan appears with the renewal date
- Select "Cancel Subscription"
- The app may ask for confirmation or feedback
- Proceed with cancellation
- Confirm via the email sent to your registered address
- Check your inbox immediately
- Retain this confirmation for your records
Cancel by post: documented cancellation method
- Prepare your written cancellation request
- Write clearly on plain paper or use a template
- Include your full name as it appears on your account
- Include your email address and account number (if known)
- State: "I request cancellation of my MyPerfectResume subscription with immediate effect"
- Include today's date
- Sign your name
- Send by recorded delivery to MyPerfectResume's registered address
- Use Royal Mail Special Delivery Guaranteed by 9am or 1pm
- This provides proof of posting and date receipt-essential for consumer disputes
- Request written acknowledgement
- Ask in your letter for written confirmation of cancellation
- Allow 10 business days for a response
- Monitor your account
- Log in 5 business days after posting to confirm cancellation status
- Verify no further charges appear on your statement
Contact customer support if online cancellation fails
- Gather evidence of your cancellation attempt
- Note the date and time you attempted to cancel online
- Take screenshots of the steps you followed
- Record any error messages displayed
- Contact MyPerfectResume support via email or live chat
- Explain that you attempted online cancellation and were unable to complete it
- Attach screenshots of your attempt
- Request written confirmation of cancellation within 5 business days
- Escalate if the company doesn't respond within 7 days
- Send a follow-up email marked "URGENT: Unresolved Cancellation Request"
- Reference your original support ticket number
- State you will escalate to Trading Standards if not resolved within 3 days
- Escalate to Trading Standards if MyPerfectResume refuses cancellation
- Contact your local Trading Standards office through the Consumer Service (0808 223 1133)
- Provide all email correspondence, screenshots, and payment records
- Explain the company's refusal to cancel in accordance with Consumer Rights Act 2015
Timeline: when your cancellation becomes effective
Cancellation timing affects whether you face final charges.
Immediate cancellation versus end-of-billing-period cancellation
If you cancel immediately, MyPerfectResume typically deactivates your account right away. You retain access until your current billing period ends, then lose access without further charges. Some services allow you to choose "cancel at end of period" instead, which lets you use the service until the renewal date but prevents the next charge. Yafee recommends confirming which option MyPerfectResume applies-this detail appears in your cancellation confirmation email.
Refund timeline: what to expect
Within your 14-day cancellation window, you qualify for a full refund. MyPerfectResume typically processes refunds within 5 to 10 business days, though your bank may take a further 2 to 5 working days to credit your account. If you cancelled after 14 days, refunds are only provided if you demonstrate the company made cancellation unfairly difficult. Monitor your statement closely-if no refund appears within 15 business days of cancellation, contact MyPerfectResume's support team with your cancellation confirmation email and demand an update.
What happens after cancellation: protecting yourself
Cancellation is only complete when you confirm no further charges will arrive. Take these protective steps immediately after cancelling.
Monitor your payment method for unexpected charges
Set a calendar reminder to check your bank or credit card statement 10 days after cancellation. Look specifically for any MyPerfectResume charges or similar-named entries. Some services attempt to re-authorise payments after cancellation, hoping you won't notice. If any charge appears after you cancelled, contact your bank immediately to dispute it as unauthorised. Your bank has a legal duty to investigate within 8 weeks and typically refunds disputed charges within 2 business days pending investigation outcome.
Request deletion of your payment information
Contact MyPerfectResume and request that your card details be deleted from their systems. Include this request in writing and retain their response. This prevents the company from attempting future charges and demonstrates your clear intent never to re-subscribe. Yafee advises keeping this correspondence in a dedicated folder for at least 12 months.
Unsubscribe from marketing emails
MyPerfectResume will likely send re-engagement emails offering discounts or trial re-activation. Unsubscribe by clicking the link at the bottom of any marketing email. This removes you from promotional lists and reduces pressure to reactivate your account.
Pricing: what you were paying and what you save
Understanding the exact cost clarifies your savings from cancellation.
| Plan type | Monthly cost | Annual cost | Key features |
|---|---|---|---|
| Basic monthly | £19.95 | £239.40 | Resume templates, cover letters |
| Standard monthly | £24.95 | £299.40 | All Basic features, plus interview prep |
| Free trial (7-14 days) | £1.95 | N/A | Full access, then converts to monthly |
| Promotional annual plan | £9.99-£12.99/month | £119.88-£155.88 | Annual commitment required |
Common mistakes: avoid these cancellation traps
Cancellation is straightforward when you avoid these pitfalls. You're not alone if you've made one of these errors-Yafee helps users recover from them regularly.
Mistake 1: deleting the app instead of cancelling the subscription
Removing MyPerfectResume from your phone does nothing to cancel your subscription. The company still charges your card monthly because the app deletion doesn't trigger account cancellation. You must explicitly cancel through the website or app settings, or your charges continue indefinitely. Check your bank statement now-if you deleted the app months ago and see ongoing charges, you can still cancel retroactively and demand refunds for the period after deletion.
Mistake 2: assuming your free trial cancels automatically
Trial subscriptions convert to paid plans automatically on the expiry date unless you cancel explicitly beforehand. MyPerfectResume assumes silence equals consent to continue. You must cancel before day 14 of your trial to avoid the first full charge. If you missed this window, contact support immediately to claim a refund under Consumer Rights Act 2015 protections if the company failed to make cancellation sufficiently obvious.
Mistake 3: requesting cancellation via the wrong channel
Sending a cancellation request to a general enquiry email address may not reach the billing department. Your request languishes unread whilst charges continue. Always cancel through the account settings portal or contact the support team via live chat with your account details immediately visible. If emailing, use "Cancellation Request" as your subject line and request written confirmation within 48 hours.
Mistake 4: not retaining cancellation confirmation
If your cancellation confirmation email is lost and charges reappear, you lack proof of your cancellation attempt. Save every confirmation to a dedicated folder or forward it to a personal email account. Screenshot the cancellation page for additional evidence. Yafee advises keeping these records for 12 months minimum.
Comparing MyPerfectResume with free alternatives
Before you cancel, consider whether free tools meet your needs.
| Service | Cost | Best for | Unique strength |
|---|---|---|---|
| MyPerfectResume | £19.95-£24.95/month | Guided CV creation | Interview prep modules |
| Canva (free tier) | Free | Visual CVs and covers | Design flexibility |
| Microsoft Word | Free (if you own Office) | Professional, traditional CVs | Full compatibility with employers |
| Indeed Resume | Free | Quick resume building | Direct job application link |
| LinkedIn CV Builder | Free | Profile-linked resumes | Employer visibility |
Refund rights and claiming your money back
You have statutory rights to refunds under UK consumer law if you meet specific criteria.
Within 14 days: your automatic refund right
If you cancel within 14 calendar days of becoming aware of your subscription charge, you automatically qualify for a full refund without explanation or penalty. This applies even if you've used the service extensively. MyPerfectResume must process your refund within 30 days of receiving your cancellation request. If the company refuses to refund within this window, they are breaking the law. Contact the Consumer Service (0808 223 1133) to escalate and request intervention from Trading Standards or the Citizens Advice Consumer Service.
After 14 days: refunds on the grounds of unfair cancellation terms
Beyond 14 days, you can still demand a refund if MyPerfectResume deliberately made cancellation difficult. Evidence of unfair practice includes: cancellation options hidden in obscure settings, requirement to call during limited hours, buried cancellation buttons, or confusing cancellation language. Collect all evidence-screenshots of the cancellation process, email correspondence, and timelines-then escalate to Trading Standards with a formal complaint. Yafee advises framing your complaint using Consumer Rights Act 2015 language: "The trader failed to provide cancellation facilities as simple and cost-free as the subscription process itself, breaching consumer protection legislation."
Claiming disputed charges: using your bank's chargeback process
If MyPerfectResume refuses to refund despite your cancellation request, dispute the charge through your bank. Contact your card issuer or bank by phone and state you cancelled the subscription but were charged regardless. Provide your cancellation confirmation email and payment records. Your bank investigates within 8 weeks and typically refunds disputed charges within 2 business days pending outcome. This process is free and requires no legal representation.
Your cancellation address and contact details
Use this information if online cancellation fails and you must cancel by post or escalate formally.
MyPerfectResume postal cancellation address
MyPerfectResume does not publish a dedicated cancellation address publicly. Instead, use these escalation routes:
- Online: Log into your account and use the "Contact Us" or "Support" form to request the official billing address for cancellation requests.
- Live chat: Ask support staff directly for the postal address for cancellation requests.
- Email: Request the cancellation address via customer support email and retain their response.
Once you have the address, send your cancellation letter by Royal Mail Special Delivery (tracked and signed). This creates an indisputable record of your cancellation request date.
Escalation: when to contact trading standards
If MyPerfectResume refuses to cancel or withholds refunds unlawfully, escalate immediately to your local Trading Standards office through the Consumer Service:
- Phone: 0808 223 1133 (free and confidential)
- Online: Visit citizensadvice.org.uk to find your local Trading Standards office
- Provide: Your full account details, all email correspondence, payment records, cancellation attempts, and dates
Yafee has guided thousands of UK consumers through Trading Standards escalations, and these authorities take subscription disputes seriously. The company faces potential fines and enforcement action if found in breach.
Final steps: securing your cancellation and protecting your money
Cancellation requires documentation and follow-through. You've earned the right to cancel, and the law stands behind you-execute it properly and protect your budget permanently.
Choose your cancellation method (online is fastest), complete every step in the relevant section above, and retain all confirmation emails. Monitor your statement for 30 days after cancellation. If charges persist, contact your bank to dispute them. Yafee has helped thousands of UK consumers cancel subscriptions, reclaim refunds, and defend their rights against traders who attempt to continue billing after cancellation. Take action today, document every step, and consider your financial obligation to MyPerfectResume ended the moment you submit your cancellation request.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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