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Frequently asked questions
Cancel Myperfectresume: Step-by-Step Guide
How to cancel your Myperfectresume subscription in canada
What is Myperfectresume and why cancellation matters
Myperfectresume is an online resume and cover letter builder used by Canadian job seekers to create professional documents quickly. The platform offers AI-powered writing suggestions, customizable templates, downloadable files in PDF and Word formats, and career guidance tools like ResumeCheck feedback. You can access it through the web or via mobile apps on iOS and Android.
Like most digital services, Myperfectresume operates on an automatic renewal subscription model. You begin with a low-cost trial that converts to a paid Premium Access plan unless you cancel before the renewal date. If the service no longer fits your needs, Yafee is here to guide you through the cancellation process and secure any refund you are entitled to under Canadian consumer law.
Understanding the auto-renewal structure
Myperfectresume's trial is designed to convert users quickly into paying subscribers. You will encounter a 14-day trial for $2.95 CAD that automatically renews to $34.95 CAD every 4 weeks unless you cancel before the trial ends. This is a common pattern: the low introductory price encourages signup, then the full charge hits without a second thought.
The consequences of missing the cancellation window are real. If you do not cancel during your trial period, you will be charged the full monthly rate, and recovery may require intervention from your credit card company or provincial consumer authority. Set a calendar reminder for day 12 of your trial to give yourself a 2-day buffer before auto-renewal activates.
When cancellation makes sense
You might cancel Myperfectresume if you have already created your resume, if the templates do not match your industry, or if the AI suggestions do not meet your standards. Some users cancel because they prefer free alternatives like Canva, or because they have hired a professional resume writer. Others cancel after concluding that premium features do not justify the monthly cost relative to what they need.
Whatever your reason, cancelling promptly protects your budget and prevents unwanted charges. Yafee has helped thousands of Canadians avoid surprise subscription billings by taking swift action and documenting every step of the process.
Myperfectresume pricing and subscription plans explained
Understanding your billing structure and renewal terms is essential before you cancel.
| Plan | Price (CAD) | Billing cycle | Auto-renewal | Best for |
|---|---|---|---|---|
| 14-day premium trial | $2.95 one-time | 14 days | Yes - renews to $34.95 every 4 weeks | First-time users testing the platform |
| Monthly premium access | $34.95 per month | Monthly | Yes - renews monthly | Active job seekers building multiple documents |
| Annual premium access | $119.95 per year | Annual | Yes - renews yearly | Long-term users committed to the platform |
| App Store subscription | Varies by plan | Varies | Yes - managed by Apple | iOS users preferring app access |
If you subscribed via the App Store or Google Play, your billing and cancellation happen through those platforms, not Myperfectresume directly. This is critical: Apple and Google process payments and control refund eligibility. Yafee will walk you through the correct cancellation method based on where you made your purchase.
Your cancellation method depends on where you subscribed
Your cancellation process varies by platform. Follow the steps for your specific entry point to ensure your cancellation is processed and charges stop immediately.
Cancel on the web at myperfectresume.com
Web cancellation is the most straightforward method and gives you immediate control over your account.
- Log into your Myperfectresume account using your email and password
- Click on your account icon or profile menu in the top right corner
- Select "Account settings" or "Subscription" from the dropdown menu
- Locate the "Billing" or "Subscription details" section
- Click "Cancel subscription" or "Manage subscription"
- Do not close the browser tab until you see a cancellation confirmation message
- Take a screenshot of the confirmation for your records
- Confirm your cancellation on any subsequent screen or pop-up
- Check your email within 5 minutes for a cancellation confirmation receipt from Myperfectresume
If you do not receive a confirmation email within 15 minutes, log back into your account and verify that your subscription status now shows "Cancelled" or "Inactive". Yafee recommends saving this confirmation page as a PDF before logging out.
Cancel through apple app store (iOS)
If you subscribed on your iPhone or iPad, you must cancel through Apple's subscription management system.
- Open the App Store app on your iPhone or iPad
- Tap the profile icon in the top right corner
- Select "Subscriptions"
- Find "Myperfectresume" in your active subscriptions list
- Tap on Myperfectresume
- If the app does not appear, scroll down to check "Expired subscriptions"
- Tap "Cancel subscription"
- Confirm your cancellation by selecting "Confirm" on the warning screen
- Watch for the status to change from "Renews on [date]" to "Expires on [date]"
Apple will send you a cancellation confirmation email to the address associated with your Apple ID. Retain this email as proof of cancellation. You can continue using Myperfectresume until your current billing period ends.
Cancel through google play store (Android)
Android users must cancel through Google Play's subscription management interface.
- Open the Google Play app on your Android device
- Tap your profile icon in the top right corner
- Select "Payments and subscriptions" and then "Subscriptions"
- Find and tap "Myperfectresume" from your active subscriptions
- Tap "Cancel subscription"
- Choose your cancellation reason from the dropdown menu (optional but recommended for feedback)
- Follow any final prompts to confirm your cancellation
- Verify the status changes to "Cancelled" in your subscriptions list
Google will send you a cancellation confirmation to your Google account email. Store this confirmation in a dedicated folder for your records. Your access continues until your current billing cycle ends.
Cancel by contacting Myperfectresume directly
If you cannot cancel online, you can submit a written cancellation request to Myperfectresume's official address.
- Gather your account information:
- Your registered email address
- Your full name
- The date you created your account
- Your subscription plan type (trial, monthly, or annual)
- Write a clear cancellation request email or letter that includes:
- "I request immediate cancellation of my Myperfectresume subscription"
- Your account email address
- The subscription plan and current billing date
- Your preferred refund method if applicable
- Send your request by registered mail to the address listed in Myperfectresume's Terms and Conditions
- Request a return receipt to prove delivery and timing
- Keep copies of your letter and receipt for 12 months
Registered mail with return receipt creates a legal record of your cancellation request. In Canada, this method protects you if the company later disputes when your request was received. Yafee advises using registered mail for any dispute-prone cancellations or refund claims.
Your legal position and consumer protection rights
Canadian consumer law gives you specific protections regarding subscription auto-renewal and billing practices.
Understanding your rights under provincial law
Canada's Consumer Protection Act (federal framework) and provincial equivalent legislation establish that businesses must obtain your express informed consent before auto-renewal. Furthermore, you have the right to cancel without penalty during your trial period or within a reasonable timeframe. Your province's consumer authority is the enforcement body if Myperfectresume refuses to honour cancellation requests.
The Competition Act also prohibits "false, misleading or deceptive marketing practices". If Myperfectresume misrepresented the trial terms, automatic renewal conditions, or refund eligibility, you can file a complaint with the Competition Bureau of Canada. Yafee recommends documenting screenshots of all promotional material and terms you were shown before purchase.
Your legal position
- You have the right to cancel before or immediately after your trial ends
- You cannot be charged after you submit a valid cancellation request
- You may qualify for a refund if you cancelled within 14 days of the initial charge (varies by province)
- If Myperfectresume continues billing after cancellation, you can dispute the charges with your credit card issuer or bank
- Your province's consumer protection office will investigate complaints of unauthorized billing at no cost to you
When to escalate to your provincial consumer authority
If Myperfectresume refuses to cancel your subscription or does not stop charging you, escalate immediately. Contact your provincial consumer protection ministry:
- Ontario: ServiceOntario Consumer Protection Bureau
- British Columbia: Consumer Protection Office
- Alberta: Fair Trading Act Investigations
- Quebec: Office of the Protecteur du consommateur
- Other provinces: Your provincial government website under "Consumer Protection"
You do not need a lawyer to file a complaint. Most provincial authorities investigate unauthorized recurring charges at no cost to consumers. Furthermore, many provinces award damages if the company violated consumer protection regulations.
Refunds and what to expect after cancellation
Your refund eligibility depends on when you cancel, your province, and the reason for cancellation.
Trial period refunds
If you cancel within your 14-day trial period, you may request a refund of the $2.95 trial charge. Consequently, you should cancel on day 1, 2, or 3 if you know the service is not right for you. Myperfectresume's terms may allow refunds during the trial if you contact support directly or if you cancel within a specified window.
Refunds after the trial ends
If you cancel after your trial period and have been charged the full $34.95 monthly rate, refund eligibility depends on your province's cooling-off laws. Many Canadian provinces allow a 14-day refund window after the initial charge if the subscription does not match the description provided. Others do not permit refunds for digital services once access has been granted.
To request a refund:
- Email Myperfectresume's support team with your cancellation request and refund reason
- Reference your account email, order date, and the charge date on your statement
- Explain why you believe you qualify for a refund (e.g., "Service did not match the advertised features" or "I cancelled within 14 days")
- Keep a copy of your email and any response for your records
- If Myperfectresume denies your refund, contact your credit card company or bank to dispute the charge
What happens to your account after cancellation
After cancellation, you retain access to Myperfectresume until the end of your current billing cycle. You can download your resume and cover letter documents during this grace period. After your access expires, you can still log in to view your documents, but you cannot edit or create new ones unless you resubscribe. No further charges will appear on your statement after your current period ends.
Common cancellation mistakes to avoid
Cancellation is straightforward, but small oversights can delay the process or result in continued charges.
Mistake 1: cancelling only the app without cancelling the subscription
Deleting the Myperfectresume app from your phone does not cancel your subscription. Myperfectresume continues billing your account even if the app is not installed. You must cancel your subscription through the App Store, Google Play, or Myperfectresume's website. Only then will charges stop. Yafee strongly advises cancelling the subscription first, then deleting the app if desired.
Mistake 2: missing the cancellation deadline
Your trial auto-renews at the end of day 14. If you attempt to cancel on day 15 or later, you will already have been charged $34.95. Consequently, set your calendar reminder for day 11 or 12 to ensure you cancel with time to spare before the renewal triggers.
Mistake 3: not saving cancellation confirmation
Screenshots and confirmation emails are your only proof that you cancelled. If you later dispute a charge, your credit card company will ask for evidence. Yafee advises taking screenshots of every cancellation confirmation page and saving all confirmation emails in a dedicated folder.
Mistake 4: assuming an app update reset your cancellation
Occasionally, app updates can confuse users about subscription status. Your subscription cancellation remains valid even after app updates. Log back into your account and check your subscription status in the settings to confirm it still shows "Cancelled" or "Inactive".
Mistake 5: not following up on disputed charges
If you see a charge after your cancellation date, act immediately. Contact your bank or credit card company to dispute the charge within 30 days. Myperfectresume may claim the charge was valid because you did not fully cancel, so having your cancellation confirmation is essential.
Protecting yourself after cancellation
Your responsibility does not end when you cancel; monitor your statements to confirm charges have stopped.
Review your statements for 60 days
Check your credit card or bank statement for the next two billing cycles after cancellation. You should see no further charges from Myperfectresume. If a charge appears after your cancellation date, contact your bank immediately and reference your cancellation confirmation.
Keep your cancellation documentation organized
Store the following in a single folder:
- Screenshots of your cancellation confirmation
- Cancellation confirmation email from Myperfectresume, Apple, or Google
- A copy of the email address and password you used to log in
- Proof of delivery if you cancelled by registered mail
- Any correspondence with Myperfectresume support or your bank
Retain these documents for 12 months. If a dispute arises, you will have complete proof of your cancellation and the date it was processed.
Update your payment method if needed
If Myperfectresume has your credit card on file, consider monitoring that card closely or placing a fraud alert with your bank. In Canada, you can contact Equifax or TransUnion to request a fraud alert on your credit file at no cost.
Comparison: cancellation timelines by platform
Cancellation speed varies depending on your method.
| Method | Time to process | Confirmation receipt | When charges stop |
|---|---|---|---|
| Web (Myperfectresume.com) | Immediate (5-15 minutes) | Email + on-screen confirmation | End of current billing cycle |
| App Store (iOS) | Immediate (1-5 minutes) | Email to Apple ID address | End of current billing cycle |
| Google Play (Android) | Immediate (1-5 minutes) | Email to Google account | End of current billing cycle |
| Registered mail to address | 5-10 business days | Return receipt (postal proof) | 5-10 business days after receipt |
| Email to support | 24-48 hours (variable) | Reply email confirmation | Upon reply confirmation |
Web cancellation is fastest and leaves the clearest digital trail. Registered mail is strongest legally if you need to dispute charges later. Yafee recommends web cancellation for speed and immediate confirmation, reserving registered mail for situations where Myperfectresume's support has been unresponsive.
Cancellation address for Myperfectresume
If you choose to cancel by registered mail, send your request to the official address listed in Myperfectresume's Terms and Conditions. The Sacramento address appears as a business location but may not be designated for cancellations. Always cross-reference the cancellation address in the official terms before sending any registered mail.
For the most current cancellation address and contact information, visit Myperfectresume.com and locate the "Contact us" or "Billing support" page. Print or screenshot this address, as companies occasionally change their mailing addresses.
Final steps and next steps
Cancelling Myperfectresume takes 5-15 minutes online and requires one follow-up check of your statement. Your cancellation is not complete until you receive written confirmation and verify no further charges appear on your next billing cycle.
Before you cancel, download your resume and cover letter files to your computer. Log into your account, open each document, and save it as a PDF or Word file to your hard drive. Myperfectresume permits this during your active subscription, and you will want local copies once your access expires.
If Myperfectresume continues to charge you after cancellation, contact your provincial consumer protection office. Unauthorized recurring charges are a serious violation of Canadian consumer law, and provincial authorities take these complaints seriously. Yafee has helped thousands of Canadians cancel unwanted subscriptions and recover unauthorized charges by documenting every step and escalating swiftly when businesses refused to honour cancellations. Follow the steps outlined above, keep your confirmation, monitor your statements, and contact your bank or consumer authority if charges persist. Your cancellation is a right, not a request.