How to cancel Performance Golf membership and stop recurring charges

What Performance Golf is and why you might cancel

Performance Golf is a subscription-based coaching platform that delivers structured golf improvement through streaming video lessons, drill libraries, and tiered access to personalized coach feedback. The service operates on a recurring billing model with both monthly and annual payment options, positioning itself as an ongoing resource for golfers seeking measurable score improvement and swing development.

You subscribe to Performance Golf for tangible outcomes: lower scores, better swing mechanics, and increased confidence on the course. When those outcomes don't materialize, or when your practice schedule shifts, the monthly charges stop making financial sense. Unlike a one-time golf lesson, recurring membership fees compound quickly. A modest $39 monthly charge adds up to $468 per year, money that belongs in your pocket if you're not using the service actively.

If you've signed up for a trial, noticed unexpected charges, or realized the membership isn't delivering on its promise, Yafee has helped thousands of consumers understand their cancellation rights and execute a clean exit from recurring charges. Your first step is knowing exactly how to cancel and when you need to act to avoid the next billing cycle.

Common reasons Performance Golf members cancel

Cancellation decisions usually fall into predictable patterns. You might cancel because practice time has shrunk and the membership sits unused. You may have found a local instructor who offers more personalized attention. Or you signed up for a trial and discovered the next billing cycle hit your card before you decided whether to keep the service. Budget constraints sometimes force a hard look at recurring expenses, and Performance Golf becomes an easy target when it's not delivering measurable improvement.

Low usage relative to cost is the single most common cancellation driver. If you log in fewer than twice per month, you're paying roughly $20 per session, a price point that rarely justifies itself against one-on-one coaching alternatives. Yafee consistently finds that consumers feel regret not because the service is poor quality, but because they underestimated how much active engagement the membership requires.

Performance Golf pricing and subscription plans

Performance Golf publishes two primary membership tiers designed to appeal to different commitment levels and budgets. Understanding the exact cost structure is essential before you cancel, because it shapes your refund expectations and timeline.

The annual plan appears cheaper on a per-month basis ($16.58 monthly), but it locks you into a 12-month commitment. If you cancel an annual subscription within the first 30 days, you may qualify for a refund under Performance Golf's trial guarantee. After that window closes, most annual payments are non-refundable unless you escalate to a consumer protection authority. Yafee recommends starting with the monthly plan if you're new to the platform: the higher per-month rate buys you flexibility and a lower financial risk if the service doesn't match your expectations.

Your consumer rights and what they mean for you

Federal law protects your right to cancel recurring subscriptions and establishes clear timelines for merchant compliance.

The restore online shoppers confidence act and your cancellation rights

Under the Restore Online Shoppers Confidence Act (ROSCA), 15 U.S.C. section 7701, Performance Golf must obtain your express informed consent before charging your payment method. Furthermore, the company must provide a simple mechanism for you to cancel, and that cancellation mechanism must be just as easy to use as the enrollment process. If you enrolled online, you must be able to cancel online. The Federal Trade Commission (FTC), the federal agency responsible for enforcing consumer protection law, has published specific guidance stating that companies cannot impose unreasonable cancellation barriers.

In practice, this means Performance Golf cannot require you to call a phone number to cancel, email a custom cancellation letter, or wait days for a manual response if you enrolled through their website. Consequently, if the company makes cancellation deliberately difficult, you have grounds to file a complaint with the FTC.

State-level consumer protection laws

Many U.S. states have enacted their own automatic renewal laws that exceed federal protections. New York, California, Illinois, and other jurisdictions require merchants to obtain your written authorization before enrolling you in recurring charges, send you a clear confirmation of the terms, and honor cancellation requests within a specified timeframe (typically 7 to 10 business days). These state laws often permit you to cancel by the same method you used to enroll, with no additional verification required.

Your legal position: if Performance Golf refuses to cancel your membership after you've submitted a valid cancellation request, you have the right to dispute the charge with your credit card issuer or bank. The card networks (Visa, Mastercard, American Express) all honor billing dispute claims for unauthorized recurring charges and merchant failure to honor cancellation requests. Yafee advises documenting your cancellation request by taking screenshots or saving emails before you initiate the dispute.

How to cancel Performance Golf: step-by-step methods

Performance Golf provides three cancellation pathways: online account self-service, email support, or phone contact. The fastest and most verifiable route is online cancellation through your account dashboard.

Method 1: cancel online through your Performance Golf account

Canceling through your account provides an immediate confirmation and leaves a digital record of your request.

1. Visit the Performance Golf website and log in with your email address and password.
   • If you've forgotten your password, click "Forgot Password" and follow the reset email link.
2. Navigate to your account settings or profile menu (usually located in the top right corner of the dashboard).
   • Look for a link labeled "Account," "Profile," or "Settings."
3. Select the "Subscription" or "Membership" option within your account settings.
   • This section displays your current plan, next billing date, and payment method.
4. Click the "Cancel Subscription" or "Cancel Membership" button next to your active plan.
   • The platform may display a cancellation reason survey; you can complete this or skip it.
   • Some services offer a discount or pause option before final cancellation; evaluate these if you're uncertain.
5. Confirm your cancellation on the final screen.
   • Take a screenshot of the confirmation page that displays your cancellation date and membership end date.

Method 2: cancel by email

Email cancellation creates a written record of your request, which proves valuable if a billing dispute becomes necessary.

1. Compose an email to [email protected] with the subject line "Cancellation Request: [Your Full Name]."
   • Include your full name, email address associated with the account, and phone number if available.
   • State clearly: "I request immediate cancellation of my Performance Golf membership effective today."
   • Do not apologize or provide lengthy justifications; a direct statement is legally stronger.
2. Send the email from the address linked to your Performance Golf account.
   • This ensures the support team can locate your account quickly.
3. Save a copy of your sent email and any receipt or forwarding confirmation.
   • Most email providers time-stamp outgoing messages; screenshot this timestamp.
4. Wait for a cancellation confirmation email from [email protected].
   • The FTC requires merchants to honor cancellation requests within 10 business days. If you don't receive confirmation within 5 business days, send a follow-up email and consider filing a complaint with the FTC at reportfraud.ftc.gov.

Method 3: cancel by phone

Phone cancellation provides immediate verbal confirmation but requires you to document the call details.

1. Call Performance Golf customer support at 800-523-5760 during business hours (typically 9 a.m. to 5 p.m. Eastern Time, Monday through Friday).
   • Have your account email address and any associated phone number or membership number ready.
2. Inform the support representative clearly: "I want to cancel my Performance Golf membership immediately."
   • Do not discuss your reasons unless asked; the company does not need justification to honor your cancellation.
3. Request a verbal confirmation that includes your cancellation date and the date your membership access will end.
   • Ask the representative for their name and the confirmation number for the cancellation.
4. Write down the representative's name, confirmation number, and call date immediately after the call ends.
   • Send yourself a follow-up email summarizing this information while it's fresh.
5. Follow up with an email confirming the verbal cancellation request.
   • Write: "This email confirms my cancellation request made by phone on [date] at [time]. Confirmation number: [number]. Representative name: [name]. Please reply to confirm receipt."

Timeline, refunds, and what happens after you cancel

Understanding what occurs in the days and weeks after your cancellation request prevents billing surprises and clarifies your refund eligibility.

Immediate cancellation: effective date and membership access

When you cancel online or by phone, Performance Golf typically terminates your membership access immediately or at the end of the current billing cycle, whichever is specified by the company. If you cancel on the 15th of a month and your billing cycle runs the 1st to the 30th, you may retain access through the 30th, then lose access on the 1st of the following month. Yafee recommends clarifying this detail during cancellation: ask the support representative whether you're canceling "at the end of the current cycle" or "today, effective immediately."

Refund eligibility and the 30-day trial window

Performance Golf offers a 30-day trial guarantee for new members. If you cancel within 30 days of your initial enrollment and have not accessed substantial course content, you may qualify for a full refund. However, if you subscribed to an annual plan and cancel after 30 days, Performance Golf does not typically issue refunds for the unused portion of the year. Consequently, if you purchased an annual membership and regret it, contact support within 30 days and request a trial refund explicitly mentioning you are within the trial window.

Monthly memberships cancelled before the next billing cycle incur no additional charges. If you cancel on the 15th of a 30-day cycle and your next billing date is the 1st of the following month, you should not be charged on that date. Monitor your bank account or credit card statement for 30 days after cancellation to confirm no further charges appear.

Disputing unauthorized charges after cancellation

If Performance Golf continues to charge your payment method after you've submitted a cancellation request, you have the right to dispute the charge with your credit card issuer or bank. Contact your card issuer immediately and report the following: the merchant name (Performance Golf), the date(s) of unauthorized charges, the dollar amount, and the date you submitted your cancellation request. Provide your support email or call confirmation as evidence. Card issuers typically investigate billing disputes within 30 to 60 days and can reverse charges or issue credits to your account. Yafee emphasizes that this dispute process does not require Performance Golf's cooperation; your bank acts as the intermediary.

Stopping future charges if cancellation fails

If you have submitted a valid cancellation request and Performance Golf continues billing you without authorization, you can request that your bank block all future transactions from this merchant. This is called a "revocation of authorization" and takes effect within one to three business days. Your bank may issue you a new card number to ensure no further charges process. Nevertheless, confirm with your bank that this revocation does not affect other recurring payments you wish to keep (such as gym memberships or utility bills).

Common cancellation mistakes and how to avoid them

You can recover from cancellation missteps if you act quickly and document your actions from the start.

Mistake 1: canceling without documenting the request

If you cancel by phone and fail to record the representative's name or a confirmation number, you have limited recourse if the cancellation doesn't take effect. Furthermore, if a billing dispute arises weeks later, you cannot prove when you requested the cancellation or what terms you discussed. Always take screenshots or photographs of confirmation screens, save emails with time-stamps, and write down verbal confirmation details in a follow-up email. Yafee advises storing these records in a dedicated folder on your computer or cloud storage for at least one year after cancellation.

Mistake 2: assuming the cancellation is instant

Many members cancel online, see a confirmation screen, and assume their membership ends that day. In reality, Performance Golf may honor your cancellation at the end of your current billing cycle, not immediately. If your next billing date is in five days and you cancel today, you may still be charged in five days; the cancellation becomes effective after that charge posts. Read the cancellation confirmation carefully: it should state an exact date when your access ends and when charges will cease. If the confirmation is vague, email support immediately and request clarity on the effective cancellation date.

Mistake 3: canceling through a third-party app or partner platform

If you enrolled in Performance Golf through a golf coaching app or affiliate partner, canceling within that app may not cancel your Performance Golf subscription directly. The third-party platform functions as an intermediary; canceling there only cancels your access through their interface. Your Performance Golf account remains active and your payment method continues to be charged. Consequently, always cancel directly through Performance Golf's website or by contacting their support team. Check your credit card statement to confirm the merchant is "Performance Golf," not a third-party app or intermediary, then cancel with the actual merchant.

Mistake 4: not following up on a missing confirmation

If you submit an email cancellation request and receive no response within 5 business days, do not assume the cancellation is being processed. The support team may have overlooked your email, or your email may have landed in their spam folder. Send a follow-up email with a clear subject line: "Urgent Follow-up: Cancellation Request from [Your Name] - No Confirmation Received." If you still receive no response within 3 additional business days, file a complaint with the FTC at reportfraud.ftc.gov and dispute the next charge with your bank. Yafee recommends this escalation because merchant silence on cancellation requests is a violation of federal law.

After cancellation: monitoring your account and account recovery

Your responsibility does not end when you click "cancel"; vigilance over the next 60 days protects you from billing errors and ensures a clean exit.

Monitor your bank and credit card statements

Check your bank account or credit card statement weekly for the first 30 days after cancellation. Look for any charge labeled "Performance Golf," "PERF GOLF," or similar merchant names. If a charge appears after your cancellation date, take a screenshot and contact your bank immediately. Do not wait for your next billing cycle to dispute it. The sooner you report the charge, the sooner your bank can investigate and reverse it. Most card issuers reverse unauthorized charges within 30 days, crediting your account in full.

Confirm access termination

Log into your Performance Golf account on the date your cancellation should take effect. If you can still access the full platform after that date, contact support and report that your cancellation did not take effect. Provide the date you cancelled and ask for immediate removal of your access. If you cannot log in on the expected date, this is a positive sign that your cancellation processed correctly.

Delete saved payment methods

Once your cancellation is confirmed, log into your Performance Golf account and remove any saved credit card or payment information. This prevents accidental re-enrollment if you click "try again" during a browsing session. Furthermore, it eliminates a payment method Performance Golf could use if they erroneously attempt to re-bill you. Yafee advises deleting your account entirely if that option is available, rather than just removing the payment method.

Performance Golf cancellation checklist

Use this checklist to ensure your cancellation is complete and protected by documentation.

When to escalate to the federal trade commission

If Performance Golf refuses to honor your cancellation request or continues charging you after you've submitted valid notice, escalate your complaint to a federal enforcement agency.

Filing a complaint with the FTC

The Federal Trade Commission investigates violations of ROSCA and state automatic renewal laws. Visit reportfraud.ftc.gov and file a complaint describing the merchant name, the date(s) of unauthorized charges, your cancellation request date, and what response you received (or didn't receive). Include any supporting documentation: email confirmations, screenshots of cancellation screens, bank statements showing the charges, or notes from phone calls. The FTC does not directly reverse charges, but it opens an investigation and can take enforcement action against merchants that violate consumer protection laws. Furthermore, if the FTC finds a pattern of violations, it may seek refunds for affected consumers on your behalf.

Disputing with your bank or card issuer

File a billing dispute with your credit card issuer or bank for any charge that posted after your cancellation date. Provide the following: the merchant name, the disputed charge amount, the posting date, and the date you submitted your cancellation request. Include copies of your cancellation confirmation or email. Your card issuer will contact Performance Golf for their explanation. If the company cannot prove they honored your cancellation, the issuer will reverse the charge and credit your account. This process typically takes 30 to 60 days, but the charge is removed from your account pending investigation.

Contacting your state attorney general

If the FTC's response is slow or if you want faster resolution, contact your state's attorney general's office, which enforces state-level consumer protection laws. Many states have dedicated units for automatic renewal and subscription fraud. Your state attorney general can pressure Performance Golf to refund unauthorized charges and may impose fines if the company has violated state law. This is a public enforcement action distinct from your personal billing dispute.

Comparison: Performance Golf versus alternative golf coaching services

If you're canceling Performance Golf because it doesn't meet your needs, consider how it compares to alternative platforms and whether a different service might suit you better.

Performance Golf positions itself in the premium coaching segment with human-provided video feedback. If you canceled because the price felt high relative to your usage, GolfForever offers structured lessons at a lower price point. If you value real-time, in-person coaching over video reviews, a local instructor may deliver better value even at a higher per-session cost, because you're not locked into recurring charges if results don't materialize. Yafee advises trying a lower-cost alternative on a month-to-month plan before committing to annual subscriptions.

Key takeaways: protecting yourself before enrollment

The easiest way to avoid cancellation hassles is to avoid enrolling in services you're uncertain about.

Before you sign up for any golf coaching subscription, verify that the company offers a trial period or money-back guarantee. Performance Golf's 30-day trial is an advantage; use it fully by completing at least three coached lessons before deciding whether to continue. Start with the monthly plan, not the annual plan, even if the annual price appears cheaper. The monthly plan's higher per-month cost is insurance against being locked into a service that doesn't work for you. Read the company's cancellation policy in their terms and conditions before you enroll; if the policy is vague or buried in small print, contact support and ask for clarification before you pay.

Finally, save your enrollment confirmation email and screenshot the product terms at the moment of enrollment. This documentation becomes critical if a billing dispute arises later. Yafee has helped thousands of consumers recover funds and cancel subscriptions because they preserved evidence of their original agreement. Store this information securely and refer to it if you ever need to dispute a charge or escalate a cancellation complaint.

If you're ready to cancel Performance Golf or need guidance navigating the process, Yafee's cancellation specialists are available to walk you through each step and ensure your request is honored. Visit yafee.com today to understand your rights and initiate your cancellation with confidence. Yafee is your partner in taking control of your recurring charges and protecting your financial privacy.