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Cancel Daily Yoga: The Right Way
How to cancel Daily Yoga in singapore and stop unwanted charges
Understanding Daily Yoga and your subscription rights
Daily Yoga is a subscription-based fitness application that delivers guided yoga classes, meditation sessions, and wellness programs across multiple experience levels. You access premium content through your mobile device or web account, with subscriptions renewing automatically each month or year unless you actively cancel. Many users in Singapore subscribe through the Apple App Store, Google Play Store, or directly via the Daily Yoga website using PayPal or credit card payments. The convenience of instant access masks a critical fact: auto-renewal continues charging your account indefinitely until you intervene. This guide will help you navigate your cancellation options in Singapore, protecting your budget and reclaiming control of your subscriptions.
Why you might cancel Daily Yoga
Your reasons for cancelling are personal and valid. You may have shifted your fitness goals, discovered a yoga instructor style that resonates better with you, found your budget tightening, or decided to pursue yoga through in-person classes instead. Whether you subscribed three months ago or use the app sporadically, you retain the right to cancel without penalty under Singapore consumer law. At Yafee, we understand that fitness preferences change, and subscription services must adapt to your needs. This guide ensures you cancel efficiently and recover control of your recurring charges.
The auto-renewal mechanism and why deleting the app does not stop charges
Daily Yoga subscriptions renew automatically at the end of each billing period. A critical mistake many users make is deleting the app from their phone, believing this halts billing. Deleting the app does nothing to stop charges. Your subscription continues to process because the payment platform-not the app itself-controls the renewal cycle. You must cancel through the platform where you originally subscribed: the Apple App Store, Google Play Store, your Daily Yoga account, or PayPal. Yafee recommends cancelling at least 24 hours before your next billing date to avoid unexpected charges. Timing your cancellation correctly is your most powerful protection against unwanted renewal fees.
Daily Yoga pricing plans available in singapore
Understanding your current subscription tier and its renewal date allows you to time your cancellation precisely and avoid being charged for an additional period.
Current subscription tiers and costs
Daily Yoga offers multiple pricing tiers across iOS, Android, and web platforms. The following table reflects pricing available through Singapore app store listings and the Daily Yoga website:
| Plan name | Price (SGD) | Billing cycle | Best for |
|---|---|---|---|
| Silver Pro Monthly | S$16.98 | Monthly | Entry-level access to select classes |
| 1 Month Premium | S$19.98 | Monthly | Full premium access, short-term commitment |
| Gold Pro Yearly | S$73.98 | Annual | Best long-term value (approximately S$6.17 per month) |
| Annual Premium Special | S$73.98 | Annual | Full premium access year-round |
| Full Access to All Pros | S$13.48 | One-time purchase | No recurring charges; permanent access |
Which platform holds your subscription matters for cancellation
Each subscription channel-Apple App Store, Google Play Store, Daily Yoga website, or PayPal-requires cancellation through that same platform. You cannot cancel an App Store subscription by logging into your Daily Yoga account; Apple manages those payments independently. The same principle applies to Google Play subscriptions. Identifying which platform processes your payment is your essential first step. Yafee advises checking your bank or card statement to confirm which platform charges you each billing cycle, ensuring your cancellation request reaches the correct system.
Your consumer rights in singapore when cancelling
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) establishes your rights when cancelling subscription services, and understanding these protections strengthens your position if disputes arise.
Legal framework protecting your cancellation rights
The Consumer Protection (Fair Trading) Act requires traders to provide you with clear, accessible information about subscription terms before you purchase. This includes the auto-renewal date, the cost of renewal, how to cancel, and any cancellation deadlines. You have the statutory right to cancel without penalty, provided you do so before the next billing cycle begins. The CPFTA explicitly prohibits hidden or unclear cancellation mechanisms. Furthermore, the legislation empowers the Consumers Association of Singapore (CASE) to investigate complaints and pursue enforcement action against traders who violate these protections. Consequently, if Daily Yoga fails to honour your cancellation request or charges you after you have cancelled, you possess legal grounds for complaint and potential recovery.
Your legal position when cancelling Daily Yoga
You hold the following protections under Singapore consumer law:
- The right to cancel without providing a reason, provided you do so before your next renewal date
- The right to cancel through any accessible method-email, app, website, or customer service
- The right to receive confirmation of your cancellation in writing or digital form
- The right to dispute charges if Daily Yoga processes a payment after you have cancelled
- The right to escalate complaints to CASE if Daily Yoga refuses to honour your cancellation
Under the CPFTA, if you cancel 24 hours before your billing date, Daily Yoga must cease all charges. If the company charges you after cancellation, you have grounds to demand a full refund and can file a complaint with CASE. Yafee recommends documenting your cancellation request-take screenshots of confirmation messages and save any emails confirming the cancellation-to protect yourself if disputes occur.
How to cancel Daily Yoga via the apple app store
Apple manages all App Store subscriptions independently, meaning you must cancel directly through your Apple account rather than through the Daily Yoga app itself.
Step-by-step cancellation through apple app store
- Open the Apple App Store on your iPhone, iPad, or Mac
- Tap or click the profile icon in the top right corner
- Select "Subscriptions" from the menu
- Find Daily Yoga in your active subscriptions list
- Scroll through all active subscriptions until you locate Daily Yoga
- Tap or click on Daily Yoga to open its details page
- Select "Cancel Subscription" at the bottom of the Daily Yoga subscription page
- The app will display your current billing date and renewal amount
- Confirm that this is the correct subscription before proceeding
- Choose your cancellation reason from the dropdown menu (optional but recommended)
- Apple requests feedback about why you are cancelling; providing honest feedback helps improve the service
- Tap or click "Confirm Cancellation" to finalize the process
- Apple will display a confirmation message
- You will receive an email confirmation from Apple within minutes
- Verify your cancellation by checking your email and returning to your subscriptions list
- Daily Yoga should no longer appear under active subscriptions
- Your access will expire at the end of your current billing period
How to cancel Daily Yoga via google play store
Google Play subscriptions operate on a similar principle to Apple, requiring you to manage cancellation through your Google account rather than the app itself.
Step-by-step cancellation through google play store
- Open the Google Play Store app on your Android device
- Tap the profile icon in the top right corner of the screen
- Select "Payments and subscriptions" from the menu
- Tap "Subscriptions" to view all active subscriptions
- Your screen will display every subscription managed through Google Play
- Locate Daily Yoga in this list
- Tap on Daily Yoga to open its subscription details
- Review your current plan, renewal date, and next charge amount
- Confirm this is the subscription you intend to cancel
- Tap "Cancel subscription" at the bottom of the screen
- Google may offer a retention incentive or discount; you can accept or decline
- You retain the option to cancel regardless of any offers presented
- Confirm your cancellation by tapping "Yes, cancel subscription"
- A confirmation message will appear immediately on your screen
- Google will send a confirmation email to your registered email address
- Check your email to confirm the cancellation has been processed
- Return to your subscriptions list to verify Daily Yoga no longer appears
- Your access will terminate at the end of your current billing cycle
How to cancel Daily Yoga through your account or PayPal
If you subscribed directly through the Daily Yoga website or via PayPal, you must cancel through those platforms to halt recurring charges.
Cancellation through your Daily Yoga account
- Visit the Daily Yoga website and log in to your account
- Enter your email address and password
- Navigate to "Account Settings" or "My Subscriptions"
- Locate your active subscription in the account settings
- Your subscription details should display your plan type, next billing date, and renewal amount
- Select "Cancel Subscription" or "Manage Subscription"
- Daily Yoga may display your remaining access period and prorated refund eligibility
- Confirm your cancellation
- A confirmation message will appear on screen
- You will receive a confirmation email from Daily Yoga
- Save or screenshot the confirmation for your records
- This documentation protects you if charges continue after cancellation
Cancellation through PayPal
- Log in to your PayPal account on your web browser
- Visit paypal.com and enter your credentials
- Navigate to "Settings" or "Account Information"
- Select "Subscriptions" or "Pre-approved Payments" from your account menu
- PayPal displays all active subscription agreements linked to your account
- Find Daily Yoga in this list
- Click on the Daily Yoga subscription to view its details
- Your screen will show the subscription status, amount, and renewal date
- Click "Cancel" to terminate the subscription
- PayPal will request confirmation of your cancellation
- Confirm the cancellation by clicking "Confirm" or "Cancel Subscription"
- PayPal will display a confirmation message immediately
- You will receive a confirmation email from PayPal
- Verify the cancellation in your PayPal account
- Return to your subscriptions list to confirm Daily Yoga no longer appears as active
What to expect after you cancel Daily Yoga
Cancelling your subscription does not immediately remove your access; instead, your access expires at the end of your current billing period, allowing you to use the service through your paid term.
Your access and refund timeline
After you cancel, your Daily Yoga subscription enters a "cancelled" state while your paid access continues until the end of your current billing cycle. If you subscribed on the 15th of each month and cancel on the 20th, your access remains active until the 15th of the following month, after which the app will restrict access to free content only. Yafee advises downloading or saving any workout routines or progress data you wish to keep before your access expires, as the app typically removes personal data once your subscription ends. You will not be charged for any period beyond your current billing cycle. If Daily Yoga attempts to charge you after the cancellation date, contact customer support immediately and escalate the matter to CASE if the company refuses to refund the unauthorised charge.
Disputing unexpected charges after cancellation
If you receive a charge from Daily Yoga after cancelling, take immediate action to recover your money:
- Contact Daily Yoga customer support with your cancellation confirmation and proof of the charge
- Request a full refund within 14 days of the unauthorised charge
- If Daily Yoga refuses to refund, dispute the charge through your bank or payment provider
- File a complaint with CASE (Consumers Association of Singapore) if the company fails to cooperate
Your bank or payment provider can reverse unauthorised charges and investigate the merchant, placing the burden on Daily Yoga to justify the deduction. Yafee recommends maintaining detailed records of all correspondence, screenshots of confirmations, and copies of bank statements documenting the charge.
Common cancellation mistakes to avoid
Cancelling a subscription is straightforward once you know the correct steps, but several avoidable errors delay or prevent cancellation entirely.
Deleting the app instead of cancelling the subscription
The most frequent mistake is deleting Daily Yoga from your device and assuming the subscription has ended. Deleting the app does nothing to stop billing. The subscription exists independently of the app; payment platforms (Apple, Google, PayPal) control renewal, not the app itself. Your account continues to be charged monthly or annually until you cancel through the platform that processes the payment. Always cancel your subscription through the payment platform first, then delete the app if you wish.
Attempting to cancel through customer support without confirming the method
Some users email Daily Yoga customer support requesting cancellation, only to discover weeks later that they were still charged. While customer support can assist, the primary cancellation method always occurs through the payment platform itself (Apple, Google, PayPal). If you contact customer support, request written confirmation of the cancellation and independently verify the cancellation through your payment platform account. Never rely solely on an email promise; confirm the cancellation in your subscription list.
Cancelling too late in your billing cycle
Cancelling within 24 hours of your renewal date sometimes fails to prevent the upcoming charge, particularly if the payment has already been processed. Your safest window is cancelling at least 2-3 days before your renewal date. Check your subscription details to identify your exact renewal date, then mark your calendar to cancel 3 days in advance. This buffer prevents charges from processing before your cancellation takes effect.
Losing track of your cancellation confirmation
Failing to save your cancellation confirmation email or screenshot is a costly mistake. If Daily Yoga charges you after cancellation and you lack proof of the cancellation request, disputing the charge becomes significantly more difficult. Screenshot your cancellation confirmation screen and save the confirmation email immediately after cancelling. Store these files in a folder labelled "Subscription Cancellations" for future reference. This documentation is essential if you need to dispute charges with your bank or escalate complaints to CASE.
Deciding whether to keep or cancel Daily Yoga
Before you cancel, consider whether Daily Yoga genuinely no longer serves your fitness goals or whether a brief pause might better suit your circumstances.
| Reasons to keep your subscription | Reasons to cancel |
|---|---|
| You use the app multiple times per week | You have not opened the app in 30+ days |
| The instructors and class styles align with your preferences | You prefer a different yoga instructor style or methodology |
| The variety of content maintains your interest and motivation | Your budget has tightened and discretionary spending must decrease |
| Premium features (offline access, ad-free experience) enhance your routine | You have transitioned to in-person yoga classes |
| The annual plan you purchased represents significant long-term savings | You frequently find yourself skipping workouts or feeling unmotivated |
| Your fitness goals remain aligned with yoga as your primary exercise | You have discovered a free alternative (YouTube channels, community classes) that satisfies your needs |
If you still need assistance with your cancellation
Cancelling Daily Yoga in Singapore is straightforward once you identify the correct platform and follow the steps outlined above. However, if you encounter difficulties, escalation pathways exist to protect your interests.
Contacting Daily Yoga customer support
If you have attempted cancellation through the payment platform and received no confirmation, or if you have questions about your subscription status, contact Daily Yoga customer support directly. Request their official support email address or submit a contact form through the Daily Yoga website. Clearly state your request to cancel your subscription, provide your account email address, and include your preferred date of cancellation. Retain this communication for documentation purposes.
Escalating complaints to CASE
If Daily Yoga refuses to honour your cancellation request, continues to charge you after you have cancelled, or fails to refund unauthorised charges, you may file a formal complaint with the Consumers Association of Singapore (CASE). CASE operates under Singapore's Consumer Protection (Fair Trading) Act and possesses statutory authority to investigate complaints and pursue enforcement action against traders who violate consumer rights. You can lodge a complaint at CASE's office or through their online portal. Yafee advises including your cancellation confirmation, bank statements showing the disputed charges, and all correspondence with Daily Yoga in your complaint. CASE will investigate the matter and attempt to mediate a resolution.
Disputing charges through your bank
Your bank or payment provider offers a chargeback mechanism for disputed transactions. If Daily Yoga charges you after cancellation and refuses to refund, contact your bank's customer service team and report the charge as unauthorised. Your bank will investigate the transaction and can reverse the charge within 30-60 days. Provide your bank with your cancellation confirmation as evidence that you did not authorise the subsequent charge. This pathway operates independently of Daily Yoga and often succeeds where company negotiations fail.
Your cancellation checklist
Use this checklist to ensure you have completed every step of your Daily Yoga cancellation correctly:
- Identify which platform processes your Daily Yoga payment (Apple App Store, Google Play, Daily Yoga website, or PayPal)
- Log in to your account on that platform (do not rely on the Daily Yoga app)
- Navigate to your subscriptions or pre-approved payments section
- Locate Daily Yoga and select "Cancel Subscription"
- Confirm the cancellation and note your renewal date
- Screenshot the cancellation confirmation screen immediately
- Save the confirmation email that follows within minutes
- Return to your subscriptions list 24 hours later to verify Daily Yoga no longer appears as active
- Monitor your bank or card statement over the next billing cycle to confirm no further charges occur
- If an unexpected charge appears, contact your bank and dispute the transaction
Summary: taking control of your subscription
Daily Yoga subscriptions renew automatically, but cancelling requires just a few minutes of your time once you understand the process. The fundamental principle is simple: you must cancel through the platform that charges you-Apple App Store, Google Play Store, Daily Yoga website, or PayPal-rather than through the app itself. Singapore's Consumer Protection (Fair Trading) Act protects your right to cancel without penalty before your next renewal date, and organisations like CASE enforce these protections if disputes arise. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover control of their recurring charges. Document your cancellation confirmation, verify that your subscription no longer appears in your active list, and monitor your next billing cycle to confirm the charges have ceased. If Daily Yoga continues to charge you after cancellation, escalate the matter to CASE or dispute the charge through your bank. Your subscription is your choice, and cancelling is always within your control.
Contact information for escalation
Consumers Association of Singapore (CASE)
Address: 101 Cecil Street, #11-01 Tong Eng Building, Singapore 069533
Phone: 6100 0315
Email: [email protected]
Website: www.case.org.sg
For further guidance on cancelling subscriptions or understanding your consumer rights in Singapore, Yafee provides detailed resources and step-by-step support. Visit Yafee today to explore additional subscription cancellation guides tailored to Singapore consumers.