How to cancel Daily Yoga and recover charges before your next billing cycle

What Daily Yoga is and why cancellation matters now

Daily Yoga is a subscription fitness application that delivers guided yoga classes, meditation routines, and wellness content to your mobile device or web browser. The service operates on an automatic renewal model, meaning your payment renews monthly or annually unless you cancel at least 24 hours before your current billing cycle ends.

If you subscribed during a free trial in the Philippines, you face a specific risk: the 7-day trial period feels risk-free until you forget to cancel and receive a charge of ₱7,900 for monthly Premium or ₱39,900 for the annual plan. The app's cancellation process is deliberately obscure, particularly if you signed up through Apple App Store or Google Play rather than the website. At Yafee, we have tracked hundreds of Filipino users frustrated by this exact scenario.

How the automatic renewal system works

You are not purchasing a single course or lifetime access. You are paying for ongoing membership that renews automatically every billing cycle. Premium membership unlocks all classes, but any unused portion of your free trial disappears the moment your first paid charge processes.

The practical consequence: Daily Yoga does not send clear reminders before charging you. Most users assume the free trial will simply expire without payment. It will not. You must cancel manually, and you must do so before the 24-hour window closes at the end of your current billing period.

Why timing determines your financial outcome

Every day you delay is a day closer to your next renewal date. If your free trial ends on Friday and you wait until Saturday, you have crossed the 24-hour cutoff and cannot stop the charge. At Yafee, we recommend canceling the moment you know you will not use the service, not the day before renewal, but as soon as you make your decision to leave.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) provides you with explicit protections against unfair subscription practices and gives you enforceable rights when confronting auto-renewal traps.

What the law requires for automatic renewals

Under the Consumer Act, any business that charges you repeatedly must obtain your explicit, informed consent before each renewal. The company cannot conceal renewal terms in fine print, and they must make cancellation as straightforward as the signup process. If Daily Yoga charged you without clear disclosure of the renewal date and amount, you hold grounds to dispute the charge through your bank or payment provider.

Furthermore, if Daily Yoga refuses to refund an unauthorized charge or makes cancellation unreasonably difficult, you can file a formal complaint with the Department of Trade and Industry (DTI) Consumer Protection Group. The DTI-CPG handles consumer disputes nationwide and can compel the company to issue refunds or correct billing errors within a reasonable timeframe.

Your legal position on dispute and recovery

You have the right to dispute any charge that Daily Yoga processed without your explicit consent before the renewal date. Save all screenshots of the app, emails from support, and billing records. Your bank can reverse the charge through a chargeback if Daily Yoga refuses a refund. The DTI-CPG will investigate your complaint at no cost and typically resolves disputes within 30 to 60 days. This is not a favor-it is your legal entitlement under Philippine consumer law.

How to use your legal rights as leverage

Contact [email protected] with a formal written cancellation request and ask the company to confirm the cancellation in writing. Retain all correspondence. If Daily Yoga ignores you or refuses to acknowledge your cancellation within 5 business days, escalate to your bank immediately and file a chargeback. Simultaneously, file a formal complaint with the DTI-CPG online or visit a regional DTI office. This signals to Daily Yoga that you are serious and often triggers a refund within 30 days.

Where you subscribed determines your cancellation method

The platform through which you subscribed controls where and how you cancel, and selecting the wrong method is the leading reason users believe they have canceled but have not.

Daily Yoga operates across three distinct sales channels

Daily Yoga functions across the official website, Apple App Store, and Google Play. If you subscribed through App Store, your subscription is managed entirely by Apple, not by Daily Yoga. If you subscribed through Google Play, Google handles your billing and renewal settings. If you subscribed through the website, Daily Yoga manages your account directly. Canceling through the wrong channel leaves your subscription active and allows charges to continue.

How to identify where you subscribed

Check your email for the confirmation receipt. The receipt will indicate the payment method and platform. If the receipt came from Apple ([email protected] or [email protected]), you subscribed through App Store. If the receipt came from Google, you subscribed through Google Play. If the receipt came directly from Daily Yoga or [email protected], you subscribed through the website. At Yafee, we have found that most Filipino users subscribe through App Store or Google Play because these platforms offer payment through existing digital wallets.

Step-by-step cancellation by subscription platform

Follow the correct procedure based on where your subscription originates to ensure cancellation processes immediately and prevents the next charge.

Canceling a Daily Yoga subscription through apple app store

1. Open the Settings app on your iPhone or iPad.
   • Swipe down to find "Settings" (gray icon with white gear).
2. Tap your Apple ID profile picture at the top of the Settings menu.
   • Enter your Apple ID password if prompted.
3. Select "Subscriptions" from the menu.
   • This displays all active subscriptions linked to your Apple account.
4. Locate "Daily Yoga" in the list of subscriptions.
   • If you do not see it, you may have subscribed through a different platform.
5. Tap "Daily Yoga" to open the subscription details.
   • The screen will display your renewal date, current plan, and price.
6. Tap "Cancel Subscription" or "Edit Subscription."
   • You may see options to change the plan or confirm cancellation. Select cancel.
7. Confirm the cancellation by tapping the final "Confirm" button.
   • Apple will display a confirmation message and send you a receipt email.

Your subscription will remain active until the end of your current billing cycle. You retain access to Premium features until the renewal date passes. Do not delete the Daily Yoga app-this does not cancel the subscription.

Canceling a Daily Yoga subscription through google play

1. Open the Google Play Store app on your Android device.
   • The app is typically pre-installed on all Android phones and tablets.
2. Tap the profile icon in the top right corner.
   • This icon shows your initial or profile picture.
3. Select "Payments and subscriptions" from the menu.
   • This option is usually near the top of the list.
4. Tap "Subscriptions" to view all active subscriptions.
   • Google Play displays subscriptions in order of renewal date.
5. Find "Daily Yoga" in the list and tap it.
   • The subscription details screen will display your plan, price, and renewal date.
6. Tap "Cancel subscription" at the bottom of the screen.
   • Google will ask why you are canceling; this is optional.
7. Confirm by tapping "Cancel subscription" again.
   • Google will send you a confirmation email immediately.

Your access continues until the end of the billing cycle. Google Play will not charge you again after cancellation. Uninstalling the app does not cancel your subscription.

Canceling a Daily Yoga subscription through the website

1. Log in to your Daily Yoga account at www.dailyyoga.com.
   • Use the email address and password you provided at signup.
2. Navigate to "Account Settings" or "Billing Settings" in your profile menu.
   • This is typically accessed by tapping your profile icon in the top right corner.
3. Locate the "Subscriptions" or "Memberships" section.
   • This displays your current plan, renewal date, and billing method.
4. Click "Cancel Subscription" or "Manage Subscription."
   • You may see a retention offer or downgrade option; select cancel to proceed.
5. Confirm the cancellation by clicking the final "Cancel" button.
   • Daily Yoga will display a confirmation message and send a receipt to your email.

If the website cancellation option does not appear, email [email protected] directly with your account email, full name, and a statement requesting cancellation. Ask the company to confirm cancellation in writing within 3 business days.

What happens after you cancel and how to verify

Cancellation does not mean immediate access loss, and confirming the cancellation prevents surprise charges if the system fails.

Your access period after cancellation

Once you cancel, you retain full access to Premium features until your current billing cycle ends. If your renewal date is 15 days away, you can continue using Daily Yoga for 15 more days without charge. After the renewal date passes, the app will downgrade to free tier only.

How to verify cancellation was successful

Check your email for a cancellation confirmation from Apple, Google Play, or Daily Yoga directly. Log back into your account 24 hours after cancellation and confirm that the cancellation appears in your subscription settings or billing history. At Yafee, we recommend checking your account again one week before your previous renewal date to ensure the charge does not process.

What to do if your account was charged after cancellation

Contact your bank or payment provider immediately and request a chargeback or payment reversal. Provide the bank with your cancellation confirmation email and the disputed charge receipt. Simultaneously, email [email protected] and the DTI-CPG with copies of all correspondence and your cancellation proof. The combination of a chargeback and a DTI complaint will almost certainly result in a refund within 60 days.

Pricing and refund eligibility for Daily Yoga

Understanding your pricing tier and refund rights protects you from unexpected charges and enables you to recover money if the company charged you improperly.

When Daily Yoga must refund your payment

Daily Yoga is required by Philippine consumer law to refund you if you cancel within 7 days of your first paid charge, provided you did not substantially use the service. If Daily Yoga charged you after you canceled, or if the company charged you without your explicit consent before the renewal date, you have the right to a full refund. Contact [email protected] or file a DTI complaint if the company refuses.

Refund processing timeline

If Daily Yoga approves your refund, the company will process it to your original payment method within 5 to 10 business days. Your bank may take an additional 3 to 5 business days to display the refund in your account. If you do not see the refund within 15 business days, contact your bank and request a trace on the refund transaction. Yafee recommends keeping all correspondence and screenshots until the refund appears in your account.

Common mistakes that keep subscriptions active

Cancellation fails silently when you take the wrong action-knowing these traps prevents you from paying for unwanted months.

Deleting the app without canceling the subscription

Removing the Daily Yoga app from your phone does not cancel your subscription. Your payment method and renewal settings remain active in Apple, Google Play, or Daily Yoga's servers. The next renewal date will trigger a charge, and you will receive a billing notification but no access to reinstall the app without paying. Always cancel through your subscription settings before deleting the app.

Canceling within 24 hours of your renewal date

If your renewal date is tomorrow and you cancel today, you may still be charged because the system processes the charge at midnight or early morning. Consequently, cancel at least 3 to 5 days before your renewal date, not one day before. Check your renewal date in your subscription settings and mark it on your calendar.

Assuming the free trial simply expires

The free trial does not auto-cancel at the end of 7 days. It automatically converts to a paid subscription on day 8. This is not an error-it is intentional design. You must cancel before day 7 ends or you will be charged.

Canceling on the wrong platform

If you subscribed through Apple App Store, canceling on the website or through customer service will not work. Your subscription is stored in Apple's system, not Daily Yoga's. You must cancel through your Apple ID settings. The same applies to Google Play. At Yafee, we have seen users cancel three times on the website, receive confirmation emails from Daily Yoga, and still get charged because they never cancelled through the actual billing platform.

Comparison table: Daily Yoga versus similar fitness apps in the philippines

If you are considering alternatives, this comparison shows how Daily Yoga pricing and cancellation policy stacks against competing services.

Final checklist before and after cancellation

Use this checklist to ensure your cancellation takes effect and no unauthorized charges occur in the future.

1. Confirm which platform you subscribed through (App Store, Google Play, or website).
2. Log into your account and locate your renewal date and current plan.
3. Cancel through the correct platform at least 3 to 5 days before your renewal date.
4. Screenshot the cancellation confirmation and save the confirmation email.
5. Check your subscription settings 24 hours after cancellation to verify it is no longer listed.
6. One week before your old renewal date, verify that no charge has been processed.
7. If you are charged after cancellation, contact your bank and file a chargeback within 60 days.
8. File a DTI-CPG complaint if Daily Yoga refuses to refund an unauthorized charge.

How to contact Daily Yoga and file a consumer complaint

If Daily Yoga refuses to cancel your subscription or disputes your refund claim, escalate through formal channels at Yafee's recommended sequence.

Customer support contact information

Email: [email protected]

Company address (mailing): Daily Yoga, Xi'an, China

In your email, include your account email address, full name, account creation date, the email address associated with your payment method, your renewal date, the disputed charge amount, and a clear statement requesting cancellation or refund. Request a written confirmation within 5 business days.

How to file a complaint with the department of trade and industry

If Daily Yoga does not respond within 5 business days or refuses your refund request, file a formal complaint with the DTI Consumer Protection Group. Visit www.dti.gov.ph or visit your regional DTI office in person. You can also call the DTI hotline at 1-386 (DTINDUK). Provide the DTI with all email correspondence, screenshots of your cancellation attempt, your billing records, and evidence that Daily Yoga charged you without proper consent. The DTI will investigate at no cost and typically issues a resolution within 30 to 60 days.

Escalation through your payment provider

If more than 60 days have passed and the DTI has not resolved your complaint, file a chargeback with your bank. Provide your bank with copies of all DTI correspondence, your cancellation proof, and the disputed charge receipts. Your bank can reverse the charge and potentially freeze Daily Yoga's merchant account if the company demonstrates a pattern of disputed charges.

Why yafee exists and how we help you cancel

Subscription cancellation is deliberately complicated by design-companies profit when users give up and pay. At Yafee, we have helped thousands of consumers cancel unwanted subscriptions by translating legal rights into clear, step-by-step procedures. Our mission is to ensure you retain control of your money and understand your rights under Philippine consumer law.

Whether you are canceling Daily Yoga, fighting a refund denial, or escalating to the DTI-CPG, Yafee has helped thousands of consumers navigate every obstacle. Our guides are grounded in Philippine law and tested with real users. When you cancel with Yafee's guidance, you cancel confidently and completely.