How to cancel Daily Yoga and stop unwanted charges

Why you might want to cancel Daily Yoga

Daily Yoga is a subscription-based wellness platform offering on-demand classes, multi-week challenges and tracking tools through mobile apps and its website. You access premium features through recurring memberships that charge automatically each billing period, typically via monthly or annual plans. While many users praise the class content quality, cancellation and billing issues appear frequently in customer reviews.

Common reasons to cancel

Your reasons for leaving might include unexpected renewal charges appearing on your statement, confusion about which subscription tier you purchased, slow or unclear responses when you request to stop payments, or simply deciding the service no longer fits your routine. Some customers report being charged multiple times or discovering price differences between the app store listing and Daily Yoga's website.

Whatever your reason, Yafee recognises that cancelling a subscription should be straightforward and transparent. Unfortunately, Daily Yoga's cancellation process requires written notice to their headquarters address in China, which creates distance between you and a quick resolution. Understanding your rights and the correct steps upfront protects you from further unwanted charges.

What yafee recommends before you cancel

Check your most recent bank or credit card statement to confirm the exact amount, date and merchant name of your last charge. Note the renewal date if visible in your subscription settings. Take a screenshot of your current subscription status in the Daily Yoga app or website account dashboard. These details become essential if you need to dispute a charge or escalate through your payment provider or the Australian Competition and Consumer Commission (ACCC).

Your consumer rights under australian consumer law

Australia's Consumer Law gives you specific protections when cancelling subscriptions, particularly around unsolicited billing and misleading price claims.

Automatic renewal obligations

Under the Australian Consumer Law, businesses offering automatic renewal subscriptions must obtain your express informed consent before charging you. They must also provide a simple, effective mechanism to cancel. If Daily Yoga's cancellation process is unclear, overly complex, or requires posting a letter to China rather than offering in-app or email cancellation, this may breach your consumer guarantees.

Your legal position: You have the right to cancel at any time without penalty. The company must confirm your cancellation in writing within a reasonable timeframe. If Daily Yoga continues charging you after you cancel, you can dispute the transaction with your bank under its chargeback rules and lodge a complaint with the ACCC if the company refuses to cooperate.

Your refund rights

Change-of-mind refunds are not automatic under Australian law; however, you have strong protection if the service fails to meet consumer guarantees (such as being fit for purpose or provided within a reasonable time). If Daily Yoga continues charging you after you cancel, or if you paid for a service you never received, you can dispute the transaction with your bank.

Additionally, if Daily Yoga's trial-to-paid transition was unclear or you were charged unexpectedly, you may qualify for a refund. The ACCC provides free guidance on automatic renewal disputes; Yafee recommends contacting them if Daily Yoga ignores your cancellation request. Contact the ACCC via its website or telephone 1300 302 502 for assistance with unresolved billing disputes.

Methods to cancel Daily Yoga

Daily Yoga offers several cancellation routes depending on where you made your purchase and which platform you use.

Cancellation via the apple app store

If you subscribed through the Apple App Store, you can cancel your recurring subscription directly within Apple's ecosystem rather than contacting Daily Yoga.

1. Open the App Store on your iPhone, iPad or Mac device.
2. Tap or click your profile icon in the top right corner.
3. Select Subscriptions from the menu.
4. Find Daily Yoga in your active subscriptions list.
5. Tap or click Edit and select Cancel Subscription.
6. Confirm the cancellation when prompted.
7. Retain the cancellation confirmation screen for your records.

Apple processes the cancellation immediately. You retain access until the end of your current billing cycle, and no further charges apply. This method bypasses Daily Yoga's customer service and ensures your request reaches Apple's payment processing system directly.

Cancellation via google play store

If you subscribed through Google Play Store on Android, you can manage your subscription within the Google Play app.

1. Open the Google Play app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Manage subscriptions.
4. Locate Daily Yoga in your active subscriptions.
5. Tap Cancel subscription.
6. Select your cancellation reason from the dropdown menu.
7. Confirm your cancellation choice.

Google processes your request immediately and stops future charges at the end of your current billing cycle. You maintain full access to Daily Yoga content until that date expires. Screenshot your confirmation for records purposes.

Cancellation via written notice to Daily Yoga

If you subscribed directly through Daily Yoga's website rather than via an app store, you must send written notice to the company's headquarters.

1. Compose an email or letter clearly stating your intention to cancel your Daily Yoga subscription.
2. Include your full name, email address associated with your account, and your subscription ID or phone number.
3. State the cancellation date as the date you send the notice or specify an effective date within 14 days.
4. Request written confirmation of your cancellation.
5. Send your notice via email to Daily Yoga's customer support address or by registered post to their headquarters address (see contact details section below).
6. Keep a copy of your email or letter, along with the timestamp or postage receipt, for your records.
7. Allow 7-10 business days for processing.

Sending written notice via email creates a digital record with automatic timestamping. Yafee advises using registered post if you contact Daily Yoga by mail, as this provides proof of delivery should you need to escalate the cancellation later.

Cancellation via your payment provider

If Daily Yoga continues charging you after you cancel, or if you cannot reach the company, contact your bank or credit card provider directly.

1. Log into your online banking portal or call your bank's customer service line.
2. Request to dispute or reverse the most recent Daily Yoga charge.
3. Provide your transaction details: date, amount, merchant name and reference.
4. Explain that you cancelled the subscription and were charged despite your cancellation request.
5. Submit any proof of your cancellation attempt (screenshot of your email, confirmation of app store cancellation, registered post receipt).
6. Your bank will investigate and either reverse the charge or provide you with a chargeback process.

This method protects you if Daily Yoga fails to honour your cancellation request. Most banks can reverse charges within 30-60 days of the transaction.

Timeline and pricing for Daily Yoga

Understanding Daily Yoga's pricing structure and billing cycle helps you time your cancellation strategically.

If you are on a trial, cancel before the 7 days expire to avoid being charged for the first month. Yafee advises setting a calendar reminder 2 days before your trial ends if you wish to cancel. For ongoing subscriptions, your cancellation becomes effective at the end of your current billing period; you do not receive a refund for the remainder of the unused period unless the service breached consumer guarantees.

What happens after you cancel Daily Yoga

Cancellation does not happen instantly; the process follows a defined timeline depending on your cancellation method.

Access and billing after cancellation

You retain full access to Daily Yoga content until the end of your current billing cycle. No new charges appear on your account after you cancel. If a charge appears after you cancel, contact your bank immediately using the payment provider method outlined above.

Yafee recommends checking your next billing date in the app or website dashboard before cancelling. If your renewal is in 3 days and you cancel today, you have 3 more days of access before the subscription ends entirely. This helps you maximise your remaining prepaid access.

Confirmation and record-keeping

You should receive a cancellation confirmation email from either the app store (Apple or Google) or directly from Daily Yoga within 48 hours. If you cancel via written notice, allow 7-10 business days for confirmation. Save all confirmations to a folder on your computer or cloud storage for at least 12 months. These records become critical if Daily Yoga charges you again or if you need to escalate to your bank or the ACCC.

Data and account removal

Cancelling your subscription does not automatically delete your personal data from Daily Yoga's servers. If you wish to remove your account entirely, contact Daily Yoga's customer support separately and request account deletion. Ask for written confirmation that your data has been deleted or depersonalised in accordance with privacy laws.

Common mistakes to avoid when cancelling

Cancelling a subscription involves specific steps; taking shortcuts or missing details can lead to unwanted charges and frustration.

Mistake 1: cancelling only within the app, not through the app store

If you subscribed via the Apple App Store or Google Play, cancelling only within the Daily Yoga app does not stop the recurring charge. You must cancel through the app store itself. Many customers believe they have cancelled because they removed the app from their phone or disabled notifications; this is ineffective. Your subscription remains active and continues to charge automatically.

Mistake 2: failing to keep records

Do not rely on memory or verbal confirmations. Screenshot your cancellation request, confirmation emails, app store cancellation screens and payment records. If Daily Yoga charges you again, your bank will ask for evidence that you cancelled. Yafee has supported thousands of consumers who recovered erroneous charges by providing clear documentation.

Mistake 3: not checking your next billing date

Before you cancel, verify your renewal date in your subscription settings. If you cancel one day before renewal, your final access ends immediately. Cancelling immediately after renewal means you lose access but have already been charged for the full cycle. Time your cancellation strategically to maximise your remaining prepaid access.

Mistake 4: assuming a refund is automatic

Australian Consumer Law does not guarantee refunds for change-of-mind cancellations. You receive a refund only if Daily Yoga failed to deliver the service, charged you incorrectly, or the trial-to-paid transition was misleading. If you paid $99.99 for an annual subscription and cancel after 2 months, you do not automatically receive a pro-rata refund. However, if you never used the service or were charged while on holiday, contact your bank to request a refund; banks often reverse charges on compassionate grounds.

Mistake 5: ignoring billing disputes

If Daily Yoga charges you after you cancel, do not ignore the charge. Contact your bank within 30 days to dispute it. Most banks offer a 30-60 day window for customer-initiated chargebacks. After that window closes, disputing becomes significantly harder. Yafee recommends setting a phone reminder to review your next three statements after cancelling.

Escalation: what to do if Daily Yoga refuses to cancel

If you cancel your subscription correctly but Daily Yoga continues charging you, or if the company fails to acknowledge your cancellation request within 14 days, escalate your complaint.

Step 1: request cancellation confirmation in writing

Send a second written notice to Daily Yoga requesting written confirmation of your cancellation status. Reference your original cancellation request date and method. Request confirmation within 7 business days. Send this via email and keep the timestamp.

Step 2: raise a dispute with your payment provider

Contact your bank or credit card company. Explain that you cancelled Daily Yoga but continued to be charged. Provide your original cancellation proof and the dates of unauthorised charges. Your bank will initiate a dispute (chargeback) on your behalf. Banks reverse charges regularly in these circumstances; the burden then shifts to Daily Yoga to prove you authorised the charges.

Step 3: lodge a complaint with the ACCC

If Daily Yoga ignores your cancellation request and your bank's dispute process stalls, contact the Australian Competition and Consumer Commission. You can lodge a free complaint online at accc.gov.au or call 1300 302 502. Provide all documentation: your cancellation requests, confirmation attempts, bank statements and dispute records. The ACCC investigates automatic renewal breaches and can compel Daily Yoga to refund customers if the company breached Australian Consumer Law.

Yafee emphasises that escalating does not require legal representation. The ACCC investigates consumer complaints at no cost to you. Filing a complaint creates a formal record and signals to Daily Yoga that you will pursue the matter through regulatory channels.

Comparing Daily Yoga to alternative fitness platforms

If you are cancelling because Daily Yoga does not meet your needs, consider these alternatives before committing to a new subscription.

Yafee recommends choosing platforms that offer in-app or immediate cancellation mechanisms rather than requiring postal correspondence. This reduces friction if you decide to change services. Most modern fitness platforms now prioritise transparent cancellation policies as standard practice.

Cancellation address and contact information

If you choose to cancel Daily Yoga via written notice, use the contact details below.

Email cancellation

Send your cancellation request to Daily Yoga's customer support email address. Your email should clearly state your intention to cancel, include your account details, and request written confirmation. Yafee recommends sending cancellation emails on a weekday morning to ensure faster processing.

Postal cancellation

If you prefer to cancel by registered post, send your written cancellation notice to Daily Yoga's headquarters address in China. This method is slower (7-14 business days) but creates a postal record. Always use registered post so you receive proof of delivery. Include:

• Your full name and the email address linked to your Daily Yoga account
• Your subscription ID or phone number
• A clear statement requesting cancellation of your subscription
• The effective date of cancellation (today's date or within 14 days)
• Your current postal address for Daily Yoga's confirmation response

Obtain the specific postal address by visiting Daily Yoga's website contact page or sending an email asking for their headquarters address. Store a copy of your postal receipt and letter for your records.

Customer support phone line

Some Daily Yoga support requests can be initiated via phone, though this does not replace written notice. Call Daily Yoga's support team, explain your intention to cancel, and ask for a reference number. Request that the company send written confirmation of your cancellation. Always follow up with a written email or letter within 48 hours to create a paper record.

Your next step: cancel with confidence

Cancelling Daily Yoga involves following a specific process tailored to your subscription method (app store or direct website). Yafee has helped thousands of consumers navigate subscription cancellations by ensuring they understand their rights and take documented action. The key steps remain consistent: identify your subscription method, follow the correct cancellation procedure, keep records of all communications, and escalate to your bank or the ACCC if Daily Yoga fails to comply.

Use Yafee as your guide throughout this process. Visit yafee.com today to access your free cancellation toolkit, including email templates for written notice, checklists for gathering evidence, and step-by-step guides specific to your subscription type. Yafee's contract law specialists stand ready to answer questions about your consumer rights and help you recover erroneous charges if needed. Start your cancellation now and regain control of your billing.