Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Truthfinder, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.85 for 48h, then $100.94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Truthfinder in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Truthfinder
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Truthfinder subscription with zero hassle
1
Fill in the form
Give us your details and those of your Truthfinder subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Truthfinder. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Truthfinder refuses your cancellation.
Frequently asked questions
Cancel TruthFinder: Step-by-Step Guide
How to cancel TruthFinder and protect your data in new zealand
What is TruthFinder and why new zealanders use it
TruthFinder is a United States-based people-search and background-check service that aggregates public records and online data to generate detailed reports about individuals. The platform operates as a subscription service offering multiple lookup categories: people searches, reverse phone lookups, and reverse email searches. New Zealand users typically access TruthFinder through its website or mobile app, though the service is designed primarily for United States consumers.
The service returns historical contact information, previous residential addresses, publicly accessible criminal records, and linked social media accounts where available. Coverage and accuracy depend entirely on which public records are accessible in your region and the quality of third-party data sources, so results vary substantially for New Zealand-based individuals.
Why new zealand consumers cancel TruthFinder
New Zealand users typically cancel TruthFinder for three core reasons. First, data quality for New Zealand phone numbers and addresses proves limited because the service concentrates on United States public records. Second, unexpected renewal charges surprise users who signed up during promotional trial periods and overlooked automatic billing clauses. Third, privacy-conscious consumers become uncomfortable with the extent of personal data aggregation and the permanent nature of data storage by third-party companies.
Yafee has documented these concerns across hundreds of New Zealand cancellations. You deserve transparency about your subscription, clarity on billing dates, and a straightforward cancellation process. This guide walks you through every step to cancel TruthFinder and reclaim control of your data and billing.
Who should keep TruthFinder
If you conduct legitimate background checks on individuals you have a lawful right to investigate, or if you regularly use reverse phone or email lookups for genuine purposes, the service may retain value. However, if your trial period has expired, the data quality disappoints you, or you object to data aggregation practices on principle, cancellation is the appropriate choice. At Yafee, we help you make informed decisions about every subscription.
TruthFinder pricing in new zealand
Understanding what you pay and in which currency is essential before cancelling, particularly because TruthFinder displays all prices in United States dollars and does not publish New Zealand dollar equivalents.
Current subscription plans and costs
| Plan name | Price (USD) | Billing cycle | Coverage |
|---|---|---|---|
| Reverse Phone Lookup | US$4.99 | Monthly | Unlimited phone-based reports |
| People Search (standard) | US$28.05 | Monthly | Unlimited background and people searches |
| People Search (bimonthly) | US$23.28 | Every 2 months | Unlimited background and people searches |
| Reverse Email Lookup | US$29.73 | Monthly | Unlimited email-based searches |
| Dark Web Monitoring add-on | US$2.99 | Monthly | Breach and dark web alerts |
| PDF and Report Monitoring add-on | US$3.99 | Monthly | Downloadable reports and monitoring |
Currency conversion and actual new zealand costs
TruthFinder does not publicly display New Zealand dollar pricing. When you sign up or review your account, your bank converts the USD amount to NZD at their exchange rate, which typically includes a 2 to 3 percent currency conversion fee above the official exchange rate. To calculate your actual NZD charge, multiply the USD amount by the current exchange rate (approximately 1.65 to 1.70 NZD per USD as of 2026) and add your bank's conversion margin. Your credit card statement provides the definitive amount you were charged in NZD.
Why you should cancel TruthFinder
Cancelling TruthFinder protects your interests if the service no longer meets your needs or if data privacy concerns outweigh the value you receive.
Poor data quality for new zealand users
TruthFinder aggregates primarily United States public records. New Zealand phone numbers, residential addresses, and local records have limited availability because the service does not maintain comprehensive New Zealand data sources. If your searches return incomplete or inaccurate results, you are paying for a service that does not deliver relevant information for your location.
Unexpected billing and automatic renewal
TruthFinder charges you automatically on each billing date unless you cancel before that date. If you subscribed during a free or discounted trial period, you may have missed the terms stating automatic charges would commence. Cancellation prevents further charges and stops the cycle of unexpected deductions from your bank account.
Data privacy and aggregation concerns
TruthFinder collects and stores vast amounts of personal information from public sources, third-party data brokers, and online platforms. Even after cancellation, your data remains in TruthFinder's databases. If you object to data aggregation on principle, cancellation is a logical first step, though removing your data entirely requires additional action (detailed below).
How to cancel TruthFinder via your website account
Cancelling through the TruthFinder website account portal is the fastest method and provides immediate confirmation of your cancellation.
Step 1: log in to your TruthFinder account
- Open your web browser and navigate to the TruthFinder website (truthfinder.com)
- Click the "Log In" button or link, typically located in the top-right corner
- Enter your email address and password
- Complete any two-factor authentication if your account requires it
- Once logged in, you land on your account dashboard
Step 2: locate the subscription or billing settings
- Look for a menu option labeled "Settings," "Account," "Billing," or "Subscription" (location varies by site design)
- Click on the account or settings link
- Select "Billing" or "Subscription Management" from the submenu
- You should see your active subscription plan and the next billing date
Step 3: find the cancel or manage subscription option
- On the billing page, locate a button or link labeled "Cancel Subscription," "Manage Subscription," or "Edit Plan"
- Click this button to access cancellation options
- TruthFinder may ask why you are cancelling (this feedback is optional)
- Confirm the cancellation by clicking "Cancel Subscription" or a similar confirmation button
Step 4: verify your cancellation confirmation
- TruthFinder should display a confirmation message stating your subscription has been cancelled
- Check your email inbox for a confirmation email from TruthFinder within 5 to 10 minutes
- Screenshot both the on-screen confirmation and the email for your records
- Save these records in case you need to dispute any future charges
How to cancel TruthFinder if you cannot access your account
If you forgot your password, cannot access your email, or experience technical issues logging in, you can cancel by contacting TruthFinder customer support or using postal mail.
Cancelling via email support
- Write a clear email stating your full name, email address associated with the account, and request to cancel your subscription
- Include the email address and phone number you used to register, so TruthFinder can identify your account
- Request a cancellation confirmation in writing
- Send the email to support at TruthFinder's official contact address (check the website footer or help section for the current email address)
- Allow 5 to 7 business days for a response
Cancelling via postal mail
- Write a formal cancellation letter on paper, including your full name, the email address linked to your account, and your account number (if available)
- State clearly: "I request cancellation of my TruthFinder subscription effective immediately"
- Include today's date and your contact phone number and email address
- Send the letter via registered mail to TruthFinder's United States headquarters address (see the contact section below)
- Request a return receipt so you have proof of delivery
- Allow 14 to 21 days for processing
Your legal position and consumer rights in new zealand
As a New Zealand consumer, you hold specific statutory protections under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
Your statutory rights as a consumer
The Consumer Guarantees Act 1993 guarantees that services you purchase must be of acceptable quality, fit for purpose, and delivered within a reasonable time. If TruthFinder fails to deliver adequate data quality for New Zealand searches or misrepresents its coverage, you may have grounds to claim the service is not fit for purpose. Furthermore, the Fair Trading Act 1986 prohibits misleading claims about services and automatic renewal terms. If TruthFinder does not clearly disclose that subscription charges continue after a trial period, this may breach the Fair Trading Act.
Your legal position: You have the right to cancel any ongoing subscription service. If you cancel within 14 days of purchase (if applicable), you may claim a full refund. If you cancel after 14 days, you are entitled to a pro-rata refund for any unused portion of your billing period if TruthFinder's terms permit it. If the service breaches the Consumer Guarantees Act or Fair Trading Act, you can escalate your complaint to the Commerce Commission (comcom.govt.nz) or seek redress through the Disputes Tribunal if the amount is within their jurisdiction (up to NZD 15,000).
Automatic billing and cancellation deadlines
New Zealand law requires that businesses obtain clear consent before charging you automatically. If TruthFinder's consent process was unclear or if you did not explicitly agree to automatic renewal, you may dispute charges through your bank. You must cancel your subscription before your next billing date to prevent the charge from processing. If you are charged after cancellation, contact your bank to dispute the transaction immediately.
Refunds and what to expect after cancellation
Understanding TruthFinder's refund policy and timeline protects your money after you cancel.
Pro-rata refund eligibility
If you cancel partway through a billing period, you may be entitled to a pro-rata refund for the unused portion of your subscription. For example, if you cancel 10 days into a 30-day monthly cycle, you may receive a refund covering approximately 20 days of unused access. TruthFinder's terms determine whether pro-rata refunds are offered automatically or by request. Check your account confirmation or email TruthFinder support to ask explicitly whether you qualify for a refund.
Timeline for refund processing
- After you cancel, TruthFinder processes refunds within 5 to 10 business days
- The refund is credited back to your original payment method (credit card, debit card, or PayPal account)
- Your bank may take an additional 3 to 5 business days to post the refund to your account
- Total time from cancellation to funds in your account: typically 10 to 15 business days
- Check your bank statement or credit card account to confirm the refund has posted
Disputing charges if no refund is offered
If TruthFinder does not offer a refund or you were charged after cancellation, contact your bank or credit card issuer to dispute the charge. Provide your cancellation confirmation email and screenshots as evidence. Your bank can reverse the transaction and may permanently block TruthFinder from charging your account. This process is free and protects you from future unauthorised charges.
What happens after you cancel TruthFinder
Cancellation is immediate, but several important changes take effect that you should understand and verify.
Immediate account access loss
- After cancellation, you lose access to search features within hours
- Any searches in progress do not complete if your account is already cancelled
- You cannot download reports or data after cancellation, so save any information you need before cancelling
- Your search history and saved reports remain in TruthFinder's database even after cancellation
No further billing charges
- TruthFinder will not charge your payment method on the next scheduled billing date
- If a charge appears on your bank statement after the cancellation confirmation date, contact TruthFinder support immediately with your cancellation confirmation
- If TruthFinder does not reverse the charge within 5 business days, dispute it through your bank
Your data remains stored
Cancelling your subscription does not remove your personal information from TruthFinder's database. The company continues to hold and aggregate data about you from public sources. To request deletion of your data, visit TruthFinder's privacy or data removal page (typically accessible at truthfinder.com/privacy or similar) and submit a formal data deletion request. Yafee recommends you take this additional step if you wish to fully remove your information from TruthFinder's system.
Common mistakes when cancelling TruthFinder
Cancellation is straightforward, but a few errors can delay confirmation or leave your account partially active. You can avoid these with clear, documented steps.
Not saving your cancellation confirmation
After cancellation, immediately screenshot the confirmation message and forward your confirmation email to yourself or print it. If you later need to dispute a charge or escalate a complaint, this confirmation is your proof that you cancelled on a specific date. Without it, you have no evidence and must rely on TruthFinder's records, which may be delayed or disputed.
Confusing "pause subscription" with "cancel subscription"
Some services offer a "pause" or "suspend" option that temporarily stops billing but keeps your account active. Ensure you click "Cancel Subscription" or "Delete Account," not "Pause" or "Freeze." A paused account still charges you when the pause period ends unless you cancel permanently.
Cancelling without checking your billing date
If you cancel after your billing date has already passed, you have paid for the current month and will not receive a partial refund unless TruthFinder offers one. Check your account to see when the next charge is scheduled, then decide whether to cancel immediately or wait until just before that date to maximise the value of your paid period.
Expecting account deletion when you only cancel the subscription
Cancelling your subscription and deleting your account are different actions. Cancelling stops billing; deleting your account removes your login credentials and profile. Yafee recommends you cancel first, then request account deletion separately if you want to fully exit TruthFinder's system.
Comparison of cancellation methods
Different cancellation routes offer varying speeds and confirmation levels. Choose based on your access and preferences.
| Method | Speed | Confirmation type | Best for |
|---|---|---|---|
| Website account portal | Immediate | On-screen + email confirmation | Most users (fastest and simplest) |
| Email support | 5-7 business days | Email confirmation | Account access issues or lost passwords |
| Postal mail | 14-21 days | Written confirmation (if requested) | No email or account access; formal documentation required |
| Bank dispute (after cancellation failure) | 5-10 days | Bank statement reversal | Unresponded cancellation requests or unauthorised charges |
| Commerce Commission complaint | 30-60 days | Formal investigation | Repeated billing breaches or Fair Trading Act violations |
| Disputes Tribunal (if applicable) | 60-90 days | Tribunal decision | Refund disputes under NZD 15,000 |
Contact information and cancellation address for TruthFinder
If you need to contact TruthFinder for cancellation by mail or for customer support, use the following details.
TruthFinder united states headquarters address
TruthFinder does not maintain a public New Zealand office, so any postal cancellation must be sent to their United States headquarters. Send your formal written cancellation request to:
TruthFinder Customer Support
[Insert current United States address from official TruthFinder website contact page]
United States
Note: Address details change periodically. Before sending postal mail, visit truthfinder.com/contact or truthfinder.com/help to confirm the current mailing address. Use registered mail with a return receipt to ensure your cancellation letter is documented.
TruthFinder online support and contact channels
- Visit truthfinder.com/support or truthfinder.com/contact for current email addresses and online chat options
- Check your account dashboard for a "Help" or "Support" button linked to your subscription
- Review your original confirmation email for customer support contact details
- Allow 5 to 7 business days for email responses
Next steps and protecting your accounts after cancellation
Cancelling TruthFinder is one step in protecting your privacy. Yafee recommends you take additional action to secure your data and prevent future unwanted subscriptions.
Review your bank and credit card statements
Monitor your bank account and credit card statements for the next 30 days to confirm that no additional TruthFinder charges appear. If a charge does appear after your confirmed cancellation date, dispute it immediately with your bank and provide your cancellation confirmation as evidence.
Request data removal from TruthFinder
Visit TruthFinder's privacy policy or data removal page and submit a formal request to delete all personal information TruthFinder holds about you. This is separate from cancellation and requires a dedicated request, typically completed online or by email.
Check if you used TruthFinder with your credit card or PayPal
If you signed up using a saved credit card or PayPal account, log into that payment service and review transaction history. Remove TruthFinder as an approved merchant if the option is available. This prevents accidental re-billing if TruthFinder were to attempt to charge your account again.
Report data broker practices (optional)
If you object to TruthFinder's data aggregation practices on principle, file a complaint with the Commerce Commission (comcom.govt.nz) or contact the Privacy Commissioner (privacy.org.nz) if you believe your personal information has been misused or collected without adequate consent.
Why yafee helps you cancel subscriptions safely and effectively
Cancelling online services should not be difficult or confusing. Yafee has helped thousands of New Zealand consumers cancel TruthFinder and other subscriptions by providing precise, legal guidance and step-by-step procedures. Every article is written by contract law specialists who ground recommendations in New Zealand consumer law, protecting your rights and ensuring you receive the service you deserve.
If you encounter resistance or unexpected charges after following these steps, Yafee's resources connect you with the Commerce Commission and other regulatory bodies. You can trust Yafee to deliver accurate, timely cancellation guidance for any service, anywhere.
Start your cancellation now using the website method above, and within minutes your account will be fully disabled. Save your confirmation email, verify no charges appear within 30 days, and contact Yafee if you need help disputing any fees or filing a formal complaint with regulators.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Truthfinder?
Join over 30,000 users who already trust us.