Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Daily Harvest, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at RM 4.19 for 48h, then RM 228.34 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Daily Harvest in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Daily Harvest
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Daily Harvest subscription with zero hassle
1
Fill in the form
Give us your details and those of your Daily Harvest subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Daily Harvest. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Daily Harvest refuses your cancellation.
Frequently asked questions
Cancel Daily Harvest: The Right Way
How to cancel Daily Harvest from malaysia and protect your rights
Understanding Daily Harvest and why malaysian users cancel
Daily Harvest is a plant-based frozen meal subscription service operating primarily across the continental United States, delivering ready-to-prepare items such as smoothies, bowls, soups, and grain-based dishes to recurring subscribers. The service structures orders into weekly subscription boxes of 9, 14, or 24 items, with individual item pricing starting from RM40.07 (USD 8.49) and dropping to RM35.35 (USD 7.49) per item on the largest plan.
Although Daily Harvest does not officially serve Malaysia, Malaysian consumers sometimes subscribe while travelling or working abroad, or maintain active accounts from previous residency. This creates a cross-border cancellation scenario that requires understanding both the company's terms and your protection under Malaysian consumer law. At Yafee, we guide thousands of users through this exact situation annually.
The subscription model and automatic renewal
Daily Harvest operates on a recurring billing cycle. Your subscription automatically continues each week until you actively cancel it through the proper channel. The company does not publicly disclose a minimum commitment period, which means you can theoretically cancel at any time without early termination penalties. However, orders already processed for shipment are generally non-refundable, and the critical cutoff is typically the Sunday before your scheduled delivery at 6 PM Eastern Time (ET).
This automatic renewal mechanism is central to why cancellations matter. If you do not cancel before the processing window closes, your card gets charged for the next week's box, and you may receive items you did not intend to purchase.
Why malaysian users choose to cancel
Malaysian subscribers report cancelling for several reasons: accumulated frozen stock they cannot use, inability to receive shipments reliably across borders, surprise charges on international cards, or simply discovering the service does not meet their dietary or lifestyle needs. Many also cancel because Daily Harvest does not maintain local customer support in Malaysia, making disputes harder to resolve through local channels.
Additionally, some consumers cancel after learning that international shipping adds complexity and cost, or they discover they have been charged in USD while expecting MYR billing transparency.
Your legal position and consumer protection rights in malaysia
As a Malaysian consumer, you benefit from the Consumer Protection Act 1999, which requires traders to provide accurate information about goods and services, comply with any terms they publish, and refund consumers who cancel within cooling-off periods or discover material misrepresentation. This applies even if the trader is based overseas and you subscribed remotely.
Your right to cancel under malaysian consumer law
Under the Consumer Protection Act 1999 (Act 599), you have the statutory right to cancel any distance contract (including online subscriptions) within 10 calendar days of receiving the first delivery, provided the trader has not commenced supply of the service. However, if Daily Harvest has already processed your order for shipment, this cooling-off period may not apply to that specific box. Nevertheless, your right to cancel future recurring charges remains unaffected by this delivery-based rule.
The key principle is this: you can always cancel a recurring subscription before the next billing cycle is processed, because you have not yet received or accepted that future supply. The Consumer Protection Act 1999 enforces this by requiring the trader to cease charging you once you provide clear notice of cancellation.
Unprocessed vs. processed orders and refund eligibility
Daily Harvest distinguishes between unprocessed orders (still in the queue before Sunday 6 PM ET cutoff) and processed or shipped orders. An unprocessed order cancelled before the cutoff may be refundable. A processed or already-shipped order is generally non-refundable under the company's published policy. However, Malaysian consumer law may override this if you can demonstrate you cancelled within the cooling-off window or before final supply commenced. Consequently, you should always save proof of your cancellation request timestamp and the company's response.
Your legal position is strongest when you cancel before the processing window closes, because you can argue the supply has not commenced in a material sense, and therefore you are entitled to your money back under the Consumer Protection Act 1999.
Escalation route if Daily Harvest refuses to refund
If Daily Harvest declines your refund request or fails to respond within 14 days, you can lodge a formal complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) in Malaysia. The Ministry enforces the Consumer Protection Act 1999 and can investigate traders for unfair contract terms, misleading billing practices, or failure to honour cancellation rights. Your complaint should include copies of all correspondence, your cancellation request, and your card statement showing the disputed charge.
At Yafee, we recommend documenting every step: screenshots of your account, cancellation confirmation emails, and bank records. This evidence strengthens your position if you need to escalate beyond customer service.
Daily Harvest pricing and commitment overview
Understanding the cost structure helps you determine whether cancelling saves you money and clarifies what you may or may not be owed on cancellation.
| Plan type | Items per box | Price per item (USD) | Price per item (approx MYR) | Commitment period | Early exit fee |
|---|---|---|---|---|---|
| Small | 9 items | USD 8.49 | RM40.07 | None disclosed | None |
| Medium | 14 items | USD 8.00 | RM37.80 | None disclosed | None |
| Large | 24 items | USD 7.49 | RM35.35 | None disclosed | None |
Daily Harvest does not advertise a mandatory commitment period, which is favourable for Malaysian users who want to exit without penalty. The larger your plan, the lower your per-item cost, but cancelling eliminates all recurring charges immediately, regardless of plan size.
Methods to cancel Daily Harvest: online account vs. direct contact
You have multiple cancellation channels available, and your success depends on using the most direct route for your subscription type and documenting every step. At Yafee, we recommend the online account method first, because it generates an instant system confirmation you can screenshot as proof.
Cancel through your Daily Harvest online account
If you subscribed directly on the Daily Harvest website (not through a mobile app marketplace), this is the primary cancellation method.
- Visit daily-harvest.com and log into your account using your email and password.
- If you have forgotten your password, click "Forgot password" and reset it via the link sent to your registered email.
- Ensure you are logged in before proceeding.
- Navigate to the "My Plan" or "Account" section of your dashboard.
- Look for a menu item labelled "Subscription," "My Plan," or "Account Settings."
- This section displays your current plan size and upcoming order details.
- Locate the "Upcoming Order" or "Next Delivery" section.
- This shows your next scheduled box and the cutoff time (typically Sunday 6 PM ET).
- Note the exact delivery date so you can verify cancellation before processing.
- Select "Cancel Plan," "Pause Subscription," or "Stop Delivery" (wording varies by interface version).
- Some interfaces offer "Pause" as a temporary option separate from "Cancel" - choose "Cancel" if you do not intend to resume.
- Choose a cancellation reason from the dropdown menu if prompted.
- Reasons often include "Too expensive," "Not using items," "Shipping delays," or "Other."
- Your reason does not affect your legal right to cancel, but feedback helps the company improve.
- Confirm your cancellation by submitting the form or clicking a final "Confirm Cancel" button.
- Screenshot this confirmation page immediately.
- Daily Harvest typically generates a confirmation message with a cancellation date or reference number.
- Check your email within 5 minutes for a cancellation confirmation from Daily Harvest.
- Save this email in a dedicated folder for your records.
- The email should state that your subscription has been cancelled and no future charges will be made.
Cancel via the Daily Harvest mobile app
If you subscribed or manage your plan through the Daily Harvest mobile app (iOS or Android), follow this path.
- Open the Daily Harvest app and log in with your account credentials.
- Ensure you are using the latest app version by checking your device's app store.
- Tap the menu icon (usually three horizontal lines or a profile icon) to access your account.
- Select "My Plan," "Subscription," or "Account."
- Find "Upcoming Order" or "Next Delivery" and tap to expand details.
- Note the cutoff time and delivery date.
- Tap "Cancel Plan" or "Stop Subscription."
- If the app asks for a reason, select the most accurate option.
- Confirm the cancellation by tapping "Confirm" or "Yes, cancel my plan."
- Take a screenshot of the final confirmation screen.
- Monitor your email for a confirmation message from Daily Harvest within 5 minutes.
- If you do not receive an email confirmation within this window, contact customer support to verify cancellation was processed.
Cancel by contacting Daily Harvest customer support directly
If you cannot access your account, the online system is not responding, or you want written proof of cancellation from a support agent, contact Daily Harvest directly. This method is slower but creates a clear paper trail.
- Email Daily Harvest at their primary support address (typically [email protected]) with a clear subject line: "Cancellation Request - [Your Email Address]."
- Include your full name, account email, and the exact phrase: "I request immediate cancellation of my Daily Harvest subscription effective today."
- Ask for written confirmation of the cancellation date.
- Alternatively, call their customer service line during operating hours: Monday to Friday, 9 AM to 6 PM Eastern Time.
- Note that 9 AM ET on a Monday is 9 PM Malaysia Time (MYT), and 6 PM ET Friday is 6 AM MYT Saturday - plan your call accordingly.
- The support line may require you to verify your identity by providing your email and last four digits of your payment card.
- Use the live chat feature on the Daily Harvest website if you prefer real-time messaging.
- Availability matches phone hours (Monday to Friday, 9 AM to 6 PM ET).
- Save or screenshot the entire chat transcript before closing the window.
- Request and save the support agent's name, the date and time of your request, and a confirmation reference number.
- Ask the agent to email you a summary of the cancellation, including the effective date.
Timing, refunds, and what happens after you cancel
Cancellation timing is critical because Daily Harvest processes orders on a weekly schedule, and your right to a refund depends on whether your next box has already been charged and prepared for shipment.
The processing cutoff and how it affects refund eligibility
Daily Harvest typically processes orders every Sunday at 6 PM Eastern Time. If you cancel before this cutoff, your next box should not be charged to your card. If you cancel after the cutoff, the order has already been processed, and the box enters the warehouse fulfillment pipeline. Consequently, refunding a processed order depends on Daily Harvest's discretion and your appeal to their customer service, though Malaysian consumer law may entitle you to a refund if you did not authorise the final charge.
The safest strategy is to cancel as early in the week as possible, ideally on Monday or Tuesday, to ensure your request processes well before Sunday 6 PM ET.
What to expect in your final billing statement
After you cancel, monitor your card statement for 7 to 14 days. You should see no new charges from Daily Harvest. If a charge appears after your confirmed cancellation date, this is unauthorised recurring billing, which violates the Consumer Protection Act 1999 and gives you grounds to dispute the charge with your bank and lodge a complaint with KPDNHEP (the Ministry of Domestic Trade and Consumer Affairs).
Contact your card issuer immediately if you see a post-cancellation charge. Request a chargeback or reversal, citing the cancellation confirmation as evidence.
Steps to take immediately after cancellation confirmation
- Save all cancellation emails and screenshots in a dedicated folder on your device or cloud storage.
- Label files with dates for easy reference: e.g., "Daily Harvest Cancellation Confirmation 15Jan2025.pdf"
- Screenshot your account dashboard showing the subscription is no longer active or listed.
- Log in 24 hours after cancellation to confirm the change has persisted.
- Set a calendar reminder to check your card statement 7 days after cancellation.
- This catch-window ensures you notice any erroneous charges quickly.
- If you subscribed through Apple App Store or Google Play, cancel the in-app subscription separately.
- Cancelling on the Daily Harvest website does not automatically cancel app-linked billing; you must revoke app permissions in your device's app store settings.
- Write down the cancellation reference number or date in a notepad for verbal disputes.
- If you call your bank or Daily Harvest again, having this reference number ready speeds resolution.
Common cancellation mistakes and how to avoid them
Most Malaysian users who struggle with Daily Harvest cancellation make one or two preventable errors. Here is how to avoid them and protect yourself from unexpected charges.
Mistake 1: pausing instead of cancelling permanently
Daily Harvest offers a "Pause" option for customers who want to skip one or two weeks but resume later. If you click "Pause" instead of "Cancel," your subscription remains active and will automatically resume. Many users believe pausing is the same as cancelling, then find themselves charged after a month of inactivity. To avoid this: click "Cancel Plan" or "Stop Subscription," not "Pause Delivery."
Mistake 2: cancelling through the app but not through the website
If you subscribed through the Daily Harvest website but manage your account only via the mobile app (or vice versa), cancelling through one platform may not cancel through the other. Ensure you cancel through the exact platform where you originally subscribed. If unsure, cancel through both the website and app to eliminate ambiguity.
Mistake 3: not checking the cutoff time before cancelling
Cancelling at 7 PM ET on Sunday (after the 6 PM cutoff) means your order is already processed and your card has likely been charged. Check the exact day and time in Eastern Time before submitting your cancellation request. Use an online time zone converter to verify the current time in ET relative to Malaysia Time.
Mistake 4: failing to save confirmation emails and screenshots
If Daily Harvest later disputes that you cancelled or claims your account is still active, your confirmation email and screenshots are your only proof. Delete nothing. Archive all correspondence in a way you can retrieve it months later if needed.
Mistake 5: cancelling on your card instead of through the company
Some consumers try to block Daily Harvest by cancelling the card used to pay or disputing every charge. This creates friction with your bank and does not actually cancel the subscription - it only causes Daily Harvest to retry charges, generating fees and compliance issues. Always cancel through the company first, then escalate only if charges continue after confirmed cancellation.
Refund policy and post-cancellation charges
Understanding Daily Harvest's refund logic is essential for knowing what you can recover and what constitutes a breach of consumer law.
Refunds for unprocessed orders
If you cancel before the Sunday 6 PM ET processing cutoff, Daily Harvest will not charge you, and no refund is necessary - the charge never occurs. This is the best-case scenario and is your legal entitlement under the Consumer Protection Act 1999, which requires traders to cease billing once you provide written cancellation notice.
Refunds for processed but unshipped orders
If your order was processed but not yet shipped, Daily Harvest may refund you at their discretion, though their policy is not publicly clear on this point. At Yafee, we recommend contacting customer support immediately after cancellation and requesting a refund for any processed-but-unshipped order, citing the Consumer Protection Act 1999 as your basis. Your argument is that you cancelled before final supply (shipment), so the order should not have been finalised without your reconfirmation.
Refunds for shipped orders
Once your box has shipped, Daily Harvest's published policy states no refund is offered. However, Malaysian consumer law may override this if you can demonstrate the charge was made without your informed consent or if the company failed to honour your cancellation request. If you receive a box after cancelling, you have the right to refuse delivery, return it unopened, and request a full refund from Daily Harvest. If the company refuses, escalate to KPDNHEP.
Partial refunds and credit notes
Some companies offer store credit instead of cash refunds. Daily Harvest's position on this is not definitively published. If you receive only a credit note when you requested a cash refund, you can dispute this under the Consumer Protection Act 1999, which entitles you to your money back, not credit you cannot use (especially if you live in Malaysia and cannot easily access the service). Escalate this to KPDNHEP if the company will not issue a cash refund within 30 days of your cancellation request.
Cancellation address and contact details for Daily Harvest
Daily Harvest does not maintain a physical office in Malaysia. All correspondence must go through their US-based channels.
Customer support contact methods
| Contact method | Address or details | Hours (Eastern Time) | Hours (Malaysia Time) |
|---|---|---|---|
| [email protected] | Typically 24-48 hr response | N/A | |
| Phone | Available through website | Monday-Friday, 9 AM-6 PM ET | Monday-Friday, 9 PM-6 AM MYT |
| Live chat | daily-harvest.com (website only) | Monday-Friday, 9 AM-6 PM ET | Monday-Friday, 9 PM-6 AM MYT |
| Postal address | Not published for customer cancellations | N/A | N/A |
| Malaysian regulator (escalation) | KPDNHEP (Ministry of Domestic Trade) | N/A | Monday-Friday, 8:30 AM-5:30 PM MYT |
Because Daily Harvest operates only in the continental United States and does not have a Malaysian office, you must use the US-based channels above for cancellation and refunds. However, if the company fails to respond or refuses to honour your cancellation rights, your recourse is to lodge a formal complaint with KPDNHEP, which enforces the Consumer Protection Act 1999 across all traders, including overseas ones serving Malaysian consumers.
Your cancellation checklist
Use this checklist to ensure you complete every step and protect your legal position.
- Before cancelling: Screenshot your plan details, upcoming order date, and cutoff time.
- Check the time: Verify the current time in Eastern Time; cancel well before 6 PM ET on Sunday.
- Choose your method: Use the website account cancellation method as your first option for instant confirmation.
- Document the action: Screenshot the final confirmation page and save the email confirmation.
- Label your files: Create a folder titled "Daily Harvest Cancellation" with dated screenshots and emails.
- Monitor your card: Check your statement 7 days after cancellation for unauthorised charges.
- Verify persistence: Log into your account 24 hours after cancellation to confirm the subscription is gone.
- Keep records for 12 months: Retain all proof in case of future disputes or chargebacks.
- Dispute erroneous charges immediately: If a charge appears after cancellation, contact your bank and file a chargeback within 60 days.
- Escalate if necessary: If Daily Harvest refuses a refund, lodge a complaint with KPDNHEP within 30 days of the disputed charge.
When to keep your Daily Harvest subscription: pros and cons
Before you cancel, pause and ask whether the service still fits your needs. Here is a balanced view of who should keep their subscription and who should cancel.
| Keep your subscription if | Cancel your subscription if |
|---|---|
| You are actively using most items each week and enjoy them. | Items are accumulating in your freezer unused. |
| You rely on the convenience and do not mind the cost. | Price has become unmanageable on your budget. |
| You are still receiving regular, reliable shipments. | Shipments to Malaysia are delayed or unreliable. |
| You are tracking every charge and feel in control. | You are surprised by charges or feel blindsided by billing. |
| You have tried the items and they suit your diet. | Items do not align with your taste or dietary needs. |
If three or more of the "Cancel" reasons apply to you, ending your subscription now is likely the correct financial and practical decision. Yafee has helped thousands of consumers cancel subscriptions they were no longer using, recovering hundreds of dollars in the process.
Summary and next steps
Cancelling Daily Harvest from Malaysia is straightforward when you follow the correct sequence: log into your account, navigate to "My Plan," click "Cancel Plan," confirm the action, and save all proof. Your legal protection comes from the Consumer Protection Act 1999, which gives you the right to cancel recurring subscriptions before the next billing cycle and to dispute unauthorised charges through KPDNHEP if the company refuses to honour your request.
The critical details are timing (cancel before Sunday 6 PM ET to avoid processing), documentation (screenshot and email confirmation), and verification (check your card statement 7 days later). If an erroneous charge appears, contact your bank for a chargeback immediately, then escalate to KPDNHEP if Daily Harvest does not refund within 14 days.
At Yafee, we emphasise that you are in control of your subscriptions. You do not owe Daily Harvest continued loyalty, and you have clear legal rights to exit without penalty. Thousands of Malaysian consumers have used the process outlined above to cancel and recover their money. Visit Yafee.com for templates, escalation guides, and more subscription cancellation support tailored to Malaysian consumer law. Your cancellation deserves precision, proof, and peace of mind - and Yafee is here to ensure you get all three.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Daily Harvest?
Join over 30,000 users who already trust us.