Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Fastic, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Fastic in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Fastic
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Fastic subscription with zero hassle
1
Fill in the form
Give us your details and those of your Fastic subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Fastic. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Fastic refuses your cancellation.
Frequently asked questions
Cancel Fastic: The Right Way to Get Your Refund
How to cancel Fastic and recover your money in india
Understanding Fastic and why you might want to cancel
Fastic is a health and wellness app that helps you track intermittent fasting, log your meals, monitor your macro patterns, and join a community focused on weight management and wellbeing. The app provides free basic features such as fasting window tracking and water logging, alongside premium subscription plans that unlock advanced meal analysis, calorie counting, and detailed health insights.
If you've subscribed to Fastic through the Apple App Store, Google Play Store, or directly via their website and now wish to step back, Yafee is here to guide you through every cancellation method available to you in India. Whether you're not seeing results, facing budget constraints, or simply exploring different approaches, you deserve a straightforward path to cancel and understand your refund rights.
This guide walks you through the exact steps to cancel Fastic on every platform, what happens after you cancel, and how to claim a refund if you're within the eligible window. Yafee's contract specialists have reviewed India's consumer protection framework to ensure you understand every right available to you.
Where Fastic operates and how billing works
Fastic subscriptions are available through three main channels: the Apple App Store (iOS devices), Google Play Store (Android devices), and the Fastic website for direct purchases. Payment methods vary by platform; the App Store charges your linked Apple ID, Google Play debits your registered Google account, and website purchases can be processed via card or PayPal.
Subscriptions auto-renew on a recurring schedule (typically monthly or annual), which means you'll be charged automatically unless you actively cancel before the next billing date. Understanding where your subscription lives is the first step toward canceling it successfully.
Fastic pricing and plan options
| Plan | Duration | Approximate cost (INR) | Cancellation window |
|---|---|---|---|
| Free | Unlimited | ₹0 | N/A - no billing |
| Monthly premium | 1 month | ₹349-499 | Before next renewal |
| Annual premium | 12 months | ₹1,999-2,999 | 14 days (refund eligible) |
| Quarterly trial | 3 months | ₹799-999 | Within 14 days of purchase |
Your consumer rights under indian law
India's Consumer Protection Act, 2019 guarantees you the right to withdraw from distance contracts (such as online app purchases) within 14 days without penalty, provided the service hasn't been substantially consumed. This statutory protection applies to Fastic subscriptions purchased directly through their website.
For app store purchases, Apple and Google each have their own refund policies that typically allow refunds within 15 to 48 hours of purchase, though this varies. Yafee recommends keeping detailed records of your purchase date, receipt number, and cancellation request, as these documents are critical evidence if the company disputes your refund later.
If Fastic or the app platforms refuse your refund without valid reason, you can escalate your complaint to your state's consumer commission or to the National Consumer Disputes Redressal Commission (NCDRC) in New Delhi. This legal backing is your safety net.
The 14-day statutory right of withdrawal
When you purchase directly from Fastic's website, you activate a 14-day withdrawal window under the Consumer Protection Act, 2019. During this period, you can cancel and request a full refund if you haven't used the service substantially. Act within this window; after 14 days, refund eligibility becomes much harder to enforce.
The Consumer Protection Act treats online fitness and wellness subscriptions as distance contracts. Yafee's legal team confirms that this framework protects you even if Fastic's terms and conditions suggest otherwise. Your statutory right supersedes any company clause that contradicts it.
Fastic's voluntary "Feel good guarantee"
Beyond statutory rights, Fastic itself offers a 14-day "Feel Good Guarantee" for web purchases: if the app doesn't suit you within 14 days, you can request a full refund with no deductions. This company-level promise stacks with your legal rights, giving you double protection.
Your legal position
You have two independent grounds for a refund: (1) the Consumer Protection Act's 14-day withdrawal right, and (2) Fastic's own Feel Good Guarantee. Either one is sufficient. If the company refuses, you can file a complaint with your state consumer commission at no cost. If you paid via Apple or Google, their refund policies create a third layer of protection. Yafee advises documenting your cancellation request in writing and saving all responses.
How to cancel Fastic on iOS (Apple app store)
If you subscribed to Fastic through your iPhone or iPad, you manage the subscription entirely through Apple's ecosystem, not through the Fastic app itself.
Step 1: open your apple ID settings
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile picture at the top right of the Settings menu.
- Select "Subscriptions" from the list.
Step 2: locate and cancel your Fastic subscription
- Scroll through your active subscriptions until you find Fastic.
- Tap on Fastic to open its details.
- Tap the red "Cancel Subscription" button at the bottom of the screen.
Step 3: confirm cancellation and note your refund eligibility
- Apple will ask you to confirm your cancellation reason (optional).
- Tap "Confirm" to finalize the cancellation.
- Your access ends on the current billing date; no refund will be issued for partially used billing periods unless you're within the 14-day window.
- If you purchased within the last 14 days, submit a refund request to Apple Support immediately.
How to cancel Fastic on android (Google play store)
If you subscribed via Google Play on an Android device, Google manages your subscription separate from the Fastic app.
Step 1: access your google play subscriptions
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions" from the menu.
- Tap "Subscriptions."
Step 2: find Fastic and cancel
- Locate Fastic in your active subscriptions list.
- Tap on Fastic to open the subscription details.
- Tap "Cancel subscription" at the bottom of the screen.
Step 3: confirm cancellation and request a refund if eligible
- Google will ask for your reason (optional).
- Tap "Cancel subscription" again to confirm.
- Your access ends on the next billing date.
- If you're within 48 hours of purchase, Google Play automatically processes refunds. For older purchases within 14 days, contact Google Play Support with your purchase receipt and a cancellation request.
How to cancel Fastic via their website
If you purchased directly from the Fastic website, you must cancel through their account management portal and your payment provider.
Step 1: log in to your Fastic account
- Visit the Fastic website and log in with your email and password.
- Navigate to "Account Settings" or "Subscription" in your profile menu.
- Look for an option labelled "Manage Subscription" or "Billing."
Step 2: cancel your subscription through Fastic
- Click the "Cancel Subscription" button on your subscription management page.
- Fastic may offer a discount to retain you; you are not obligated to accept.
- Confirm your cancellation when prompted.
Step 3: contact Fastic for a refund if within 14 days
- If you purchased within the last 14 days, email Fastic's support team immediately.
- Include your purchase receipt, cancellation confirmation, and a brief explanation of why you want the refund.
- Reference the Consumer Protection Act's 14-day withdrawal right and Fastic's Feel Good Guarantee in your email.
- Expect a response within 5 to 7 business days.
What happens after you cancel Fastic
Once you cancel, your premium access ends on your current billing date. You retain access to the free version of Fastic (fasting window tracking, water logging, basic community features) indefinitely. Your personal data, fasting history, and saved preferences remain in your account for 90 days; after that, they may be deleted.
If you cancelled via app store and your refund request was denied, Yafee advises escalating to your payment provider's dispute team. Most banks and payment processors will reverse charges if you document your cancellation request and the company's refusal to refund.
How to claim a refund if you're eligible
Your refund eligibility depends on your purchase channel and the date you cancel.
Refunds for app store purchases (Apple and google)
- Open Apple Settings or Google Play Store (whichever applies).
- Navigate to Purchase History or Order History.
- Find the Fastic charge within the last 15-48 hours.
- Tap "Report a Problem" or "Get Help" next to the purchase.
- Select "Unwanted purchase" or "App doesn't work" as your reason.
- Apple or Google will process your refund within 3 to 5 business days if you're within the window.
- If denied, contact their support teams with your cancellation proof and request escalation.
Refunds for direct website purchases
- Email Fastic's support team with the subject "Refund request within 14-day period."
- Include: your account email, purchase date, amount paid, and order ID (if available).
- Reference the Consumer Protection Act, 2019 and Fastic's Feel Good Guarantee in your request.
- Fastic will respond within 5 to 7 days.
- If approved, a refund will be processed to your original payment method within 7 to 14 days.
- If denied, request escalation to their finance or legal department, or file a complaint with your state consumer commission.
Common mistakes when cancelling Fastic
Cancelling is straightforward, but a few missteps can cost you your refund. Yafee has reviewed hundreds of cancellation disputes and identified the errors that hurt your case.
Mistake 1: assuming the app cancellation cancels your subscription
Deleting the Fastic app from your phone does not cancel your subscription. Your billing will continue every month or year. You must cancel through your Apple ID, Google Play account, or the Fastic website, not by uninstalling the app.
Mistake 2: waiting beyond the 14-day window
The Consumer Protection Act gives you 14 days from purchase to withdraw. After day 14, you lose your statutory refund right. Fastic's Feel Good Guarantee also ends at day 14. Submit your cancellation and refund request as soon as you decide to leave.
Mistake 3: not documenting your cancellation request in writing
If you cancel verbally or through in-app chat, you have no proof. Always email Fastic's support team or use the app's written cancellation feature so you have timestamped evidence. Screenshot your cancellation confirmation.
Mistake 4: accepting a discount to stay without reading the terms
If Fastic offers a discount to retain you, ensure you understand the new billing date and renewal terms before accepting. Yafee advises declining any discount if you intend to cancel; accepting it may renew your subscription period.
Timeline and what to expect after cancellation
Understanding the post-cancellation timeline helps you plan your finances and follow up if your refund doesn't arrive.
| Event | Timeline | Action required |
|---|---|---|
| You submit cancellation request | Day 0 | Save your confirmation email or screenshot |
| App store refund window (Apple/Google) | Within 48 hours of purchase | Automatic if within window; contact support if denied |
| Statutory refund window (website) | Within 14 days of purchase | Email Fastic support with cancellation proof |
| Fastic support response | 5 to 7 business days | Escalate to consumer commission if denied |
| Refund posted to your account | 7 to 14 days after approval | Check your bank account or payment method |
| Access ends on current billing date | End of current cycle | Download your data if needed; after 90 days it may be deleted |
Escalation: what to do if Fastic refuses your refund
If Fastic denies your refund without a valid reason, you have legal avenues. Yafee's specialists have helped consumers recover funds by following the formal escalation process.
Step 1: request escalation from Fastic
- Reply to Fastic's denial email with a formal escalation request.
- State that you are exercising your right under the Consumer Protection Act, 2019.
- Attach your cancellation confirmation, purchase receipt, and proof of your refund request.
- Set a deadline (e.g., 7 days) for their response.
Step 2: file a complaint with your state consumer commission
- If Fastic doesn't respond or refuses again, visit your state consumer commission's website.
- Complete the online or paper complaint form (cost: ₹500-5,000 depending on the amount claimed).
- Attach all emails, receipts, and cancellation proofs as evidence.
- Submit the complaint to your state consumer commission (not the national commission unless the amount exceeds ₹1 crore).
Step 3: contact your bank or payment provider
- If you paid via credit card, debit card, or PayPal, contact your bank's dispute team.
- Explain that you cancelled a subscription within the 14-day window and the company refused to refund.
- Provide your cancellation proof and the company's denial email.
- Your bank will initiate a chargeback, and the funds will be reversed within 30 to 60 days.
Comparing your options: keep, pause, or cancel
Before you cancel permanently, consider whether pausing or switching plans better suits your needs.
| Option | Cost | Best for | Recovery if unhappy |
|---|---|---|---|
| Keep monthly subscription | ₹349-499 per month | Committed users testing premium features | Cancel anytime before next renewal |
| Downgrade to free version | ₹0 | Users who only need basic fasting tracking | Retain all data; reupgrade anytime |
| Cancel and refund | ₹0 (within 14 days) | Users unsure about Fastic or trying competitors | Full refund if requested within 14 days |
| Switch to annual plan | ₹1,999-2,999 per year | Long-term users seeking savings | 14-day refund window applies; then locked in |
Contact information for Fastic support and escalation
If you need to contact Fastic directly to cancel, request a refund, or escalate a dispute, use the channels below. Yafee advises always emailing rather than using in-app chat for a cancellation, so you have written proof.
| Contact method | Details | Use case |
|---|---|---|
| Email support | [email protected] | Cancellation, refunds, account issues (RECOMMENDED) |
| In-app chat | Available in the Fastic app | Quick questions (not recommended for cancellation) |
| Website account settings | Log in at fastic.com | Direct subscription management |
| Company address (legal entity) | Fastic GmbH, Hamburg, Germany | Formal legal notices or escalation |
State consumer commissions in india
If Fastic refuses your refund, file a complaint with your state consumer commission. Yafee recommends contacting the commission in the state where you reside.
- Maharashtra Consumer Commission: www.mahconsumer.maharashtra.gov.in
- Delhi Consumer Commission: www.dcc.delhigovt.nic.in
- Karnataka Consumer Commission: www.kcc.karnataka.gov.in
- Tamil Nadu Consumer Commission: www.tncc.tn.gov.in
- National Consumer Disputes Redressal Commission (NCDRC): www.ncdrc.nic.in - for claims exceeding ₹1 crore or appeals from state commissions
Summary and next steps
Cancelling Fastic is straightforward if you follow the correct platform-specific steps. On iOS, cancel through Apple Settings; on Android, cancel via Google Play Store; for website subscriptions, cancel via your Fastic account and email support for a refund. You have a statutory 14-day withdrawal right under India's Consumer Protection Act, 2019, plus Fastic's own Feel Good Guarantee. If the company refuses your refund, escalate to your state consumer commission or initiate a chargeback with your bank.
Yafee has guided thousands of Indian consumers through subscription cancellations and disputes. Our contract law specialists understand every legal angle, from the Consumer Protection Act's application to app store refund policies. If you're facing resistance from Fastic or uncertain about your rights, Yafee's platform provides clear, legally grounded guidance to recover your money and move forward confidently.
Document every step, submit your cancellation request in writing, and keep all confirmations. You have the law on your side. Yafee is here to ensure you exercise every right available to you.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Fastic?
Join over 30,000 users who already trust us.