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Frequently asked questions
Cancel My Fasting Coach: Step-by-Step Guide
How to cancel My Fasting Coach and protect your consumer rights in india
What My Fasting Coach is and why you might want to leave
My Fasting Coach is a personalised intermittent-fasting application designed to help you develop sustainable eating habits through tailored meal plans, recipe suggestions, fasting window tracking, and educational resources. The service appeals to people following time-restricted eating protocols or exploring various fasting methodologies.
You might decide to cancel for several reasons: the app doesn't align with your lifestyle, you've achieved your fasting goals, subscription costs strain your budget, or you've found a better alternative. Whatever your reason, you have clear cancellation rights in India, and Yafee is here to walk you through every step.
Core features of the app
The platform focuses on personalised guidance through your fasting routine. It tracks your fasting windows, provides nutritional suggestions aligned with your goals, and offers educational content to build your fasting knowledge. These features work best if you actively engage with the app, so if you're not using them, cancellation makes financial sense.
Why cancelling matters
Subscription apps renew automatically unless you cancel. If you've stopped using My Fasting Coach, every renewal charge represents money leaving your account without delivering value. Taking action now, even if your next billing date is weeks away, prevents unwanted charges and puts you back in control of your spending.
Your consumer rights in india and what the law guarantees
India's Consumer Protection Act, 2019 grants you specific rights when you purchase digital services, including fasting apps. Understanding these rights helps you navigate cancellations confidently and know when a company is overstepping.
What india's consumer law says about digital services
The Consumer Protection Act, 2019 recognises "goods" and "services" distinctly. Subscription apps fall under services, meaning you're entitled to expect they'll be delivered as promised, maintain reasonable quality, and be provided within a reasonable time. If My Fasting Coach fails on any of these counts, you have grounds to request a refund or cancel without penalty.
The Act also mandates a cooling-off period: you have up to 14 days from purchase to cancel certain services without reason. However, personalised digital content, once downloaded or accessed, loses this protection. My Fasting Coach classifies its meal plans and personalised guidance as bespoke digital content, which means once you've started using the app, the 14-day window typically closes.
Action: If you purchased your subscription fewer than 14 days ago and haven't fully accessed personalised content, contact My Fasting Coach support immediately to request a refund under the cooling-off period. Yafee recommends keeping your purchase confirmation and initial access date documented.
When you can demand a refund under consumer law
You retain cancellation and refund rights even after the cooling-off period expires if the service is defective, misleading, or not delivered as promised. Examples include the app crashing frequently, nutrition advice contradicting its stated methodology, or features being unavailable despite active subscription.
Document any issues: take screenshots, note dates and times when the app failed, and save error messages. If My Fasting Coach's support refuses to acknowledge the problem, you can escalate to your state's consumer authority. Yafee has helped countless users prepare these cases and win refunds by presenting clear evidence.
Your legal position
Under the Consumer Protection Act, 2019, you have the right to cancel My Fasting Coach if it fails to deliver the service as described, if it's defective, or if you exercise your 14-day cooling-off period before accessing personalised content. If the company refuses to process your cancellation or withhold a refund without valid reason, you can file a complaint with your state's District Consumer Disputes Redressal Commission, which is the enforcement body responsible for protecting digital consumers in India.
Cancellation methods: know where you subscribed first
Where you purchased your subscription determines how you cancel. My Fasting Coach sells subscriptions through three main channels: Apple App Store (for iPhone users), Google Play Store (for Android users), and its own website.
Identify your subscription source
Check your email inbox for a confirmation receipt. The sender's address and payment receipt will reveal whether you subscribed via Apple, Google, or directly with My Fasting Coach. This step is essential because cancellation procedures differ by platform, and Yafee's team emphasises that using the wrong method can leave your subscription active.
If you cannot locate your original receipt, log into your payment account (Apple ID, Google Account, or your bank/credit card provider) and search for charges labelled "My Fasting Coach" or "Fasting Coach". The payment description will indicate which platform processed your subscription.
How to cancel My Fasting Coach on apple app store
If you subscribe via Apple, you cancel directly through your Apple ID settings, not through the app itself. Apple processes the cancellation, and your subscription ends on your next renewal date.
- Open the Settings app on your iPhone, iPad, or Apple Mac.
- Tap your name at the top of the screen to access your Apple ID account.
- Select "Subscriptions" from the menu that appears.
- Find "My Fasting Coach" in your active subscriptions list and tap it.
- Tap "Cancel Subscription" or "Edit" and then select "Cancel Subscription".
- Confirm your cancellation by tapping "Confirm" when Apple asks you to confirm.
- Keep your cancellation confirmation email, which Apple sends immediately.
Your access to My Fasting Coach ends on your renewal date. Apple does not charge you again after you cancel, and Yafee advises checking your Apple ID settings one week after cancellation to confirm the subscription no longer appears in your active subscriptions list.
How to cancel My Fasting Coach on google play store
If you subscribe via Google Play, you cancel through your Google account settings on Android. Google processes the cancellation, and your subscription ends on your next renewal date.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions" from the menu.
- Tap "Subscriptions" to view your active subscriptions.
- Find "My Fasting Coach" and tap on it.
- Tap "Cancel subscription" at the bottom of the subscription details page.
- Follow the prompts to confirm cancellation. Google may ask why you're cancelling; you can skip this step.
- Confirm your cancellation when Google asks you to confirm.
Your access to My Fasting Coach ends on your renewal date. Google sends a confirmation email immediately. Yafee recommends checking your Google Play subscriptions page one week later to confirm the subscription has been removed.
How to cancel My Fasting Coach if you subscribed directly
If you subscribed directly through the My Fasting Coach website using your credit or debit card, you must contact the company's support team to cancel. Direct subscriptions do not appear in Apple or Google settings.
- Locate the My Fasting Coach support contact information. Visit their website and look for an email address labelled "Support", "Help", or "Contact Us".
- Send a cancellation email to their support team. Include your full name, email address associated with your subscription, and a clear statement: "I request cancellation of my My Fasting Coach subscription effective immediately."
- Request a confirmation email acknowledging your cancellation.
- Save all correspondence with My Fasting Coach, including timestamps and response dates.
- Monitor your credit or debit card for any charges after 7 days. If charges appear, contact your bank immediately and request a chargeback.
Direct subscriptions processed by My Fasting Coach are subject to their stated refund and cancellation policy, which you should review on their website. If the company does not respond within 5 working days, you have the right to escalate under consumer law. Yafee emphasises that documentation of your cancellation request is critical if you later need to dispute a charge.
Pricing and subscription costs you should know
My Fasting Coach operates on a tiered subscription model. Understanding your plan helps you calculate potential savings from cancellation.
| Plan type | Frequency | Typical cost (INR) | Cancellation impact |
|---|---|---|---|
| Monthly subscription | Monthly renewal | ₹299-₹499 | Cancel within 7 days to avoid next charge |
| Annual subscription | Yearly renewal | ₹2,499-₹3,999 | Significant saving if you cancel before annual renewal |
| Free trial period | 7-14 days | ₹0 (then paid) | Cancel before trial expires to avoid first charge |
| Promotional pricing | Limited time | ₹199-₹349 | Revert to standard rates after promotional period ends |
| Family plan | Monthly or yearly | ₹799-₹6,999 | Only account holder can cancel; affects all family members |
Prices vary by region and payment method. Yafee recommends checking your most recent receipt to confirm your exact plan and next billing date before cancelling.
What happens after you cancel My Fasting Coach
Cancellation takes effect on your next renewal date. You retain access to the app until that date, though you cannot access premium features if your subscription has fully lapsed.
Timeline after cancellation
On your cancellation date, My Fasting Coach removes your account from its active user base. You can log in for 30 days to retrieve personal data (meal history, progress notes) before the company deletes your account. After 30 days, all your data is permanently deleted unless you've exported it.
If you cancelled via Apple or Google, those platforms process refunds according to their own policies, which typically take 5 to 10 business days. If you subscribed directly, My Fasting Coach's refund policy applies. Yafee advises checking your bank or payment method 10 days after cancellation to confirm any refund has been credited.
Preventing reactivation
After cancellation, do not log into your My Fasting Coach account using your Apple ID, Google Account, or email credentials. Logging in can accidentally reactivate your subscription if you've saved a payment method. If you need to retrieve personal data before deletion, use a web browser instead of the app and log in once only.
Refund eligibility and how to claim your money back
Your refund eligibility depends on when you cancel, which platform you used, and whether your subscription is defective.
Refunds within the 14-day cooling-off period
If you purchased My Fasting Coach fewer than 14 days ago and have not substantially accessed personalised content, you are entitled to a full refund under the Consumer Protection Act, 2019. Contact My Fasting Coach support or your payment platform with your purchase date and request a refund, citing the 14-day cooling-off period.
Refunds after the cooling-off period
Once you've accessed personalised content, refunds are no longer automatic. However, you can claim a refund if the app is defective, doesn't match its description, or fails to deliver promised features. You must provide evidence of the defect (screenshots, error logs, dates of failures) and give My Fasting Coach a reasonable opportunity (7 days minimum) to fix the issue before demanding a refund.
How to request a refund through your payment platform
If My Fasting Coach refuses to refund you after the cooling-off period, you can request a refund through your payment method. Contact Apple, Google, or your bank and explain why you believe the subscription should be refunded. Provide your cancellation evidence and any documentation of defects. The payment platform will investigate and may issue a refund if they agree the service was not delivered as promised.
Yafee has helped thousands of consumers recover refunds by clearly documenting the defect and providing timestamped evidence. Keep all screenshots, error messages, and email correspondence with My Fasting Coach.
Common mistakes when cancelling My Fasting Coach
Cancellation is straightforward, but small errors can leave your subscription active. Here's what to avoid so your cancellation sticks.
Mistake 1: uninstalling the app instead of cancelling
Simply deleting the My Fasting Coach app from your phone does not cancel your subscription. The app is separate from your subscription. Your payment method will continue to be charged even after you uninstall. Always cancel through your payment platform (Apple, Google, or directly with My Fasting Coach) before uninstalling.
Mistake 2: assuming you cancelled when you didn't confirm
Many users start the cancellation process but don't complete it. Closing the Settings app or losing your internet connection mid-process can leave your cancellation incomplete. After you click "Confirm Cancellation", wait for a confirmation message or email. If you don't see it within 5 minutes, start the process again.
Mistake 3: cancelling on the wrong platform
If you subscribed via Apple, cancelling through Google Play has no effect. Your Apple subscription continues to renew. Identify your exact subscription source before cancelling, and use only that platform to cancel. Yafee emphasises that checking your payment receipt prevents this costly error.
Mistake 4: not checking your renewal date
Your cancellation takes effect on your next renewal date, not immediately. If you cancel on the 15th and your renewal date is the 20th, you will still be charged on the 20th. Check your renewal date before cancelling so you know when your access will end.
Mistake 5: ignoring cancellation confirmation
Apple, Google, and My Fasting Coach send confirmation emails when you cancel. Save these emails. If the company incorrectly charges you after cancellation, this email is your proof that you cancelled and grounds for disputing the charge with your bank or escalating to the consumer authority.
Comparison: cancellation across subscription platforms
Cancellation methods and policies differ significantly by platform. This table compares your experience on each.
| Subscription platform | Cancellation method | Processing time | Refund window | Best for |
|---|---|---|---|---|
| Apple App Store | Through Apple ID settings | Instant | 14 days (App Store policy) | iPhone users wanting immediate confirmation |
| Google Play Store | Through Google Play settings | Instant | 14 days (Google policy) | Android users with Google account |
| Direct (My Fasting Coach website) | Email support | 5-7 days | Subject to company policy | Users who prefer direct control and communication |
Yafee recommends Apple or Google for simplicity: cancellation is instant and transparent. If you subscribed directly, allow 5 to 7 days for processing and request written confirmation.
Contact information and escalation for My Fasting Coach
If My Fasting Coach does not respond to your cancellation or refund request within 7 working days, you can escalate your complaint.
Direct contact methods
Visit the My Fasting Coach website and locate the "Help", "Support", or "Contact" page. Send your cancellation request to their support email address. Include your subscription email, account details, and a clear statement of your request.
Escalation through consumer authorities
If the company ignores your cancellation request or refuses to process a legitimate refund, file a complaint with your state's District Consumer Disputes Redressal Commission. This is the official body in India responsible for resolving consumer disputes over services and digital subscriptions. You can file a complaint online or in person at your nearest district office.
Provide the Commission with copies of your cancellation request, the company's response (or lack thereof), and any evidence of defects. Yafee's legal team has seen numerous cases where consumers successfully recover refunds through the Commission when the company refused to act.
Key takeaways: cancel with confidence
You have clear rights when cancelling My Fasting Coach. The Consumer Protection Act, 2019 guarantees your right to cancel within 14 days of purchase, and you can demand a refund if the service is defective or fails to match its description. Cancellation is free and takes minutes when you use the correct platform.
Identify where you subscribed, follow the exact steps for that platform, and keep your confirmation email. If the company fails to honour your cancellation, escalate to your state's consumer authority, which has the power to compel refunds and cancel subscriptions on your behalf. Yafee has helped thousands of consumers cancel digital subscriptions and recover wrongful charges by following this framework and documenting every step. Start your cancellation today, and take control of your spending.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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