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Frequently asked questions
Cancel Dofasting: The Right Way
How to cancel Dofasting and stop automatic charges in india
What Dofasting is and why you might want to leave
Dofasting is a subscription-based wellness app that delivers personalised intermittent fasting plans, daily tracking tools, and coaching support designed to help you lose weight and improve your health. The service combines digital content within the app alongside optional physical supplements shipped separately, and both renew automatically until you actively cancel your membership.
If you have decided to leave, you are not alone. Many users find the app no longer fits their lifestyle, prefer free fasting alternatives, experience unexpected charges, or simply wish to refocus their health journey. Whatever your reason, Yafee is here to guide you through cancelling Dofasting efficiently and protecting your money from unwanted recurring debits.
When you should cancel immediately
Cancel straight away if you notice charges you did not authorise, if the app stopped working on your device, or if you realise you have been charged after attempting to cancel. Yafee recommends documenting every charge and cancellation attempt before reaching out to support, as this evidence strengthens your case if you need a refund.
Common reasons for cancellation
Users typically cancel Dofasting because they have completed their fasting goals, found the daily coaching redundant, prefer competing apps with lower costs, or discovered unexpected subscription renewals on their bank statements. Understanding your reason helps you claim refunds if the company failed to deliver promised services or misled you about pricing.
Your consumer rights under indian law
Your rights as a subscriber in India are protected by the Consumer Protection Act, 2019, which gives you the power to demand refunds, cancel recurring charges, and hold companies accountable for misleading claims or hidden fees.
What the law says about subscriptions and auto-renewal
The Consumer Protection Act requires all subscription services to make cancellation "easy and hassle-free." This means Dofasting must offer you a cancellation method that is equally simple as the sign-up process. If cancellation is buried in settings, hidden behind multiple clicks, or requires you to email customer service without a clear response, that practice likely violates Indian consumer law.
Furthermore, the company must send you a reminder before each auto-renewal and obtain your explicit consent before charging you again. If you were charged without clear prior notice, or if the company failed to honour your cancellation request, you have grounds to dispute the charge with your payment provider or escalate to the Central Consumer Protection Authority (CCPA).
Your legal position
In accordance with Section 6(1) of the Consumer Protection Act, 2019, you have the right to seek cancellation, refund, and compensation if Dofasting has charged you without consent or failed to provide the promised service. If the company does not respond within 30 days of your cancellation request, you can file a complaint with your state consumer commission or the CCPA. Document all communications, screenshots of charges, and cancellation attempts - these form the foundation of your legal claim.
Refunds and the 14-day rule
Under the Consumer Protection (E-Commerce) Rules, 2020, you may be entitled to cancel and receive a refund within 14 days of purchase, provided the product was not consumed or opened. For digital services like Dofasting, this window applies to your initial subscription purchase; subsequent auto-renewals fall under different protections. Unopened supplements that arrive alongside your subscription remain eligible for return and refund within 14 days.
Yafee advises keeping all receipts, proof of purchase, and screenshots of charges, because these documents are your leverage if Dofasting refuses a legitimate refund claim.
How to cancel Dofasting on web and in-app
You can cancel your Dofasting subscription through three separate routes: the web account dashboard, Apple App Store, or Google Play Store. Each platform handles cancellation differently, so follow the method that matches how you subscribed.
Cancel via Dofasting web account
- Visit the Dofasting login page and sign in with your email and password.
- Navigate to your account settings, usually found in the top-right menu or under "Profile."
- Locate the "Subscription" or "Billing" tab.
- Look for a section labelled "Active Subscriptions" or "Membership."
- Select "Cancel subscription" or "End membership."
- Follow the confirmation prompts and note your cancellation date - this is when your automatic charges stop.
- The app may ask why you are leaving; this feedback is voluntary.
- Some cancellations take effect immediately; others end on your next billing date.
- Save a screenshot of the cancellation confirmation page as proof.
Pro tip: Log back into your account 2-3 days later to verify that the subscription status shows as "cancelled" or "inactive." If it still appears active, contact Dofasting support immediately with your cancellation date and screenshot.
Cancel via apple app store (iOS)
- Open the Apple App Store on your iPhone or iPad.
- Tap your profile icon in the top-right corner.
- Select "Subscriptions" from the menu.
- Find "Dofasting" in your active subscriptions list.
- Tap "Manage" next to the Dofasting subscription.
- Select "Cancel Subscription" and confirm your choice.
- Apple will offer you a last-minute discount; you can decline and proceed with cancellation.
- Your cancellation takes effect at the end of your current billing period.
- Take a screenshot showing "Subscription cancelled" or "Expires on [date]" for your records.
Consequently, your access to Dofasting continues until your paid period ends, and no further charges appear on your Apple billing statement.
Cancel via google play store (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner and select "Payments and subscriptions."
- Tap "Subscriptions" and locate "Dofasting."
- Select "Manage subscription" and then "Cancel subscription."
- Follow the prompts to confirm your cancellation.
- Google may display retention offers; you can skip these and proceed with cancellation.
- Your cancellation takes effect immediately or at the end of your billing cycle, depending on your plan terms.
- Screenshot the final confirmation screen for proof of cancellation.
Your Google Play billing history will show your subscription as "Cancelled" within 24 hours.
What happens after you cancel Dofasting
Cancellation does not mean immediate access termination - you retain app functionality until your paid period expires. Nevertheless, automatic charges stop, and no further debits appear on your payment method.
Verify your cancellation was processed
Within 3 to 5 business days of cancellation, confirm the following:
- Your account dashboard shows "Subscription inactive" or "Membership ended."
- No new charges appear on your bank statement or payment card.
- Your app access remains functional until the end of your current billing cycle.
- If you subscribed to supplements, verify that no new orders are pending shipment.
If any of these steps fail - for example, if a charge appears 2 weeks after cancellation - contact Dofasting support immediately and reference your cancellation screenshot as proof.
Claiming a refund after cancellation
You are entitled to a refund if you cancelled within 14 days of purchase and the service did not meet the promised standard. To claim:
- Email Dofasting support with your order number, cancellation date, and reason for refund.
- Attach screenshots of the charge, your cancellation confirmation, and any communications with Dofasting.
- Request a refund to your original payment method within 10 business days.
- If Dofasting refuses, file a chargeback with your bank or credit card issuer within 120 days of the charge.
Yafee advises contacting your bank immediately if Dofasting ignores your refund request or continues charging you after cancellation - banks can reverse fraudulent or unauthorised charges and freeze the merchant account.
Dofasting pricing and refund comparison
Understanding Dofasting's pricing structure helps you identify billing errors and calculate refund eligibility.
| Plan type | Monthly cost (approximate) | Billing cycle | Refund window | Cancel anytime |
|---|---|---|---|---|
| Premium app access | ₹499-699 | Monthly auto-renewal | 14 days | Yes |
| Premium + supplements | ₹1,200-1,800 | Monthly auto-renewal | 14 days (supplements unopened) | Yes |
| Annual plan (app only) | ₹4,999-6,999 yearly | Annual auto-renewal | 14 days | Yes |
| Trial period | ₹99 or free | 3-7 days | Full refund if cancelled before first charge | Yes |
Note: Prices and plans vary by region and promotional offers. Yafee recommends checking your latest invoice from Dofasting to confirm your exact billing amount and renewal date.
Common cancellation mistakes and how to avoid them
Cancelling correctly the first time protects you from unexpected charges and simplifies refund claims. Below are the pitfalls that trap most users.
Mistake 1: cancelling only via the app or only via the platform
If you subscribed through Apple App Store or Google Play, cancelling via the Dofasting website does not stop app-based charges. You must cancel through the platform where you originally signed up. If you subscribed via web, cancelling in-app may not stop web billing. Always cancel through the same route you used to subscribe, then verify the other channels show the subscription as inactive.
Mistake 2: not saving cancellation confirmation
Screenshots are your proof if disputes arise. Many users cancel successfully but forget to document it. Within seconds of clicking "Cancel," save a screenshot of the confirmation page displaying your cancellation date and subscription end date. This single image often resolves refund disputes without escalation.
Mistake 3: assuming the app deletes your account
Cancelling your subscription does not delete your account or data. Your profile, tracking history, and personal information remain in Dofasting's system. If you wish to erase your data, contact support separately and request account deletion in writing - this is a separate process from cancellation.
Mistake 4: cancelling just before auto-renewal without checking the timing
If your billing date is tomorrow and you cancel today, some services still charge you. Check the exact renewal date before cancelling. If you are charged despite cancelling, request a refund immediately - the company must honour valid cancellation requests regardless of timing.
Refund disputes and escalation routes
If Dofasting refuses your refund or ignores your cancellation request, escalate through formal channels. In accordance with consumer law, you have multiple options.
Step 1: request a refund in writing
Send an email to Dofasting support titled "Refund Request - [Your Order Number]" with your cancellation date, reason, and all supporting screenshots. Specify a 10-day deadline for response. Keep this email and save the read receipt.
Step 2: dispute the charge with your payment provider
If Dofasting does not respond within 10 days, contact your bank or credit card issuer and file a chargeback or dispute. Provide your cancellation screenshot, the company's non-response, and copies of the unauthorised charges. Your bank can reverse the transaction and freeze Dofasting's merchant account.
Step 3: file a complaint with the central consumer protection authority
The CCPA handles consumer complaints against businesses that operate across state lines or online. You can file a complaint at consumercomplaints.cci.gov.in if Dofasting fails to refund you or continues charging after cancellation. Include your order number, screenshots, email correspondence, and the refund amount. The CCPA investigates free of charge and can compel Dofasting to refund you plus compensation.
How yafee helps you cancel with confidence
Cancelling a subscription should be straightforward, yet companies like Dofasting often bury cancellation links, delay refunds, or continue charging after cancellation. Yafee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and navigate disputes with payment providers and merchants.
When you use Yafee, you receive step-by-step guidance tailored to your subscription and country, instant access to legal templates for refund requests, and escalation advice if the company refuses your cancellation. Yafee tracks your cancellation for you, alerts you if charges reappear, and connects you with your bank or consumer authority if disputes arise. Furthermore, Yafee maintains updated information on Dofasting's cancellation policies, so you always have the most current process and contact details.
Why yafee is different
Unlike generic cancellation guides, Yafee personalises its advice based on your subscription type, payment method, and country of residence. If you subscribed to Dofasting via Apple, Android, or web, Yafee shows you the exact cancellation steps for your platform. If you are entitled to a refund under Indian consumer law, Yafee explains your rights and drafts your refund request email. Should Dofasting ignore you, Yafee provides templates and escalation routes to the CCPA and your bank - removing the guesswork and saving you weeks of back-and-forth.
Checklist: cancelling Dofasting safely
Use this checklist to ensure your cancellation is complete and your refund claim is protected.
| Action | Completed | Notes |
|---|---|---|
| Check your billing date and renewal amount | ☐ | Found in your account or latest invoice |
| Cancel via the correct platform (web, Apple, or Google Play) | ☐ | Match the platform where you subscribed |
| Screenshot the cancellation confirmation | ☐ | Include the date, time, and "Cancellation confirmed" message |
| Check your account 3-5 days later for "Subscription inactive" | ☐ | Log in to confirm status |
| Verify no new charges on your bank statement within 14 days | ☐ | Monitor your payment method |
| If a charge appears, request a refund and file a bank dispute | ☐ | Keep all email correspondence |
Contact Dofasting support and registered address
If you encounter issues during or after cancellation, contact Dofasting through its registered company address and support channels:
Registered entity: UAB Fasting Solutions
Address: Dofasting support portal at dofasting.com
Email support: Contact form available in the app or website
Response time: Typically 5-10 business days
Yafee recommends sending any refund requests or cancellation disputes via the contact form and requesting email confirmation of receipt. If Dofasting does not respond within 10 business days, escalate to the Central Consumer Protection Authority (CCPA) or your state consumer commission. Nevertheless, Yafee has helped thousands of consumers navigate this exact scenario, providing escalation templates and legal frameworks specific to Indian consumer law.
Final thoughts on cancelling Dofasting
Cancelling Dofasting is straightforward when you follow the correct platform-specific steps, save your cancellation confirmation, and verify the subscription is inactive within 3-5 days. Your consumer rights under the Consumer Protection Act, 2019, entitle you to easy cancellation, refunds within 14 days, and compensation if the company breaches these obligations. If Dofasting refuses your cancellation or refund, dispute the charge with your bank or file a complaint with the CCPA - both options are free and typically resolve within 30 days.
Yafee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and navigate disputes with merchants and payment providers. Whether you are cancelling Dofasting today or managing another subscription, Yafee provides step-by-step guidance, legal templates, and escalation support tailored to your country and situation. Visit Yafee.com today to start your cancellation with confidence and recover any refunds you are owed.
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