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Frequently asked questions
Cancel Yoga International: Step-by-Step Guide
How to cancel Yoga International and stop recurring charges in ireland
What is Yoga International and why you might want to cancel
Yoga International is an online streaming platform delivering pre-recorded and live yoga classes, meditation sessions, breathwork training and teacher certification courses from instructors worldwide. The service attracts both casual practitioners and serious students seeking structured learning and continuing professional education. You select from flexible monthly subscriptions or longer annual commitments, each unlocking access to a growing content library, live sessions and specialty programmes.
Many Irish subscribers value the teaching quality and breadth of material available. However, cancellation feedback consistently highlights unexpected renewal charges, unclear billing communications and friction when attempting to close your account. If you recognise these frustrations or simply wish to pause your membership, Yafee has created this legal guide to walk you through the exact steps to cancel without delay or hidden costs.
Typical subscription plans and pricing
Understanding what you pay helps you decide whether to cancel or downgrade instead.
| Plan type | Typical cost | Best for |
|---|---|---|
| Monthly | €14-€18 per month | Testing the service or short-term practice |
| Annual | €110-€180 per year | Committed practitioners seeking better value |
| Premium all-access annual | €320-€460 per year | Teachers and students needing advanced courses |
| Free trial | €0 for 7-14 days | New users evaluating fit before commitment |
Most users report being charged shortly after trial periods end if they do not actively cancel. Log in to your account to verify your exact plan and next billing date before you submit a cancellation request.
Common reasons irish users cancel Yoga International
Yafee has observed that Irish subscribers cancel for three principal reasons: cost constraints, schedule changes, or frustration with billing transparency. Some users subscribe during motivated periods and forget to cancel when life becomes busier; others feel the pricing does not justify their usage; a smaller group reports that renewal notices arrive late or are buried in their inbox. If you fall into any of these categories, taking action now protects you from unexpected charges.
Your consumer rights when cancelling subscriptions in ireland
Ireland's Consumer Rights Act 2022 (implementing EU Consumer Rights Directive 2011/83/EU) provides you with strong legal protections when cancelling distance contracts like online subscriptions.
Key legal protections for irish consumers
Under Irish law, you have a 14-day cooling-off period from the moment you sign up for a Yoga International subscription. This means you can cancel within 14 days and receive a full refund without penalty, regardless of whether you have used the service. After the 14-day window closes, cancellation terms depend on what you agreed to in the subscription contract, but you retain the right to cancel with reasonable notice (typically 30 days or one billing cycle).
Furthermore, the supplier must provide you with transparent terms before you commit, including the cancellation process, frequency of charges and any auto-renewal conditions. If Yoga International fails to make cancellation easy or misrepresents the terms, you can escalate a complaint to the Competition and Consumer Protection Commission (CCPC), which oversees consumer protection in Ireland.
Your legal position when cancelling
You hold the following rights under the Consumer Rights Act 2022:
- A 14-day right to cancel without reason and receive a full refund (from sign-up date).
- The right to clear, transparent cancellation information before you pay.
- The right to cancel using the same method you used to subscribe (e.g. online if you signed up online).
- Protection against automatic renewal unless you actively consent in writing beforehand.
- The right to escalate to the CCPC if the company refuses to honour these protections.
Consequently, if Yoga International resists your cancellation or delays a refund, you have a formal enforcement route. Yafee recommends gathering written evidence (screenshots, emails, account statements) before you escalate.
How to cancel Yoga International step by step
Follow these straightforward steps to cancel your membership via the Yoga International website or app.
Step 1: log in to your account
Visit the Yoga International website or open the mobile app and enter your login credentials (email and password). If you have forgotten your password, use the "Forgot password" link to reset it before you proceed.
Step 2: navigate to your account settings
- Click or tap the profile icon (usually located at the top right-hand corner of the homepage or in the app menu).
- Select "My Account" or "Account Settings" from the dropdown or menu.
- Look for a section labelled "Membership", "Billing" or "Subscription".
Step 3: locate the cancellation option
- Navigate to the "Membership" or "Subscription" tab within your account.
- You will see your current plan details and billing date.
- Look for a button or link labelled "Cancel Membership", "Cancel Subscription" or "Manage Membership".
Step 4: confirm your cancellation request
- Click the cancellation button and follow the on-screen prompts.
- Yoga International may ask why you are cancelling; provide a brief reason if required.
- Review the confirmation message carefully, noting the effective cancellation date and any refund details.
- Select "Confirm Cancellation" to finalise the request.
Step 5: save and verify your cancellation confirmation
After you submit your cancellation, Yoga International should display a confirmation message on screen and send you a confirmation email within 24 hours. Screenshot the on-screen confirmation and save the email. You will need this evidence if you later need to escalate a complaint to the CCPC or your payment provider.
Alternative: contact customer support if the website method fails
If you cannot locate the cancellation button or the online process does not work, contact Yoga International's customer support team directly. Yafee advises you to request cancellation in writing (email or support form) so you have a documented record. Include your full name, account email address and the date you wish to cancel, and ask for written confirmation once the cancellation is processed.
What happens after you cancel Yoga International
Understanding the timeline and what to expect protects you from surprise charges.
Immediate access after cancellation
Your access to Yoga International content typically ends at the end of your current billing cycle (e.g. end of the month if you pay monthly, end of the year if you pay annually). Consequently, if you cancel mid-cycle, you retain access until the renewal date passes. You will receive notification of the exact access end date in your confirmation email.
Check your next billing date
Before you cancel, log in and confirm your next renewal date. This ensures that you cancel before that date arrives and you are charged again. If you cancel after a charge has already been applied but within the 14-day cooling-off period, you qualify for a full refund.
Monitor your bank account or card statement
After cancellation, monitor your bank account or credit card statement for the next 2-3 billing cycles to confirm that no further charges appear. If Yoga International charges you after you have cancelled, contact your bank or card provider immediately and request a chargeback (reversal of the charge). This is a powerful consumer tool if the company refuses to refund you voluntarily.
Refunds and when you qualify for your money back
Your refund eligibility depends on when you cancel relative to your purchase date and billing cycle.
The 14-day cooling-off period refund
If you cancel within 14 days of signing up for Yoga International (and you have not used the service substantially), you qualify for a full refund under the Consumer Rights Act 2022. In accordance with Irish law, Yoga International must process this refund within 14 days of receiving your cancellation request. The refund will be returned to your original payment method (credit card, debit card or PayPal account).
Refunds after the 14-day period
If you cancel after 14 days have passed, you do not automatically qualify for a refund of past charges. However, if you cancel before your next renewal date, you will not be charged again. If Yoga International charges you after you have cancelled, you can request a refund by contacting customer support or disputing the charge with your bank.
How to claim a refund from Yoga International
- Log in to your account and check whether a refund status appears in your order history.
- If you do not see a refund, email Yoga International's customer support with your cancellation confirmation, full name, account email and the amount you wish refunded.
- Request a response within 7 working days.
- If the company does not respond or refuses the refund unfairly, escalate to the CCPC (see section below).
What to do if Yoga International refuses to cancel or refund
You have multiple enforcement options if the company does not honour your cancellation request or wrongly refuses a refund.
Step 1: request cancellation in writing
If the online cancellation button does not work, send a formal email to Yoga International's customer support team. Use clear language: "I request cancellation of my Yoga International subscription effective immediately" and include your account email, full name and the date of your request. Ask for written confirmation within 5 working days.
Step 2: dispute the charge with your bank
If Yoga International charges you after you have cancelled, contact your bank or credit card provider and request a chargeback. You will need to provide your cancellation confirmation email or screenshot as evidence. The bank will investigate and, in most cases, reverse the charge within 10-15 working days.
Step 3: escalate to the competition and consumer protection commission
If Yoga International continues to refuse cancellation or refuses to refund you after the 14-day cooling-off period unfairly, you can file a formal complaint with the CCPC. Yafee recommends gathering all written evidence: your cancellation request, the company's response (or lack thereof), screenshots of your account, bank statements and any correspondence. You can file a complaint online at www.ccpc.ie or by post. The CCPC will investigate and may compel the company to refund you or cancel your subscription.
Step 4: contact your payment provider
Your bank, credit card company or PayPal account may offer additional consumer protection beyond chargebacks. Contact them and report the fraudulent or unwanted charges; they may reverse multiple charges at once and potentially block future transactions from Yoga International.
Common mistakes to avoid when cancelling Yoga International
Cancellation is straightforward when you follow the right steps, and you can avoid costly errors by understanding common pitfalls.
Mistake 1: cancelling too close to your renewal date
If you cancel on the same day your payment is due, the company may still process the charge before the cancellation takes effect. Cancel at least 5 working days before your renewal date to ensure the cancellation is processed first. Check your next billing date in your account settings and work backwards.
Mistake 2: failing to save your cancellation confirmation
Screenshot the on-screen cancellation confirmation and save the confirmation email. If Yoga International later disputes your cancellation or charges you again, you will need this evidence to escalate to your bank or the CCPC. Yafee has helped thousands of consumers recover funds by producing cancellation confirmations when the company denied receiving the request.
Mistake 3: assuming the cancellation worked without verification
Do not assume your account is cancelled until you receive written confirmation. Log back in after 24 hours and confirm that your membership status shows "Cancelled" or "Inactive". If your account still shows "Active", contact customer support again immediately.
Mistake 4: cancelling by email without tracking
If you email a cancellation request, use a tracking method (e.g. request read receipt) or send via a contact form that generates a ticket number. This creates an auditable record if the company later claims it never received your cancellation.
Mistake 5: ignoring charges after cancellation
If you see a charge after you have cancelled, act within 8 weeks (the chargeback window for most UK and Irish banks). Contact your bank immediately; do not wait. The longer you delay, the weaker your claim becomes.
Pricing comparison: should you cancel or downgrade Yoga International
Before you cancel entirely, consider whether downgrading to a lower-tier plan offers better value than cancelling and potentially losing access.
| Option | Cost | Access | Best if |
|---|---|---|---|
| Keep premium annual | €320-€460 per year | Full library, live classes, all courses | You use the platform regularly |
| Downgrade to monthly | €14-€18 per month | Full library, most live classes | You want flexibility and lower commitment |
| Downgrade to annual | €110-€180 per year | Full library, live classes | You use the service regularly but want to save |
| Cancel completely | €0 | No access | You do not use the service or prefer alternatives |
| Pause (if available) | €0 (temporary) | Suspended, then restored | You want to take a break but return later |
Check your account settings to see whether Yoga International offers a downgrade option or pause feature before you cancel permanently. You can always cancel later if you decide the lower tier does not meet your needs.
Key takeaways and your next steps
Cancelling Yoga International is straightforward when you follow the legal framework and procedural steps outlined above. You hold strong rights under the Consumer Rights Act 2022: a 14-day cooling-off period, the right to transparent cancellation terms and the ability to escalate to the CCPC if the company refuses to comply. Yafee advises you to cancel at least 5 working days before your renewal date, save all confirmations and monitor your bank statement afterwards to ensure no further charges appear.
If Yoga International resists your cancellation or wrongly charges you, dispute the charge with your bank or file a complaint with the CCPC. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover funds by arming them with evidence and knowledge of their legal rights. Take action today and reclaim control of your billing.
Contact information for escalation
Competition and Consumer Protection Commission (CCPC)
Address: 4 Harcourt Street, Dublin 2, D02 W773, Ireland
Phone: +353 (0)1 402 5555
Email: [email protected]
Website: www.ccpc.ie
Complaint form: available online at www.ccpc.ie/business/consumer-rights
For additional guidance on cancelling subscriptions and understanding your consumer rights in Ireland, Yafee (yafee.com) offers free resources and case studies. Visit Yafee today to review sample cancellation letters, chargeback guides and CCPC complaint templates tailored to Irish law.
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