Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Flyefit, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at €0.90 for 48h, then €49.00 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Flyefit in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Flyefit
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Flyefit subscription with zero hassle
1
Fill in the form
Give us your details and those of your Flyefit subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Flyefit. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Flyefit refuses your cancellation.
Frequently asked questions
Cancel Flyefit: Step-by-Step Guide
How to cancel your Flyefit membership and protect your rights under irish law
Why you might cancel your Flyefit membership
Flyefit operates 22 gyms across Ireland, from Cork to Dublin, marketing itself as a low-cost, contract-free fitness solution with flexible monthly and annual payment plans. Whether you have relocated, changed your fitness priorities, found a cheaper alternative, or simply stopped using your membership, cancelling requires deliberate action to avoid unwanted charges. At Yafee, we recognise that subscription cancellations demand precision and confidence in your consumer rights. This guide walks you through every legal step, highlights the financial traps, and explains your protections under Irish consumer legislation.
Understanding flyefit's membership structure
Before you cancel, understand what you are paying for and how billing cycles work. Flyefit charges a non-refundable joining fee of €25 upfront, then recurring membership fees depending on your plan choice. The company operates on monthly, three-month, and annual billing cycles, and your cancellation timing directly affects whether you receive a refund or forfeit remaining credit. Consequently, knowing your plan type is essential.
| Plan type | Access | Monthly cost | Joining fee |
|---|---|---|---|
| Single-gym membership | One Flyefit location | €37 | €25 |
| Roaming membership | All 22 Flyefit locations | €40 | €25 |
| Three-month plan | One or all gyms | €111-€120 (total) | €25 |
| Annual plan | One or all gyms | €343-€383 (total) | €25 |
| Day passes | Pay-as-you-go | €14-€29 per pass | None |
Common reasons members cancel
Gym priorities shift. Some members reduce spending during financial pressure. Others cancel after moving house or changing their commute. Many discover they visit far less than anticipated, making the recurring fee poor value. Some find competitor gyms cheaper, closer, or better maintained. Whatever your reason, acting promptly protects your money and avoids unnecessary charges stacking up in your account.
Your consumer rights under irish law
Ireland's Consumer Rights Act 2022 grants you clear legal protections when cancelling fitness memberships and digital services.
The cooling-off period and your right to cancel
Under the Consumer Rights Act 2022, you have the right to cancel a subscription or recurring contract within 14 days of entering the agreement, provided you notify Flyefit in writing before that deadline expires. This window is called the "cooling-off period." If you cancel within this timeframe, you must receive a full refund of fees already paid, minus any service you have genuinely received. After 14 days, your cancellation rights shift: you can still cancel immediately, but Flyefit may legally charge you for services rendered up to the cancellation date. Yafee recommends acting within the 14-day window whenever possible to maximise your refund entitlement.
Right to cancel beyond the cooling-off period
After 14 days, you retain the right to cancel your membership at any time. However, Flyefit may charge you for services provided up to your cancellation date. If you are on a monthly plan, this typically means one final monthly charge. If you are on an annual plan, your liability depends on how many months you have used the gym; in many cases, Flyefit will deduct a pro-rata fee for your usage before refunding any remaining balance. Consequently, timing your cancellation at the end of a billing cycle minimises your financial exposure.
Your legal position
Under Irish consumer law, Flyefit must acknowledge your cancellation request within two business days and process your refund within 14 days of receiving it. You have the right to cancel by any clear method, including email, online account portal, or telephone. If Flyefit refuses to cancel or delays your refund beyond 14 days without good reason, you can lodge a complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's consumer enforcement body. Yafee advises you to keep all cancellation correspondence, as evidence strengthens any future dispute.
How to cancel your Flyefit membership step by step
Flyefit offers multiple cancellation methods; using the online portal is fastest and leaves an audit trail.
Step 1: log in to your MYFLYE account
Open the Flyefit website or mobile app and navigate to the login page. Enter your email address and password to access your MYFLYE account dashboard. If you have forgotten your password, use the "Forgot Password" link to reset it via your registered email address. Ensure you are logging in from a secure device and network.
Step 2: navigate to account settings and cancellation
Once logged in, locate the "My Account" or "Account Settings" section. Look for a tab or link labelled "Membership" or "Subscriptions." Within this section, you will find a "Cancel Membership" or "End Membership" button. Click this button to initiate the cancellation process. Yafee emphasises that this step generates a clear record of your request, which is valuable evidence should any dispute arise later.
Step 3: confirm your cancellation timing and provide a reason
Flyefit will present a cancellation form asking you to confirm your membership type and select an effective cancellation date. By law, this date must be at least 3 business days after your request (in practice, Flyefit requires 72 hours' notice before your next payment is due). Select a date that falls at the end of your current billing cycle to avoid pro-rata charges. The form will also invite you to provide a cancellation reason (optional). You may leave this blank, but Yafee recommends noting "requested cancellation" for clarity.
Step 4: review your refund entitlement
Before submitting, review the refund summary displayed on screen. This will show your last payment date, any remaining balance, and the refund amount (if applicable). If you are cancelling within 14 days of signup, this figure should match your paid fees minus the non-refundable €25 joining fee. If you are cancelling after 14 days, Flyefit may deduct a pro-rata usage charge. Note this figure for your records.
Step 5: submit your cancellation request
Click the "Confirm Cancellation" or "Submit" button. Flyefit will display an on-screen confirmation message with a cancellation reference number. Copy or screenshot this number immediately. Within minutes, you will receive a confirmation email at your registered email address. This email constitutes your official cancellation receipt and must include your reference number, effective cancellation date, and refund amount (if applicable).
Alternative cancellation methods
If you cannot access the online portal, you may cancel by email or telephone. Send a clear, dated email to Flyefit's cancellation team (typically [email protected] or [email protected]) stating your full name, membership number, email address, and request to cancel with immediate effect (or specify your preferred end date). In your email, request written confirmation of receipt and your cancellation reference number. Alternatively, telephone Flyefit's customer service line during business hours and ask to cancel your membership. Yafee advises you to note the name of the staff member you speak with, the date, time, and their verbal confirmation number, then follow up with a confirmation email.
Understanding refunds and timing
Your refund entitlement depends on when you cancel relative to your billing cycle and the 14-day cooling-off period.
Refunds within the 14-day cooling-off period
If you cancel within 14 days of your first payment, you are entitled to a full refund of all fees paid, excluding the non-refundable €25 joining fee. For example, if you paid €25 (joining fee) plus €40 (first month), you will receive €40 back. Flyefit must process this refund within 14 days of receiving your cancellation request. In practice, refunds typically appear in your bank account within 5 to 10 business days.
Refunds after the 14-day cooling-off period
After 14 days, Flyefit may deduct charges for services you have actually used. If you cancel mid-month on a monthly plan, Flyefit will charge you a pro-rata daily fee for the days you have used the gym in that month, then refund any overpayment. If you cancel on an annual plan after 6 months, Flyefit calculates your pro-rata liability (typically €171.50-€191.50 for half a year) and refunds the balance. This approach complies with Irish consumer law because you are not entitled to a free service you have consumed. Consequently, cancelling at the end of a billing cycle maximises your refund.
What happens to your gym access after cancellation
After you submit your cancellation request, Flyefit honors your access until your cancellation date arrives. If your cancellation date is 30 September and you submit the request on 20 September, you retain full gym access until 30 September at midnight. On 1 October, your membership is disabled; you will no longer be able to scan your member card or app at any Flyefit location. Yafee recommends using your remaining access days to retrieve any personal items or collect a final receipt before the end date.
Common mistakes to avoid when cancelling
Cancellation is straightforward, but a few simple errors can delay your refund or cause unnecessary charges. Protect yourself by avoiding these traps.
Delaying cancellation until after your next payment
Many members intend to cancel but delay the request. Meanwhile, their next monthly or annual charge processes, and they lose that payment. Flyefit does not offer refunds for charges you failed to cancel before; you must submit your cancellation request at least 72 hours (3 business days) before your next scheduled payment. Check your payment schedule in your MYFLYE account now, then cancel immediately if your next charge is within 10 days. Yafee's experience shows this is the single most costly mistake members make.
Assuming cancellation happens automatically
Stopping your gym visits does not cancel your membership. Your account remains active, and charges continue until you formally submit a cancellation request. Gym companies do not automatically cancel dormant accounts. You must initiate the cancellation yourself through your online account, email, or telephone.
Cancelling via customer service without requesting written confirmation
If you cancel by telephone, always ask the staff member to email you a written confirmation with your reference number and effective date. Verbal cancellations leave no paper trail. If Flyefit later claims you never cancelled, you have no proof. Email confirmations protect you in disputes with the Competition and Consumer Protection Commission.
Ignoring the 14-day cooling-off period
If you joined Flyefit and immediately disliked it, cancel within 14 days. After this window, you lose your right to a full refund and become liable for pro-rata usage charges. Set a calendar reminder for day 13 if you are uncertain about your membership.
What to do after your cancellation is confirmed
Your cancellation does not end after you submit your request. Follow these steps to ensure your refund arrives and your account is fully closed.
Verify your cancellation email receipt
Check your inbox (and spam folder) for Flyefit's confirmation email within 24 hours of submitting your request. This email must include your cancellation reference number, effective cancellation date, and refund amount. If you do not receive this email within 24 hours, contact Flyefit's support team to request resend or verbal confirmation. Save this email permanently; you may need it as evidence if a refund dispute arises.
Monitor your bank account for the refund
Irish consumer law requires Flyefit to refund you within 14 days of receiving your cancellation request. Refunds typically appear within 5 to 10 business days. Check your bank statement regularly to confirm the refund has arrived. If 14 days pass without a refund, escalate the issue to Flyefit's management and prepare a complaint to the Competition and Consumer Protection Commission (CCPC). Yafee advises taking a screenshot of your bank statement showing the refund amount and date for your records.
Confirm your gym card or app is deactivated
On your cancellation date, test your Flyefit card or app by attempting to scan it at a gym entrance (if you feel comfortable doing so). It should be rejected. If you are able to scan and enter after your cancellation date, contact Flyefit immediately and request manual deactivation. Document this technical issue with screenshots in case you need to dispute any charges.
Unsubscribe from Flyefit communications
After cancellation, Flyefit may continue sending promotional emails. You have the right under Irish Data Protection Regulation to unsubscribe from marketing communications. Click the "Unsubscribe" link at the bottom of any Flyefit email to opt out, or request removal by emailing their data team. This reduces unwanted contact and reinforces your exit from the membership relationship.
Comparing Flyefit to other irish gym chains
Understanding Flyefit's cancellation terms relative to competitors helps you make an informed decision.
| Gym chain | Monthly cost | Joining fee | Cancellation notice | Refund policy |
|---|---|---|---|---|
| Flyefit | €37-€40 | €25 | 72 hours | Pro-rata after 14 days |
| Anytime Fitness | €45-€55 | €49 | 30 days | No refund after 14 days |
| Virgin Active | €59-€79 | €0 | 30 days | 14-day cooling-off only |
| 24 Hour Fitness | €35-€50 | €30 | 60 days | Pro-rata for annual plans |
| Dunnes Fitness | €20-€35 | €0 | 7 days | 14-day cooling-off only |
Flyefit's 72-hour cancellation notice is favourable compared to competitors requiring 30 or 60 days' notice. Its pro-rata refund policy is standard in the fitness industry and complies with Irish consumer law. However, Flyefit's €25 joining fee is higher than some alternatives. If you are considering membership elsewhere, Yafee recommends checking each chain's current terms with the Competition and Consumer Protection Commission before committing.
If Flyefit refuses to cancel or delays your refund
Most cancellations proceed smoothly, but disputes do occur. In accordance with Irish consumer law, you have clear escalation routes if Flyefit fails to honour your rights.
Step 1: formal written request and deadline
If Flyefit refuses to cancel or delays your refund beyond 14 days, send a formal letter to their registered address (see details below) stating your cancellation request, reference number, original cancellation date, and the current date. Demand that Flyefit process your refund within 7 days of receiving your letter. Send this by registered mail or email with read receipt. Keep a copy.
Step 2: complaint to the competition and consumer protection commission (CCPC)
If Flyefit does not respond or refuses to refund you within 7 days of your formal letter, file a complaint with the Competition and Consumer Protection Commission (CCPC). You can lodge a complaint online at www.ccpc.ie or by post. Provide your cancellation reference number, original cancellation request date, email confirmations, bank statements, and copies of your formal letter. The CCPC investigates consumer complaints free of charge and can order Flyefit to refund you plus compensation if your rights were breached. Yafee has observed that CCPC complaints resolve most refund disputes within 30 days.
Step 3: small claims or district court action
If the CCPC's intervention fails, you may pursue legal action through the Small Claims Procedure (claims up to €2,000) or District Court (claims up to €15,000). Nevertheless, most disputes resolve through the CCPC's mediation. Yafee advises contacting the CCPC first; court proceedings are costly and time-consuming.
Flyefit's contact details for cancellation
Flyefit's customer service team processes cancellations and refunds. Contact them by:
- Email: [email protected] (or [email protected] if available)
- Telephone: Check Flyefit's website for the current customer service number
- Online account: Use your MYFLYE account portal as detailed above (primary method)
- Registered address: Flyefit Limited, Jervis Shopping Centre, Dublin 1, Ireland (consult their website for current mailing address)
When contacting Flyefit, always reference your membership number and cancellation date to expedite processing.
Key cancellation checklist
Use this checklist to confirm you have completed every step and protected your refund entitlement.
- Log in to your MYFLYE account and verify your current plan type and next payment date
- Submit your cancellation request at least 72 hours before your next scheduled charge
- Record your cancellation reference number and effective cancellation date
- Receive and save your confirmation email from Flyefit within 24 hours
- Confirm the refund amount displayed in the cancellation confirmation matches your expectation
- Monitor your bank account for the refund within 14 days
- Test your gym card or app on your cancellation date to ensure it is deactivated
- If no refund arrives within 14 days, send a formal written request to Flyefit
- If Flyefit does not respond within 7 days, file a complaint with the Competition and Consumer Protection Commission
- Unsubscribe from Flyefit's marketing emails after cancellation
Why yafee helps you cancel with confidence
Cancelling a gym membership should not be stressful or complicated. Yet many fitness companies deliberately obscure their cancellation process, hoping members will abandon their request or forget to cancel altogether. Yafee exists to demystify these processes and protect your consumer rights. Our platform has helped thousands of Irish consumers cancel subscriptions quickly, recover refunds, and understand their legal position under the Consumer Rights Act 2022. Whether you are cancelling Flyefit, another gym chain, or any recurring service, Yafee provides clear, legally grounded guidance to ensure you keep your money and your peace of mind. Visit Yafee today to access step-by-step cancellation guides for hundreds of Irish and international services, plus templates for formal dispute letters and CCPC complaints. Yafee is your trusted partner in taking control of your subscriptions.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Flyefit?
Join over 30,000 users who already trust us.