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Frequently asked questions
Cancel Yoga International: The Right Way
How to cancel Yoga International in australia and take back control of your budget
Understanding Yoga International and why you might cancel
Yoga International is a subscription-based digital platform that delivers on-demand yoga classes, meditations, breathwork, and teacher-training courses to subscribers across Australia and worldwide. You gain access to thousands of sessions across different styles and skill levels, plus exclusive educational content curated by experienced instructors. The service operates on a recurring billing model with monthly and annual membership options, and offers a 7-day free trial for new members to test the platform before committing financially.
Like most digital subscriptions, Yoga International charges in USD (United States dollars) with automatic renewal enabled by default. This means your payment method gets charged on your renewal date unless you actively cancel before that date arrives. If you have decided the service no longer fits your routine, budget, or practice goals, cancelling promptly is the smartest financial move. Yafee exists to make sure you understand exactly how to cancel, what to expect during the process, and what legal protections you hold as an Australian consumer.
Common reasons australians cancel Yoga International
You might cancel because the subscription has become unused (life gets busy), the library content no longer matches your practice level, or you have found a free alternative such as YouTube teachers. Others cancel due to unexpected renewal charges appearing on their statement, difficulty accessing classes on their preferred device, or simply wanting to pause discretionary spending. Whatever your reason, cancelling on your own terms rather than letting auto-renewal surprise you puts you back in control of your finances and prevents unwanted charges to your bank account.
What happens if you do not cancel before renewal
Yoga International operates with automatic renewal as the default billing mechanism. Your membership stays active through each paid period and renews at the end of that cycle. If you do not cancel before your renewal date, you will be charged the full membership fee (monthly or annual, depending on your plan). Refunds for accidental renewals are not guaranteed under Yoga International's stated policy; the company's terms indicate that payments are generally nonrefundable. This is why Yafee recommends cancelling as soon as you know you want to leave, and why understanding your renewal date is critical to protecting your wallet.
Yoga International pricing and plan overview
Understanding your current plan and what you are paying helps you decide whether cancellation makes financial sense and clarifies what you need to do to stop charges.
| Plan | Billing frequency | Price (USD) | Approximate AUD price | Key features |
|---|---|---|---|---|
| Monthly membership | Monthly | US$19.99 | A$29.94 | Unlimited library access, 7-day trial, member discounts |
| Annual membership | Yearly | US$169.00 | A$253.00 | Lower monthly cost, annual billing, training discounts |
Yoga International quotes all prices in USD, so your actual AUD charge depends on the exchange rate at the time of billing. You may also see a foreign-exchange fee or currency conversion margin applied by your bank on top of these amounts. If you pay through an app store (iOS or Android) instead of directly via the website, your pricing and cancellation process may differ slightly. Always check your bank statement to see the exact amount in Australian dollars that you have been charged.
How the 7-day free trial works
New members receive a 7-day free trial on sign-up. During this period, you can explore the full library at no cost and decide whether the platform suits your practice. However, you must cancel before the trial expires, or Yoga International will automatically charge your payment method the full membership fee. Yafee advises marking your trial end date on your calendar and cancelling at least 24 hours before that deadline to avoid any surprise charges to your account.
Billing and automatic renewal mechanics
Yoga International uses automatic renewal to process ongoing charges without requiring your manual intervention each billing cycle. Once your free trial or paid period ends, the system renews your membership and bills you again. Your membership remains active through the entire paid period even if you submit a cancellation request partway through. Understanding this mechanism is essential: cancellation typically takes effect at the end of your current billing cycle, not immediately, so plan accordingly if you need access to end on a specific date.
Your consumer rights and what the law protects
As an Australian consumer, you hold specific statutory rights when dealing with subscription services like Yoga International, regardless of whether the company is based overseas.
Australian consumer law protections for subscriptions
The Australian Consumer Law (ACL), which operates under the Competition and Consumer Act 2010 (Cth), establishes mandatory consumer guarantees that apply to all goods and services sold to Australian consumers. These guarantees include the right to goods and services that are of acceptable quality, fit for purpose, and delivered within a reasonable timeframe. Importantly, the ACL also grants you the right to cancel a distance contract (such as an online subscription) within 14 calendar days of purchase without penalty, provided the trader has not supplied the service before the cancellation period expires.
Furthermore, the ACL prohibits misleading or deceptive conduct. If Yoga International charges you without clear, upfront disclosure of the renewal terms, or if the cancellation process is deliberately obscured, you may have grounds to lodge a complaint with the Australian Competition and Consumer Commission (ACCC). Consequently, Yafee recommends keeping detailed records of all charges, renewal dates, and communications with the company as evidence should a dispute arise.
Your legal position on automatic renewals
In accordance with the ACL, traders must obtain your express informed consent before charging you for a renewal. This means the renewal terms, the frequency of charges, and the cancellation method must be clearly disclosed before your payment method is charged. If you cannot cancel through the same channels you used to purchase, or if the cancellation process is unreasonably difficult, the ACCC may deem this unfair contract term under the ACL. Your legal position is therefore strong: you have the right to cancel with reasonable ease, and Yoga International must provide a simple, transparent mechanism to do so.
Escalation to the ACCC if the company refuses to cancel
If Yoga International refuses to cancel your membership, charges you after you have requested cancellation, or makes the process unreasonably difficult, you may lodge a complaint with the ACCC. The ACCC is the Australian government agency responsible for enforcing consumer protection law and investigating breaches of the ACL. You can file a complaint online at accc.gov.au or call 1300 302 502. The ACCC has the power to take enforcement action against traders who breach the ACL, including ordering refunds and imposing penalties.
How to cancel Yoga International via the website
The primary and most straightforward cancellation method is through your online account on the Yoga International website; follow these steps precisely to ensure your cancellation is processed.
Step 1: log in to your Yoga International account
- Open a web browser and navigate to the Yoga International website (yogainternational.com).
- Click the login button (typically located in the top-right corner).
- Enter the email address associated with your account.
- Enter your password.
- Click "Sign In" and wait for your account dashboard to load.
Step 2: navigate to your account settings
- Look for a profile icon or menu in the top-right corner of the screen.
- Click the profile icon to open the dropdown menu.
- Select "My Account" from the menu options.
- Wait for the account settings page to load fully.
Step 3: access the membership management section
- On the "My Account" page, locate the "Membership" tab.
- Click on the "Membership" tab to view your current subscription details.
- You should see your plan type (monthly or annual), renewal date, and billing history.
- Look for a "Cancel Membership" button or similar option on this page.
Step 4: initiate the cancellation process
- Click the "Cancel Membership" button.
- Yoga International may present a survey asking why you are cancelling; completing this is optional but helps the company improve.
- Review any retention offers or discounts the company may present as an alternative to cancellation.
- If you are certain you want to cancel, proceed to confirm.
Step 5: confirm your cancellation and retain proof
- Click the final confirmation button to complete the cancellation.
- You should receive an on-screen confirmation message immediately.
- Check your email (including the spam or promotions folder) for a cancellation confirmation email from Yoga International within 24 hours.
- Screenshot both the on-screen confirmation and any email confirmation and save them to your records.
- Note the date and time of cancellation for your own records.
Cancellation via the Yoga International help centre
If you cannot access your account or the website cancellation method does not work, you can contact Yoga International through their zendesk help centre to request manual cancellation.
Submitting a cancellation request via support
- Visit the Yoga International help centre at yogainternational.zendesk.com.
- Look for a contact form or "Submit a request" option.
- Select the category related to account or membership issues.
- In the message field, clearly state: "I request cancellation of my Yoga International membership effective immediately" and provide your account email address.
- Include your full name, billing email, and current membership plan type.
- Submit the request and note the ticket number provided.
- Allow 5 to 7 business days for a response from the support team.
Following up on your support request
- Save the ticket reference number and confirmation email.
- Check your email regularly for a response from Yoga International support.
- If you do not receive a response within 7 business days, resubmit your request.
- If the company does not honour your cancellation or continue charging you after your request, escalate to the ACCC.
What to expect after cancellation
Cancellation finality varies depending on your billing cycle; understanding the timeline protects you from unexpected charges and confusion.
Immediate post-cancellation access
After you cancel, your membership typically remains active until the end of your current billing cycle. This means if you cancel mid-month on a monthly plan, you retain access to all content until the end of that month. If you cancel during an annual plan, you retain access until the annual renewal date. Yoga International will not charge you again after your current paid period ends, provided your cancellation was processed successfully. Log back into your account a few days after cancellation to verify that the "Cancel Membership" button no longer appears and that your renewal date is no longer listed.
Confirming no future charges
- Monitor your bank account or credit card statement for the next 30 to 45 days.
- Verify that no additional charges from Yoga International appear after your billing cycle end date.
- If a charge appears after your cancellation date, contact your bank immediately and reference your cancellation confirmation as evidence.
- Yafee recommends requesting a chargeback through your bank if the company charges you after a confirmed cancellation.
Refund eligibility and dispute resolution
Refunds for Yoga International memberships are limited, but you have rights under Australian Consumer Law if the service fails to meet acceptable standards.
When Yoga International refunds apply
Yoga International's standard policy states that payments are generally nonrefundable once the service has been delivered. However, the Australian Consumer Law overrides this clause if the service is defective, unfit for purpose, or not of acceptable quality. For example, if the platform crashes repeatedly, you cannot access your purchased sessions, or classes are unavailable without notice, you may be entitled to a refund or credit under the ACL. Furthermore, if you cancel within the 14-day statutory cooling-off period for distance contracts and the service has not yet been substantially performed, you have the right to a refund of the full amount paid.
How to request a refund
- Document the reason for your refund request in writing (e.g., service outages, technical failures, inaccessibility).
- Gather evidence: screenshots of errors, timestamps of outages, and records of when you could not access content.
- Contact Yoga International support via zendesk and request a refund, citing the specific issue and the applicable ACL protection.
- If the company refuses, escalate to the ACCC with your evidence and explain why you believe the service failed to meet acceptable quality standards.
- The ACCC can order the company to issue a refund if your complaint is upheld.
Common mistakes to avoid when cancelling
Cancellation is straightforward, but a few missteps can leave you vulnerable to unexpected charges; stay alert and follow these safeguards.
Mistake 1: assuming you have cancelled when you have not
Simply deleting the app or stopping watching videos does not cancel your membership. Yoga International will continue charging you on renewal day unless you explicitly cancel through your account settings or submit a formal cancellation request. Many consumers mistakenly believe they have cancelled when they have merely stopped using the service; this belief costs them money. Always confirm cancellation by viewing your account settings and checking that the renewal date is gone or the cancellation is reflected in your membership tab.
Mistake 2: cancelling too close to your renewal date
If you cancel on the same day your membership renews, the charge may already have been processed. Yafee recommends cancelling at least 5 to 7 days before your renewal date to ensure the system has time to process your request and stop the automatic charge. Check your renewal date immediately after signing up so you know the deadline. Set a phone reminder 10 days before renewal as an early warning.
Mistake 3: not retaining cancellation proof
Screenshot your cancellation confirmation (both on-screen and the email) and save it to a folder on your computer or cloud storage. If a dispute arises later and Yoga International claims you never cancelled, your screenshots will serve as crucial evidence. Without proof, your bank may not issue a chargeback, and you will have no leverage against the company.
Mistake 4: cancelling through the app instead of the website
Some mobile app store versions of Yoga International may route cancellations differently (through Apple App Store or Google Play Store rather than directly to Yoga International). If you subscribed through an app, cancellation may need to happen through that same app store account, not the website. Check your purchase receipt to see which method you used and cancel through the same channel.
Comparison: when to cancel versus when to keep Yoga International
Before you cancel, consider whether pausing or downgrading your plan might better suit your current situation than a full exit.
| Scenario | Better option | Why |
|---|---|---|
| You use it occasionally but like the content | Keep (pause renewal or downgrade to monthly) | Downgrading from annual to monthly lets you stay flexible; cancellation means restarting if you return later |
| You have not logged in for 3+ months | Cancel | You are paying for unused access; reinvest that money elsewhere or save it |
| You are unhappy with the library content | Cancel and compare alternatives | Free YouTube teachers or cheaper platforms may serve you better |
| Unexpected charge caught you off-guard | Cancel and request refund under ACL | If renewal terms were unclear, Yoga International may owe you a refund |
| You are on annual plan but only need 3 months | Cancel and resubscribe to monthly next time | Upfront cancellation is cleaner than mid-year disputes |
Staying organised: your cancellation checklist
Use this checklist to ensure you have covered all steps and protected your position.
- ☐ Note your renewal date (check your confirmation email or account settings).
- ☐ Log in to your Yoga International account and verify your current plan and billing method.
- ☐ Set a calendar reminder for 7 days before renewal as your final cancellation deadline.
- ☐ Follow the website cancellation steps (log in > My Account > Membership > Cancel Membership) or submit a support ticket if website cancellation is unavailable.
- ☐ Screenshot your on-screen confirmation and save it immediately.
- ☐ Check your email for a cancellation confirmation email within 24 hours and screenshot it as well.
- ☐ Store both screenshots in a dedicated folder on your computer or cloud storage.
- ☐ Wait until after your renewal date has passed, then check your bank statement to confirm no charge appeared.
- ☐ If an unauthorized charge appears, contact your bank within 24 hours and reference your cancellation proof.
- ☐ If Yoga International refuses to cancel or refund, file a complaint with the ACCC at accc.gov.au or call 1300 302 502.
Why yafee guides make cancellation simpler
Cancellation can be frustrating when companies deliberately obscure the process or make you feel unsure about your legal standing. Yafee exists to translate contract law into actionable steps so you feel confident and informed. Our team of contract law specialists has reviewed the cancellation procedures, consumer rights, and dispute resolution pathways for hundreds of subscription services, including Yoga International. We cite the legal framework (Australian Consumer Law and the ACCC's enforcement priorities) so you know your rights are backed by statute, not opinion. Yafee has helped thousands of Australian consumers cancel unwanted subscriptions, recover unauthorized charges, and take back control of their budgets. When you use Yafee guides, you are not guessing; you are acting on precise, legally grounded advice.
Summary and final steps
Cancelling Yoga International is straightforward once you know the exact steps. Log in to your account, navigate to My Account via your profile icon, select the Membership tab, and click Cancel Membership. Confirm your cancellation and retain proof. Monitor your bank account for the next 30 days to ensure no further charges appear. If Yoga International charges you after cancellation, contact your bank immediately and escalate to the ACCC if necessary. Your rights as an Australian consumer are protected by the Australian Consumer Law, which prohibits unfair contract terms and misleading auto-renewal practices. You have the right to cancel with reasonable ease and to dispute charges that breach the law. Yafee provides the legal precision and practical clarity you need to cancel confidently and protect your wallet.