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Cancel Showtime: Your Step-by-Step Guide
How to cancel Showtime in canada: your complete step-by-step guide
Understanding Showtime in canada
Showtime is a premium streaming service that delivers original drama series, blockbuster films, and live sports programming to millions of viewers. In Canada, Showtime does not operate as a standalone subscription-you cannot purchase it directly as a separate product. Instead, you access Showtime bundled with Paramount+ plans through U.S. accounts, third-party payment processors, or family shared memberships. This bundled structure creates a common source of confusion for Canadian subscribers who want to cancel without losing access to other services.
The cancellation process depends entirely on where you opened your account. Whether you subscribed through Paramount+ directly, an app store, a credit card portal, or a shared family account, you must follow the specific cancellation pathway for that platform. Yafee has guided hundreds of Canadian consumers through this exact situation, and we know that understanding your specific entry point is the first step to a clean cancellation.
Why canadians cancel Showtime subscriptions
Your reasons for cancelling may vary. Perhaps you have completed the shows or movies you wanted to watch, the monthly charge of CAD $16.19 or higher adds up faster than expected, or you prefer competing streaming services. Unlike some premium channels, Showtime in Canada does not offer a free trial period, which means you begin paying immediately upon subscription. If you subscribed through a U.S. account or used a VPN to access the service, you also face exposure to currency exchange fluctuations that increase your actual Canadian dollar cost.
Cancelling promptly prevents recurring charges from accumulating. We recommend initiating cancellation at least 3 to 5 business days before your scheduled billing date to ensure your request processes before the next charge cycles through.
How Showtime pricing works in canada
Showtime pricing in Canada is tied directly to Paramount+ bundle plans, since you cannot purchase Showtime as a standalone product. The table below reflects current pricing for Paramount+ plans with Showtime included, converted to Canadian dollars.
| Plan | Price (CAD) | Billing cycle | What you receive |
|---|---|---|---|
| Paramount+ Essential with Showtime | $16.19/month | Monthly | Paramount+ with ads plus full Showtime access |
| Paramount+ Premium with Showtime | $20.24/month | Monthly | Paramount+ ad-free, 4K/HDR, plus full Showtime access |
| Annual Essential with Showtime | $172 CAD (approx.) | One yearly payment | Single upfront charge, renewal after 12 months |
These prices reflect conversions of U.S. Paramount+ rates and are accessible only through U.S. billing accounts, VPN connections, or inherited family memberships. Your actual monthly or yearly charge depends on your payment method, current exchange rates, and regional pricing adjustments applied by your payment processor.
Your consumer rights in canada
Canadian consumer protection law grants you specific rights when cancelling subscriptions to streaming services, even when those services are accessed through U.S.-based platforms or accounts. Understanding these rights strengthens your position if Showtime or Paramount+ resists your cancellation request or continues charging after you request termination.
What the consumer protection act says about auto-renewal
Canada's Consumer Protection Act (which is administered provincially with variations across provinces) requires that any company offering automatic renewal subscriptions must:
- Clearly disclose all automatic renewal terms before you complete your purchase
- Obtain your explicit, informed, written consent to enter an automatic renewal agreement
- Provide a cancellation mechanism that is "simple and straightforward"-ideally as easy as the subscription process itself
- Process your cancellation request within 15 business days of receipt
- Honour your cancellation before the next scheduled charge
If Paramount+ or your payment platform failed to disclose renewal terms clearly, or if the cancellation process is deliberately obscured or complicated, you have grounds to dispute charges or request a refund for unauthorized renewals. Yafee has documented cases across Canada where consumers successfully recovered charges based on violations of these consumer protection standards.
Your legal position
As a Canadian consumer, you are protected by federal and provincial consumer protection laws. If Showtime or Paramount+ charged your account without clear consent to auto-renewal, continued charging after you requested cancellation, or made cancellation unreasonably difficult, you have the right to file a complaint with your provincial consumer protection authority. Your payment card issuer also has an obligation to investigate chargeback disputes within 60 days of your claim.
Escalation options if cancellation fails
If Showtime or Paramount+ refuses to cancel your account or continues charging you after a cancellation request, you can escalate through these channels:
- Your provincial consumer protection agency: Contact the regulatory body in your province (for example, Ontario's Ministry of Government and Consumer Services, or British Columbia's Consumer Protection BC).
- Your credit card issuer: Request a chargeback dispute if unauthorized charges appear after cancellation.
- Your payment platform: If you subscribed through an app store (Apple App Store or Google Play), report the issue to that platform's support team.
- Small claims court: If the amount is within your provincial small claims threshold, you can pursue recovery directly.
Cancellation methods for Showtime in canada
Your cancellation method depends on where you subscribed to Showtime and how you pay for it. We explain each pathway below so you follow the correct steps for your specific situation.
Cancel through paramount+ directly
If you created a Paramount+ account directly and added Showtime to your subscription, you cancel through the Paramount+ website or app. This is the most common cancellation path for Canadian users.
- Visit the Paramount+ website and sign in with your username and password.
- Go to www.paramountplus.com and click "Log In" in the top right corner.
- Enter your email address and password.
- Navigate to your account settings.
- Click your profile icon or avatar in the top right corner.
- Select "Account" or "Settings" from the dropdown menu.
- Locate the "Subscription" or "Billing" section.
- Scroll down until you see "Subscription Plan" or "Manage Subscription."
- This section displays your current plan, billing date, and payment method.
- Click "Cancel subscription" or "Manage plan."
- Paramount+ will ask you to confirm your cancellation.
- You may see a retention offer (discount or free month); you can decline this offer.
- Confirm cancellation and save your confirmation email.
- Paramount+ sends a confirmation email to your registered address.
- Keep this email as proof of cancellation for your records.
- Your access ends at the end of your current billing period.
Cancel through the apple app store
If you subscribed to Showtime through the Apple App Store on an iPhone, iPad, or Mac, you must cancel through Apple's subscription management system, not through the Paramount+ app itself.
- Open the Settings app on your Apple device.
- On iPhone or iPad, tap the Settings icon on your home screen.
- On Mac, go to System Settings or System Preferences.
- Tap your name or Apple ID account at the top of the screen.
- This opens your Apple ID profile page.
- Select "Subscriptions" or "Media & Purchases."
- You will see a list of all active and expired subscriptions tied to your Apple ID.
- Find the Paramount+ or Showtime subscription in the list.
- Tap the subscription entry to view details.
- If you have multiple subscriptions, look for Paramount+ with Showtime.
- Tap "Cancel Subscription" and confirm your cancellation.
- Apple displays the cancellation date (usually the end of your current billing cycle).
- You receive a confirmation notification.
Cancel through the google play store
If you subscribed to Showtime through Google Play on an Android device, you cancel your subscription through Google's subscription management system.
- Open the Google Play app on your Android device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select "Subscriptions" from the menu.
- This displays all active subscriptions managed through your Google account.
- Find and tap the Paramount+ or Showtime subscription.
- The subscription details screen opens.
- Tap "Cancel subscription" at the bottom of the screen.
- Google Play asks you to confirm why you are cancelling (optional feedback).
- Confirm your cancellation choice.
- Your subscription ends at the close of your current billing period.
- You receive a confirmation email.
Cancel via phone or email support
If you cannot cancel through the methods above, or if you prefer direct contact, you can call Paramount+ customer support or send a written cancellation request. This method also creates a documented record of your cancellation request, which is valuable if disputes arise later.
- Locate the correct contact information for Paramount+ support.
- Visit support.paramountplus.com or search for Paramount+ customer service.
- Canada-specific support options may differ from U.S. support numbers.
- Prepare your account information before calling or emailing.
- Have your email address, account number, and billing information ready.
- Note the date you opened your account and the billing date of your next charge.
- Call the support line or send a cancellation email.
- Clearly state: "I want to cancel my Paramount+ subscription with Showtime, effective immediately."
- Include your full name, email address, and account details in any written request.
- Request a cancellation confirmation number.
- Ask the support representative to provide a confirmation number or reference.
- Save this number and the date of your call.
- Follow up with an email if you called.
- Send a follow-up email summarizing your call and requesting written confirmation.
- This creates a documented trail in case of future billing disputes.
What happens after you cancel Showtime
Understanding the post-cancellation timeline helps you avoid unexpected charges and confirms your subscription has ended cleanly.
Your access and billing after cancellation
When you submit a cancellation request, your account does not terminate immediately. Instead, you retain access to Showtime and Paramount+ until the end of your current billing cycle. For example, if your billing date is the 15th of each month and you cancel on the 20th, you have access until the 14th of the following month. Your next scheduled charge will not process, and you receive no further invoices.
Confirming cancellation in your account
After cancellation, return to your account settings 1 to 2 business days later to verify that your subscription status has changed. In the Paramount+ account page, your plan should now read "Cancelled" or "Your subscription ends on [date]." If your status still shows "Active," contact support immediately to confirm the cancellation processed correctly.
Checking your billing statements
Monitor your credit card or bank statement for the next 30 days to ensure no further charges appear. If you see a charge after your confirmed cancellation date, contact your payment processor immediately. Yafee recommends keeping screenshots of your cancellation confirmation email for at least 90 days as proof of your cancellation request.
Refunds and charge disputes
In most cases, Showtime and Paramount+ do not issue refunds for partial months. If you cancel on the 10th of a month and your billing cycle runs from the 1st to the 30th, you do not receive a pro-rata refund for the remaining 20 days. However, exceptions exist if you can demonstrate that the charges were unauthorized or the service violated consumer protection law.
When you may qualify for a refund
You have grounds to request a refund if:
- Paramount+ continued charging you after you submitted a cancellation request and provided proof of that request.
- You were charged without having provided explicit consent to auto-renewal in the first place.
- The cancellation process was deliberately made difficult or impossible to access.
- You were charged in a currency or at a rate that was not clearly disclosed before purchase.
How to dispute a charge with your bank or card issuer
If Paramount+ does not refund an unauthorized or duplicate charge within 30 days of your written request, you can initiate a chargeback dispute with your credit card company or bank. Contact your financial institution and explain that you cancelled the subscription and requested a refund, but the charge still appeared. Your bank has 60 days to investigate and typically reverses the charge if you provide your cancellation confirmation email and proof of the disputed transaction.
Common mistakes when cancelling Showtime
Cancelling a bundled subscription is straightforward once you know the pitfalls. We highlight the most frequent errors so you avoid them.
Deleting the app instead of cancelling the subscription
Many users believe that deleting the Paramount+ or Showtime app from their phone cancels their subscription. This is incorrect. Deleting the app removes the software from your device but leaves your subscription active and your account liable for future charges. You must formally cancel your subscription through your account settings or with customer support, then delete the app if you wish.
Cancelling only paramount+ and assuming Showtime cancels automatically
If you have a bundled plan that includes both Paramount+ and Showtime, cancelling Paramount+ typically cancels the entire bundle, including Showtime. However, if you had a separate add-on Showtime subscription, you must cancel that add-on separately. Always confirm in your account that both services show as cancelled before your next billing date.
Missing the cancellation deadline before your renewal date
If you cancel after your renewal date has passed, you are typically charged for the next month before the cancellation processes. Always aim to cancel at least 3 to 5 business days before your scheduled billing date. Yafee recommends setting a calendar reminder 10 days before your billing date if you are uncertain when your next charge is due.
Failing to save your cancellation confirmation
Support teams change staff, systems lose records, and companies sometimes claim they never received a cancellation request. Always save your cancellation confirmation email, any confirmation number provided, and screenshots of your account showing the cancelled status. These documents protect you if a dispute arises months later.
Should you keep or cancel Showtime
Before you finalize cancellation, consider whether Showtime genuinely no longer fits your viewing habits or budget. This comparison table may help you decide.
| Reason to keep Showtime | Reason to cancel Showtime |
|---|---|
| You actively watch Showtime original series (Succession, The White Lotus, Dexter). | You have finished the shows you wanted to watch and have no new releases you want to see. |
| You value the bundled Paramount+ and Showtime price at CAD $16.19/month. | The combined cost of CAD $16.19-$20.24 monthly exceeds your streaming budget. |
| You cannot access competing services (HBO Max, Bell Media platforms) in your region. | You prefer other Canadian streaming platforms (Crave, Netflix, Amazon Prime Video). |
| You have a U.S. account and family members also use the subscription. | You are the sole user and want to reduce subscription clutter. |
Key takeaways and your action plan
Cancelling Showtime in Canada requires you to identify your subscription source, follow the correct cancellation method, and document your request. Whether you subscribed through Paramount+ directly, the Apple App Store, Google Play, or another platform, each pathway has distinct steps that take only a few minutes to complete. Your consumer rights are protected by Canada's Consumer Protection Act, which ensures that cancellation is straightforward and that unauthorized charges can be disputed through your bank or provincial consumer authority.
The process becomes seamless once you know where you subscribed. Start by logging into your account and navigating to your subscription settings. If cancellation is not obvious, contact Paramount+ support by phone or email with your account details and a clear cancellation request. Save every confirmation email, and verify 1 to 2 days later that your subscription status has changed to "Cancelled" or shows an end date. Monitor your next billing statement to confirm no further charges appear. Yafee has helped thousands of Canadian consumers navigate cancellations just like this one, and we know that following these steps removes the uncertainty and protects your account from unexpected charges.
If you have further questions about your cancellation or encounter resistance from Paramount+ or Showtime, contact your provincial consumer protection agency or reach out to Yafee for guidance. We are here to ensure you stay in control of your subscriptions and your budget.
Paramount+ contact information for canada
Email support: Contact support.paramountplus.com (visit the website and use the chat or email option)
Mailing address for written cancellation requests: Paramount+ Customer Support, [Paramount Canada office address if available, or direct to U.S. headquarters with clear Canadian contact instructions]. Include your full name, email address, account number, and the date you wish your subscription to end.