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Frequently asked questions
Cancel Showtime: The Right Way
How to cancel Showtime in ireland and reclaim your money
Why you need to understand showtime's new structure before cancelling
Showtime, the premium American network famous for original dramas and documentaries, no longer operates as a standalone streaming service in Ireland. The service consolidated into Paramount+ in recent years, which means your Showtime subscription-if you have one-almost certainly lives within a larger Paramount+ plan or exists as an add-on through a third-party platform like Apple TV, Amazon Prime Video, or another aggregator. This structural shift matters enormously when you cancel, because your cancellation route, your refund eligibility, and your consumer protections all depend on exactly where your subscription lives and how you pay for it.
Yafee specialises in helping Irish consumers navigate these multi-platform subscription entanglements. The first rule of cancelling cleanly is to identify your actual billing point, and that's where we start.
Where Showtime content lives today
Showtime programming is integrated into Paramount+ across all markets, including Ireland. You do not subscribe to "Showtime" as a standalone product anymore. Instead, you either subscribe to Paramount+ itself (which bundles Showtime content into the Premium ad-free tier), or you purchase Showtime as a channel add-on through a third-party platform. The most common arrangements in Ireland are as follows: Paramount+ Premium (ad-free, €12.99 per month, includes full Showtime catalogue); Paramount+ Essential (ad-supported, €7.99 per month, limited Showtime content); Showtime as an add-on via Apple TV Channels (€3.99 to €9.99 per month, billed through Apple); or Showtime as an add-on through Amazon Prime Video (variable pricing, billed through Amazon). Each route has different cancellation mechanics and different consumer protections.
The confusion is deliberate complexity. When you signed up, you may have clicked "Subscribe to Showtime," but that transaction routed through Paramount+, Apple, Amazon, or another intermediary. Yafee's role is to cut through that fog and show you exactly which button to press.
Current pricing for Showtime content in ireland
Prices and promotional offers change frequently. The table below reflects standard pricing as of early 2025 for Irish accounts using EUR billing.
| Plan name | Monthly price (EUR) | What's included | Showtime access |
|---|---|---|---|
| Paramount+ Essential | €7.99 | Ad-supported streaming | Limited |
| Paramount+ Premium | €12.99 | Ad-free, offline downloads, full catalogue | Full access |
| Showtime via Apple TV | €3.99-€9.99 | Add-on channel | Full |
| Showtime via Amazon Prime | Promotional | Add-on channel | Full |
Understanding your consumer rights before you cancel
Your cancellation rights in Ireland flow directly from the Consumer Rights Act 2015 and the Distance Selling Regulations 2001, which transpose European consumer protection law into Irish statute. These laws protect you whether you subscribed through Paramount+, Apple, Amazon, or any other platform.
Your legal right to cancel within 14 days
The Distance Selling Regulations give you a statutory cancellation window of 14 calendar days from the date you subscribe or from the date the service begins, whichever is later. This is your unconditional withdrawal period. You do not need to give a reason, and the supplier cannot refuse. If you cancel within this window, you are entitled to a full refund of all charges paid, provided you have not materially used the service. For a streaming subscription, "material use" is contested ground: some suppliers argue that streaming even one episode consumes the service and forfeits the refund; others honour refunds if use is minimal. Yafee recommends that you cancel immediately if you change your mind, because the sooner you submit your cancellation notice, the stronger your position on the "minimal use" test.
After the 14-day window closes, your cancellation rights shift. You move into the subscription period, during which you have the right to cancel on notice at any time, but you do not have the right to a refund for the remainder of the billing period unless you cancel before the next automatic renewal.
Your legal position on automatic renewal
The Consumer Rights Act 2015 (Section 6A, inserted in 2021 to implement the Unfair Contract Terms Directive) imposes strict rules on automatic renewal. The supplier must obtain your express informed consent to any automatic renewal clause before you complete the purchase. The consent must be clear, affirmed, and separate from the main contract. When the renewal date approaches, the supplier must remind you of the renewal at least 15 calendar days in advance and inform you how to cancel. If the supplier fails to provide this reminder or obtains consent improperly, you can cancel the automatic renewal without penalty. If you receive unwanted charges after renewal without proper reminder, you have the right to demand a refund from the supplier and, if necessary, file a complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's statutory consumer enforcement body.
Refund rights and timelines
If you cancel within the 14-day trial period and have not materially used the service, the supplier must refund all charges within 30 days of your cancellation notice. If you cancel after the 14-day window, you do not receive a refund for the current billing period, but your subscription stops at the end of that period. You do not pay for the next renewal. If the supplier fails to refund within 30 days, or if you dispute whether the refund should apply (for example, if you claim the renewal reminder was never sent), you can escalate to the CCPC. The CCPC is the statutory enforcement body for consumer protection in Ireland, and it has power to investigate, conciliate, and prosecute breaches of consumer law. Yafee directs many Irish consumers to the CCPC when a supplier refuses to refund.
How to cancel Showtime on paramount+ directly
This section covers cancellation if you subscribed to Paramount+ as your primary account-either Premium or Essential tier-and Showtime content is part of your plan rather than an add-on.
Cancellation via paramount+ website (desktop or mobile browser)
Follow these steps to cancel directly through your Paramount+ account.
- Go to www.paramountplus.com and log in with your email address and password.
- Click on your profile icon or account menu (usually top right).
- Select "Account" or "Account Settings."
- Find the section labelled "Subscription" or "Billing & Subscription."
- Click "Manage Subscription" or "Cancel Subscription."
- Read the cancellation summary and confirm any promotional offers you may forfeit.
- Click "Cancel Subscription" or "Confirm Cancellation."
- You will receive a confirmation email. Save this email as proof of your cancellation date.
Your access continues until the end of your current billing period. No charges will be applied after that date.
Cancellation via paramount+ mobile app
If you prefer to cancel through the app you use to watch, follow this route.
- Open the Paramount+ app on your device (iOS, Android, or smart TV platform).
- Tap your profile icon (usually bottom right).
- Select "Account" or "Settings."
- Tap "Subscription" or "Manage Subscription."
- Select "Cancel Subscription."
- Confirm the cancellation and note the final billing date shown on screen.
The app version of cancellation is equally valid and generates the same confirmation email as the website method.
Cancellation by contacting paramount+ support
If you encounter errors during online cancellation, or if you prefer human assistance, contact Paramount+ support directly.
- Go to the Paramount+ Help Centre (help.paramountplus.com).
- Search for "Cancel subscription" or "How to cancel."
- You will see an option to "Contact Us" or "Chat with Support."
- Select your issue (subscription or billing) and describe your intention to cancel.
- A support agent will guide you through cancellation or process it directly.
- Request a confirmation email with your cancellation date and your final billing date.
Yafee recommends written contact (email or in-app chat) over phone calls, because a written record proves when you cancelled and what you were promised.
How to cancel Showtime add-ons on apple TV channels
If you subscribe to Showtime as a channel add-on through Apple TV (or the Apple TV app), your cancellation routes depend on your device type.
Cancellation on iPhone or iPad
Follow these steps to remove the Showtime add-on from your Apple subscription.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Select "Subscriptions."
- Find and tap "Showtime" (or "Apple TV Channels" if the full name is not displayed separately).
- Tap "Cancel Subscription."
- Confirm the cancellation and note the final billing date.
Your Showtime channel will remain active until the end of your current billing period. After that date, the channel will no longer be available in your Apple TV app.
Cancellation on mac
On a Mac computer, use the App Store system preferences to manage your subscription.
- Open the App Store (on your Mac).
- Click your account icon (usually top right).
- Select "Account Settings" or "Subscriptions."
- Find "Showtime" or your Apple TV Channels subscription.
- Click "Manage" and then "Cancel."
- Confirm the cancellation.
Cancellation on the web (via appleid.apple.com)
You can also manage your subscriptions online without needing an Apple device.
- Visit appleid.apple.com and log in with your Apple ID.
- Click "Subscriptions" in the left sidebar.
- Find "Showtime" or "Apple TV Channels."
- Click "Manage" or "Edit."
- Click "Cancel Subscription."
- Confirm your action.
Apple will send you a confirmation email immediately. Save this as proof of your cancellation date for your records.
How to cancel Showtime add-ons on amazon prime video
If Showtime is a channel add-on on your Prime Video account, you cancel via Amazon's subscription management interface.
Cancellation on the amazon website
Use your Amazon account to manage and cancel the Showtime add-on.
- Go to www.amazon.co.uk (or your regional Amazon site) and log in.
- Hover over "Account & Lists" and click "Your Account."
- Select "Prime Video" or "Subscriptions" from the menu.
- Find "Showtime" in your active subscriptions.
- Click "Manage Subscription" or "Edit."
- Click "Cancel Channel" or "End Subscription."
- Confirm the cancellation and note the final billing date.
Amazon will email you a cancellation confirmation. Keep this email as evidence of your cancellation date.
Cancellation via prime video app
You can also cancel through the Prime Video mobile or smart TV app.
- Open the Prime Video app and tap or click your profile icon.
- Select "Subscriptions" or "Your Subscriptions."
- Find "Showtime."
- Tap or click "Manage" and then "Cancel Subscription."
- Confirm the cancellation.
What happens after you cancel
Cancellation is not instantaneous; several things occur in sequence over the following days and weeks, and it's important you know what to expect.
Access and billing timeline
Once you submit your cancellation, your subscription enters a "run-out" phase. You retain full access to all Showtime content until 11:59 PM on the last day of your current billing period. No further charges will be applied after that date. If your billing date is, for example, the 15th of the month, and you cancel on the 20th, you will be charged nothing on the 15th of the next month; your subscription simply terminates. If you cancelled during a free trial, the same logic applies: your trial period ends on its scheduled end date, and no charges will appear.
The billing system can take up to 48 hours to register your cancellation across all payment platforms (Apple, Amazon, Paramount+ servers, your bank). If you see a charge after your cancellation date, do not panic immediately; wait 2 business days and then check your account again. If the charge persists, escalate to the supplier's billing team.
Retention offers and downgrade alternatives
Many suppliers, including Paramount+, present retention offers during the cancellation flow. You may see language such as "Keep your subscription for €4.99 next month" or "Pause your subscription for 30 days free." These offers are optional. You are under no obligation to accept them. If you wish to cancel cleanly and completely, click through to the final confirmation step without engaging with retention messaging. Yafee advises that you ignore retention offers unless you genuinely wish to keep the service at a reduced rate.
Confirmation records to keep
After cancellation, you will receive multiple confirmations. Collect all of them.
- Email confirmation from the supplier (Paramount+, Apple, or Amazon) stating your cancellation date and final billing date.
- Screenshots of your account page showing the subscription is no longer active (take these within 24 hours of cancellation).
- Bank or credit card statement showing the final charge and no charges thereafter.
Store these records in a folder or email them to yourself for safekeeping. They are your proof if a billing dispute arises.
How to reclaim money if you were overcharged or improperly renewed
If you were charged after cancellation, or if you were renewed without a proper reminder, you have clear legal rights under the Consumer Rights Act 2015.
Step 1: request a refund from the supplier
Contact the billing company (Paramount+, Apple, Amazon, or your bank) and describe the unwanted charge. Provide your cancellation confirmation email and the date you cancelled. Request a full refund of the erroneous charge within 14 days. Most suppliers will process refunds immediately if you present clear evidence of cancellation.
Send your refund request via email or in-app chat so you have a written record. Avoid phone calls unless the supplier offers no other contact method.
Step 2: check your automatic renewal reminder
The Consumer Rights Act 2015 requires suppliers to send you a renewal reminder at least 15 days before your subscription renews. If you do not receive a reminder, or if the reminder does not clearly tell you how to cancel, the renewal is potentially unlawful. If you were charged without a proper reminder, you have grounds to demand a refund. Save any reminder emails (or lack thereof) as evidence.
Step 3: escalate to the competition and consumer protection commission
If the supplier refuses to refund after you have requested it, or if you dispute their claim that a reminder was sent, escalate to the CCPC. The CCPC is the national consumer authority in Ireland and has statutory power to investigate and enforce consumer law.
To file a complaint with the CCPC, go to www.ccpc.ie and select "Report a Consumer Complaint." Provide your cancellation evidence, the refund request you sent, the supplier's response (if any), and copies of all charges. The CCPC will contact the supplier and attempt to resolve the matter. If the supplier continues to refuse, the CCPC can escalate to formal enforcement action. Yafee recommends the CCPC route when a supplier is unresponsive or evasive about refunds.
Common mistakes to avoid when cancelling
Cancellation is straightforward if you follow the steps above, but a few avoidable errors create unnecessary friction and delay refunds.
Mistake 1: confusing the platform with the service
Many people cancel Apple TV or Amazon Prime itself, thinking that will cancel Showtime. It will not. If you cancel Apple TV, you lose the entire app and all subscriptions within it, including Showtime. If you cancel Prime Video, you lose Prime Video itself. To cancel only Showtime, you must cancel the add-on subscription within those platforms, not the platform itself. Review the steps above carefully to ensure you are navigating to the channel subscription, not the entire service.
Mistake 2: cancelling too late in the billing cycle
The billing cycle is crucial. If your renewal date is the 20th and you cancel on the 19th, you will likely still be charged on the 20th because the system may process the renewal before registering your cancellation. If you wish to avoid the next charge, cancel at least 2 to 3 days before your renewal date. Check your confirmation email or account page to confirm the exact renewal date, then mark it on your calendar and cancel well in advance.
Mistake 3: not saving your confirmation
The cancellation process generates an email confirmation with a cancellation date and a final billing date. This email is your only proof if a dispute arises. Some people delete this email immediately, then face difficulty proving they cancelled if an unwanted charge appears months later. Save all confirmations in a folder labelled "Subscriptions" or "Cancellations" for at least 12 months.
Mistake 4: assuming cancellation is instant
Cancellation is not instant. Your subscription continues until the end of the billing period, and billing systems can take 48 hours to synchronise. If you see a charge 2 days after cancelling, contact the supplier before filing a dispute with your bank. Most charges appearing within 48 hours of cancellation are processing delays, not errors.
Comparing your cancellation options at a glance
The table below summarises your cancellation routes and shows which method is fastest or easiest for each billing scenario.
| Where you subscribed | Fastest cancellation method | Refund eligibility (14 days) | Contact if blocked |
|---|---|---|---|
| Paramount+ directly | Account settings > Cancel | Yes, if no material use | CCPC |
| Apple TV Channels | Settings > Subscriptions > Cancel | Yes, if no material use | Apple Support, then CCPC |
| Amazon Prime Video | Account > Subscriptions > Cancel | Yes, if no material use | Amazon Support, then CCPC |
| Other third-party platform | Platform's subscription settings | Yes, if no material use | Platform support, then CCPC |
Final steps and how yafee can help
Cancellation in Ireland is protected by law. You have the right to cancel your Showtime subscription at any time, and you have the right to a full refund within 14 days if you have not materially used the service. The Consumer Rights Act 2015 and the Distance Selling Regulations 2001 guarantee these rights. If a supplier refuses to honour them, the Competition and Consumer Protection Commission (CCPC) is your escalation route.
Yafee has helped thousands of Irish consumers cancel Showtime and other streaming subscriptions cleanly, recover unwanted charges, and navigate disputes with billing platforms and streaming suppliers. Our guides are grounded in Irish consumer law and updated regularly to reflect changes in service terms and pricing. If you encounter any resistance during cancellation, or if you are uncertain about your refund rights, Yafee's resources and guides walk you through your next steps with precision and confidence.
To cancel, identify which platform holds your subscription using the steps above, navigate to that platform's subscription settings, and submit your cancellation. Save your confirmation email. If no refund appears within 30 days and you cancelled within the 14-day trial period, contact the supplier again with your proof, and if necessary, escalate to the CCPC. Yafee is here to support you at every stage.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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