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Cancel Showtime: Step-by-Step Guide
How to cancel Showtime and paramount+ with Showtime in the UAE without losing money
What you need to know about Showtime and paramount+ in the UAE
Showtime merged into Paramount+ in 2026, meaning you no longer subscribe to Showtime as a standalone service. If you pay for Paramount+ with Showtime, you own both services under a single bundled subscription. This guide walks you through your cancellation options, your legal rights under UAE consumer law, and how to avoid common pitfalls that leave subscribers overcharged.
Showtime and paramount+ pricing in the UAE
Showtime does not offer an official product priced in UAE dirhams (AED د.إ). If you subscribe to Paramount+ with Showtime from the UAE, you typically pay in US dollars (USD), which means currency conversion fees and potential markup on top of the base price. Yafee recommends reviewing your last billing statement to identify your exact monthly or annual charge and confirm whether you are being overcharged.
| Subscription option | Typical pricing and notes |
|---|---|
| Paramount+ with Showtime (monthly) | USD 11.99 per month (approximately AED 44 per month). This is the bundled service. |
| Paramount+ with Showtime (annual) | USD 119.99 per year (approximately AED 440 per year). Annual plans offer better value. |
| Paramount+ without Showtime | Approximately USD 5.99 per month. Consider downgrading instead of cancelling if you want to keep access to Paramount+ content. |
| Third-party billing (Apple, Google Play) | Same subscription fee plus platform surcharges. May result in higher total cost due to currency conversion and intermediary fees. |
Your consumer rights and legal protections under UAE law
The UAE Consumer Protection Law (Federal Law No. 24 of 2006) grants you specific rights when cancelling digital subscriptions. You have the right to cancel at any time, and you are entitled to dispute unauthorised charges or misrepresented terms. Yafee advises documenting all communications and billing records before you initiate cancellation.
What UAE law says about cancellation and refunds
Under UAE consumer protection rules, you have an unconditional right to cancel a subscription service. Refunds for unused portions are not automatically guaranteed unless the service provider failed to deliver what was promised or charged you without authorization. If the company misrepresented the subscription terms, deducted charges without consent, or failed to provide the service, you have grounds to dispute the charge with your bank. Yafee recommends contacting the UAE Ministry of Economy and Planning (MOEP) if the company refuses to honour your cancellation request or continues billing after you cancel.
Your legal position: You have the absolute right to cancel your Paramount+ with Showtime subscription at any time. If you are charged after your cancellation effective date, you can request a refund as a billing error under UAE consumer protection law. If the company refuses to refund disputed charges, escalate to the Ministry of Economy and Planning or file a formal complaint with your bank.
Escalation pathway if the company refuses to comply
If Showtime or Paramount+ does not cancel your subscription or continues to charge you after cancellation, take these steps in order.
- Document all communication attempts: emails, support tickets, phone calls with dates and times, and screenshots of charges.
- Send a formal cancellation request via email to Paramount+ customer support with a copy to yourself. Request written confirmation of the cancellation date.
- If the company does not respond within 7 business days or refuses to cancel, file a formal complaint with the Ministry of Economy and Planning. You can lodge a complaint online through their official consumer dispute resolution portal.
- Notify your bank or credit card issuer of the disputed charges. Provide copies of your cancellation request and proof that the company continued to bill you after your requested cancellation date.
- Your bank can issue a chargeback if the charges are fraudulent or unauthorized.
How to cancel paramount+ with Showtime via your online account
The fastest and most reliable method to cancel is through your Paramount+ account dashboard. You receive instant confirmation and can verify your cancellation status immediately. This is the preferred method recommended by Yafee for all UAE subscribers.
Step 1: log in to your paramount+ account
Open a web browser and navigate to www.paramountplus.com. Enter the email address and password associated with your subscription. If you use a third-party login (Apple, Google, or Facebook), click the relevant button instead.
Step 2: navigate to your account settings and subscription
Once logged in, locate the account menu (usually in the top-right corner or under a "Profile" icon). Select "Account Settings" or "Subscription." You should see your current plan, billing date, and payment method.
Step 3: select the cancel subscription option
Click the "Cancel Subscription" or "Manage Subscription" button. Paramount+ will ask you to confirm cancellation and may offer retention discounts or alternate plans. Do not accept these offers unless you want to continue the subscription. Select "Cancel Subscription" again to confirm.
Step 4: note your cancellation effective date
Paramount+ will display your cancellation effective date on screen and send a confirmation email to your registered address. Your subscription will remain active until the end of your current billing cycle. Write down the cancellation effective date and keep the email confirmation for your records. You will lose access to Showtime and Paramount+ content on this date.
Alternative cancellation methods if online cancellation fails
If you cannot access your online account or the cancellation button does not work, you have three alternative routes. Yafee recommends attempting online cancellation first, then using these backup methods only if necessary.
Cancel by phone with paramount+ customer service
Call Paramount+ customer support during business hours. The company provides phone numbers on its website and in your billing email. Have your account email address, subscription plan details, and billing date ready. Clearly state your intention to cancel and request written confirmation via email immediately after the call. Ask the representative for their name and reference number. Email yourself a summary of the call within one hour, including the date, time, representative name, and reference number.
Cancel by email or contact form
Visit the Paramount+ support website and locate the "Contact Us" page. Select email support or submit a cancellation request through the online contact form. Write a clear, professional message stating "I request cancellation of my Paramount+ with Showtime subscription effective immediately" and include your full account email address. Send the request and keep a copy for your records. Paramount+ typically responds within 3 to 5 business days.
Cancel by registered postal mail
If all other methods fail or you prefer a documented paper trail, send a registered letter to Paramount+ (Paramount Global, 1633 Broadway, New York, NY 10019, USA). Include your full name, account email address, subscription plan, and a clear statement requesting cancellation. Send the letter via a postal service that provides tracking and delivery confirmation. This method creates an official record and is useful if you later need to dispute charges with your bank or escalate to the Ministry of Economy and Planning.
What happens after you cancel your subscription
Cancellation is not immediate in most cases; your subscription remains active until the end of your current billing cycle. Understanding the timeline protects you from unexpected charges and helps you plan alternative entertainment options.
Timeline after cancellation
Your Showtime and Paramount+ access will remain active until your next billing date. For example, if you cancel on January 15 and your billing date is February 1, you retain full access until February 1. After that date, you will no longer be able to stream content or log into your account. Paramount+ will not charge you after this date if the cancellation was processed correctly.
Verify that cancellation was processed
One week before your cancellation effective date, log back into your Paramount+ account to confirm the cancellation status. If the cancel option no longer appears or your plan shows "Cancelled," the request was successful. If your plan still shows as active, contact customer support immediately to escalate the cancellation request.
Monitor your bank account for unauthorized charges
Check your bank or credit card statement carefully on and after your cancellation effective date. If Paramount+ charges you after the cancellation effective date, contact your bank immediately to dispute the charge. Yafee recommends setting a phone reminder for 5 business days after your cancellation date to review your statement.
Refund eligibility and billing disputes
Refunds for unused portions of your subscription are not automatic, but you have options if you believe you were overcharged or billed unfairly.
When you can request a refund
You are entitled to request a refund if any of the following apply:
- You were charged after your cancellation effective date.
- You were charged without authorization (e.g., your payment method was used without consent).
- The service failed to deliver (e.g., Showtime was unavailable in the UAE or content was not as advertised).
- You were charged in a currency or amount that differs from what was promised on signup.
- You cancelled within a trial period or promotional offer period and were still charged.
How to dispute a charge with your bank
Contact your bank's customer service department and request a charge dispute (also called a chargeback). Provide the bank with copies of your cancellation request, the cancellation confirmation email, your billing statement showing the disputed charge, and proof of the cancellation effective date. Your bank will investigate the charge and issue a refund if it finds the charge to be unauthorized or fraudulent. This process typically takes 10 to 30 business days.
Common mistakes to avoid when cancelling Showtime and paramount+
Cancelling a subscription should be straightforward, but several avoidable errors leave subscribers vulnerable to continued charges or lost refunds. Yafee has identified the most frequent mistakes; avoid them and protect your money.
Mistake 1: confusing cancellation with account deletion
Cancelling your subscription does not delete your account. Your email, password, viewing history, and saved preferences remain on file. If you want to fully remove your account data, you must request account deletion separately after cancellation. This is a separate process and is not necessary unless you have privacy concerns.
Mistake 2: cancelling through a third-party platform instead of the main website
If you subscribed via Apple App Store, Google Play, or Amazon Prime Video Channels, you must cancel through that same platform, not through Paramount+ directly. Cancelling only on the Paramount+ website will not stop the third-party platform from charging you. Yafee recommends checking your subscription source first: look at your billing statement or credit card to see who charged you (Apple, Google, Amazon, or Paramount+). Then cancel through that exact platform.
Mistake 3: failing to verify cancellation status before the effective date
Many subscribers assume cancellation is complete after they click "cancel" but never check the confirmation email or account status. Then they are surprised by a final charge. Always verify cancellation in writing within 24 hours and confirm the exact effective date.
Mistake 4: ignoring currency conversion fees and regional pricing
Your bank may charge an additional currency conversion fee when Paramount+ bills you in USD. If you dispute a charge, include this fee in your refund request. Yafee advises asking your bank to waive foreign transaction fees if the merchant (Paramount+) is at fault for continuing to bill you after cancellation.
Mistake 5: not documenting communication before escalating to the authorities
If you need to file a formal complaint with the Ministry of Economy and Planning, you must provide evidence of your cancellation request and proof that the company ignored it. Keep all emails, screenshots, call logs, and confirmation numbers. Without documentation, the authority cannot investigate effectively.
Comparison: cancel, downgrade, or pause your subscription
Cancellation is one option, but you may also downgrade or, in some cases, pause your subscription. Compare your options below to make the best choice for your budget and viewing habits.
| Action | Cost | Access | Best for |
|---|---|---|---|
| Cancel entirely | Zero monthly cost | None after effective date | You do not want streaming content or need a long break |
| Downgrade to Paramount+ only | Approximately USD 5.99/month | Paramount+ films and series, no Showtime originals | You want to keep Paramount+ but do not need Showtime |
| Pause (if available) | Zero during pause period | None during pause | You want to return in 1 to 3 months without re-subscribing |
| Accept a retention discount | Reduced monthly rate (varies) | Full access at lower price | You like the service but want to pay less |
Summary: your action plan to cancel Showtime and paramount+ with Showtime
Cancelling your Paramount+ with Showtime subscription in the UAE takes 5 minutes online and protects your money by preventing unwanted future charges. Yafee has helped thousands of consumers cancel streaming subscriptions without losing access before the effective date or facing surprise final bills. Follow this straightforward action plan.
- Log into your Paramount+ account now and navigate to account settings to confirm your current plan and billing date.
- Click "Cancel Subscription" and note the cancellation effective date displayed on screen.
- Save the confirmation email from Paramount+. If you do not receive one within 24 hours, contact customer support to verify the cancellation.
- Set a phone reminder for 5 business days after the cancellation effective date to review your bank statement and confirm no charges appear.
- If unauthorized charges appear, contact your bank immediately to dispute the charge and file a complaint with the Ministry of Economy and Planning if necessary.
Contact information for paramount+ and escalation authorities
Paramount+ customer support: Visit www.paramountplus.com/help or use the online contact form for email support. Phone support is available during business hours (check your account for regional numbers).
Ministry of Economy and Planning (UAE): File a consumer complaint at www.moep.gov.ae or contact the Consumer Protection Section. Provide your cancellation request, confirmation of the cancellation effective date, and evidence of any unauthorized charges after that date.
Your bank or credit card issuer: Contact the customer service number on the back of your card to dispute any charge that appears after your cancellation effective date. Provide a copy of your cancellation request and confirmation email as supporting documentation.
Yafee is committed to helping UAE consumers take control of their subscriptions and protect their finances. Whether you are cancelling due to cost, lack of use, or service issues, these steps ensure you cancel correctly, verify the process, and escalate if the company fails to honour your request. Your consumer rights under UAE law are clear: you have the absolute right to cancel, and Showtime or Paramount+ must stop billing you on your effective date. Start your cancellation today.
Important warning
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- Yafee cannot guarantee the accuracy of content modified by the user.
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