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Frequently asked questions
Cancel Showtime: The Right Way
How to cancel Showtime and stop paying for premium streaming you don't watch
Why you might want to cancel Showtime
Showtime is a premium entertainment brand owned by Paramount Global, historically known for original series, documentaries, and feature films. However, the streaming landscape has shifted significantly. Showtime's content library now lives inside Paramount+, the broader streaming platform. This means you no longer subscribe to Showtime as a standalone service in most cases-instead, you pay for a Paramount+ premium tier that includes Showtime content as a branded library.
For U.S. consumers, this consolidation matters because it affects where charges appear on your billing statement, which cancellation method you use, and whether you're canceling a direct subscription or a bundled add-on through a third-party platform. Understanding your subscription structure before you cancel ensures you take the correct steps and avoid unnecessary service interruptions.
How Showtime content is structured today
Showtime content is primarily available through two Paramount+ subscription tiers. The essential tier (ad-supported) includes selective Showtime titles, while the premium tier (ad-free) gives you the full Showtime catalog. Some consumers also access Showtime through third-party bundles-like through Apple TV Channels, Amazon Prime Video Channels, or Roku-where Showtime functions as an add-on rather than the main subscription.
This means your cancellation path depends on where you subscribed. You cancel differently if you signed up directly through Paramount+ than if you added Showtime through Amazon Prime Video. Yafee recommends identifying your subscription source before proceeding with cancellation steps.
Subscription plans and pricing breakdown
| Plan | U.S. monthly price | What you get |
|---|---|---|
| Paramount+ essential (ad-supported) | $5.99-$7.99 | Basic access; some Showtime titles included |
| Paramount+ premium (ad-free with Showtime) | $11.99-$12.99 | Full Showtime library, ad-free viewing |
| Showtime add-on via Apple TV Channels | $10.99-$12.99 | Showtime only; billed through Apple ID |
| Showtime add-on via Prime Video Channels | $10.99-$12.99 | Showtime only; billed through Amazon account |
| Paramount+ annual plan (premium) | $119.99 per year | Full access; discounted per-month cost if paid upfront |
Pricing adjusts periodically and can vary based on promotions, your location, and partner agreements. Always confirm the exact charge on your most recent billing statement before you initiate cancellation.
Your consumer rights and what they mean for you
When you cancel Showtime or Paramount+ in the United States, your cancellation rights derive from federal consumer protection laws. The Federal Trade Commission Act (16 U.S.C. § 45) prohibits unfair or deceptive trade practices, including automatic renewal clauses that are not transparent or easy to cancel. The Restore Online Shoppers Confidence Act (ROSCA) further mandates that companies allow you to cancel recurring charges with the same ease by which you enrolled.
Your legal position under federal law
You have the right to: Cancel your subscription at any time without penalty, provided the company gave you clear and conspicuous disclosures about the auto-renewal terms before you enrolled. You have the right to obtain a simple cancellation mechanism that matches the ease of enrollment. You do not owe a reason for cancellation, and the company cannot require you to call a phone number, speak with a representative, or jump through hoops to cancel.
What this means in practice: If you subscribed online or through an app, you must be able to cancel online or through the same app. If Paramount+ or its third-party channels make cancellation deliberately difficult-requiring a phone call when online signup was offered, for example-that violates federal law. The Federal Trade Commission (FTC), the primary U.S. consumer protection authority, enforces these rules and can pursue enforcement action if consumers report widespread violations.
Escalation route if the company refuses to cancel
If Paramount Global, Apple, Amazon, or Roku-whichever company processes your subscription-refuses to cancel or claims you owe fees after you submitted a valid cancellation request, you can file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or by calling 1-877-438-4338. Document everything: your cancellation request, the date you submitted it, confirmation numbers, and any charges that appeared after cancellation. The FTC investigates patterns of abuse and can impose civil penalties on companies that violate ROSCA or the FTC Act.
How to cancel Showtime by subscription method
Your cancellation steps depend on where and how you subscribed, not on what device you use to watch. Identify your subscription source and follow the corresponding method below. Yafee has helped thousands of consumers navigate these exact cancellation paths with precision and confidence.
Cancel if you subscribed directly through paramount+
If you signed up directly through the Paramount+ website or app and your subscription appears as "Paramount+" on your billing statement, follow these steps.
- Visit paramount.com or open the Paramount+ app on your phone, tablet, or streaming device.
- Sign in with your email address and password.
- Navigate to your account settings.
- On the website: Click the profile icon in the top right, then select "Account" or "Subscription & Billing."
- On the app: Tap the profile icon, then select "Account" or "Settings," then "Subscription."
- Select "Manage Subscription" or "Subscription & Billing."
- Choose "Cancel Subscription" or "End Membership."
- Review the cancellation summary. The company may offer a retention discount; decline it if you are certain you want to cancel.
- Confirm your cancellation. You will receive a confirmation email immediately. Save this email as proof of your cancellation request.
- Verify that charges stop. Check your billing statement 2-3 days after your billing cycle ends to confirm no additional charge appears.
Your access to Paramount+ and Showtime content continues until the end of your current billing period. You do not lose access immediately upon cancellation.
Cancel if you subscribed through apple TV channels
If you added Showtime as a channel within Apple TV and your charges appear under "Apple Media Services" on your billing statement, follow these steps.
- Open the Apple TV app on your iPhone, iPad, Mac, or Apple TV device.
- Tap the profile icon in the bottom right corner.
- Select "Account" or "Manage Subscription."
- Find "Showtime" in your list of subscriptions.
- Tap "Cancel Subscription" next to Showtime.
- Confirm the cancellation when prompted. You will receive a confirmation email from Apple immediately.
- Verify the cancellation on your next billing cycle by checking your Apple ID billing history at appleid.apple.com.
If you cannot locate the Showtime subscription in the Apple TV app, visit appleid.apple.com, sign in, select "Subscriptions," find Showtime, and tap "Cancel Subscription" directly from the website.
Cancel if you subscribed through amazon prime video channels
If you added Showtime as a channel within Amazon Prime Video and your charges appear on your Amazon account, follow these steps.
- Visit amazon.com and sign in with your Amazon account.
- Hover over "Account & Lists" in the top right and click "Your Account."
- Select "Prime Video" or "Memberships and Subscriptions" from the menu.
- Find "Manage Prime Video Channels" or scroll to the Channels section.
- Locate Showtime in your active channels and click "Cancel Subscription."
- Confirm the cancellation. You will receive a confirmation email from Amazon immediately.
- Verify the cancellation on your next billing date by checking your Amazon account.
Alternatively, open the Prime Video app on your device, navigate to "Your Stuff," select "Subscriptions," find Showtime, and tap "Manage" then "Cancel Channel."
Cancel if you subscribed through roku
If you added Showtime through the Roku Channel app and your charges appear as "Roku Channel" on your billing statement, follow these steps.
- Open the Roku Channel app on your Roku device or visit therokuchannel.com on a web browser.
- Sign in with your Roku account.
- Navigate to "Account Settings" or "Manage Subscriptions."
- Locate Showtime in your list of active add-on channels.
- Select "Cancel Subscription" or "Remove Channel" next to Showtime.
- Confirm the cancellation when prompted.
- Check your Roku account email for a confirmation notice.
If you subscribed through the Roku Channel website, sign in at therokuchannel.com, navigate to account settings, find Showtime, and select "Cancel."
What happens after you cancel Showtime
Understanding the post-cancellation timeline prevents confusion about billing and access. Your experience depends on your subscription type and the exact cancellation date relative to your billing cycle.
Timeline of access and billing after cancellation
Immediately after cancellation: You receive a confirmation email from the platform (Paramount+, Apple, Amazon, or Roku). Your subscription status changes to "Canceled" in your account settings, but your access to Showtime and Paramount+ content continues.
Until the end of your billing period: You retain full access to all Showtime content and other features included in your plan. If your next billing date is 15 days away, you watch normally for all 15 days, then access stops automatically.
After the final billing date: Access terminates at midnight on the last day of your billing period. Attempting to launch the app or website shows a message asking you to resubscribe. No further charges appear on your billing statement.
If you were charged after cancellation: Contact the platform immediately. Save screenshots of your cancellation confirmation email and the unauthorized charge on your billing statement. If the platform does not reverse the charge within 3-5 business days, file a dispute with your credit card company or contact your bank. The company must prove it sent you a clear cancellation confirmation; if it did not, federal law presumes the charge was unauthorized.
Reactivating your subscription later
If you cancel and later decide to resubscribe, you can reactivate at any time by signing back into your account or enrolling again through the same platform. Your viewing history and saved preferences may or may not transfer, depending on how long it has been since cancellation. Yafee recommends contacting customer support if you want to reactivate and preserve your watchlist.
Refund eligibility and billing adjustycles
Whether you receive a refund after cancellation depends on the timing of your cancellation relative to your billing cycle and the platform's refund policy.
When you are not entitled to a refund
If you cancel during an active billing period, you do not receive a prorated refund for unused days. Paramount+, Apple TV Channels, Amazon Prime Video Channels, and Roku Channel all use monthly billing, meaning you pay for the entire month upfront on your billing date. Canceling mid-month does not entitle you to a refund for the remaining days-you retain access until the month ends and then lose access. This is the standard practice across streaming platforms and is disclosed in their terms of service.
Federal consumer law does not require prorated refunds for digital services after the purchase is complete. The FTC has confirmed that companies can charge recurring fees without offering refunds for unused portions of a billing period, provided the initial terms were clearly disclosed before enrollment.
When you may be entitled to a refund
You may qualify for a refund in these specific circumstances:
- Unauthorized charges: If a charge appeared on your billing statement without your consent or after you submitted a valid cancellation request, you have the right to dispute it with your credit card company or bank.
- Billing errors: If you were double-charged in a single month (charged twice on the same billing date, for example), contact the platform immediately and request a refund for the duplicate charge.
- Service unavailability: If the service was unavailable for an extended period (more than 24-48 hours) and the platform acknowledges the outage was not your fault, you may request a prorated credit toward your next billing period.
- Promotional period violation: If you enrolled in a discounted promotional offer (such as 3 months for $1) and the platform charged full price before the promotional period ended, you are entitled to a refund of the overcharge.
To request a refund, contact the platform's customer support team immediately with proof of the error (screenshots of your billing statement, confirmation emails, or account screenshots). Provide a clear explanation of why you believe you are entitled to a refund. Most platforms respond within 5-10 business days and process refunds within 7-14 days after approval.
Common mistakes to avoid when canceling
The cancellation process is straightforward, but a few missteps can cause frustration. Rest assured that most mistakes are reversible with a follow-up email or phone call to customer support.
Mistake 1: canceling the wrong subscription
If you subscribe to both Paramount+ premium (which includes Showtime) and a separate Apple TV Showtime channel, canceling one does not cancel the other. Confirm which charges appear on which billing statement before you cancel. Check your credit card, Apple ID, Amazon account, or Roku account for separate line items. Yafee recommends taking a screenshot of your billing statement and your account settings before cancellation so you have proof of what you canceled.
Mistake 2: assuming immediate access loss
Many subscribers believe they lose access immediately upon clicking "Cancel Subscription." This is not true. You retain access until the end of your billing period. If you panic and resubscribe immediately, you will be charged for a new subscription when your old one still has active days remaining. Wait until your access actually terminates (at the end of your billing cycle) before resubscribing if you change your mind.
Mistake 3: not saving the cancellation confirmation email
Save or screenshot your cancellation confirmation email and your account settings page showing "Canceled" status. If a charge appears after cancellation, you will need this proof to dispute it with your credit card company or to file a complaint with the FTC. Companies sometimes claim they never received cancellation requests; your confirmation email is your proof.
Mistake 4: canceling through a third-party app or website
Do not attempt to cancel through a third-party billing management app, a password manager with account management features, or a discount coupon site. Cancel directly through the official platform: Paramount+, Apple, Amazon, or Roku. Third-party tools sometimes fail to sync with the official system, leaving your subscription active while you believe it is canceled.
Mistake 5: ignoring a retention offer
When you initiate cancellation, the platform may offer you a discounted rate or promotional offer to stay. If you genuinely want to cancel, decline the offer and proceed. Accepting a retention offer resets your subscription and your billing date, which may lock you into a longer commitment than you intend. Only accept a retention offer if you truly want to continue the service.
Comparison: cancel vs. keep your Showtime subscription
Deciding whether to cancel requires weighing the cost against the value you derive from Showtime content. The table below helps you assess the financial and practical impact.
| Factor | Keep your subscription | Cancel your subscription |
|---|---|---|
| Monthly cost | $11.99-$12.99 (or $10.99-$12.99 if bundled) | $0; no charges |
| Annual cost | $144-$156 (or $131.88-$155.88 if bundled) | $0; no charges |
| Access to Showtime content | Full library; ad-free if premium tier | No access after billing cycle ends |
| Reactivation | Already active; continue watching | Must resubscribe at current promotional or standard rate |
| Viewing history | Preserved; recommendations update | May be lost if account deleted after 12 months of inactivity |
| Best choice if... | You watch Showtime content at least twice per month | You watch fewer than once per month or prefer other platforms |
Cancellation address and contact information
For direct contact if the online cancellation process fails or you prefer written confirmation of cancellation, use the following contact methods:
Paramount+ (Direct subscription)
Online support: Visit support.paramountplus.com and submit a support ticket. Mailing address: Paramount+ Customer Service, 1633 Broadway, New York, NY 10019, USA. Response time: 5-10 business days for mailed requests.
Apple TV channels
Online support: Visit support.apple.com or contact Apple Support via the Apple TV app. Phone: 1-800-MY-APPLE (1-800-692-7753). Response time: Immediate for phone support; 24-48 hours for email.
Amazon prime video channels
Online support: Visit amazon.com/help and select "Prime Video Channels." Phone: 1-888-280-4331. Response time: Immediate for phone support; 24-48 hours for online support tickets.
Roku channel
Online support: Visit therokuchannel.com/help or therokuchannel.com/support. Response time: 5-10 business days.
Federal trade commission (if escalation is needed)
Online complaint: Visit reportfraud.ftc.gov or call 1-877-438-4338. Mailing address: Federal Trade Commission, Consumer Sentinel Network, 600 Pennsylvania Avenue, N.W., Washington, DC 20580, USA.
Yafee specializes in helping consumers understand their cancellation rights and navigate the exact steps required across all major platforms. Whether you are canceling Showtime, Paramount+, or a bundled channel subscription, the principles of federal consumer protection remain constant: you have the right to cancel with ease, without penalty, and with proof of your cancellation. Document your steps, save confirmation emails, and escalate to the FTC if a company refuses to honor your cancellation request. Your financial and legal position is protected by law.