How to cancel DoFasting in australia and reclaim your money fast

Why you might want to cancel DoFasting

DoFasting is a subscription-based intermittent fasting app that delivers fasting timers, meal planning, workout routines and educational content to support your health journey. The service charges you on a recurring billing cycle-typically monthly, quarterly, semi-annual or annual-with prices that shift based on promotional offers and your location in Australia.

The app holds a solid 4.5 out of 5-star rating for its user interface and tracking capabilities. Yet many Australian users report frustration with unexpected subscription renewals, unclear cancellation pathways and prolonged refund delays. If you no longer use the app, have achieved your goals or simply want to stop the recurring charges, Yafee is here to guide you through the exact steps to cancel without losing money or time.

Signs you should cancel DoFasting

You might be ready to cancel if you've stopped logging into the app regularly, if you've reached your fitness goals or if you want to try a different service. The most urgent reason to cancel is when you notice charges to your payment method but no longer derive value from the subscription. Once you know which platform you subscribed through, cancellation becomes straightforward and predictable.

What DoFasting costs australian subscribers

Knowing your current payment helps you identify whether staying or leaving makes financial sense. Below are the typical Australian dollar amounts DoFasting charges across common subscription tiers.

These figures reflect current regional pricing and are representative only. DoFasting runs frequent promotional discounts, meaning you may have paid a lower introductory rate that resets to full standard price at your next renewal. Always check your last email receipt or payment statement to confirm your exact plan and renewal date.

Understanding DoFasting's auto-renewal terms

DoFasting renews your subscription automatically at the start of each billing cycle unless you cancel before the renewal date arrives.

The renewal date is tied to your original purchase date, not the calendar month. If you purchased a 3-month plan on the 15th of any month, your next charge will occur exactly three months later on the 15th. This timing is critical: you must cancel before that date to stop the charge. Promotional pricing resets at renewal, so if you paid a discounted introductory rate, you will be charged the standard price unless you cancel or locate another promotion before renewal.

Deleting the app from your phone or device does not cancel your subscription. Your account remains active in the system, and billing continues. The only way to stop charges is to cancel through the same platform where you originally subscribed.

Cancellation methods depend on where you subscribed

The platform through which you purchased DoFasting determines the exact cancellation process and refund authority.

Australian users subscribe through one of three routes: the DoFasting website directly, the Apple App Store, or Google Play Store. Your cancellation must match your purchase method, or your subscription will continue to charge. If you subscribed via the website, you cancel via the website. If you subscribed via Apple, you cancel through Apple. This distinction is essential to understanding your next steps.

Cancel a DoFasting website subscription

If you purchased directly from dofasting.com, follow these steps to stop your subscription through your account dashboard.

1. Open your web browser and navigate to dofasting.com/clients/login
   • Ensure you type the full URL correctly to avoid phishing pages or fake login portals
2. Enter your registered email address and password to log into your account
   • If you have forgotten your password, select "Forgot password?" and reset it via email before proceeding
3. Once logged in, locate your subscription or billing settings (typically labelled "Account", "Subscription" or "Billing")
   • This section displays your current plan, next renewal date and payment method
4. Select the option to cancel or manage your subscription
   • DoFasting may ask you why you are cancelling; this is optional feedback and does not delay your cancellation
5. Confirm your cancellation request
   • You will receive a confirmation email from DoFasting within minutes; save this email as proof of cancellation
6. Verify your cancellation by checking your account the following day
   • Your subscription status should display as "Cancelled" or "Inactive"

If you cannot locate the cancellation button or encounter an error, contact DoFasting's support team via [email protected] with your account email address and request manual cancellation. Include your subscription plan and renewal date in your message.

Cancel a DoFasting subscription via apple app store

If you subscribed through the Apple App Store on an iPhone, iPad or Mac, you must cancel through your Apple account settings, not through the DoFasting app itself.

1. Open the Apple App Store app on your iPhone, iPad or Mac
   • On iPhone or iPad, tap the profile icon in the top-right corner; on Mac, open the App Store from your Dock or Applications folder
2. Tap or click "Account" (iPhone/iPad) or your name at the top (Mac)
   • You may need to sign in with your Apple ID if you are not already authenticated
3. Select "Subscriptions" from the menu
   • This displays all active and recently cancelled subscriptions linked to your Apple ID
4. Locate DoFasting in the list and tap or click on it
   • The subscription details will show your next billing date and renewal amount
5. Tap or click "Cancel Subscription" (or "Edit Subscription" followed by the cancel option)
   • Apple will ask you to confirm; select "Confirm Cancellation"
6. Verify the cancellation by checking the subscription status
   • It should now display as "Expired" or show a future expiration date with "Cancelled" label

Apple will send you a confirmation email to your Apple ID email address. If you do not receive this email within 10 minutes, contact Apple Support directly via support.apple.com to confirm cancellation has processed. Your DoFasting access will continue until the end of your current billing period; the cancellation prevents the next renewal charge only.

Cancel a DoFasting subscription via google play store

If you subscribed on Android through Google Play, cancel directly through the Google Play app or the Google Play website.

1. Open the Google Play app on your Android device
   • Alternatively, visit play.google.com on your web browser and sign in with your Google account
2. Tap the profile icon in the top-right corner
   • On the website, click your profile picture and select "Manage your Google Account"
3. Select "Payments and subscriptions" (mobile) or navigate to the Subscriptions section (web)
   • This shows all active subscriptions linked to your Google Play account
4. Locate DoFasting and tap or click on it
   • You will see the renewal date and the amount of your next charge
5. Tap or click "Cancel subscription"
   • Google may ask for cancellation feedback; this is optional
6. Confirm the cancellation
   • Your subscription is now cancelled, and no further charges will occur after your current billing period ends

Google will send you a confirmation email to your Google account email address. Verify by returning to the subscriptions section and confirming DoFasting is no longer listed as active. If cancellation fails, contact Google Play Support through your account or via support.google.com.

Cancel via DoFasting help center or email

If you cannot cancel through the above methods or encounter technical errors, submit a manual cancellation request directly to DoFasting.

1. Visit the DoFasting Help Center (support or help section on dofasting.com)
   • Search for "cancel subscription" or "manage my account"
2. Select the option to submit a support ticket or contact form
   • Alternatively, email [email protected] directly
3. Provide the following information in your request:
   • Your registered email address
   • Your current subscription plan (3-month, annual, etc.)
   • Your next renewal date (from your last receipt or email)
   • The platform you subscribed through (website, Apple, or Google Play)
4. State clearly that you wish to cancel your subscription effective immediately
   • You may include a brief reason, but this is not required
5. Request written confirmation of your cancellation
   • DoFasting should reply within 48 hours with confirmation

Keep all email correspondence as evidence. If DoFasting does not respond within three business days, escalate the matter through Yafee's support pathways or contact the Australian Competition and Consumer Commission (ACCC) if the company continues to charge you.

Your legal position under australian consumer law

Under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), you have clear protections when cancelling subscription services.

Your consumer rights are grounded in the Australian Consumer Law, which requires businesses to provide transparency about recurring charges and to make cancellation straightforward. Specifically, the law mandates that subscription cancellation must be as easy as the original subscription process. If you subscribed with two clicks, you should be able to cancel with two clicks. DoFasting cannot impose unreasonable barriers to cancellation, hidden fees or complex procedures designed to deter you from leaving.

Furthermore, if DoFasting continues to charge you after you have cancelled, or if your cancellation request is ignored, you have the right to dispute the charge with your bank or payment provider and lodge a formal complaint with the ACCC. Yafee recommends keeping all cancellation confirmations and correspondence for at least 12 months as evidence.

Your legal position: what this means in practice

DoFasting must honour your cancellation request immediately upon receipt. If the company claims "technical issues" prevented cancellation or charges you "final fees" upon cancellation, these practices likely breach Australian Consumer Law. You are entitled to a refund of charges incurred after your valid cancellation request, minus any time you actually used the service during your paid period.

If DoFasting refuses to refund unauthorised charges after cancellation, contact the ACCC (accc.gov.au) or lodge a dispute with your bank. Yafee has assisted thousands of consumers in recovering funds from subscription services that failed to honour cancellations.

Refunds and what to expect after cancellation

Your refund eligibility depends on when you cancel relative to your billing cycle and whether you have a legitimate grounds for refund under consumer law.

No automatic refund for paid time remaining

If you cancel mid-cycle-for example, three weeks into a three-month plan-DoFasting typically does not refund the unused portion. You have paid for a subscription period, and cancellation stops future renewals but does not reverse past charges. This is standard practice for subscription services and is generally considered lawful under Australian Consumer Law provided the terms were disclosed upfront.

However, if you paid via promotional pricing and DoFasting is charging you significantly more on the next renewal, or if the service material misrepresented its features, you may have grounds to dispute the charge or request a refund. In these cases, contact your payment provider (bank or card issuer) to initiate a chargeback or dispute.

How long refunds take

If DoFasting approves a refund for legitimate reasons (such as continuing to charge after cancellation or a material breach of terms), processing typically takes 5 to 10 business days. The refund will be credited back to the original payment method you used at subscription.

If you subscribed via Apple or Google, refunds go through those platforms first, which may add 3 to 5 days to the process. Monitor your payment method for the refund. If the refund does not appear within 10 business days after approval, contact DoFasting or your payment provider to trace it.

Chargeback and dispute options

If DoFasting refuses to refund charges you dispute, you have the right to request a chargeback through your bank or credit card company. Contact your financial institution and explain that DoFasting continued to charge you after cancellation or that the service did not match its advertised features. Your bank will investigate and recover funds on your behalf if the claim is valid. This process typically takes 10 to 30 days.

Yafee advises using a chargeback only after you have attempted direct resolution with DoFasting. Document every email and cancellation confirmation you receive, as this strengthens your position with your bank.

Common mistakes that delay or block cancellation

Cancellation is simpler than many users believe-the main obstacle is choosing the wrong method or overlooking a step. Here are the errors Yafee sees most often and how to avoid them.

Deleting the app instead of cancelling through your account

Removing DoFasting from your phone does nothing to stop billing. Your subscription account remains active, and charges will continue on your renewal date. You must log into your account (either at dofasting.com, Apple, or Google Play) and explicitly select the cancel option. Deletion is not cancellation.

Cancelling through the wrong platform

If you subscribed via Apple but try to cancel through the DoFasting website, your cancellation will fail. Conversely, if you subscribed directly at dofasting.com but attempt to cancel through Google Play, nothing happens. Match your cancellation method to your purchase method exactly. If you are unsure which platform you used, check your first receipt email; it will show whether the purchase came from DoFasting, Apple or Google.

Waiting until the renewal date

Cancel at least three to five days before your renewal date to ensure the cancellation processes before the charge posts. If you cancel on the renewal date itself, the charge may have already been authorised. If this happens, contact DoFasting immediately to request a reversal or contact your bank to dispute the charge.

Ignoring confirmation emails

After you cancel, DoFasting and Apple or Google will send confirmation emails. Do not discard these. Save them in a folder or forward them to yourself; these emails are your proof of cancellation. If DoFasting charges you again after cancellation, you will need this documentation to prove you cancelled and claim a refund.

Not checking your account status the next day

After cancellation, log back into your account within 24 hours and verify that your subscription status shows as "Cancelled" or "Inactive". If it still shows as "Active", contact support immediately. Sometimes cancellations fail silently due to technical glitches, and catching this early prevents unwanted charges.

What happens after you cancel

Cancellation is the start of a short transition period, not an instant loss of access. Understanding this timeline prevents confusion.

Your access during the rest of your billing period

You retain full access to DoFasting until the end of your current billing period, even after cancellation. If you cancel a 3-month plan on day 20, you can still use the app for the remaining 71 days without any limitation. Your cancellation simply prevents the next charge on day 91. This means you paid in full and should use the service until the final day to maximise value.

Account deletion and data retention

Cancelling your subscription does not delete your account or data. Your profile, meal history, fasting logs and personal information remain in DoFasting's system. If you want complete deletion, contact DoFasting support and request account deletion in writing. The company must comply with data deletion requests under the Privacy Act 1988 (Cth), typically within 30 days. Yafee recommends explicitly requesting this if privacy is a concern.

Reactivation and coming back

If you change your mind after cancellation, you can resubscribe at any time. However, you will be charged at the current standard rate, which may be higher than your original promotional price. Check if DoFasting offers a "win-back" discount to returning customers; some subscription services do. If you plan to resubscribe, log in within 30 days of cancellation, as some services offer one-time discounts to cancelled users.

Troubleshooting if your cancellation fails

If you have followed the cancellation steps but your subscription remains active or you continue to receive charges, take these escalation actions.

Step 1: verify your cancellation was submitted

Log back into your account (dofasting.com, Apple or Google Play) and confirm that you completed the cancellation process. Sometimes users begin the cancellation but do not reach the final confirmation screen. If the subscription still shows as active, repeat the cancellation steps and watch for the confirmation email.

Step 2: contact DoFasting support directly

Email [email protected] with the subject line "Cancellation Request-Urgent" and include your email address, the date you attempted cancellation, and a screenshot of your current subscription status. Request a written response confirming cancellation within 48 hours. Keep a copy of your email for records.

Step 3: file a dispute with your payment provider

If DoFasting does not respond within three business days or refuses to cancel, contact your bank or credit card company. Explain that you have attempted cancellation but the company continues to charge you. Your bank will investigate and reverse unauthorised charges. This step protects your account and creates an official record with your financial institution.

Step 4: lodge a complaint with the ACCC

If DoFasting ignores cancellation requests and your bank's investigation does not resolve the issue, file a formal complaint with the Australian Competition and Consumer Commission at accc.gov.au. Include all documentation: cancellation requests, confirmation emails, and correspondence with DoFasting. The ACCC can investigate breaches of the Australian Consumer Law and compel refunds if warranted.

Summary and next steps

Cancelling DoFasting is straightforward once you identify which platform you subscribed through and follow the exact steps for that platform. Whether you cancel via the DoFasting website, Apple App Store or Google Play, the process takes fewer than five minutes. The key is to cancel before your renewal date and retain all confirmation emails as proof.

You are protected under Australian Consumer Law: DoFasting must make cancellation as easy as subscription, and the company cannot charge you after you have cancelled. If DoFasting breaches this right, you can dispute charges through your bank or escalate to the ACCC.

Your next action is to log into the platform where you subscribed, locate the cancellation option, and complete the process today. Do not delay, as your next renewal charge may be imminent. Once you receive cancellation confirmation, save that email and verify your subscription status is "Cancelled" within 24 hours. Yafee has helped thousands of Australian consumers cancel subscriptions like DoFasting and recover refunds when companies failed to honour cancellations. If you encounter resistance from DoFasting, use the escalation steps outlined above to protect your account and reclaim your money.

Key cancellation checklist

Contact details for escalation

DoFasting support email: [email protected]

DoFasting account portal: dofasting.com/clients/login

Australian Competition and Consumer Commission: accc.gov.au or 1300 302 502

Apple Subscriptions Support: support.apple.com

Google Play Support: support.google.com/googleplay

Need guidance on a subscription you cannot cancel or a charge that won't stop? Yafee specialises in helping Australian consumers navigate cancellation and recover refunds. Visit yafee.com to learn how Yafee has helped thousands cancel stubborn subscriptions and reclaim their money.