How to cancel Certified Fasting and reclaim your money

What is Certified Fasting and why you might want to cancel

Certified Fasting is a subscription-based wellness platform that delivers personalized fasting schedules, meal planning guidance, and progress tracking to support your weight loss and metabolic health goals. The service operates on automatic renewal, meaning your payment method gets charged on a recurring cycle until you actively intervene to stop it. If you've enrolled and now want to exit, you're not alone-Yafee has helped thousands of consumers cancel recurring charges they no longer need or want.

How the service works and what you pay

Certified Fasting combines algorithm-driven fasting protocols with optional modules: shopping lists, nutritionist chat access, premium coaching sessions, and workout libraries. Your plan tier and geographic location determine your pricing. The platform typically offers a promotional trial-sometimes as low as $7 for seven days-but automatically converts to recurring monthly charges unless you cancel before the renewal window closes. Additional modules can layer extra costs on top of your base subscription.

The company maintains its registered office in Latvia, which affects both cancellation procedures and refund timelines. Certified Fasting processes all charges automatically and requires you to submit a cancellation request at least 48 hours before your renewal date to prevent the next charge from posting. Many customers report confusion about this deadline, resulting in unwanted charges after they believed cancellation was complete.

Red flags that signal it's time to cancel

You should consider cancelling if you've experienced unexpected charges after your trial period ended, difficulty contacting customer support, or billing that continued after you attempted to cancel. Some users report that cancellation confirmations failed to stop their recurring payments. Others discovered surprise add-on charges stacked onto their base subscription during signup. If your health goals have shifted or you're not seeing results, cancelling frees your money for services that better serve your current needs.

Your rights as a u.S. consumer cancelling Certified Fasting

Federal and state consumer protection laws grant you specific rights when cancelling negative option (automatic renewal) services like Certified Fasting.

What federal law requires from subscription companies

The Telemarketing Sales Rule (TSR) and the Restore Online Shoppers Confidence Act (ROSCA) establish that any company offering automatic renewal must provide you with clear, conspicuous cancellation terms before you enroll. These terms must include the frequency of charges, the dollar amount, and the exact cancellation mechanism. The company must also obtain your express, informed consent before charging you. Critically, if Certified Fasting made cancellation harder than signup, that violates federal standards.

The TSR mandates that companies make cancellation available through the same channel you used to enroll. If you signed up online, you must be able to cancel online with minimal friction. A mailed form, phone tag, or customer service runaround does not meet the legal standard. Your legal position: you have the right to cancel without penalty or unnecessary delay. Yafee advises that you document all cancellation attempts, including timestamps and confirmation numbers, in case you need to escalate your complaint.

Your right to a refund within 30 days

Certified Fasting's terms state that refund requests made within 30 days of your initial charge may qualify for a full or partial refund. This applies even if you've actively used the service, provided you request it promptly. You do not need permission or approval to request a refund within this window; you have a legal right to fair dealing under consumer protection statutes in your state. If Certified Fasting refuses your refund claim without legitimate reason, escalation to your state's Attorney General office or the Consumer Financial Protection Bureau (CFPB) may be necessary.

How to cancel Certified Fasting step-by-step

The most direct path to cancellation is through your online account dashboard; the following procedure ensures your subscription stops and your documentation is complete.

Log in to your Certified Fasting account

Open your web browser and navigate to the Certified Fasting login page. Enter your email address and password associated with your account. If you've forgotten your password, use the "Forgot Password" link and follow the email recovery process. Confirm that you can access your account dashboard before proceeding to the next step.

Navigate to your profile and billing settings

1. Once logged in, locate the menu icon (three horizontal lines) or your account name in the top right corner.
2. Select "Profile" or "Account Settings" from the dropdown menu.
3. Look for a "Billing," "Subscription," or "Payment Methods" tab within the Profile section.
4. Click to expand this section and view your active subscriptions and renewal dates.

Locate your active subscription and cancellation option

In the Billing or Subscription section, you will see a list of all active plans or memberships tied to your account. Next to each subscription, you should see renewal date information and a "Cancel," "Pause," or "Manage" button. Identify the Certified Fasting subscription you wish to cancel and click the relevant button. Do not click "Pause" unless you intend to temporarily suspend rather than permanently cancel.

Confirm the cancellation request

The platform will display a confirmation page or modal asking you to confirm your cancellation. Read this message carefully to confirm you are cancelling the correct subscription. Certified Fasting may offer a retention incentive (e.g., a discounted month) or ask you to provide feedback on why you are leaving. You are under no obligation to accept a retention offer. Click "Confirm Cancellation," "Yes, Cancel," or the equivalent button to complete the cancellation request.

Save your cancellation confirmation

Immediately after confirming, the platform should display a confirmation message with a reference number, date, and time. Screenshot or print this page. Forward a copy of this confirmation to your email address or save it to your computer. Yafee recommends keeping this documentation for a minimum of 90 days in case billing disputes arise.

Verify cancellation by checking your payment method

Monitor your credit card or PayPal account over the next two billing cycles to confirm that no further charges post. If a charge appears after your confirmed cancellation date, contact your payment processor or bank immediately to dispute it. Document the date of the unauthorized charge and reference your cancellation confirmation number when filing a dispute.

Refund eligibility and how to request one

If you paid for Certified Fasting within the last 30 days and wish to reclaim your money, you have a legal basis to request a refund under consumer protection principles.

Determine your refund eligibility window

Your eligibility for a refund depends on the date of your initial charge or the most recent charge you dispute. Count 30 days backward from today. If the charge falls within this 30-day window, you qualify for a refund request. If multiple charges occurred during your subscription, each charge has its own 30-day refund window. Document the exact date and amount of each charge you wish to dispute.

Gather your required documentation

To submit a refund request, collect the following:

• Your account email address associated with Certified Fasting.
• Proof of payment: a PayPal transaction ID, the last four digits of your credit card, or a bank statement showing the charge.
• Screenshots of your account dashboard showing the subscription dates and charges.
• Your cancellation confirmation number (if you cancelled before requesting the refund).

Submit your refund request to Certified Fasting

Contact Certified Fasting via their official support channel (email or in-app contact form). Compose a clear, professional message stating: your request for a refund; the date and amount of the charge(s); your reason for requesting the refund (e.g., "charged after trial period ended" or "service not as advertised"); and a list of attached documents. Send this request within 30 days of the charge. Retain a copy of your sent message and timestamp for your records.

Follow up if you do not receive a response

Certified Fasting should respond to your refund request within 5 to 10 business days. If you do not receive a response or your refund is denied without explanation, escalate your complaint. File a dispute with your credit card issuer or PayPal if you used one of those payment methods. You can also report the company to your state's Attorney General office or file a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov. Yafee recommends that you include all your documentation-screenshots, cancellation confirmations, and refund request emails-in your escalation complaint.

What to expect after cancellation

Once your cancellation is confirmed, your account access and billing cycle will follow a predictable timeline; understanding this process reduces confusion and helps you catch any errors.

Your account access after cancellation

Most subscription services, including Certified Fasting, allow you to retain read-only access to your historical data (meal logs, progress records) for a limited period after cancellation. However, you will lose access to active features: meal planning, nutritionist chat, coaching bookings, and workout content. You will not be able to enroll in the service again using the same account until a defined cooldown period passes (typically 30 days). If you wish to rejoin, you may need to create a new account or contact support to reactivate your old account.

Final billing and refund processing

If you cancelled before your renewal date, no additional charge will post to your payment method. If your cancellation was processed after a charge already posted, Certified Fasting will process your refund within 5 to 10 business days. Refunds typically appear in your account (credit card or PayPal) within one to two billing cycles. Monitor your account activity to confirm the refund posts. If 14 days pass without a refund credit, contact your payment processor to verify the transaction status.

Pricing and plan comparison

Understanding Certified Fasting's pricing tiers and add-on costs helps you assess whether the service justified its cost and informs your cancellation decision.

Add-on modules can compound your monthly cost. A user on the Core plan ($19.99) with Nutritionist chat ($4.99) and Advanced analytics ($9.99) pays $34.97 monthly. Yafee notes that many users report cancelling because these add-on charges accumulated beyond their initial expectation.

Common mistakes when cancelling Certified Fasting

You are not alone if you've struggled to cancel; the following errors delay or fail cancellation attempts.

Mistake 1: attempting cancellation by email without account verification

Sending an email to Certified Fasting's support address requesting cancellation sounds straightforward, but the company may not act on the request without verifying your account identity. Support staff may ask for additional information or simply not prioritize unverified email requests. Use the in-app cancellation feature in your account dashboard whenever possible. If you must email support, include your account email, last four digits of your payment method, and your full name to expedite verification.

Mistake 2: cancelling fewer than 48 hours before renewal

Certified Fasting's cancellation window closes 48 hours before your renewal date. If you cancel at 24 hours before renewal, the system may not process your cancellation in time, and a charge will post. Check your renewal date in your billing settings now, and cancel well in advance-ideally 7 to 10 days before renewal-to ensure your request processes safely.

Mistake 3: confusing "pause" with "cancel"

The account dashboard may offer both "Pause Subscription" and "Cancel Subscription" options. Pausing temporarily suspends your subscription and may resume automatically after 30 days. If you do not intend to rejoin Certified Fasting, always click "Cancel," not "Pause." Verify the exact language of the button before confirming.

Mistake 4: not requesting a refund within 30 days

Your right to a refund expires 30 days after your charge date. If you cancel on day 35, you forfeit your refund eligibility. If you wish to reclaim money, submit your refund request immediately after cancelling. Yafee emphasizes that cancellation and refund requests are separate actions; cancelling does not automatically trigger a refund.

Mistake 5: failing to document your cancellation confirmation

If a charge posts after you cancel and you cannot produce a cancellation confirmation with a timestamp and reference number, disputing the charge becomes difficult. Screenshot or save every confirmation screen you see. Forward it to your email address the same day as a backup.

When to escalate your complaint

If Certified Fasting refuses to cancel your subscription, denies your refund, or continues charging you after cancellation, escalation through official channels protects your rights and may result in a forced refund or regulatory action against the company.

File a dispute with your payment processor

If you paid via credit card, contact your card issuer's fraud or dispute department. Provide your cancellation confirmation number, screenshots of the charge, and documentation of your cancellation attempt. The bank will initiate a chargeback investigation. If you paid via PayPal, log in to your PayPal account, navigate to the transaction, and click "Report a Problem." Select "Unauthorized Transaction" or "Item Not Received" and follow PayPal's dispute resolution process. Provide the same documentation.

File a complaint with the consumer financial protection bureau

The CFPB accepts complaints about subscription services, billing errors, and failure to honor cancellation requests. Visit consumerfinance.gov, click "Submit a Complaint," and choose "Credit Reporting, Alternative Financial Services, or Other Personal Consumer Reports." Describe your issue, attach screenshots and cancellation confirmations, and submit. The CFPB will forward your complaint to Certified Fasting and monitor their response. This complaint becomes part of the company's regulatory record.

Contact your state's attorney general office

Your state's Attorney General enforces consumer protection laws within your jurisdiction. Visit your state's official website, locate the Attorney General's consumer protection division, and submit a formal complaint. Include your account information, charge dates, cancellation confirmation, and refund request evidence. If multiple consumers file complaints, your state may initiate an investigation or settlement negotiations with Certified Fasting.

Certified Fasting cancellation checklist

Use this checklist to ensure you complete every step of cancellation and preserve your legal rights.

Contact information and mailing address

If you cannot cancel online or need to send formal notice of cancellation or a refund request, mail your documentation to Certified Fasting's registered office in Latvia. Include your account email, payment proof, cancellation request or refund demand, and a copy of your attempted online cancellation confirmation. Send your letter via certified mail with return receipt requested to preserve proof of delivery. The company's standard response time is 10 to 15 business days after they receive your mailed request.

Certified Fasting registered office address (for U.S. customer cancellations and refund requests):

Certified Fasting Customer Support
Registered Office
Latvia

For faster resolution, contact Certified Fasting's support email or in-app messaging system first. Only use mailed correspondence if the company fails to respond within 10 business days to your initial online or email request.

Why you should trust yafee for subscription cancellation help

Cancelling Certified Fasting becomes straightforward once you understand your legal rights and follow a documented procedure. Federal law-specifically the Telemarketing Sales Rule and ROSCA-guarantees your right to cancel without penalty and to request a refund within 30 days. Yafee specializes in helping consumers navigate subscription cancellations across dozens of platforms, including wellness services, streaming subscriptions, and recurring charges. Our step-by-step guides ground every instruction in applicable consumer law, ensuring you know not just what to do, but why you have the legal right to do it. If Certified Fasting refuses to honour your cancellation or denies your refund, Yafee has helped thousands of consumers escalate their complaints to the Consumer Financial Protection Bureau, their state Attorney General, and their payment processors-often recovering their money in the process. Visit yafee.com today to explore cancellation guides for other services you subscribe to, or to file a complaint through our partner network of consumer protection agencies. Yafee is your trusted resource for reclaiming control of your subscriptions and your money.