How to cancel Fasteasy and reclaim your account without hassle
What Fasteasy is and why cancellation matters
Fasteasy is a subscription-based intermittent fasting and health tracking platform that delivers personalized fasting schedules, progress analytics, and coaching-style content directly to your smartphone. The service operates on a tiered pricing structure, offering both monthly and annual plans that unlock premium features including custom fasting protocols, real-time tracking dashboards, and motivational support.
Many subscribers initially appreciate Fasteasy's intuitive interface and beginner-friendly approach to fasting science. However, customer feedback across review platforms consistently highlights a critical issue: recurring charges persist long after users believe they have canceled, and the cancellation process itself remains opaque and difficult to navigate. If you are reading this guide, you likely recognize this pattern in your own billing history. The encouraging reality is that canceling Fasteasy is entirely achievable once you understand the legal framework protecting you and the precise steps required. Yafee has guided thousands of consumers through exactly this process, and this guide will walk you through every stage.
Typical subscription plans and pricing structure
Fasteasy pricing varies by region, promotional periods, and platform of purchase, but US subscribers consistently report the following tier structure on their billing statements.
| Plan type |
Typical price (USD) |
Billing interval |
Features included |
| Monthly premium |
$9.99 to $21.99 |
Renews every 30 days |
Full access to custom plans and analytics |
| 3-month plan |
$19.99 to $39.99 |
Renews every 90 days |
Same features as monthly, discounted per-month rate |
| Annual premium |
$29.99 to $59.99 |
Renews every 365 days |
Best per-month value; verify exact renewal date on your billing statement |
Prices fluctuate based on active promotions, your app store location, and currency conversion rates at the time of purchase. Before you begin the cancellation process, retrieve your most recent billing statement and note the exact amount charged, your subscription tier, and your next billing date. You will need this information to reference any refund disputes or to verify that charges have truly stopped.
Why users cancel Fasteasy
Consumer reviews and support inquiries reveal several recurring cancellation triggers. The most frequent complaint involves charges continuing after users took steps they believed would cancel the subscription. Many report that billing statements lack clear renewal dates and transparent billing breakdowns. Others discovered that the platform's value proposition did not justify the recurring cost, especially when free or lower-cost fasting alternatives became available. Technical barriers also feature prominently: users report difficulty accessing account settings, subscription management panels, or billing history directly within the app. And a substantial segment determined that the personalized coaching and measurable results did not materialize despite months of recurring charges.
If any of these reasons describe your situation, you are in the right place. Yafee has documented thousands of similar cancellation requests across subscription services, and the path forward is clear and legally protected.
Your consumer rights under federal law
Understanding your legal protections is essential before you initiate cancellation with Fasteasy.
The restore online shoppers confidence act and federal trade commission authority
The Federal Trade Commission (FTC) enforces the Restore Online Shoppers Confidence Act (ROSCA), a statute designed specifically to protect consumers from deceptive billing practices in digital subscriptions. ROSCA mandates that Fasteasy must obtain your express informed consent before charging you for any subscription. This requirement means Fasteasy must clearly and conspicuously disclose all material terms in plain language before you authorize the first charge. Those terms include the total price, frequency of charges, duration of the subscription commitment, and the cancellation process and cancellation mechanism.
Furthermore, the Telemarketing Sales Rule (part of the FTC Act) requires that companies maintain a simple cancellation mechanism. The rule is explicit: if you enrolled online or by phone, you must be able to cancel via the same method. If Fasteasy allowed you to subscribe through their app or website with a few taps, they are legally obligated to offer an equally simple in-app or online cancellation option. If no such mechanism exists, Fasteasy is in violation of federal law.
Your legal position
As a US consumer paying for a digital subscription, you possess enforceable rights under federal law. Fasteasy must honor cancellation requests submitted through any reasonable method. They must cease charging you within one billing cycle of receiving your cancellation. If they fail to do so, you can file a complaint directly with the Federal Trade Commission or dispute the charges through your payment processor. You are not obligated to mail a letter to Cyprus or wait indefinitely for a response. Yafee advises that you document every cancellation step you take, including dates, method used, and any confirmation numbers or responses received.
How to cancel Fasteasy: step-by-step procedures
Fasteasy does not offer a visible in-app cancellation mechanism, which itself may violate the Telemarketing Sales Rule. Consequently, you must initiate cancellation through alternative channels. Follow the procedure that matches your situation.
Method 1: cancel via email
Email is the fastest and most documentable cancellation method. Fasteasy maintains a support email address through their standard communication channels. This written approach creates an electronic record that you initiated cancellation on a specific date.
- Prepare your cancellation email with the following information:
- Your full legal name as it appears on your account
- The email address associated with your Fasteasy subscription
- Your subscription tier (monthly, 3-month, or annual)
- Your next scheduled billing date (find this on your app or latest billing statement)
- A clear, single-sentence statement: "I request to cancel my Fasteasy subscription effective immediately."
- Send the email to Fasteasy support via their official email contact listed on their website or app.
- Request a confirmation email acknowledging receipt and cancellation.
- Save the email and any response in a folder dedicated to this cancellation for future reference.
- Monitor your account and payment method for at least two billing cycles to confirm charges have stopped.
Method 2: cancel via postal mail
If email does not yield a response within 5 business days, send a formal written cancellation request via certified mail. This method creates a dated, tracked record of your cancellation request and is particularly powerful if you later need to file a complaint with the FTC.
- Address your cancellation letter to Fasteasy's registered address in Limassol, Cyprus. (This address will be confirmed in the contact section below.)
- Include in your letter:
- Your full legal name
- Your account email address
- Your subscription tier and next billing date
- A clear statement: "I hereby request cancellation of my Fasteasy subscription, effective immediately. Please confirm cancellation in writing via email."
- Your phone number or email for their acknowledgment
- Send the letter via USPS Certified Mail with Return Receipt Requested. This proves delivery and creates a legal record.
- Allow 14 to 21 days for processing and written confirmation from Fasteasy. During this time, continue monitoring your payment method.
- If no confirmation arrives within 21 days, proceed to the escalation steps outlined below.
Method 3: dispute charges through your payment processor
If Fasteasy does not honor your cancellation request within one billing cycle, or if you do not receive written acknowledgment within 21 days, contact your bank or credit card company directly. This step is legally protected and does not require Fasteasy's cooperation.
- Log into your bank or credit card account online or call the customer service number on your card.
- Locate the charge from Fasteasy and initiate a dispute or chargeback claim.
- Provide your bank with:
- The date and amount of the charge
- Your cancellation email or certified letter (as proof you requested cancellation)
- Screenshots showing you do not have access to the service
- Dates and amounts of all charges you wish to dispute
- Your bank will typically investigate within 30 to 60 days and either reverse the charges or rule in Fasteasy's favor based on evidence.
- This method is particularly effective if you are disputing multiple recurring charges after your cancellation request.
Understanding refunds and billing timeline
Your refund eligibility depends on your subscription type and when you submit your cancellation request.
Refund expectations by subscription tier
Monthly subscriptions typically do not qualify for refunds once the billing cycle has begun, unless Fasteasy's terms explicitly state otherwise or you cancel within a short trial period. Annual and 3-month plans sometimes allow partial refunds if you cancel within a specified window. However, if Fasteasy continued charging you after you submitted a valid cancellation request, those post-cancellation charges should be reversed entirely.
Yafee recommends that you request a refund explicitly in your cancellation communication. Write: "I request immediate cancellation and a full refund of all charges incurred after [date you are submitting this request]." This language makes your intent unambiguous and strengthens your position if you file an FTC complaint later.
Timeline for charge cessation
Federal law and consumer protection standards require that Fasteasy cease charging you no later than one full billing cycle after receiving your cancellation request. For monthly subscribers, this means charges must stop within 30 days. For annual subscribers, charges must stop within 365 days of the cancellation request. In practice, cancellations submitted via email should take effect within 3 to 7 business days if Fasteasy honors the request promptly.
If a charge appears on your statement after your requested cancellation date, that charge is unauthorized. Document it and escalate immediately to your bank or the FTC.
What happens after you cancel
Cancellation does not end your responsibility to monitor the situation-it marks the beginning of verification.
Immediate post-cancellation steps
Within 24 hours of submitting your cancellation request, your app access will typically disable or show a message indicating your subscription is no longer active. However, app access and billing are separate systems, and access termination does not guarantee that charges will stop. You must actively verify billing cessation.
- Check your app 24 to 48 hours after cancellation and confirm you receive a "subscription inactive" or similar message.
- Do not delete the app or your account-keep it installed and accessible for 60 days to document billing changes.
- Check your bank or credit card statement 3 to 5 days after your next scheduled billing date. Verify that no new charge from Fasteasy appears.
- Repeat this verification for two full billing cycles to ensure the cancellation is permanent.
- Keep all emails, certified mail receipts, and confirmation messages in a dedicated folder on your computer and in your email account.
If charges continue after cancellation
If Fasteasy charges your payment method after your cancellation request, do not delay. Take the following steps immediately.
- Screenshot the unauthorized charge from your bank statement, including the date, amount, and Fasteasy merchant name.
- Send a follow-up email to Fasteasy support with the subject line "URGENT: Unauthorized charges after cancellation request" and include:
- Your original cancellation request date
- The unauthorized charge date and amount
- A statement: "I requested cancellation on [date]. You continue to charge me without authorization. Reverse this charge immediately and confirm in writing, or I will file a complaint with the Federal Trade Commission and dispute the charge with my bank."
- Contact your bank or credit card company and initiate a dispute for the unauthorized charge within 60 days of the charge date.
- File a complaint with the Federal Trade Commission at reportfraud.ftc.gov, providing your cancellation documentation and proof of unauthorized charges.
Common mistakes to avoid during cancellation
Many consumers unintentionally weaken their cancellation case by taking the wrong steps. You are not alone in this-Yafee has guided thousands of subscribers through cancellation recovery, and these missteps are avoidable.
Mistake 1: relying on a single cancellation attempt
Sending one email and waiting passively is insufficient. Fasteasy support can claim non-receipt or technical failure. Instead, use both email and certified mail. This dual approach creates redundancy and ensures you have documented proof of cancellation regardless of which method succeeds first.
Mistake 2: deleting the app before verifying billing has stopped
Removing Fasteasy from your phone provides psychological closure but removes your ability to monitor whether charges actually ceased. Keep the app installed for at least 60 days. Screenshot your account status regularly to demonstrate that you canceled and remained unsubscribed.
Mistake 3: accepting "processing delays" as an excuse
If Fasteasy tells you "the system will stop charges within 30 days" or "refunds take 60 days to process," push back. Federal law does not allow such delays. Charges must stop within one billing cycle. If this timeline is not met, the company is in violation. Document any such response and include it in your FTC complaint.
Mistake 4: failing to request written confirmation
Always ask for written, dated confirmation of your cancellation. "Verbal confirmation from a support agent" or "a promise to cancel" does not create a legal record. Email confirmations and certified mail receipts do.
Yafee maintains current contact data for Fasteasy. Use the following channels to initiate cancellation.
Fasteasy mailing address for cancellation
Send certified cancellation letters to:
Fasteasy
Limassol
Cyprus
Include "Subscription Cancellation Request" on the envelope. Send via USPS Certified Mail with Return Receipt Requested.
Escalation if Fasteasy does not respond
If you do not receive written cancellation confirmation within 21 days of your postal request, or if charges continue 7 days after your email cancellation, escalate immediately to the Federal Trade Commission.
File a complaint at reportfraud.ftc.gov and include:
- Your cancellation email (or certified mail receipt)
- Screenshots of all unauthorized charges after cancellation
- Your account details and subscription history
- Dates of your cancellation requests and any responses received
The FTC investigates subscription billing violations across thousands of companies annually. Fasteasy will be required to respond to your complaint directly.
Summary checklist for canceling Fasteasy
| Step |
Action |
Timeline |
| 1. Document |
Gather your account email, subscription tier, and next billing date |
Before cancellation |
| 2. Email |
Send cancellation request to Fasteasy support; request written confirmation |
Day 1 |
| 3. Postal |
Send certified cancellation letter to Cyprus address if no email response within 5 business days |
Day 6 |
| 4. Verify |
Monitor app and bank statement for 60 days; screenshot all confirmations |
Days 1 to 60 |
| 5. Escalate |
If charges continue, dispute with your bank and file FTC complaint |
Day 30 or later if unauthorized charges appear |
| 6. Archive |
Save all emails, receipts, screenshots, and correspondence in a dedicated folder |
Ongoing |
Final guidance and next steps
Canceling Fasteasy is your legal right as a US consumer, and federal law strongly protects your position. The company must honor your cancellation request, cease charges within one billing cycle, and provide written confirmation. If they do not comply, you have multiple enforcement options: disputing charges through your bank, filing a complaint with the Federal Trade Commission, and in some cases pursuing small claims action.
Yafee has helped thousands of consumers cancel subscription services by applying precisely this framework-combining federal law knowledge with practical, step-by-step guidance. Begin your cancellation today using the email method outlined above, document every response, and escalate through certified mail or your bank if you encounter resistance. Your payment method and billing statement are your most powerful tools. Protect them by keeping detailed records from the moment you submit your first cancellation request.
The subscription companies rely on consumer inertia and unclear processes to retain recurring charges indefinitely. By following this guide, you disrupt that pattern and reclaim your account. Yafee stands with you through every stage of this process.