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Frequently asked questions
Cancel Videoshow: The Right Way
How to cancel Videoshow in singapore and stop unwanted VIP charges
What Videoshow is and why you might cancel
Videoshow is a mobile video-editing application available on iOS and Android that combines free and premium features through in-app subscription plans. You can edit videos, apply effects, remove watermarks and access advanced tools via its VIP membership tier, but many users find themselves paying for capabilities they no longer use regularly.
Whether you have switched to another editor, stopped creating videos altogether, or simply want to reduce your subscription expenses, Yafee is here to help you cancel Videoshow with confidence. You retain access to your projects throughout your paid period, and you can stop future charges from accumulating on your account.
How Videoshow subscriptions work in singapore
Videoshow charges you through your app store-either Google Play or Apple's App Store-or occasionally through third-party payment providers. Your subscription renews automatically each month unless you cancel it explicitly, which means charges can continue indefinitely if you do not take action. The app stores handle billing and subscription management separately from Videoshow itself, so your cancellation method depends on where you purchased your plan.
Your consumer rights in singapore
Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel subscriptions that renew automatically. The law protects consumers from being charged without clear notice and consent, though refunds for already-used periods are not always guaranteed. Your primary goal is typically to stop future charges before another billing cycle hits your account. Yafee recommends you act quickly to prevent unwanted deductions.
Videoshow pricing and subscription plans
Below are the subscription options you may encounter in the Singapore App Store or within the Videoshow app itself.
| Plan name | Price (SGD) | Billing cycle | Key features |
|---|---|---|---|
| VideoShow VIP Monthly | S$6.98 | Monthly | Ad removal, watermark removal, advanced editing tools |
| VideoShow VIP Quarterly | S$14.98 | Every 3 months | Same as monthly, billed 4 times yearly |
| VideoShow VIP Annual | S$39.98 | Yearly | Same features, lowest monthly cost |
| Watermark removal (one-time) | S$1.98 | One payment | Removes watermarks permanently from exports |
| Free plan | Free | Ongoing | Basic editing, watermarked exports, ad-supported |
Monthly plans are the most common choice, but quarterly and annual commitments lock you in for longer periods. If you signed up for an annual plan at S$39.98 and want to exit, follow the cancellation steps below to stop further charges after your current period ends.
Reasons to cancel or keep your Videoshow subscription
When you should cancel Videoshow
You may want to cancel if you have not edited a video in weeks, you have switched to another app like CapCut or Adobe Premiere, or your monthly S$6.98 charge no longer justifies your usage. Recurring charges accumulate quickly, and Yafee believes in helping you take back control of your subscriptions.
- You rarely open the app anymore.
- You found a better free alternative with no advertisements.
- You do not use VIP features enough to justify the cost.
- You are testing multiple editors and narrowing down your choice.
- Your budget has tightened and you need to cut non-essential expenses.
- You have switched to professional editing software that better suits your needs.
When you should keep your Videoshow subscription
If you create videos regularly for social media, YouTube or personal projects, Videoshow's VIP plan removes ads and watermarks, which accelerates your workflow considerably. The annual plan at S$39.98 breaks down to approximately S$3.33 per month, making it affordable for serious video hobbyists and small content creators.
- You export videos weekly and value watermark-free output.
- The ad-free experience materially improves your editing speed.
- You have locked into an annual plan and still actively create content.
- The S$3.33 monthly cost is negligible compared to your other subscriptions.
- You use advanced effects that the free plan does not provide.
How to cancel Videoshow on different platforms
Your cancellation process depends on which app store hosts your subscription and which device you use to manage it.
Cancel Videoshow through google play (Android)
If you subscribed via Google Play, follow these steps to cancel your recurring subscription.
- Open the Google Play app on your Android device.
- Tap the profile icon in the top-right corner.
- Select "Manage your Google Account".
- Navigate to the Payments and subscriptions section.
- Tap the "Payments and subscriptions" tab at the top.
- Select "Subscriptions".
- Find Videoshow in your active subscriptions list.
- Scroll down to locate Videoshow.
- Tap on it to open the subscription details.
- Tap "Cancel subscription" at the bottom of the page.
- You will see options to confirm or change your cancellation reason.
- Google Play will ask you why you are cancelling-this feedback helps the developer improve the service.
- Confirm your cancellation.
- Tap "Yes, cancel subscription" to finalise your request.
- Google Play will send you a confirmation email within minutes.
- Verify the cancellation in your subscription list.
- Return to the Subscriptions section and confirm Videoshow no longer appears under "Active subscriptions".
- It may now show under "Expired subscriptions" for your records.
Cancel Videoshow through apple's app store (iOS)
If you subscribed via Apple's App Store, manage your subscription through the Settings app on your iPhone or iPad.
- Open the Settings app on your iOS device.
- Tap on your name at the very top of the Settings menu.
- Navigate to your subscriptions.
- Tap "Subscriptions".
- You will see all your active app subscriptions listed here.
- Select Videoshow from your active subscriptions.
- Locate Videoshow in the list and tap it.
- Tap "Cancel Subscription".
- Apple will show you the cancellation confirmation and your remaining access period.
- Confirm your cancellation.
- Tap "Confirm" to finalise your request.
- Your subscription will end at the end of your current billing period.
- Check your confirmation.
- You will receive an email from Apple confirming the cancellation.
- Keep this email for your records.
Contact Videoshow support directly
If you cannot locate your subscription through your app store or encounter technical difficulties, you can reach Videoshow's support team directly. Write to the registered operational address and include your account email, subscription plan type and the date you wish the cancellation to take effect. Yafee recommends you send this communication via email if a direct contact email is available, or use registered post if you require proof of delivery. Retain a copy of any correspondence for your records.
The operational support address for Videoshow in Singapore is: 6 Raffles Quay, #14-06, Singapore 048580.
Your legal position and consumer protection rights
Singapore's Consumer Protection (Fair Trading) Act gives you specific rights when dealing with auto-renewing subscriptions like Videoshow.
Your legal position: You have the right to cancel subscriptions that renew automatically at any time before the next billing cycle. The law requires subscription providers to obtain your clear consent before charging you, and your cancellation request must take effect no later than at the end of your current billing period. You are entitled to stop future charges, though refunds for periods you have already used are at the discretion of the company or app store, subject to their terms.
If Videoshow or your app store refuses to honour a valid cancellation request, you can escalate the matter to the Consumers Association of Singapore (CASE) or lodge a complaint with the Consumer Protection Division under the Ministry of Trade and Industry. These bodies investigate breaches of the Consumer Protection Act and can take action against unfair trading practices.
What happens after you cancel your Videoshow subscription
Access during your final billing period
When you cancel Videoshow, your VIP features remain active until the end of your current billing period. If you cancelled a monthly plan on the 15th of the month and your next renewal date is the 28th, you retain watermark removal, ad-free editing and all premium tools until the 28th. You will not be charged after that date.
What you lose after cancellation
Once your paid period expires, your account reverts to the free plan. This means watermarks will reappear on exported videos, advertisements will display during editing sessions, and some advanced effects may become inaccessible. Your video projects and any files you created remain on your device, but you cannot export them without the watermark unless you purchase the one-time removal option (S$1.98) or resubscribe to a VIP plan.
Preventing accidental re-subscription
After cancellation, do not reinstall Videoshow or attempt to use premium features through a different app store account, as this may trigger a new subscription. If you wish to use the app again in future, download the free version and upgrade only when you are certain you will maintain an active subscription.
Refund eligibility and how to request one
Refund policies for app store purchases
Google Play typically allows refunds within 48 hours of purchase if you have used the app minimally. Apple's App Store offers a 14-day refund window for most subscriptions, though Videoshow's terms may differ. Neither app store is obligated to refund you for a subscription you cancelled mid-period if you have already used the service.
How to request a refund
Contact your app store directly to request a refund. For Google Play, open the app, navigate to "Help and feedback" and select "Contact us". For Apple's App Store, log into your Account on a web browser, select "Purchase history", find the Videoshow charge and click "Report a problem". Explain that you cancelled the subscription and wish to reclaim charges for the unused period. Include your cancellation confirmation and the dates you were charged.
Yafee advises you to be specific: state the exact amount charged in SGD, the billing date and the cancellation date. App store customer service teams process refund requests within 5 to 10 business days.
Common mistakes to avoid when cancelling
Cancelling a subscription is straightforward, but several costly errors can trap you into unwanted charges. Yafee has helped thousands of consumers cancel unwanted app subscriptions, and we know where most people stumble.
Mistake 1: deleting the app instead of cancelling the subscription
Removing Videoshow from your phone does not cancel your subscription. Your recurring charge will continue to hit your payment method every month until you formally cancel through your app store or contact Videoshow directly. Always cancel first, then delete the app.
Mistake 2: cancelling too close to your renewal date
If you cancel on the same day your subscription renews, you may still be charged for the next period. Cancel at least one day before your renewal date. Check your subscription details in the app or your app store account to confirm your exact renewal date, then set a reminder to cancel two days before.
Mistake 3: not confirming your cancellation in writing
If you cancel through the app store, retain the confirmation email. If you contact Videoshow by email or post, keep copies of all correspondence. These records protect you if Videoshow claims you never cancelled and continues charging your account. You can use them as evidence if you need to escalate to CASE or dispute the charge with your bank.
Mistake 4: assuming a free trial is automatically cancelled
Many users sign up for a free trial period and forget to cancel before it converts to a paid subscription. Set a calendar reminder for the day before your trial ends. Even if you receive an email reminder from Videoshow or your app store, verify the cancellation yourself through your account settings rather than trusting the notification.
Checklist: steps to cancel Videoshow safely
Use this checklist to ensure you cancel Videoshow correctly and protect your account.
| Step | Action | Completed |
|---|---|---|
| 1 | Identify your app store (Google Play or Apple App Store) | ☐ |
| 2 | Log into your app store account and navigate to subscriptions | ☐ |
| 3 | Locate Videoshow and note your renewal date | ☐ |
| 4 | Cancel the subscription and take a screenshot of the confirmation | ☐ |
| 5 | Save the confirmation email from your app store | ☐ |
| 6 | Return to your subscription list and verify Videoshow no longer appears as active | ☐ |
| 7 | Monitor your payment method for 30 days to ensure no further charges occur | ☐ |
Comparing Videoshow to alternative video editors
If you are unsure whether to cancel, consider how Videoshow compares to free and paid alternatives available in Singapore.
| App | Free plan | Premium cost (monthly) | Watermark removal | Best for |
|---|---|---|---|---|
| Videoshow | Yes, watermarked | S$6.98 | Yes, in VIP plan | Casual creators, quick edits |
| CapCut | Yes, no watermark | Free | Free | Social media content, TikTok |
| Adobe Premiere Rush | Limited free plan | S$9.99 | Yes | Professional-grade editing |
| FilmMora | Yes, with watermark | S$4.99 | Yes, in paid plan | Budget-conscious creators |
| InShot | Yes, with watermark | S$5.49 | Yes, in premium | Quick video trimming and effects |
| PowerDirector | Yes, with watermark | S$7.99 | Yes, in premium | Advanced effects and transitions |
CapCut offers no-watermark editing completely free, making it the strongest choice if cost is your primary concern. If you need professional features, Adobe Premiere Rush costs slightly more than Videoshow at S$9.99 monthly but offers desktop and mobile integration. For budget options, FilmMora charges S$4.99 monthly and removes watermarks in its paid plan.
How yafee can help you manage subscriptions
Cancelling Videoshow is one step towards controlling your subscription expenses, but many Singaporeans pay for apps they have forgotten about. Yafee specialises in helping consumers cancel unwanted subscriptions across all platforms, understand their consumer rights and recover overpaid charges.
Yafee offers transparent guidance on your legal position, step-by-step cancellation procedures tailored to your app store, and escalation support if a company refuses your cancellation request. Whether you are cancelling Videoshow, a streaming service, a fitness app or any other recurring charge, Yafee's contract law specialists ensure you understand your rights under Singapore's Consumer Protection (Fair Trading) Act and take action with confidence.
Visit Yafee.com today to explore subscription cancellation guides for hundreds of services, understand your consumer protections and take back control of your digital spending.
Contact details and escalation
Videoshow operational address in singapore
If your app store cancellation does not take effect or Videoshow continues charging your account after cancellation, contact the company directly at the address below. Send your cancellation request by registered post or email (if available) and include your account email, subscription plan type, payment method and the date you cancelled through your app store.
Videoshow operational address: 6 Raffles Quay, #14-06, Singapore 048580
Registered office (ACRA): 11 North Buona Vista Drive, #08-09, The Metropolis, Singapore 138589
Escalation to consumer protection authorities
If Videoshow or your app store refuses to honour your cancellation or process a legitimate refund request, lodge a formal complaint with the Consumers Association of Singapore (CASE) or the Consumer Protection Division under the Ministry of Trade and Industry. You must provide evidence of your cancellation request and any charges made after the cancellation date. CASE will investigate whether Videoshow has breached the Consumer Protection (Fair Trading) Act and can take enforcement action on your behalf.
Yafee has helped thousands of consumers cancel subscriptions and recover overcharged amounts by providing clear documentation and escalating appropriately when companies ignore cancellation requests. Follow this guide, retain all confirmation emails and screenshots, and you will have the evidence you need to protect your rights if a dispute arises.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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