Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Videoshow, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at R 18,05 for 48h, then R 982,94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Videoshow in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Videoshow
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Videoshow subscription with zero hassle
1
Fill in the form
Give us your details and those of your Videoshow subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Videoshow. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Videoshow refuses your cancellation.
Frequently asked questions
Cancel VideoShow: Step-by-Step Guide
How to cancel VideoShow and stop unwanted charges in south africa
Why you might want to cancel VideoShow
VideoShow is a popular video editing application available through the Apple App Store and Google Play Store. The platform offers both free and premium features, including watermark removal and HD video export through its VIP membership tier. If you have subscribed to VIP and no longer use the app regularly, or if the premium features do not justify the ongoing cost, cancelling your subscription makes financial sense. You maintain complete control over your digital spending, and Yafee recognises that taking charge of unwanted subscriptions is a critical step towards managing your finances responsibly.
Common reasons to cancel
You might cancel VideoShow because you have discovered a different editing application that better suits your creative workflow, you no longer create videos regularly, or the monthly charges have accumulated without providing corresponding value. Some subscribers cancel after realising that comparable free tools deliver similar editing capabilities. Others cancel because they activated a trial subscription, forgot about the renewal, and then received unexpected charges on their credit card or mobile account.
Whatever your reason, Yafee acknowledges that the cancellation process should be transparent and straightforward, not obscured behind confusing navigation menus or aggressive retention tactics designed to discourage you from leaving.
What happens to your videos after cancellation
Your primary concern is likely whether you will lose access to your edited projects and creative work. The reassuring news is that your project files and account data typically remain stored within the application after you cancel your subscription. However, once your paid membership period expires, you will lose access to VIP features such as HD export and watermark removal. Your free-tier editing tools continue to function, but all premium content becomes locked behind the subscription paywall.
VideoShow pricing and subscription plans in south africa
Understanding the costs associated with each plan helps you determine whether cancellation is the correct decision for your circumstances.
Current subscription costs and plan options
VideoShow offers multiple payment options through the Apple App Store and Google Play Store. All prices are listed in South African Rand (ZAR). Keep in mind that pricing may vary slightly between app stores, and the App Store or Play Store listing always reflects the final amount you will be charged at renewal.
| Plan | Price (ZAR) | Billing period | Features included |
|---|---|---|---|
| VIP Monthly | R79.99-R89.99 | Per month | Full VIP access: watermark removal, HD export, premium effects library |
| VIP Yearly | R389.99 | Per year | Annual VIP membership (better long-term value) |
| VIP Weekly trial | R24.99 | 7 days | Trial VIP access before committing |
| Remove watermark (once) | R19.99 | One-time purchase | Single watermark removal on one video |
| Remove watermark (forever) | R79.99 | One-time purchase | Permanent watermark removal on all videos |
| VIP Privilege lifetime | R799.99 | One-time purchase | Permanent unlimited VIP features (no renewal) |
Why subscription costs vary between stores
You will notice that VideoShow lists multiple VIP plans at similar price points. This occurs because Apple and Google allow developers to create plan variations within each app store ecosystem. The differences are often cosmetic, with plans promising identical features under different naming conventions. Your actual subscription is managed and billed by whichever app store you used to purchase it, so that is also the location where you must cancel to stop charges.
Your consumer rights under south african law
South Africa's Consumer Protection Act (CPA) establishes your legal rights when dealing with digital subscriptions and automatic renewals.
What the consumer protection act protects
The CPA requires companies to be transparent about subscription costs, cancellation procedures, and automatic renewal terms. Section 6 of the CPA specifically mandates that suppliers must provide clear information about all material terms before you are bound by a contract. If VideoShow or the app store fails to make cancellation easy, or if you are charged after you have cancelled, you have grounds to dispute those charges under the CPA.
Furthermore, the CPA prohibits suppliers from continuing to charge your account after you have explicitly requested cancellation. If a company persists in charging you after you have taken the proper cancellation steps, you can escalate your complaint to the National Consumer Commission (NCC), the statutory body responsible for enforcing consumer protection in South Africa.
Your legal position
You have the right to cancel your subscription at any time. The CPA does not require you to provide a reason. If you are charged after you cancel, you can request a refund from the app store or demand reversal of the charge through your payment method. If the company refuses, you can lodge a formal complaint with the National Consumer Commission. Yafee recommends documenting all your cancellation attempts and recording the date and time you submitted your cancellation request.
How to cancel VideoShow on iOS (Apple app store)
Cancelling VideoShow on an Apple device requires you to access your subscription settings directly through the App Store, not through the VideoShow application itself.
Step 1: open your app store settings
- On your iPhone or iPad, open the App Store application.
- Tap the account icon in the top right corner of the screen (your profile picture or initials).
- Select Subscriptions from the menu that appears.
Step 2: locate VideoShow in your active subscriptions
- You will see a list of all active subscriptions tied to your Apple ID.
- Scroll through the list and find VideoShow.
- Tap on VideoShow to open the subscription details page.
Step 3: cancel your subscription
- On the VideoShow subscription details page, tap Cancel Subscription (the button text may vary slightly depending on your iOS version).
- Apple will present you with a confirmation screen and may offer you a retention discount or incentive to stay.
- Confirm your cancellation by tapping Confirm Cancel or the equivalent option.
- You will receive an on-screen confirmation message stating that your subscription has been cancelled.
Step 4: verify your cancellation
- Return to the Subscriptions menu to confirm VideoShow no longer appears in your active subscriptions list.
- Check your email for a confirmation message from Apple stating that your subscription has ended.
- Your access to VIP features will end on the date your current billing period concludes.
How to cancel VideoShow on android (Google play store)
Cancelling VideoShow on an Android device requires you to access your subscription settings within the Google Play Store application, not through the VideoShow app itself.
Step 1: open the google play store application
- On your Android phone or tablet, open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments and subscriptions from the dropdown menu.
Step 2: navigate to your subscriptions
- Tap Subscriptions to view all active subscriptions linked to your Google account.
- You will see a complete list of every active subscription tied to your Google Play account.
Step 3: find and select VideoShow
- Scroll through the subscriptions list and locate VideoShow.
- Tap on VideoShow to open the subscription management page.
Step 4: cancel the subscription
- On the VideoShow subscription page, tap Cancel subscription.
- Google will ask you to confirm your cancellation and may display retention offers or discount codes.
- Tap Cancel subscription again to confirm your final decision.
- You will receive an on-screen confirmation that your subscription has been cancelled.
Step 5: verify cancellation and check your email
- Return to the Subscriptions menu to confirm VideoShow is no longer listed among your active subscriptions.
- Check your email inbox for a cancellation confirmation message from Google Play.
- Your VIP access will terminate at the end of your current billing cycle.
Refunds and what you should expect after cancellation
Understanding refund eligibility and the timeline for cancellation is essential to managing your account properly.
Refund eligibility under south african consumer law
If you cancel VideoShow within 7 days of your initial purchase, you are entitled to request a full refund under the CPA's cooling-off period provisions. This right applies regardless of whether you have used the premium features or not. However, if you cancel after the 7-day period has elapsed, refund eligibility depends on the specific circumstances and the terms you agreed to.
In accordance with CPA requirements, Yafee advises that if you cancel mid-month, you are unlikely to receive a partial refund for the unused portion of your billing period. Most app stores, including Apple and Google, do not issue pro-rata refunds. Your subscription will simply end when your current billing cycle concludes, and no further charges will be processed.
How to request a refund if you are entitled
- Open the App Store (iOS) or Google Play Store (Android) application.
- Navigate to your Purchase History or Order History section.
- Locate the VideoShow charge you wish to dispute or refund.
- Tap the three-dot menu icon next to the transaction.
- Select Report a problem or Request a refund.
- Select your reason for the refund request from the available options (such as "Accidental purchase" or "Did not authorise the charge").
- Submit your request with any additional details that support your case.
- The app store will review your request and respond within 48 hours, typically via email.
What happens to your account after cancellation
After you cancel VideoShow, your account remains active and your project files are preserved. You retain access to the free version of the app, which includes basic editing tools and effects. All VIP features-including watermark removal, HD video export, and access to the premium effects library-become unavailable immediately upon cancellation. Your videos saved to your device will not be deleted, but you cannot export them in HD or without the VideoShow watermark unless you purchase one-time watermark removal or resubscribe to VIP.
Common mistakes to avoid when cancelling VideoShow
Cancelling your subscription is straightforward, but several common errors can prevent your cancellation from taking effect or lead to unexpected charges.
Mistake 1: cancelling within the VideoShow app instead of the app store
You cannot cancel VideoShow by deleting the application or accessing settings within the app itself. The subscription is managed by Apple or Google, not by VideoShow. You must cancel through the App Store (iOS) or Google Play Store (Android). Deleting the app does not stop the charges; your subscription will renew on the date specified by your billing cycle, and you will be charged even though the app is no longer installed on your device.
Mistake 2: failing to confirm the cancellation
After you tap "Cancel subscription," the app store will present you with a confirmation screen. You must actively confirm your cancellation by tapping the final confirmation button. If you tap "Cancel" on this confirmation screen instead of confirming the cancellation, your subscription will remain active and you will continue to be charged. Always read the confirmation message carefully and select the option that says "Confirm cancel" or similar.
Mistake 3: not verifying your cancellation in writing
After you complete the cancellation steps, check your email for a confirmation message from Apple or Google stating that your subscription has ended. If you do not receive this email within 24 hours, return to the Subscriptions menu and verify that VideoShow no longer appears in your active subscriptions list. Yafee recommends taking a screenshot of the confirmation for your records in case you need to dispute a future charge.
Mistake 4: cancelling at the wrong time in your billing cycle
When you cancel VideoShow, you retain access to VIP features until the end of your current billing period. Cancelling on the 1st of the month does not result in an immediate refund of your monthly fee; you have already paid for that month's access. Plan your cancellation strategically so that you use the VIP features for the full duration of your paid period before losing access.
How to check your cancellation status and prevent accidental renewal
Confirming that your cancellation has taken effect requires you to verify your subscription status in the app store where you originally purchased the plan.
For iOS (Apple app store) users
- Open the App Store application on your iPhone or iPad.
- Tap the account icon in the top right corner.
- Select Subscriptions from the menu.
- If VideoShow no longer appears in this list, your cancellation was successful.
- If VideoShow still appears with the status "Active," your cancellation was not completed and you must repeat the cancellation steps.
For android (Google play store) users
- Open the Google Play Store application on your Android device.
- Tap the profile icon in the top right corner.
- Select Payments and subscriptions from the menu.
- Tap Subscriptions to view your active subscriptions.
- If VideoShow does not appear in this list, your cancellation was successful.
- If VideoShow still appears with the status "Active," your cancellation was not completed and you must repeat the cancellation steps immediately to prevent renewal charges.
Preventing future unwanted charges and protecting your payment method
After you cancel VideoShow, you can take additional steps to protect your account and prevent future unauthorised charges from this or other applications.
Enable app purchase restrictions on your device
Both Apple and Google allow you to require authentication (such as Face ID, Touch ID, or a password) before any subscription purchase or renewal is processed. Enabling this setting provides an additional layer of protection by preventing accidental or unauthorised charges.
iOS: Open Settings, tap Screen Time, select Content & Privacy Restrictions, and configure iTunes & App Store Purchases to require authentication before allowing purchases.
Android: Open Google Play Store, tap your profile icon, select Payments and subscriptions, then tap Google Play Billing Settings. Enable "Require authentication for purchases."
Monitor your payment method regularly
Review your credit card or mobile billing statement monthly to identify any unexpected VideoShow charges or charges from other applications. If you discover a charge that you did not authorise or that occurred after you cancelled, contact your bank or mobile service provider immediately to dispute the transaction. Yafee recommends keeping records of all cancellation confirmations and screenshots of your subscription status for at least 12 months.
What to do if VideoShow continues to charge you after cancellation
If you cancelled VideoShow correctly but continue to receive charges on your payment method, you have legal remedies available under South African consumer protection law.
Step 1: request a refund directly from the app store
- Open the App Store (iOS) or Google Play Store (Android).
- Navigate to your Purchase History or Order History.
- Locate the VideoShow charge that occurred after your cancellation date.
- Tap the three-dot menu icon next to the charge.
- Select Report a problem and explain that you cancelled your subscription but were charged anyway.
- Submit your request and wait for the app store to respond (typically within 48 hours).
- The app store will either approve your refund or request additional information to investigate your claim.
Step 2: contact your bank or payment provider
- If the app store denies your refund request or does not respond within 5 business days, contact your bank or mobile service provider directly.
- Explain that you cancelled your VideoShow subscription but were charged without authorisation.
- Provide the app store's response (or lack thereof) as evidence of your cancellation attempt.
- Request a dispute or chargeback to reverse the unauthorised charge.
- Your bank will investigate and typically will refund you within 10 business days if the charge is determined to be unauthorised.
Step 3: lodge a complaint with the national consumer commission
- If you have exhausted all other options and VideoShow or the app store continues to refuse a refund, you can lodge a formal complaint with the National Consumer Commission (NCC).
- Visit the NCC website at www.ncc.org.za or contact them by telephone at 0860 11 35 11.
- Provide documentation of your cancellation attempts, all communications with the app store and VideoShow, and proof of the unauthorised charges.
- The NCC will investigate your complaint and may issue a compliance notice requiring VideoShow or the app store to refund you.
- If the company refuses to comply with an NCC order, you may pursue the matter in the Small Claims Court, where legal costs are minimal.
Comparison of cancellation methods and timeline summary
The following table summarises the key differences between cancelling on iOS versus Android, including the steps required and the timeline for when your access terminates.
| Aspect | iOS (App Store) | Android (Google Play) |
|---|---|---|
| Access point for cancellation | App Store app | Google Play Store app |
| Steps to cancellation | 4 steps (Settings > Account > Subscriptions > Cancel) | 5 steps (Store > Menu > Subscriptions > VideoShow > Cancel) |
| Confirmation required | Yes (you must confirm cancellation) | Yes (you must confirm cancellation) |
| Refund for unused portion | Not available after 7-day cooling-off period | Not available after 7-day cooling-off period |
| VIP access ends | End of current billing cycle | End of current billing cycle |
| Confirmation email received | Within 24 hours (from Apple) | Within 24 hours (from Google) |
Summary and next steps with yafee
Cancelling VideoShow in South Africa is a straightforward process when you follow the correct steps through your app store. You access your subscription settings in the Apple App Store or Google Play Store, locate VideoShow, and select the cancel option. Your VIP access terminates at the end of your current billing period, and your project files remain in the app. Your consumer rights are protected under the Consumer Protection Act, which requires companies to provide transparent cancellation mechanisms and refund unauthorised charges if you have cancelled your subscription.
Yafee has helped thousands of South African consumers cancel unwanted subscriptions, recover unauthorised charges, and understand their legal rights under the CPA. If you encounter any issues during cancellation, if VideoShow continues to charge you after you cancel, or if you need guidance on escalating a complaint to the National Consumer Commission, Yafee provides detailed resources and expert advice at yafee.com. Document your cancellation steps, keep your confirmation emails, and do not hesitate to dispute any charges that occur after your cancellation date through your bank or the app store.