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Frequently asked questions
Cancel Omg I Can Meditate: Step-by-Step Guide
How to cancel Omg i Can Meditate in singapore: your legal rights and step-by-step guide
Understanding Omg i Can Meditate and your subscription
Omg I Can Meditate is a subscription-based meditation and mindfulness platform that delivers guided audio sessions, sleep stories, and stress-relief tools through mobile and web applications. You access the service via iOS (Apple App Store), Android (Google Play), or the web portal, depending on where you enrolled. The platform operates on an automatic renewal model, meaning your subscription continues until you actively cancel it.
How the subscription model works
Your subscription renews automatically on your billing date unless you take action to cancel beforehand. This automatic renewal protects the platform's revenue stream but places the burden on you to manage your account actively. Understanding how automatic renewal operates under Singapore consumer law is the first step toward protecting your wallet.
Where your billing is actually managed
A critical point: your subscription is not managed by Omg I Can Meditate directly. If you subscribed through Apple, Apple handles your billing. If you enrolled via Google Play or the web, those platforms manage your payment information. This distinction matters enormously because cancellation happens in different locations depending on your entry point. Yafee helps you identify which platform controls your account so you cancel in the correct location.
Current pricing for Omg i Can Meditate in singapore
Subscription costs in Singapore are set in Singapore dollars and vary depending on whether you choose a monthly or annual commitment.
Monthly and annual plan breakdown
| Plan type | Cost (SGD) | Renewal frequency | Content access |
|---|---|---|---|
| Monthly Premium | S$20.25 to S$21.00 | Every 30 days | Full premium meditation library |
| Annual Premium | S$121.50 to S$126.00 | Once per year | Full premium meditation library |
| Free tier | S$0 | No renewal | Limited content with advertisements |
The annual plan saves you approximately S$120 per year compared to paying monthly. These prices are converted from US dollar equivalents and may shift slightly due to currency fluctuations or App Store regional pricing adjustments. If you maintain your subscription long-term, the yearly option represents significantly better value.
Your legal position under singapore consumer protection law
As a consumer in Singapore, you are protected by the Consumer Protection (Fair Trading) Act, which governs subscription services and automatic renewal practices. This legislation grants you specific rights when cancelling digital services.
What the consumer protection (Fair trading) act says about cancellation
Under Section 12 of the Consumer Protection (Fair Trading) Act, suppliers must provide you with clear information about subscription terms, including the cost, duration, and cancellation method before you commit. Furthermore, the Act requires that cancellation be as easy as the signup process. In practice, this means Omg I Can Meditate cannot impose barriers that make cancellation harder than enrolment.
The legislation also protects you against unauthorized charges. If you cancel your subscription and Omg I Can Meditate (or the platform managing your billing) continues to charge you, this constitutes a breach of the Act, and you may lodge a complaint with the Consumers Association of Singapore (CASE).
Your right to cancel without penalty
You have an unconditional right to cancel your subscription at any time. Unlike certain goods and services that carry a cooling-off period, subscription cancellations take effect immediately upon your request. No penalty, no exit fee, and no explanation is required. Yafee emphasizes this point because many users believe they must complete a billing cycle before cancelling, which is legally incorrect.
How to cancel Omg i Can Meditate: method-by-method instructions
Your cancellation process depends entirely on which platform manages your billing. Follow the method that corresponds to where you enrolled.
Cancelling through apple app store (iPhone, iPad, mac)
If you subscribed via the Apple App Store, you must cancel directly through Apple's subscription management system.
- Open the Settings app on your iOS device or access Apple Account settings on your Mac.
- Tap or click your name at the top of the screen, then select "Subscriptions" (on iOS, this appears under "Media and Purchases").
- Locate "Omg I Can Meditate" in the active subscriptions list.
- Tap or click the subscription name and select "Cancel Subscription."
- Confirm your cancellation by selecting "Confirm" when prompted.
- Retain the confirmation screen as proof of cancellation.
Your access to the app continues until the end of your current billing cycle. After that date, your account reverts to the free tier unless you reactivate a premium subscription.
Cancelling through google play (Android devices)
If you enrolled via Google Play, your subscription cancellation happens within the Google Play app or on the web.
- Open the Google Play app on your Android device or visit play.google.com in a web browser.
- Tap the profile icon in the top right corner and select "Payments and subscriptions."
- Choose "Subscriptions" from the menu.
- Tap or click "Omg I Can Meditate" from the list of active subscriptions.
- Select "Cancel Subscription" and follow the confirmation prompts.
- Save your cancellation confirmation email for your records.
Your subscription remains active through the end of the current billing period. You lose access to premium features once that period expires.
Cancelling via direct web enrollment
If you signed up directly on the Omg I Can Meditate website without using Apple or Google Play, cancellation happens in your account settings.
- Visit the Omg I Can Meditate website and log in to your account.
- Navigate to "Account" or "Settings" (usually accessible from the menu or profile icon).
- Locate "Subscription" or "Billing" settings.
- Select "Manage Subscription" and choose the option to cancel.
- Provide any feedback if requested (this is optional).
- Confirm the cancellation and download your confirmation email.
Consequently, web-based cancellations often take effect immediately, meaning your premium access stops the same day. Check your confirmation email for the exact date your subscription ends.
Seeking help if the cancellation button is hidden
In some cases, you may struggle to locate the cancellation option on the app or website. This is a deliberate dark pattern-a deceptive interface design meant to discourage cancellations. Do not give up. Contact Omg I Can Meditate's customer support directly via email or in-app chat and request cancellation in writing. Yafee recommends saving a copy of this request and any response for your records, as it establishes proof of your cancellation intent if a dispute arises later.
What happens after you cancel
Cancelling your subscription triggers a specific sequence of events. Understanding this timeline protects you from unexpected charges.
Immediate effects of cancellation
Upon cancellation, your subscription status changes to "cancelled" or "inactive" in the system. However, your access to premium content typically continues until the end of your current billing cycle. For example, if you cancel on 10 January with a billing date of 25 January, you retain premium access until 25 January, at which point your access automatically downgrades to the free tier.
Confirming your cancellation status
Return to your subscription settings within 24 hours to verify that the system shows your subscription as cancelled. On Apple, this appears as "Subscription Cancelled" in your subscriptions list. On Google Play, cancelled subscriptions are moved to a separate "Expired" or "Cancelled" section. On the web, your account settings show a "No active subscription" message. Take a screenshot of this confirmation for your records.
Final billing and refunds
If you cancel mid-cycle, you are not entitled to a refund for the unused portion of your current billing period under the standard terms of service. However, if you cancel within 14 days of a renewal charge and can demonstrate that you were not given clear notice of the renewal date, you may have grounds to request a refund under the Consumer Protection (Fair Trading) Act. Yafee recommends submitting a refund request in writing to Omg I Can Meditate's billing department, citing the specific renewal date and your cancellation date.
Refund eligibility and how to request one
Refund entitlements depend on when you cancel relative to your renewal date and whether you have grounds to dispute the charge.
Circumstances where you may claim a refund
You have a stronger refund claim if: you cancelled within 14 days of an automatic renewal charge; you did not receive advance notice of the renewal amount and date; you were charged after submitting a cancellation request; or the service was unavailable for a substantial period during your billing cycle.
How to request a refund
- Gather documentation: your original subscription confirmation, the renewal charge receipt, your cancellation confirmation, and any emails requesting cancellation or complaining about the charge.
- Contact Omg I Can Meditate's customer support in writing (email is best) and state your refund claim clearly, referencing the Consumer Protection (Fair Trading) Act if applicable.
- Specify the amount, date of charge, and reason for the refund request.
- Attach copies of your supporting documents and allow 5 to 10 business days for a response.
- If Omg I Can Meditate refuses the refund, escalate to your bank or payment provider and dispute the charge if you believe it was unauthorized.
In accordance with Singapore law, companies must respond to refund claims within a reasonable timeframe. If they do not respond or refuse unreasonably, you may file a complaint with the Consumers Association of Singapore (CASE), which provides dispute resolution services.
Common mistakes to avoid when cancelling
Cancelling a subscription should be straightforward, but small errors can leave you exposed to continued charges. Yafee has seen hundreds of users make these preventable mistakes, so you are not alone if you worry about getting it wrong.
Not cancelling in the correct location
The most frequent error is attempting to cancel directly through Omg I Can Meditate when your subscription is actually managed by Apple or Google. Sending a cancellation email to customer support will not work if Apple or Google handles your billing. Always verify which platform controls your subscription before taking action.
Confusing app deletion with cancellation
Deleting the Omg I Can Meditate app from your device does not cancel your subscription. Your billing continues in the background. You must formally cancel your subscription through your account settings or the relevant app store, then delete the app if you wish.
Failing to save cancellation confirmation
Screenshots and confirmation emails are your proof of cancellation. If you cancel without saving evidence and a charge appears on your next billing date, you have no documentation to support a refund claim. Always retain your cancellation confirmation for at least 13 months (one full billing cycle).
Ignoring renewal reminders
After cancellation, some users receive email reminders encouraging them to reactivate their subscription. Do not accidentally click a reactivation link while managing your inbox. Treat these emails as marketing material and delete them or move them to a spam folder.
Checklist: before, during, and after cancellation
Use this checklist to ensure your cancellation is complete and defensible.
| Stage | Action | Completed |
|---|---|---|
| Before | Identify which platform manages your subscription (Apple, Google Play, or web) | [ ] |
| Before | Note your current billing date and next renewal amount | [ ] |
| During | Navigate to the correct cancellation location and select "Cancel Subscription" | [ ] |
| During | Screenshot or save the cancellation confirmation screen | [ ] |
| After | Wait 24 hours and verify cancellation status in your account settings | [ ] |
| After | Monitor your bank statement for the next 60 days to confirm no further charges | [ ] |
What to do if you are charged after cancellation
If a charge appears after you cancel, you have clear recourse under Singapore law.
Immediate steps to take
Contact your bank or payment provider immediately and report the charge as unauthorized. Most banks allow you to dispute charges within 60 to 90 days. Provide your cancellation confirmation as evidence that you terminated the subscription. Simultaneously, contact Omg I Can Meditate's billing department in writing and demand a refund, referencing your cancellation confirmation and the unwanted charge.
Escalation to CASE
If Omg I Can Meditate refuses to refund the unauthorized charge, or if your bank's dispute resolution does not succeed, lodge a complaint with the Consumers Association of Singapore (CASE). CASE operates a free mediation service and can pressure the company to refund you under the Consumer Protection (Fair Trading) Act. You can contact CASE via their website or by phone, and they will guide you through the formal complaint process.
Comparing Omg i Can Meditate with alternative meditation apps
If you are cancelling because Omg I Can Meditate no longer fits your needs, you may want to explore alternatives before making a final decision.
How Omg i Can Meditate stacks against competitors
| Feature | Omg I Can Meditate | Headspace | Calm |
|---|---|---|---|
| Monthly cost (SGD) | S$20.25 to S$21.00 | S$15.98 to S$18.65 | S$16.50 to S$19.80 |
| Free tier available | Yes (limited) | Yes (limited) | Yes (limited) |
| Sleep content | Extensive | Strong | Extensive |
| Guided meditations | Large library | Very large | Very large |
| Offline downloads | Premium only | Premium only | Premium only |
Headspace and Calm may offer better value at a lower monthly price, though quality and content preferences are subjective. Nevertheless, if cost is your primary concern, these alternatives are worth exploring before you cancel permanently.
Contact address for Omg i Can Meditate
If you need to contact Omg I Can Meditate directly regarding your cancellation or billing, use the address below for formal correspondence:
Omg I Can Meditate (Breethe Inc.)
500 Yale Avenue North
Seattle, Washington 98109
United States
For cancellation support, use the in-app chat feature or email customer support through your account settings. Written requests sent to the address above create a formal record of your cancellation request, which strengthens your position if a dispute arises later.
Final guidance: taking control of your subscription
Cancelling Omg I Can Meditate is your legal right under the Consumer Protection (Fair Trading) Act, and you can exercise it without penalty or justification at any time. The process itself is straightforward once you identify which platform manages your billing. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by following these exact steps: identify your billing platform, navigate to the correct cancellation location, confirm the cancellation in writing, and save your documentation.
Your wallet is your responsibility, and automatic renewal subscriptions rely on consumer inattention to survive. By acting decisively and keeping records, you protect yourself from unexpected charges and maintain your rights under Singapore consumer law. If Omg I Can Meditate continues to charge you after cancellation, escalate to your bank and CASE without hesitation-they exist to enforce your rights.