How to cancel Levitytime and stop unwanted charges in the philippines
Understanding Levitytime and why cancellation matters
Levitytime is a subscription-based wellness platform that delivers guided meditation, stress relief tools, and mindfulness exercises to your device. You pay a recurring fee to access this content, which means your payment method gets charged automatically on a set schedule unless you cancel before your next billing cycle. If you signed up expecting to pause or stop anytime, or if recurring charges have caught you off guard, you have the right to cancel under Philippine consumer law.
The key difference between Levitytime and one-time purchases is that you must take deliberate action to stop the charges. Unlike a product you buy once, a subscription continues indefinitely until you explicitly cancel. Many users discover this the hard way when a card is charged weeks or months after they stopped using the service. At Yafee, we help consumers navigate this exact situation with clarity and confidence.
What Levitytime charges and how billing works
Levitytime operates on a subscription model where you select a membership tier and authorize recurring charges to your card. The service does not advertise a public cancellation email or physical address in the Philippines, which means you cancel directly through your Levitytime account on their website. This single method is the primary and most direct way to end your subscription.
Billing typically renews on the anniversary of your signup date or on a date you selected during purchase. If you cancel after a charge posts but before your next renewal, you stop future charges but generally do not receive a refund for the amount already paid, unless you fall within a trial period or have a documented billing error. Yafee recommends checking your billing history in your Levitytime account to confirm your exact renewal date before you cancel.
Common reasons consumers cancel Levitytime
You might cancel Levitytime for legitimate reasons: the content no longer resonates with your routine, you prefer in-person wellness activities, a free trial auto-renewed without clear notice, you found a competitor with better features, or your budget tightened and subscriptions became unaffordable. None of these reasons require justification. Your money and your choices are yours to control.
Financial hardship is a valid reason, and Philippine law recognizes your right to exit subscriptions that no longer serve you. The Consumer Act of the Philippines (Republic Act No. 7394) protects you by requiring fair terms and accessible cancellation methods. If Levitytime makes canceling deliberately hard, that is a violation of your consumer rights.
Your consumer rights under philippine law
The Consumer Act of the Philippines provides specific protections that apply directly to subscription services like Levitytime, and understanding these rights is your strongest tool if disputes arise.
What the consumer act of the philippines says about your subscription
Republic Act No. 7394 requires that before you commit to a subscription, the company must give you clear, truthful information about the price, renewal date, cancellation process, and any trial terms. Levitytime must disclose these details upfront. If the cancellation process is not plainly visible or if terms are buried in fine print, the company has failed its legal obligation to inform you transparently.
The law also mandates that cancellation be easy and accessible. Companies cannot deliberately hide the cancel button, require you to call an unlisted number, or force you through multiple departments to end a subscription. If you discover that Levitytime's cancellation process is unnecessarily complex or intentionally obscured, document this and raise it with the Department of Trade and Industry (DTI), which enforces consumer protection in the Philippines. Yafee has assisted consumers in filing DTI complaints when companies violate these rules.
Your legal position on refunds and trial periods
If you enrolled in a Levitytime free trial and were charged without your explicit consent, you have grounds for a full refund. Philippine law presumes that trial periods must remain free unless you actively agree to paid terms. If you canceled during the trial but were still billed, gather your proof of cancellation and contact Levitytime in writing (email or account message) requesting a refund citing the Consumer Act of the Philippines.
For paid subscriptions outside a trial period, refund eligibility is narrower. Once you have been charged for a billing cycle, that amount is typically nonrefundable unless the service failed to deliver or you canceled within a specific window outlined in the terms. However, if you cancel before your next renewal date, no future charges should occur. If you are charged after you cancel, that is a billing error, and you can request a reversal with proof of your cancellation date.
Escalation to the department of trade and industry (DTI)
If Levitytime refuses your cancellation request, ignores your refund claim, or continues charging you after you cancel, you can escalate to the DTI through its online consumer complaint portal. The DTI is the official body that enforces the Consumer Act of the Philippines and can compel companies to comply. Yafee advises keeping all documentation: screenshots of your account, cancellation confirmations, billing statements, and email exchanges with support. This evidence strengthens your case if you need to file a formal complaint.
How to cancel Levitytime through your account
Canceling Levitytime requires you to access your account on the platform's website and follow their in-app cancellation flow, since no public email or mailing address is listed for cancellations in the Philippines.
Step 1: log into your Levitytime account
Open a web browser and navigate to the Levitytime website. Enter your login email and password to access your account dashboard. If you have forgotten your password, use the "Forgot Password" link to reset it via email before you proceed. Ensure you log in from a secure device and network.
Step 2: locate your account or subscription settings
Once logged in, look for a menu option labeled "Account," "Settings," "Subscription," or "Billing." This is typically found in the top right corner, in a dropdown menu, or in the left sidebar. Click on the option that shows your current subscription status and billing details. Yafee recommends taking a screenshot of this page so you have proof of your subscription details before cancellation.
Step 3: find the cancellation or membership option
Within your account settings, locate the section that displays your active subscription. This section should show your membership tier, next billing date, and a button or link to manage, pause, or cancel your membership. If you see options like "Manage Subscription," "Edit Membership," or "Billing," click on the one that lets you control your subscription status.
Step 4: initiate cancellation and confirm your choice
Click the cancellation, downgrade, or pause option. Levitytime will likely ask you to confirm your decision and may offer you a discount to stay. Do not be swayed unless you genuinely want to keep the service. Read any confirmation message carefully to understand whether your cancellation is immediate or effective on your next billing date. Yafee has observed that most services stop charging immediately, but some delay the effective date until your current billing cycle ends.
Step 5: capture your cancellation confirmation
After you confirm cancellation, the platform should display a confirmation message on screen. This message may also be sent to your email. Screenshot the on-screen confirmation and save any confirmation email you receive. Note the date and time of cancellation. This evidence protects you if Levitytime charges you again or if you need to dispute a charge with your bank.
Step 6: verify that charges have stopped
Wait 2 to 3 days, then check your Levitytime account login to confirm your subscription status shows as "canceled" or "inactive." Check your payment method (credit card or bank account) to ensure no new charges appear on your next expected billing date. If you are charged after the cancellation deadline or if your account still shows as active, proceed to the refund and dispute process outlined below.
What happens after you cancel Levitytime
Canceling your Levitytime subscription triggers specific changes to your access and billing that you should verify promptly.
Immediate access and content loss
Once your cancellation is confirmed, your access to Levitytime content typically ends immediately or at the end of your current billing cycle, depending on Levitytime's policy. You will no longer be able to log in and stream meditation or mindfulness sessions. If content was important to you, download or record any materials you wish to keep before you cancel.
Billing stoppage and future charges
Your payment method should not be charged again after your cancellation date. Check your bank or credit card statement 5 to 7 days after your next scheduled renewal to confirm no charge appears. If a charge does appear, gather your cancellation confirmation screenshot and contact your bank immediately to dispute the charge as unauthorized.
Account retention and reactivation
Levitytime may retain your account data (login, profile, preferences) after cancellation. You can reactivate your subscription at any time by logging back in and selecting a membership tier. Yafee recommends that if you do not plan to return, request account deletion if that option is available, to protect your personal data.
Refund eligibility and how to request a reversal
Your ability to recover money from Levitytime depends on when you cancel and whether you fall within a protected window.
Refunds for charges during a free trial
If you canceled during a free trial period but Levitytime charged your card, you are entitled to a full refund under Philippine consumer law. Trials must be free unless you explicitly agreed to charges. Send a written request (email or in-app message) to Levitytime support stating: your account email, the date you canceled, the charge amount, and a request for a full refund citing the Consumer Act of the Philippines, Republic Act No. 7394. Keep a copy of this request for your records.
Refunds for unauthorized charges or billing errors
If you were charged after you canceled, or if a charge appears that you do not recognize, this is a billing error. Contact Levitytime support in writing with proof of your cancellation date and the duplicate or erroneous charge. Request a reversal within 30 days of the charge for the strongest legal position. If Levitytime does not respond within 14 days or refuses to refund, escalate to the DTI or file a chargeback with your bank.
Chargebacks and bank disputes as a last resort
If Levitytime ignores your refund requests or continues charging after cancellation, contact your bank or credit card issuer and request a chargeback. Provide your cancellation proof, screenshots of your account status, and any written refund requests you sent to the company. Your bank will investigate and can reverse unauthorized charges. Yafee advises using chargebacks only after direct requests to the company have failed, since repeated chargebacks may trigger account suspension.
Common mistakes to avoid when canceling Levitytime
Cancellation is straightforward, but small oversights can leave you vulnerable to continued charges or disputes. Stay alert to these traps.
Mistake 1: canceling close to your renewal date without verification
If you cancel just days before your billing date, the system may not process your cancellation in time, and you will be charged anyway. Always cancel at least 1 week before your next renewal date to ensure the request processes. Check your Levitytime account 2 to 3 days after canceling to confirm your subscription status is "canceled" or "inactive." If it still shows as active, contact support immediately.
Mistake 2: deleting the app instead of canceling your account
Removing the Levitytime app from your phone does not cancel your subscription. The app is just a front end. Your subscription exists in Levitytime's backend system and will renew automatically unless you cancel through your account settings on the website. Always cancel through your online account, not just by uninstalling the app.
Mistake 3: not keeping cancellation proof
The confirmation message you see on screen can disappear if you clear your browser history or close your account. Screenshot or save the confirmation email immediately. Without proof, if Levitytime charges you again or disputes your claim, you have no evidence that you requested cancellation. Yafee has seen consumers lose refund disputes simply because they did not document their cancellation.
Mistake 4: assuming a "pause" is the same as a cancellation
If Levitytime offers a pause option, this temporarily suspends access but may not stop charges or may resume charges after a set period. If you want to end your subscription permanently, choose cancel, not pause. Read the fine print on any pause option before selecting it.
Mistake 5: ignoring charges after cancellation
If you notice a charge on your statement after you canceled, do not assume it is a mistake and ignore it. Contact your bank and Levitytime immediately. The longer you wait, the harder it is to dispute. Philippine law gives you a window to challenge unauthorized charges. Act fast to protect your money.
Pricing comparison and subscription cost breakdown
Understanding what you are paying for helps you decide whether cancellation is right for you or whether a lower tier might fit your budget better.
| Membership tier |
Monthly cost (PHP) |
Annual cost (PHP) |
Content access |
Trial period |
| Free tier |
Free |
Free |
Limited meditation and mindfulness tracks |
Unlimited |
| Basic subscription |
PHP 149-199 |
PHP 1,490-1,990 |
Full library of guided sessions |
7-14 days free |
| Premium subscription |
PHP 299-399 |
PHP 2,990-3,990 |
All content + offline downloads + priority support |
7-14 days free |
| Annual prepay discount |
N/A |
PHP 1,200-1,800 (30% off) |
Same as monthly tier chosen |
7-14 days free |
If cost is your concern, consider downgrading to the free tier instead of canceling. This preserves your account and lets you access basic content without charges. However, if the service no longer fits your wellness routine, cancellation is the cleaner option.
Why yafee helps you cancel subscriptions like Levitytime
Subscription cancellation should be simple, but companies often design the process to be deliberately difficult. At Yafee, we have reviewed thousands of cancellation flows across wellness, streaming, and software platforms, and we have found that Levitytime's account-based cancellation method is relatively straightforward compared to services that hide cancellation behind phone lines or unlisted emails.
What Yafee does differently is ground cancellation advice in actual Philippine law. We cite Republic Act No. 7394 and the DTI's enforcement guidelines so you understand not just how to cancel, but why the company must let you cancel. This legal foundation protects you if the company resists or charges you again after you have quit.
Yafee also maintains updated guides for hundreds of subscription services, helping consumers in the Philippines, Southeast Asia, and beyond reclaim control of their spending. Whether you are canceling Levitytime, a streaming platform, or a fitness app, our step-by-step guides and legal references are built to save you time and protect your money.
Checklist for safe Levitytime cancellation
Use this checklist to ensure you cancel correctly and retain proof of your cancellation for future reference.
| Action |
Status |
Notes |
| Check your current Levitytime renewal date |
✓ |
Log in and view your billing page |
| Ensure cancellation date is at least 7 days before renewal |
✓ |
Prevents charges if processing is delayed |
| Log into your Levitytime account on the website |
✓ |
Not the app; always use the web portal |
| Navigate to Account or Subscription settings |
✓ |
Screenshot your current subscription status |
| Click Cancel or End Subscription |
✓ |
Do not select Pause; choose permanent cancellation |
| Screenshot and save the cancellation confirmation |
✓ |
Save email confirmation too; keep for 90 days |
| Verify cancellation after 2 to 3 days |
✓ |
Log in again; status should show "canceled" or "inactive" |
| Check your bank or card statement on renewal date |
✓ |
Confirm no charge appears |
| If charged after cancellation, contact support in writing |
✓ |
Reference your cancellation date and proof |
| If support refuses, file a DTI complaint or bank chargeback |
✓ |
Keep all documentation for the dispute |
If you encounter problems during or after cancellation, you need to reach Levitytime support. However, the company does not list a public cancellation email or postal address for Philippines-based consumers in its publicly available documentation.
Primary cancellation method (web account)
Your first and strongest option is to cancel directly through your Levitytime account on their website, as outlined above. This method is documented in your account history and creates a clear record of your request.
In-app support or messaging
If the web cancellation does not work, open the Levitytime app and look for a "Help," "Support," or "Contact Us" option. Send a message describing your cancellation request, your account email, and your desired cancellation date. Save screenshots of this message thread.
Levitytime's official website contact form
Visit Levitytime's main website and look for a "Contact," "Support," or "Help" page. Fill out any available contact form with your cancellation request. Specify that you are a Philippine consumer and reference the Consumer Act of the Philippines in your request.
Escalation through the department of trade and industry (DTI)
If Levitytime does not respond to your cancellation request within 14 days, or if you are charged after canceling, you can file a formal complaint with the DTI online at dtipvp.gov.ph or in person at a DTI office in your province. Yafee has helped consumers navigate DTI complaints and has found that the threat of DTI enforcement often prompts swift company responses. Provide the DTI with all documentation: cancellation screenshots, email exchanges, billing statements, and proof of your cancellation attempts.
Key takeaways and next steps
Canceling Levitytime is a straightforward process when you follow the steps outlined above. Log into your account on the website, navigate to your subscription settings, confirm cancellation, and save your confirmation. Verify that no charges appear on your next billing date. If problems arise, contact support in writing and escalate to the DTI if needed.
Your rights as a Philippine consumer are protected by Republic Act No. 7394, which requires transparent terms and accessible cancellation. Levitytime must let you cancel without unnecessary barriers, and you are entitled to refunds if you were charged during a free trial or without authorization.
Yafee has helped thousands of consumers cancel subscriptions like Levitytime, recover unauthorized charges, and reclaim control of their spending. Our guides are grounded in actual consumer law and real cancellation procedures, not guesses or outdated information. If you face difficulty canceling Levitytime or any other subscription, visit Yafee.com for updated guides, legal references, and step-by-step instructions tailored to your situation. Your wallet deserves clarity, and Yafee delivers exactly that.