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Cancel Gladtimes: The Right Way
How to cancel Gladtimes and stop unwanted charges permanently
Understanding Gladtimes and why filipino subscribers cancel
Gladtimes presents itself as a wellness subscription platform offering mindfulness sessions, creative workshops, and social networking features designed to improve your daily wellbeing. In reality, the service operates with minimal transparency, offers no clear cancellation pathway, and leaves many Filipino users struggling with recurring charges long after they believed they had stopped their membership.
You deserve a subscription service that respects your decision to leave. Yafee has guided thousands of Filipino consumers through exactly this situation, and this guide walks you through every step required to cancel Gladtimes with confidence and protect your bank account from further deductions.
What Gladtimes actually charges you each month
Gladtimes operates as an international recurring subscription, typically billed at USD $9.99 per cycle. For Filipino users, this translates to approximately PHP 550-600 depending on your bank's current exchange rate and any processing fees applied. The service debits your account monthly and advertises auto-renewal as standard, meaning charges continue until you formally cancel.
The company does not appear to offer any Philippine-specific payment methods such as GCash, Maya, or local bank transfers. This suggests international processing, which often includes hidden currency conversion margins and additional fees stacked on top of the advertised price.
Why cancellation is harder than it should be
Gladtimes maintains minimal public information about its operations. The company does not publish a verified founding date, registered office location, or official Philippines-based support contact. The only physical address connected to Gladtimes is 1105 Green Grove Road, Neptune, New Jersey 07753, United States, which public records identify as a real estate agency office rather than Gladtimes' primary business location.
This lack of transparency creates friction in the cancellation process. When you attempt to cancel, support may take weeks to respond, or may deny your request entirely. Yafee recommends you screenshot every communication and save proof of your cancellation request before you submit it.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) grants you fundamental protections regardless of where Gladtimes operates or how it describes its business.
What the consumer act of the philippines guarantees you
Under the Consumer Act, you have the explicit right to cancel a subscription service at any time. Section 100 of the law prohibits suppliers from imposing unreasonable conditions that prevent cancellation or impose punitive fees for exercising that right. Consequently, any attempt by Gladtimes to charge you after you have submitted a valid cancellation request violates Philippine consumer law.
Furthermore, the law requires that charges be transparent, that billing practices be clearly disclosed before you become a subscriber, and that recurring charges remain reversible upon request. If Gladtimes continues to debit your account after you cancel, you have grounds to dispute those charges with your bank and to file a complaint with the Department of Trade and Industry (DTI).
Your legal position on cancellation and refunds
You are entitled to cancel Gladtimes without penalty. You are entitled to demand a refund for any charges incurred after you submitted your cancellation request. If Gladtimes refuses to process your cancellation or continues billing, the DTI's Consumer Protection Group (CPG) has authority to investigate and enforce compliance. In accordance with the Consumer Act, you may also dispute the charges directly with your bank under the Bangko Sentral ng Pilipinas' (BSP) guidelines for fraudulent or unauthorized transactions.
Yafee advises that you keep copies of every email, screenshot, and proof of payment. These documents form your evidence if you need to escalate the dispute to your bank or the DTI.
Pricing breakdown and what you are paying
The following table summarizes Gladtimes' billing structure and why it matters to your cancellation timeline.
| Billing component | Amount (USD) | Estimated PHP equivalent | Frequency | Notes |
|---|---|---|---|---|
| Monthly subscription | $9.99 | ₱550-600 | Every 30 days | Auto-renews unless cancelled |
| Currency conversion fee | Included in total | Variable | Per transaction | May increase your actual charge |
| International transaction fee | Varies by bank | ₱20-100 additional | Per charge | Check your bank's fee schedule |
| Refund eligibility | Unclear | Unclear | N/A | Not disclosed in public terms |
| Cancellation deadline | N/A | N/A | Not specified | Yafee recommends 7 days before renewal |
How to cancel Gladtimes in four essential steps
Follow this structured approach to cancel Gladtimes and ensure your cancellation is processed and recorded.
Step one: gather your account and payment information
Before you submit any cancellation request, collect the following documents:
- Your email address registered with Gladtimes
- Your account username or user ID (if you have it)
- The bank card or payment method you used to subscribe
- Screenshots of your account dashboard showing your active subscription status
- Copies of at least two billing statements showing the charges (PHP 550-600)
These items prove your subscription history and protect you if Gladtimes disputes your cancellation request later.
Step two: locate the official cancellation contact method
Attempt to cancel through Gladtimes' official channels in this order:
- Log into your Gladtimes account and look for a "Settings", "Billing", or "Subscription Management" section.
- Many subscription services allow you to cancel directly from your account dashboard.
- If you find a cancel button, click it immediately and screenshot the confirmation screen.
- If no account dashboard option exists, check the Gladtimes website footer or "Contact Us" page for an email address or support form.
- Look for customer support, billing support, or cancellations email addresses.
- Note the exact email address you will use.
- If the website is offline or unavailable, search for Gladtimes' social media accounts (Facebook, Instagram, Twitter).
- Send a direct message requesting the cancellation email address.
- Save a screenshot of your message and any response.
Step three: submit your written cancellation request
Send a formal cancellation email to Gladtimes' support address. Use this template, adapting the details to your account:
Subject: Formal request to cancel Gladtimes subscription and cease all charges
Dear Gladtimes Support,
I am writing to formally request immediate cancellation of my Gladtimes subscription effective today. My account email is [your email address] and my user ID is [your user ID if known].
My payment method [last four digits of card] has been charged PHP 550-600 monthly for [number] months. I confirm that I wish to terminate this subscription immediately and request that all future charges cease.
Please confirm receipt of this request and provide a written cancellation confirmation within 7 business days. If charges appear on my account after the date of this email, I will dispute them with my bank and report this to the Department of Trade and Industry under the Consumer Act of the Philippines (Republic Act No. 7394).
Regards,
[Your full name]
[Your phone number]
[Today's date]
Send this email from the same email address registered with Gladtimes. Do not use casual language. Formal, documented cancellation requests carry more weight if you later need to escalate to your bank or the DTI.
Step four: document everything and monitor your account
After you submit your cancellation request, take these protective actions:
- Save the full email (including headers showing date and time sent) to a folder on your computer.
- Do not rely on your email provider alone; download copies as PDF files.
- Set a calendar reminder for 10 days later to check whether Gladtimes has replied.
- If no response arrives, send a follow-up email with the subject "Follow-up: Cancellation request of [date]".
- Monitor your bank statement for the next three billing cycles.
- If a charge appears after your cancellation email, immediately note the date and amount.
- Do not assume cancellation is complete until you receive written confirmation from Gladtimes or your bank statement shows no charge on the expected renewal date.
- Yafee recommends confirming cancellation in writing rather than relying on customer service phone calls, which leave no trail.
What to do if Gladtimes continues to charge you after cancellation
If a charge appears on your statement after you have submitted a cancellation request, act immediately.
Dispute the charge with your bank
Contact your bank within 30 days of the unauthorized charge. Provide your bank with copies of your cancellation email and the proof that Gladtimes charged you after your request. Under BSP rules, your bank must investigate and may reverse the charge within 45 days. Use the following language when calling your bank:
"I have cancelled my Gladtimes subscription in writing and have proof of that cancellation. A charge of PHP [amount] appeared on [date]. This charge is unauthorized and was made without my consent. I request a chargeback dispute."
File a complaint with the department of trade and industry
If your bank does not reverse the charge, or if Gladtimes refuses to acknowledge your cancellation request, file a formal complaint with the DTI's Consumer Protection Group. You can do this online at the DTI website or by visiting your nearest DTI regional office. Provide the following:
- Your written cancellation email to Gladtimes
- Proof of the unauthorized charge(s)
- Copies of any responses (or lack of response) from Gladtimes
- A statement that Gladtimes has violated the Consumer Act of the Philippines
The DTI has authority to compel Gladtimes to refund your charges and to impose penalties for non-compliance.
Refund eligibility and timeline
Gladtimes does not publicly disclose whether it offers refunds for partial months or for charges incurred before cancellation. In accordance with consumer protection principles, Yafee advises that you request a refund for any full billing cycles that occurred after your cancellation request was submitted.
Your bank may also offer purchase protection or subscription fraud insurance depending on your account type. Contact your bank's customer service to confirm whether your account qualifies.
Common mistakes to avoid during cancellation
Cancelling Gladtimes is straightforward when you follow procedure, but these missteps can delay your exit or weaken your position if you need to escalate.
Do not rely on verbal cancellation requests
If Gladtimes offers only a phone number, do not call and expect the cancellation to be processed. Always send a written email from your registered account email address. Phone conversations leave no proof, and a support representative may claim they never received your request.
Do not assume silence means approval
If Gladtimes does not respond to your cancellation email within 10 business days, do not assume your cancellation is complete. Send a follow-up email with the same formal language. Continue monitoring your bank statement even if you do not receive confirmation.
Do not close your account before cancelling the subscription
Close the account only after you receive written confirmation that your subscription has ended and you have verified that no charges appear on your next billing cycle. Closing your account before cancelling the subscription may prevent Gladtimes from processing your request.
Do not attempt to dispute charges before cancelling
File a chargeback with your bank only after you have formally cancelled in writing. If you initiate a dispute before cancelling, Gladtimes may claim you are still an active subscriber and refuse further contact. Cancel first, document the cancellation, then dispute if charges continue.
What happens after your Gladtimes cancellation is confirmed
Once Gladtimes confirms your cancellation in writing, your legal entitlement to stop paying begins immediately. Nevertheless, several actions ensure your cancellation remains permanent.
Monitor your bank statement for three full billing cycles
Do not assume one billing cycle without a charge means you are free. Continue checking for 90 days after the date you submitted your cancellation request. Subscription services sometimes process cancellations with a delay, and some reactivate cancelled accounts without permission.
Save your cancellation confirmation permanently
Store the email confirmation from Gladtimes, along with your cancellation request, in a dedicated folder. These documents protect you if you need to prove cancellation to your bank or the DTI at any point in the future.
Check your credit card statement annually
Every few months, scan your statement for any recurrence of PHP 550-600 charges. Subscription services sometimes reactivate accounts automatically years later or attempt to resume billing after a long gap. Early detection prevents months of unwanted charges.
Cancellation address and escalation contact
If you cannot locate Gladtimes' email address, the physical address on record is:
Addr Properties LLC (Gladtimes)
1105 Green Grove Road
Neptune, New Jersey 07753
United States
However, Yafee recommends using email as your primary cancellation method, as this service does not maintain a verified Philippines-based office or support line. If the email address is unavailable, send your cancellation request to this physical address via registered mail.
For escalation, contact the Department of Trade and Industry Consumer Protection Group:
DTI Consumer Protection Group
Department of Trade and Industry
Makati Avenue, Makati City 1200
Philippines
Telephone: +63 2 8751 3000 (switchboard)
You can also file complaints online at the DTI website if you receive no response from Gladtimes within 30 days of your cancellation request.
Summary: your cancellation checklist and timeline
| Action | Timeline | Evidence to save | Completed? |
|---|---|---|---|
| Gather account information | Today | Screenshots of account and billing statements | |
| Locate cancellation contact | Today | Email address or support form link | |
| Send formal cancellation email | Today or tomorrow | Full email with headers, sent from registered address | |
| Monitor for response | 10 business days | Response email or lack thereof | |
| Send follow-up if needed | Day 11 | Follow-up email with original reference | |
| Verify no charges for 3 cycles | 90 days | Screenshots of bank statement showing zero charges |
Final steps and next actions
You now have a complete, legally grounded process to cancel Gladtimes and protect your bank account. The Consumer Act of the Philippines is on your side, and the DTI enforces it. Your cancellation request, when submitted in writing to Gladtimes' official email, creates a legal record that protects you if the company ignores your wishes.
Start today by gathering your account information and locating Gladtimes' support email. Send your cancellation request before your next billing date. Monitor your account for the next three months, and do not hesitate to dispute unauthorized charges or escalate to the DTI if Gladtimes refuses to honour your cancellation.
Yafee has helped thousands of Filipino consumers cancel unwanted subscriptions and recover unauthorized charges. The same process applies here. Your money is yours. Take control of it today. Visit Yafee.com now to access more guides on subscription cancellation, consumer rights, and debt recovery across dozens of services operating in the Philippines.
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