How to cancel Perfect Resume in nigeria and stop recurring charges

What Perfect Resume is and why cancellation matters

Perfect Resume is a resume-building platform that helps you create, format, and export professional CVs and cover letters through a web or mobile application. The service operates on both free and paid subscription tiers, with premium features unlocking when you pay a recurring monthly or annual fee.

If you subscribed through the Apple App Store or Google Play Store, your charges recur automatically at the end of each billing cycle. Many Nigerian users discover they no longer need the service after finding employment, completing their job search, or switching to an alternative tool. At Yafee, we specialise in helping Nigerian consumers understand their rights and execute cancellations correctly, ensuring no unnecessary charges continue after you've decided to leave. The process differs depending on where you purchased your subscription, but once you identify the right platform, cancellation takes minutes.

Why timing matters for your wallet

Every day your subscription remains active, you risk another automatic charge. If your next billing date falls within the next few days, cancelling immediately prevents that charge from processing. In Nigeria, where budgets are carefully managed, reclaiming control over your subscriptions directly impacts your monthly cash flow. The Federal Competition and Consumer Protection Act (FCCPA, 2018) gives you the right to cancel at any time, provided you follow the correct procedure for your payment platform.

How Perfect Resume charges work in nigeria

Perfect Resume typically processes payments through Apple's App Store or Google Play Store when you subscribe via their apps. These platforms handle the billing, not Perfect Resume directly. This means your cancellation request goes to Apple or Google, not to the resume service itself. Your subscription auto-renews on your next billing anniversary unless you actively cancel beforehand.

Your consumer rights under nigerian law

The Federal Competition and Consumer Protection Act (FCCPA, 2018) protects you as a Nigerian consumer when dealing with subscription services and digital products.

What the FCCPA guarantees you

Under the FCCPA, you have the right to accurate, transparent information about pricing, billing cycles, and automatic renewal terms before you buy. Consequently, if Perfect Resume failed to clearly disclose that your subscription would auto-renew, or if charges appeared without your clear consent, you have grounds to dispute them. The law also protects you against misleading advertising and hidden fees. If you were not informed of the full cost upfront, or if the service failed to deliver promised features, you can request a refund through the Federal Competition and Consumer Protection Commission (FCCPC).

Furthermore, you retain the right to cancel your subscription at any time. No company can force you to continue paying if you no longer want the service. The FCCPA explicitly prohibits unfair contract terms, including automatic renewal clauses that make cancellation deliberately difficult.

Your legal position

You are entitled to cancel Perfect Resume immediately upon request. If the company charges you after cancellation, those charges are unauthorised under Nigerian consumer law. If Perfect Resume or the app store refuses your refund request without legitimate cause, escalate to the FCCPC with copies of all correspondence, payment receipts, and screenshots of charges. The FCCPC investigates violations and can compel refunds or sanctions against offending companies.

How to escalate if cancellation is refused

If you submit a cancellation request and receive no confirmation, or if Perfect Resume or the app store denies a refund you believe you're entitled to, file a formal complaint with the Federal Competition and Consumer Protection Commission. You can lodge a complaint online at fccpc.gov.ng or visit their office in Abuja. Keep all email correspondence, transaction records, and screenshots of charges. Document the exact dates you requested cancellation and when charges appeared afterward. The FCCPC takes action against companies that violate consumer rights, and your complaint becomes part of their enforcement record.

How to cancel Perfect Resume on apple app store

If you subscribed to Perfect Resume or a similar resume-building app through your iPhone or iPad, you cancel directly within the Apple ecosystem, not through the app itself.

Step 1: open settings and locate your apple ID

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the very top of the screen.
   • If you do not see your name, you are not signed into an Apple ID. Sign in first before proceeding.
3. Verify you are viewing your Apple ID account screen.

Step 2: navigate to subscriptions

1. From your Apple ID screen, tap Subscriptions.
   • This option appears near the top of the menu, below Passwords and Security.
2. You now see a list of all active and expired subscriptions linked to your Apple ID.

Step 3: identify Perfect Resume or the resume app

1. Scroll through the subscription list to find Perfect Resume or any resume-building app you subscribed to.
   • App names vary slightly depending on the version and developer. Look for keywords like "Resume," "CV," or "Builder."
   • If you have multiple resume apps, ensure you select the correct one.
2. Tap on the app name once you locate it.

Step 4: cancel the subscription

1. You now see the subscription details, including your renewal date and price.
   • Note the renewal date for your records.
2. Tap Cancel Subscription at the bottom of the screen.
   • This button appears in red text. If you do not see it, the subscription may already be cancelled.
3. A confirmation menu appears asking if you want to keep or cancel the subscription.
4. Tap Cancel Subscription again to confirm.
   • Apple may ask for your reason for cancellation. You can select a generic reason or leave it blank.

Step 5: verify cancellation

1. You see a final message confirming "Your subscription has been cancelled."
   • Screenshot this confirmation for your records.
2. Return to the Subscriptions list. Perfect Resume should now show as cancelled or no longer appear in your active subscriptions.
3. Your access to premium features ends on your current renewal date. You can use the service in free mode until that date passes.

How to cancel Perfect Resume on google play store

If you subscribed through an Android phone or tablet, you cancel through the Google Play Store app or website using your Google account.

Step 1: open google play store and access subscriptions

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
   • This is usually your initials or profile photo.
3. Select Payments and subscriptions from the menu.

Step 2: view your active subscriptions

1. Tap Subscriptions to view all active subscriptions linked to your Google account.
2. You see a list of all services you currently pay for through Google Play.

Step 3: find and select Perfect Resume

1. Scroll through the list to locate Perfect Resume or your resume-building app.
   • Check the app name carefully. Developers often use variations like "Resume Builder," "CV Creator," or "Professional Resume."
2. Tap the app name to open its subscription page.

Step 4: cancel the subscription

1. You now see your subscription details, including the renewal date and price.
   • Write down the renewal date in case you need it for a dispute.
2. Tap Cancel subscription at the bottom of the screen.
   • Google Play may ask for feedback about why you are cancelling. This is optional.
3. Confirm your cancellation by tapping Cancel subscription again.

Step 5: confirm cancellation is processed

1. You receive a confirmation message stating your subscription has been cancelled.
2. The subscription may show as "Cancelled" or disappear from your active list within minutes.
   • If it remains visible, refresh the page or restart the app.
3. Screenshot the confirmation page for your records.

What happens after you cancel Perfect Resume

Cancellation takes effect immediately, but your access to premium features continues until your current billing cycle ends. This is standard practice across subscription platforms in Nigeria and internationally.

Your access during the final billing period

After you cancel, you retain full access to Premium Resume until midnight on your renewal date. You can still export resumes, use premium templates, and download your work. Make sure you download or save any resumes you created before the renewal date passes, as access to premium features will revert to free-tier functionality.

Refunds for unused time

App store policies in Nigeria typically do not offer refunds for unused subscription time. However, if you cancelled within 48 hours of purchase, you may be eligible for a refund under Apple or Google's standard policies. To request a refund, visit the app store's support page directly. If the refund is denied and you believe Perfect Resume misrepresented its service, you can file a complaint with the FCCPC as outlined in the consumer rights section above. Yafee has helped thousands of Nigerian consumers recover refunds by documenting their case properly and escalating through the correct channels.

Confirming no future charges

Check your subscription list again after one week to confirm Perfect Resume no longer appears. Monitor your bank or payment method statements for the next 30 days to ensure no additional charges post. If you see a charge after cancellation, contact your bank immediately to dispute it as an unauthorised transaction. At Yafee, we recommend setting a reminder for your old renewal date so you can verify no charge occurs.

Common mistakes when cancelling Perfect Resume

Cancellation is straightforward once you understand the process, but a few common errors can leave you confused or charged unexpectedly.

Deleting the app without cancelling the subscription

Removing Perfect Resume from your phone does not cancel your subscription. Many Nigerian users believe deleting the app stops charges, but the subscription continues in the background, and your payment method is charged on schedule. Always cancel through the app store settings before uninstalling the app.

Cancelling through the app instead of the app store

Perfect Resume may have a settings menu inside the app. However, cancelling your subscription through the app itself often does not work, because the subscription is managed by Apple or Google, not by Perfect Resume directly. Always cancel through Settings (iOS) or the Google Play Store (Android), never within the app.

Waiting until after the renewal date

If you delay cancellation until after your renewal date passes, you will be charged for another month. Check your next billing date immediately and cancel at least one day before. Yafee recommends cancelling as soon as you decide you no longer need the service, rather than waiting.

Not keeping proof of cancellation

If a dispute arises or a charge appears after cancellation, you need evidence that you cancelled. Screenshot the confirmation message and write down the date and time you cancelled. Store these in a folder or email them to yourself for safekeeping.

Requesting a refund for Perfect Resume

Refund eligibility depends on when you cancel relative to your billing date and whether the service failed to deliver as promised.

Refunds within 48 hours of purchase

Both Apple App Store and Google Play Store allow refunds within 48 hours of purchase if you have not substantially used the service. Contact the respective app store support page, select the Perfect Resume charge, and request a refund. Provide a brief reason, such as "Accidental purchase" or "Service not as described." The app store usually processes refund requests within 5 to 10 business days.

Refunds after 48 hours

Refunds beyond 48 hours are at the discretion of the app store and depend on whether Perfect Resume breached consumer protections. If the service did not match the description on the app store, contained hidden charges, or failed to deliver promised features, you have grounds for a refund under the FCCPA. Contact the app store directly and explain the breach. If refused, escalate to the FCCPC with documentation.

Disputing charges through your bank

If Perfect Resume or the app store continues charging you after cancellation, or if a refund is wrongfully denied, dispute the charge directly with your bank or payment provider. Contact your bank's customer service, explain the situation, and provide screenshots of your cancellation confirmation and subsequent unauthorised charges. Your bank can reverse unauthorised charges within a specified timeframe (typically 90 days from the transaction date in Nigeria). Yafee advises Nigerian consumers to keep all bank statements and communication records during disputes.

Pricing and subscription tiers for Perfect Resume

Understanding what you are currently paying helps you identify whether cancellation is the right choice.

Exact pricing varies depending on your currency, app store, and any active promotions. Check your subscription details in the app store to confirm your current plan and renewal price.

Should you cancel Perfect Resume or switch to an alternative

Cancellation is right for you if you have finished your job search, found employment, or prefer a free tool. However, if you want a different resume service, you may wish to compare alternatives before leaving.

When to cancel immediately

Cancel if you no longer build or update resumes, have completed your job application process, prefer free tools, or cannot justify the monthly cost. There is no penalty for cancelling, and you can resubscribe anytime if you change your mind.

When to consider alternatives instead

If you still need a resume builder but find Perfect Resume lacking, alternatives include Canva (free and premium), Google Docs templates, or LinkedIn resume features. Research these options before cancelling so you have a backup ready. Yafee recommends testing a free alternative for one week before cancelling your paid subscription, ensuring the new tool meets your needs.

Common mistakes to avoid during and after cancellation

A few preventative steps ensure your cancellation process runs smoothly and no disputes arise afterward.

Cancellation checklist for nigerian users

1. Note your Perfect Resume renewal date before cancelling.
2. Log into your app store account (Apple Settings or Google Play).
3. Navigate to Subscriptions and locate Perfect Resume.
4. Tap Cancel Subscription and confirm.
5. Screenshot the cancellation confirmation message.
6. Download any resumes or documents you wish to keep.
7. Wait 24 hours, then verify Perfect Resume no longer appears in your active subscriptions.
8. Check your bank statement 30 days later to confirm no charge appeared after cancellation.
9. If an unauthorised charge appears, dispute it with your bank immediately.
10. Keep all screenshots and cancellation confirmations for 12 months in case of disputes.

Contact information and escalation routes

If Perfect Resume fails to honour your cancellation or you need further assistance, use the following escalation paths.

Perfect Resume support (if available)

Check the Perfect Resume app or website for a contact email or support form. Send a formal cancellation request with your account details and request a confirmation email. Keep a copy of this request and their response.

Federal competition and consumer protection commission (FCCPC)

If Perfect Resume or the app store refuses your cancellation or refund request, file a complaint with the FCCPC. You can lodge a complaint online at fccpc.gov.ng or visit their office at No. 40, Aguiyi Ironsi Street, Maitama, Abuja FCT. Include copies of all correspondence, transaction receipts, cancellation confirmation screenshots, and a detailed description of the issue. The FCCPC investigates complaints and can compel companies to refund consumers or face sanctions.

Apple app store support

If you cancelled through Apple but did not receive a confirmation or a charge appeared afterward, contact Apple Support at support.apple.com or use the Report a Problem option in the App Store app. Provide your Apple ID, the date of cancellation, and screenshots of charges.

Google play store support

For Android users, contact Google Play support at support.google.com/googleplay or use the Help and Feedback option in the Google Play Store app. Provide your Google account email, subscription name, and cancellation date.

Summary and next steps

Cancelling Perfect Resume in Nigeria is a straightforward process that takes minutes once you identify the correct platform. Whether you subscribed through Apple App Store or Google Play Store, you cancel through your device settings, not through the app itself. The Federal Competition and Consumer Protection Act (FCCPA, 2018) protects your right to cancel at any time without penalty, and the Federal Competition and Consumer Protection Commission (FCCPC) will support you if the company refuses to honour your cancellation.

Download or save any resumes you created before your renewal date passes. Monitor your bank statement for 30 days to confirm no charges appear after cancellation. If Perfect Resume charges you after you cancel, dispute the transaction with your bank and escalate to the FCCPC if necessary. Yafee has helped thousands of Nigerian consumers cancel unwanted subscriptions, recover unauthorised charges, and understand their consumer rights. Visit yafee.com today to explore more guides on managing subscriptions, understanding your rights under Nigerian law, and reclaiming control over your digital services. Our team at Yafee is ready to support you every step of the way.