Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Invoice Simple, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₦1,494.90 for 48h, then ₦81,389.00 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Invoice Simple in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Invoice Simple
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Invoice Simple subscription with zero hassle
1
Fill in the form
Give us your details and those of your Invoice Simple subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Invoice Simple. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Invoice Simple refuses your cancellation.
Frequently asked questions
Cancel Invoice Simple: Step-by-Step Guide
How to cancel Invoice Simple in nigeria: your complete legal guide and step-by-step walkthrough
Understanding Invoice Simple and why you might want to cancel
Invoice Simple is a mobile and web-based invoicing platform designed for Nigerian small business owners, freelancers, and sole traders who need to generate, dispatch, and monitor professional invoices without the overhead of comprehensive accounting software. The service delivers invoice templates, payment collection functionality, delivery read receipts, and foundational expense tracking across iOS, Android, and web browsers.
You may have registered expecting Invoice Simple to enhance your billing efficiency, yet discovered that it lacks integration with your existing business systems, exceeds your budget allocation, or fails to align with your invoicing requirements. Whatever your circumstances, Yafee is here to guide you through cancellation with transparency and confidence.
Who uses Invoice Simple
Invoice Simple appeals to Nigerian entrepreneurs operating as sole traders or managing small teams. The typical user prioritises speed over advanced functionality and seeks to avoid enterprise accounting software costs. You may have discovered the service through the Apple App Store, Google Play Store, or via their official website.
How Invoice Simple bills you in nigeria
Invoice Simple processes subscriptions through three distinct channels: direct website subscriptions, Apple App Store billing, and Google Play Store billing. Your billing method determines where you initiate cancellation and how you pursue refunds. This distinction carries significant weight when you decide to stop paying.
Your consumer rights in nigeria under the federal competition and consumer protection act
As a Nigerian consumer, the Federal Competition and Consumer Protection (FCCP) Act, 2018 shields you against unfair contract terms, deceptive billing practices, and service provider non-compliance with cancellation requests.
Key protections that apply to Invoice Simple cancellation
The FCCP Act mandates that service providers honour cancellation requests within a reasonable timeframe and comply with fair consumer expectations. If Invoice Simple declares all fees non-refundable yet delays cancellation, or locks you into auto-renewal without explicit consent, you have legitimate grounds to escalate your complaint to the Federal Competition and Consumer Protection Commission (FCCPC).
Furthermore, if you were charged without authorisation or your cancellation request was disregarded beyond 30 days, the FCCPC can investigate and intervene on your behalf. Yafee recommends preserving all cancellation requests, screenshots of confirmation messages, and communication timestamps for documentation purposes.
When to escalate to the FCCPC
Contact the FCCPC at [email protected] if Invoice Simple refuses to cancel within 30 days, continues charging after you initiated cancellation, or ignores your refund request entirely. The commission addresses consumer complaints across Nigeria and possesses authority to compel service providers to comply with applicable legislation.
Your legal position: Under the FCCP Act, 2018, you retain the right to cancel at any time and receive clear confirmation of that cancellation. Service providers cannot impose hidden penalties for cancellation or continue billing after you have submitted a formal cancellation request. If Invoice Simple breaches these rights, the FCCPC will act on your behalf.
Invoice Simple pricing and plan options in nigeria
Understanding your current plan tier enables you to calculate your savings and determine whether cancellation takes immediate effect or concludes at your next renewal date.
Current plan structure and pricing
| Plan name | Approximate monthly cost (NGN) | Billing cycle | Key features | Best for |
|---|---|---|---|---|
| Essentials | ₦1,500-₦2,000 | Monthly or annual | Up to 3 invoices per month; QR codes; online payment collection; read receipts; basic expense tracking | Micro-businesses and individual freelancers with minimal invoice volume |
| Plus | ₦3,000-₦4,000 | Monthly or annual | Unlimited invoices; client portal; advanced customisation; multi-user access; recurring invoices | Growing small teams and service-based businesses |
| Premium | ₦5,000-₦7,000 | Monthly or annual | Everything in Plus; priority support; white-label options; advanced reporting; API access | Established businesses requiring branded invoicing and system integration |
Why you might cancel Invoice Simple
Your reasons for cancellation determine your next steps and refund eligibility. Common motivations include service underutilisation, cost reduction, migration to competing platforms, or poor integration with your existing tools. Yafee has assisted thousands of users in identifying whether cancellation aligns with their business needs, and we can help you evaluate your position objectively.
How to cancel Invoice Simple if you subscribed on the website
Website-based cancellations follow a direct process through your Invoice Simple account settings and typically result in immediate cessation of billing.
Step 1: log into your Invoice Simple account
- Open your web browser and navigate to the Invoice Simple login page
- Enter your email address and password
- If you have forgotten your password, select the "Forgot Password?" link and follow the reset instructions sent to your registered email address
- Complete any two-factor authentication if enabled on your account
Step 2: access your account settings and subscription details
- Once logged in, locate your account menu (typically positioned in the top-right corner)
- Select "Settings" or "Account Settings"
- Navigate to the "Subscription" or "Billing" section
- Review your current plan, renewal date, and payment method
Step 3: locate and initiate the cancellation process
- Within the Subscription section, identify the option labeled "Cancel Subscription" or "Manage Plan"
- Select this option to proceed
- Invoice Simple may display a retention offer or alternative plan options; review these carefully
- Confirm that you wish to proceed with cancellation
Step 4: confirm your cancellation and document the process
- Read the cancellation confirmation message carefully, noting your cancellation effective date
- Take a screenshot or download the confirmation email sent to your registered address
- Verify that the confirmation specifies whether your current billing period extends until the renewal date or ends immediately
- Retain this documentation for your records and potential dispute resolution
How to cancel Invoice Simple if you subscribed via the apple app store
App Store subscriptions require cancellation through Apple's systems rather than directly through Invoice Simple, following iOS account management procedures.
Step 1: open the apple app store on your iOS device
- Launch the App Store application on your iPhone or iPad
- Tap the account icon located in the bottom-right corner of the screen
- Select "Account" from the menu that appears
Step 2: navigate to your active subscriptions
- Tap "Subscriptions" within your account settings
- You will see a list of all active subscriptions associated with your Apple ID
- Locate "Invoice Simple" in this list
Step 3: cancel your Invoice Simple subscription
- Tap on "Invoice Simple" to open the subscription details page
- Tap "Cancel Subscription" at the bottom of the screen
- Apple will request confirmation of your cancellation; select "Confirm" when prompted
- You will receive an immediate confirmation message stating your access ends at the next renewal date
Step 4: preserve your cancellation confirmation
- Screenshot the confirmation message displayed on your device
- Navigate to Settings > [Your Name] > Subscriptions and verify that Invoice Simple no longer appears as an active subscription
- Check your registered Apple ID email address for a cancellation confirmation from Apple; save this email
How to cancel Invoice Simple if you subscribed via google play store
Google Play subscriptions operate through Google's billing infrastructure, requiring cancellation via the Google Play app or website rather than through Invoice Simple directly.
Step 1: open the google play store app or website
- On an Android device, open the Google Play Store application
- Alternatively, visit play.google.com on any web browser
- Tap or click the account menu (your profile icon in the top-right corner)
Step 2: access your subscription management panel
- Select "Manage your Google Account" or "Subscriptions"
- Navigate to the "Subscriptions" or "Payments & subscriptions" section
- You will see all active subscriptions linked to your Google account
Step 3: locate and cancel your Invoice Simple subscription
- Find "Invoice Simple" within your active subscriptions list
- Tap or click on the subscription to open its details page
- Select "Cancel subscription"
- Google Play will display a cancellation confirmation and specify your final billing date
Step 4: document your cancellation for your records
- Screenshot the cancellation confirmation page
- Verify that Invoice Simple is no longer listed under your active subscriptions
- Locate the confirmation email sent to your registered Google account address and archive it
Refunds and what you should expect after cancellation
Your refund eligibility depends on your subscription model, the timing of your cancellation request, and Invoice Simple's refund policy under Nigerian consumer law.
Refund eligibility and timelines
If you cancel during your billing period, Invoice Simple may not refund the current month's fees if your service remains active until the renewal date. Nevertheless, under the FCCP Act, if you can demonstrate that the service failed to perform as described or misled you regarding features, you retain grounds to request a partial refund.
Contact Invoice Simple's support team at [email protected] (or check your invoice for their Nigeria-specific contact details) and specify the reason for your refund request. Yafee recommends framing your request with reference to the FCCP Act and requesting a written response within 14 days.
What happens to your data after cancellation
- Most invoicing platforms retain your invoice history for a limited period (typically 30 to 90 days) after cancellation
- Download or export all invoices, client records, and transaction history before your cancellation takes effect
- Contact Invoice Simple's support team if you require your data in a specific format or need assistance with data export
- After the retention period expires, your data will be permanently deleted; Invoice Simple is under no obligation to restore it
Common mistakes to avoid during cancellation
Cancellation is typically straightforward, yet several errors can complicate your experience or result in continued billing. Stay alert and methodical as you progress through the following pitfalls.
Failing to confirm cancellation through your billing platform
Simply deleting the Invoice Simple app from your device does not cancel your subscription. Billing continues until you formally initiate cancellation through your subscription management interface (website account settings, Apple App Store, or Google Play Store). Verify your cancellation through the official platform where you initially subscribed.
Cancelling only through the Invoice Simple app, not your billing provider
If you subscribed via Apple or Google, cancelling within the Invoice Simple app itself may not terminate your subscription. You must cancel through Apple or Google to stop billing. Yafee recommends double-checking your cancellation status with your billing provider within 48 hours.
Overlooking auto-renewal notifications and receipt changes
After cancellation, monitor your email for renewal notifications or receipt changes. If you receive a charge after your cancellation date, document the transaction immediately and escalate to the FCCPC with proof of your cancellation request.
Neglecting to download your data before the deletion deadline
Once your account is cancelled and deleted, Invoice Simple may not retain your invoices or client records. Export all critical data-invoices, payment records, and contact information-before your access expires. Without this data, you cannot reconstruct your financial history if required for tax purposes or business continuity.
After cancellation: what to do next
Your cancellation is complete, yet several follow-up actions protect your financial interests and ensure seamless transition to an alternative invoicing solution.
Monitor your billing for 30 days
Check your bank statements and email receipts for 30 days following your cancellation date. If Invoice Simple charges you after cancellation, report this to the FCCPC immediately with evidence of your cancellation request and the unauthorised charge.
Migrate to an alternative invoicing platform
Consider comparable invoicing solutions available in Nigeria, such as Wave, Zoho Invoice, or local alternatives. Evaluate their pricing, feature alignment, and integration capabilities before committing to a new subscription. Yafee can help you assess whether a new platform better serves your business requirements.
Request refunds for unauthorised or excessive charges
If Invoice Simple continues to charge you after your cancellation date or if charges appear unauthorised, draft a formal refund request referencing the FCCP Act, 2018. Submit this request to Invoice Simple's support team and allow 14 days for a response. If the company refuses or ignores your request, escalate to the FCCPC with supporting documentation.
Comparison table: Invoice Simple versus competing platforms in nigeria
| Platform | Entry price (NGN/month) | Invoice limit | Payment collection | Best for |
|---|---|---|---|---|
| Invoice Simple | ₦1,500 | 3-unlimited | Yes | Freelancers and micro-businesses |
| Wave | Free | Unlimited | Yes | Small businesses seeking free invoicing |
| Zoho Invoice | ₦4,000-₦8,000 | Unlimited | Yes | Teams requiring multi-user access and advanced reporting |
| Freshbooks | ₦6,000-₦12,000 | Unlimited | Yes | Service-based businesses with time-tracking needs |
| Local (Accounting software) | ₦2,000-₦10,000 | Varies | Limited | Businesses requiring full accounting functionality |
Contact information and escalation procedures
If Invoice Simple fails to honour your cancellation request or continues billing after cancellation, use the following contact channels and regulatory procedures to enforce your rights.
Invoice Simple customer support
Contact Invoice Simple's support team for cancellation assistance or refund disputes. While specific contact details for Nigeria may not be publicly listed, attempt the following channels:
- Email: [email protected]
- In-app support or help centre within the Invoice Simple application
- Official website contact form
Escalation to the federal competition and consumer protection commission
If Invoice Simple refuses to cancel, continues billing, or denies a justified refund request, lodge a formal complaint with the FCCPC:
- Email: [email protected]
- Phone: +234 (0) 1 2300 1000
- Website: fccpc.gov.ng (file complaints via the online portal)
- Physical office: 16A Ozumba Mbadiwe Avenue, Victoria Island, Lagos 106104, Nigeria
Include your Invoice Simple account email, subscription dates, cancellation request evidence, and details of any charges received after cancellation. The FCCPC will investigate and may compel Invoice Simple to refund unauthorised charges and honour your cancellation.
Chargeback through your bank
If you subscribed via credit card or bank transfer and Invoice Simple refuses to issue a refund, contact your bank and initiate a chargeback or dispute. Provide your cancellation evidence and documentation of the unauthorised charge. Your bank will investigate within 30 to 90 days and may recover your funds.
Yafee recognises that cancelling invoicing platforms can feel uncertain, particularly when regulatory frameworks appear complex. Our comprehensive guides have helped thousands of Nigerian consumers navigate cancellation, recover unauthorised charges, and transition to superior solutions. Whether you are cancelling Invoice Simple or another SaaS platform, Yafee equips you with the legal knowledge and procedural clarity to protect your financial interests and enforce your consumer rights under Nigerian law.