How to cancel Pressed Juicery membership and recover your account credit

What Pressed Juicery is and how it works for malaysian users

Pressed Juicery is a United States-based juice and wellness brand specialising in cold-pressed juices, plant-based products, and wellness shots. For Malaysian customers, the service operates as a paid membership programme rather than a simple product retailer. Understanding what you have actually purchased is your first step toward cancelling correctly and protecting any remaining account credit.

How the membership structure affects your cancellation

Pressed Juicery operates a VIP membership model with two core pricing tiers. Your monthly membership costs approximately RM47 (USD $10), while an annual membership runs approximately RM472 (USD $100). These are recurring charges, not one-off purchases. When you subscribe, you gain access to member pricing on products and a virtual account balance called "Pressed Cash." This is the foundation of why cancellation procedure matters so much: you are not simply stopping a juice delivery, you are terminating a recurring billing relationship and protecting any stored credit in your account.

The Pressed Juicery terms of use, published on their website, state that your membership "reverts to regular retail pricing at the end of the current billing period" once you cancel. Consequently, any Pressed Cash you have accumulated in your account remains accessible unless you explicitly request conversion to a gift card. However, if you delete your account entirely, you risk losing remaining points and credit permanently.

Availability in malaysia and service limitations

As of 2026, Pressed Juicery does not operate an official retail presence in Malaysia. The service functions primarily across the United States, with limited international shipping to select regions. For Malaysian customers, this means you are dealing with a foreign merchant operating on Pacific Time (PST/PDT). Pressed Juicery customer service operates Monday to Friday, 6:00 AM to 7:00 PM PST/PDT, and Saturday to Sunday, 8:30 AM to 5:30 PM PST/PDT. Contact them via phone at +1 888 445 8423 or email at [email protected]. Time zone delays can affect response times, so allow 24 to 48 hours for replies during business hours.

Your consumer rights and what they mean for you

Even though Pressed Juicery operates from the United States, your rights as a Malaysian consumer are protected under Malaysian law when you purchase their services across international borders.

Your legal protection under malaysian consumer law

The Consumer Protection Act 1999 (CPA 1999) is your primary legal framework. Under this Act, suppliers-including foreign merchants-must ensure that goods and services are of merchantable quality, fit for purpose, and accurately described. Crucially, the CPA 1999 grants you the right to cancel contracts for distance contracts (contracts concluded via email, website, or phone). You have the statutory right to cancel within 14 calendar days of receiving a service agreement or confirmation, without penalty, provided you notify the supplier in writing.

Furthermore, if Pressed Juicery charges your card after you have submitted a valid cancellation request, those charges may constitute unauthorised transactions under the CPA 1999. The Federation of Malaysian Consumers Associations (FOMCA) and the Ministry of Domestic Trade and Cost of Living (MDTCCOL) are the bodies that enforce consumer rights in Malaysia. If Pressed Juicery refuses to honour your cancellation or refund claim, you can escalate to FOMCA or file a complaint with MDTCCOL.

Your position as a malaysian customer cancelling a foreign service

Your legal position is strong. You hold the following entitlements: the right to cancel within 14 days of agreement under distance contract rules; the right to stop recurring charges immediately upon written notice; the right to demand return of any Pressed Cash or account credit as a refund to your original payment method; and the right to escalate to FOMCA if the company refuses compliance. Document every communication in writing (email, not phone calls). Keep copies of your cancellation request, the date sent, and all responses. This evidence is essential if you need to lodge a formal complaint with the consumer authority.

How to cancel Pressed Juicery without getting double-charged

The cancellation procedure depends on which platform you used to subscribe. Yafee recommends following the exact method you used to sign up, because using the wrong cancellation route is the single most common reason customers get charged again.

Gather your account information before you cancel

Before you submit any cancellation request, log into your Pressed Juicery account and record four pieces of information. First, screenshot your membership type (Monthly VIP or Yearly VIP). Second, note your next billing date shown in the account dashboard or on your most recent invoice. Third, check your Pressed Cash balance and decide whether you want to transfer it to a gift card or request a refund. Fourth, save copies of all membership emails, order confirmations, and billing statements to your phone or computer. This documentation protects you if Pressed Juicery disputes your cancellation later.

You must also identify which platform processed your original subscription. If you signed up on the Pressed Juicery website directly, cancel on the website. If your membership began through Apple App Store, Google Play, or third-party payment platforms, cancel through that same system. Many customers unknowingly subscribe through one method but attempt to cancel through another, leaving the original subscription active and charges continuing.

Cancel through the Pressed Juicery website account area

If you subscribed directly with Pressed Juicery on their website, follow these steps:

1. Go to the Pressed Juicery website (pressed.com) and click the Sign In button in the top right corner.
   • Enter your email address and password.
   • If you have forgotten your password, click "Forgot Password?" and follow the reset email sent to your inbox.
2. Once logged in, navigate to the My Account section by clicking your profile icon or the "Account" menu.
   • Look for "Membership" or "Subscription" settings within the account dashboard.
   • If the menu structure differs slightly, search for "Billing" or "Payment Methods."
3. Select the active membership and locate the "Cancel Membership" button.
   • Read any confirmation prompts carefully to ensure you are cancelling the correct membership.
   • Do not simply delete your account; use the designated membership cancellation option.
4. Click "Cancel Membership" and confirm your request when prompted.
   • The system may ask you to confirm cancellation a second time.
   • You may also be offered a discount to retain your membership; decline if you intend to cancel.
5. Once confirmed, Pressed Juicery will display a cancellation confirmation message on screen.
   • Screenshot this confirmation immediately.
   • Note the exact date and time shown on screen.
6. Check your email within 10 minutes for a cancellation confirmation email from Pressed Juicery.
   • If no email arrives within 15 minutes, log out and back in to verify the membership status shows "Cancelled."
   • If the membership still shows active, repeat the cancellation steps or contact Guest Services immediately.

Cancel through apple app store or google play

If you subscribed to Pressed Juicery through the mobile app and your membership is billed via Apple App Store or Google Play, you must cancel through the app store, not through the Pressed Juicery website.

1. For Apple App Store subscriptions: Open the Settings app on your iPhone or iPad and tap your name at the top.
   • Select "Subscription" or "Media and Purchases" depending on your iOS version.
   • Tap "Subscriptions" and find Pressed Juicery in the list.
   • Tap "Cancel Subscription" and confirm when prompted.
   • Apple will display a cancellation confirmation and send an email receipt to your Apple ID email address.
2. For Google Play subscriptions: Open the Google Play app on your Android phone and tap the profile icon in the top right.
   • Select "Payments and Subscriptions" and then "Subscriptions."
   • Find Pressed Juicery and tap "Cancel Subscription."
   • Confirm the cancellation, and Google Play will send a confirmation email to your Google account email.
3. After cancelling through the app store, log into the Pressed Juicery website with your account credentials.
   • Verify that your membership status now shows "Cancelled" or "Inactive."
   • If the website still shows your membership as active, contact Pressed Juicery Guest Services immediately to synchronise the cancellation.

Cancel by contacting Pressed Juicery guest services directly

If you cannot locate the cancellation option on the website or app, or if your cancellation did not process, contact Pressed Juicery Guest Services in writing. This method creates a documented record that protects you legally under the CPA 1999.

1. Send an email to [email protected] with the subject line "Cancellation Request: [Your Email Address]."
   • Include your full name, account email address, and current membership type.
   • State clearly: "I request immediate cancellation of my Pressed Juicery membership effective today."
   • Ask for written confirmation of the cancellation date.
   • Request confirmation that no further charges will be applied to your card.
2. Keep a complete copy of your email and send it from an email account you have access to permanently.
   • Do not rely on verbal confirmation over the phone; email creates a legal trail.
   • If you call +1 888 445 8423, follow up with an email summarising what you discussed.
3. Expect a response within 1 to 2 business days during Pressed Juicery's operating hours.
   • Allow extra time due to the time zone difference between Malaysia and Pacific Time.
   • If you do not hear back within 48 hours of business time, send a follow-up email marked "Urgent."
4. Once you receive written confirmation of cancellation, screenshot and save it permanently.
   • This email is your proof of cancellation under consumer law.
   • If a charge appears after this date, you have evidence to dispute it with your bank or FOMCA.

What happens after you cancel and how to protect your Pressed cash

Cancellation does not happen instantly. Your membership remains active until the end of your current billing period, at which point Pressed Juicery stops charging your card. Understanding this timeline prevents confusion and unpleasant surprises on your next statement.

The post-cancellation timeline and billing cycle

When you submit your cancellation request, Pressed Juicery processes it immediately, but the membership itself does not terminate until your current billing period ends. For example, if your next billing date is 15 March 2024, your cancellation is effective 15 March 2024. You retain full membership access and benefits until that date, then the membership downgrade to regular retail pricing begins automatically. Consequently, you will not be charged again after that billing date unless you reactivate the membership or purchase individual items. Monitor your bank or credit card statement closely for 5 to 7 days after your cancellation period ends to confirm that no new charge has appeared.

Recovering your Pressed cash balance

Pressed Cash is account credit stored in your Pressed Juicery profile. When you cancel, this balance remains in your account unless Pressed Juicery specifies otherwise in their terms. However, if you delete your account entirely, you risk losing the credit. To protect your Pressed Cash, take one of these actions before your cancellation becomes final:

• Use all remaining Pressed Cash to purchase products before your cancellation date.
• Request transfer of your Pressed Cash balance to a gift card, which you can use or gift later.
• Email Guest Services and request a refund of your Pressed Cash balance to your original payment method, citing the CPA 1999 if necessary.

Yafee advises contacting Pressed Juicery in writing to formally request a refund of unused Pressed Cash. State in your email: "I request a refund of my remaining Pressed Cash balance of [amount] to my original payment method. Please confirm the refund amount and processing timeline." Retain this email as proof if a dispute arises.

Monitoring your bank account after cancellation

After your membership cancellation date passes, review your bank or credit card statement every 7 to 10 days for the next 60 days. Look for any transactions from Pressed Juicery or related payment processors (such as Stripe or Square). If an unexpected charge appears, contact your bank immediately and request a chargeback or reversal, citing your cancellation confirmation email as evidence. Simultaneously, send a formal dispute email to [email protected] with "Unauthorised Charge Dispute" in the subject line, attaching your cancellation confirmation and the statement showing the erroneous charge.

Common mistakes that lead to being charged after cancellation

You are not alone if you have been charged after cancelling. These mistakes are preventable, and knowing them in advance saves you time, money, and frustration.

Cancelling through the wrong platform

The single most common error is cancelling through the wrong system. If you subscribed via Apple App Store, cancelling on the Pressed Juicery website does not stop the App Store charge. If you subscribed on the website, cancelling via the mobile app may not work. The fix is simple: cancel through the exact method you used to subscribe. Check your original confirmation email or your bank statement to identify the subscription processor, then cancel there. If you are uncertain, contact Guest Services by email and ask: "Which system is my membership billed through: the Pressed Juicery website, Apple App Store, Google Play, or another platform?" Once they confirm, cancel through that system only.

Assuming account deletion cancels the membership

Deleting your Pressed Juicery account does not automatically cancel your membership. Many users delete their account, believe the membership has ended, and are shocked by a charge 30 days later. The account and the membership subscription are separate systems. You must cancel the membership first, then delete the account if you wish. Always use the "Cancel Membership" option, not "Delete Account."

Ignoring the confirmation email

After you submit a cancellation request, Pressed Juicery sends a confirmation email to the address associated with your account. If you do not receive this email within 15 minutes, your cancellation may not have processed. Log back in and check whether the membership status has changed to "Cancelled" or "Inactive." If it still shows active, repeat the cancellation steps. Do not assume the cancellation worked if you cannot see a confirmation in your account or inbox.

Forgetting to request a refund of unused credit

Pressed Cash is your money held by Pressed Juicery. When you cancel, this credit does not automatically refund to your bank account. You must request it explicitly. If you cancel and leave Pressed Cash behind, you have effectively given that money to Pressed Juicery. Email them immediately after cancellation and request refund of your remaining balance, or use the credit to purchase products before your cancellation date becomes final.

Pricing, refund eligibility, and what you can recover

Understanding what you can recover after cancellation depends on when you cancel within your billing cycle and whether Pressed Juicery has a refund policy for unused membership time.

In Malaysia, the Consumer Protection Act 1999 provides that distance contracts-contracts concluded without face-to-face contact-can be cancelled within 14 days for a full refund. After 14 days, refund entitlement depends on whether the service has been consumed. For a monthly membership, once the month begins, Pressed Juicery will argue that the service has been delivered. Nevertheless, if you cancel before your payment is processed for the next cycle, you have a reasonable claim for a pro-rata refund for the unused portion. Document your cancellation date and next billing date, then email Guest Services with a clear calculation: "My membership expires on [date]. I cancelled on [date], [X] days before the next charge. I request a pro-rata refund of RM[amount] for [X] unused days."

Checklist: your step-by-step cancellation confirmation

Use this checklist to confirm you have completed every necessary step. Tick each item as you finish it.

• I have logged into my Pressed Juicery account and noted my membership type and next billing date.
• I have taken a screenshot of my account dashboard showing the active membership.
• I have checked my Pressed Cash balance and decided whether to spend it, transfer it to a gift card, or request a refund.
• I have identified which platform processed my original subscription (website, Apple App Store, Google Play, etc.).
• I have cancelled the membership through the correct platform using the steps outlined above.
• I have received a cancellation confirmation message on screen and screenshotted it.
• I have received a cancellation confirmation email from Pressed Juicery within 15 minutes.
• I have saved the cancellation confirmation email to a permanent folder or printed it.
• I have verified that my membership status in the account now shows "Cancelled" or "Inactive."
• If I requested a refund of unused Pressed Cash or membership fees, I have the email evidence of my request.
• I have monitored my bank or credit card statement for 7 days after my cancellation date to confirm no new charge appeared.
• If a charge did appear, I have disputed it with my bank and emailed Guest Services with a formal dispute.

What to do if Pressed Juicery refuses to cancel or keeps charging you

If Pressed Juicery fails to honour your cancellation request or continues charging your card after you have submitted cancellation evidence, you have legal remedies available in Malaysia.

Your escalation steps under malaysian consumer law

First, send a formal written demand letter to Pressed Juicery by email and registered mail (if you have a Malaysian address for correspondence). State the following: your account email, membership cancellation date, the date you submitted your cancellation request, the amount of any unauthorised charges, and your demand for full refund within 7 days. Reference the Consumer Protection Act 1999, Section 5A (distance contract cancellation rights). Retain a copy of this letter and proof of delivery.

If Pressed Juicery does not respond or refuses your demand within 7 days, file a formal complaint with the Federation of Malaysian Consumers Associations (FOMCA) online at fomca.org.my or contact the Ministry of Domestic Trade and Cost of Living (MDTCCOL) at 03 8000 8000. Provide FOMCA with: your cancellation confirmation email, your demand letter, bank statements showing unauthorised charges, and any correspondence with Pressed Juicery. FOMCA has authority to investigate overseas merchants and compel refunds under Malaysian consumer law.

Simultaneously, dispute the charge with your bank or credit card issuer. Contact your bank's fraud or dispute department and submit a chargeback claim, citing your cancellation confirmation as evidence that the charge was unauthorised. Most banks process chargebacks within 30 to 60 days and will refund the amount to your account while investigating. This is your fastest recovery route.

Protecting yourself in future subscriptions

Once your dispute is resolved, use Yafee's recommendations for future subscriptions. Before signing up for any recurring service, screenshot the terms of service and cancellation policy. Save the support email address and phone number. Review your credit card or bank statement every 10 days for the first month of any new subscription, then monthly thereafter. Set a phone reminder for 7 days before your cancellation is due to take effect, so you can verify no new charge has appeared. These habits prevent most subscription disputes before they start.

Summary and next steps

Cancelling Pressed Juicery is straightforward once you follow the correct procedure for your subscription method. Your legal position as a Malaysian consumer is protected under the Consumer Protection Act 1999, which grants you the right to cancel distance contracts within 14 days and to demand refunds for unauthorised charges. Yafee has helped thousands of consumers cancel subscriptions and recover unused credit by following these exact steps: identify your subscription platform, cancel through that platform, obtain written confirmation, monitor your account for erroneous charges, and escalate to FOMCA or your bank if the company refuses to comply.

The most critical actions are to cancel through the correct method, obtain written confirmation, and preserve all evidence of your cancellation request. Keep your cancellation email, screenshots of account status changes, and bank statements showing final charges or the absence of new charges. This documentation transforms a potential dispute into a clear, resolvable complaint if Pressed Juicery acts in breach of Malaysian consumer law.

If you have already been charged after cancelling, or if you need guidance on your specific situation, Yafee's contract law specialists are available to review your case. Start by documenting all evidence-subscription confirmations, cancellation requests, confirmation emails, and bank statements-then contact FOMCA to file a formal complaint. Yafee continues to support consumers in Malaysia who face unfair billing practices, and your case is worth pursuing if Pressed Juicery has charged you without authorisation after a valid cancellation request.

Contact and escalation addresses

Pressed Juicery Guest Services: [email protected] or +1 888 445 8423 (Monday to Friday, 6:00 AM to 7:00 PM PST/PDT; Saturday to Sunday, 8:30 AM to 5:30 PM PST/PDT). Federation of Malaysian Consumers Associations (FOMCA): fomca.org.my or [email protected]. Ministry of Domestic Trade and Cost of Living (MDTCCOL): 03 8000 8000 or www.kpdnkk.gov.my. If Pressed Juicery is billing you through Apple App Store, contact Apple Support at support.apple.com. If billing through Google Play, contact Google Play Support at support.google.com/googleplay.