Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Iscanner, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Iscanner in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Iscanner
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Iscanner subscription with zero hassle
1
Fill in the form
Give us your details and those of your Iscanner subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Iscanner. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Iscanner refuses your cancellation.
Frequently asked questions
Cancel Iscanner: Step-by-Step Guide for Users
How to cancel iScanner subscription in india: your legal rights and step-by-step process
Why you might cancel iScanner and what alternatives exist
iScanner is a document scanning application that converts your smartphone into a portable scanner using optical character recognition (OCR) technology. The app operates on iOS, Android, and web platforms, allowing you to digitise, edit, organise, and share documents across devices. You may decide to cancel for several reasons: you've discovered a more affordable alternative, you no longer require the premium features, or the free version now meets your scanning needs. Yafee has helped thousands of consumers cancel subscriptions they no longer use and recover unauthorised charges through a transparent, legal process.
Understanding iScanner's pricing structure in india
iScanner offers both free and premium subscription tiers. The premium plan unlocks advanced features such as batch scanning, unlimited document storage, and enhanced OCR accuracy. Subscriptions renew automatically unless you cancel before the billing date. In India, iScanner charges are billed in Indian Rupees (INR) through your chosen platform-Apple App Store, Google Play Store, or the official iScanner website. Each platform manages billing independently, which is critical: deleting the app does not cancel your subscription, and closing one account does not affect subscriptions purchased through other channels.
| Platform | Billing cycle | Cancellation location | Refund eligibility |
|---|---|---|---|
| Apple App Store (iOS) | Monthly or annual | Settings > Apple ID > Subscriptions | Within 14 days of purchase (cooling-off period) |
| Google Play Store (Android) | Monthly or annual | Google Play > Account > Subscriptions | Within 7 days of purchase |
| Official iScanner website | Monthly or annual | Account settings > Billing | Within 14 days (Consumer Protection Act, 2019) |
Your consumer rights under indian law
Indian consumer protection law is your strongest asset when cancelling a subscription or disputing charges. Understanding your legal position before you act ensures you can enforce your rights if iScanner resists your cancellation or continues billing after you've withdrawn consent.
Consumer protection act, 2019 and your cooling-off period
India's Consumer Protection Act, 2019 grants you the right to withdraw from a distance contract-such as a digital subscription purchased online-within 14 days of purchase, provided the service has not been fully performed. This cooling-off period applies to iScanner subscriptions purchased directly from the official website. However, subscriptions purchased through the Apple App Store fall under Apple's refund policy (14 days in most cases), while Google Play Store subscriptions have a 7-day refund window. If you have already accessed and used the premium features, you may lose eligibility for a refund, though you retain the right to cancel future billing.
Crucially, if iScanner fails to deliver the service as advertised-such as providing inaccurate OCR results, service outages, or data loss-you have grounds to file a consumer complaint with the Consumer Disputes Redressal Commission and seek a refund or damages. The Central Consumer Protection Authority (CCPA) is your escalation point if iScanner refuses to honour your cancellation or continues charging you after you have withdrawn consent.
Your legal position: You have the right to cancel your subscription at any time after the cooling-off period expires. You cannot be forced to continue paying. If iScanner charges you after cancellation, you can demand an immediate refund and file a complaint with the Central Consumer Protection Authority without paying any fee.
Your right to written cancellation confirmation
When you cancel an iScanner subscription in India, you are entitled to receive written confirmation from iScanner or the relevant platform (Apple, Google). This confirmation must include the cancellation date, the date billing will stop, and any refund amount. If iScanner does not provide written confirmation within 48 hours of your cancellation request, you have the right to escalate the matter to the Central Consumer Protection Authority. Always screenshot your cancellation confirmation and save any confirmation emails-these are your proof of cancellation if a dispute arises.
How to cancel iScanner on iOS through apple app store
Cancelling your iScanner subscription on an iPhone or iPad requires you to navigate Apple's subscription settings directly, not the iScanner app itself. Apple manages all subscription billing centrally, and you must cancel through Apple's system to stop charges.
Step 1: open apple ID settings on your device
On your iPhone or iPad, open the Settings app. Tap your name at the top of the screen to access your Apple ID account page. Do not open the iScanner app-Apple keeps all subscription management centralised in Settings.
Step 2: navigate to your subscriptions list
From your Apple ID page, select Subscriptions. You will see a complete list of all active subscriptions tied to your Apple ID. If you have many subscriptions, scroll down to locate iScanner.
Step 3: select iScanner and confirm cancellation
Tap iScanner from your subscriptions list. The subscription details screen will appear, showing your current plan, renewal date, and pricing. Tap Cancel Subscription. Apple will ask you to confirm your reason for cancellation-this feedback is optional. Proceed with the cancellation. You will receive a confirmation message on screen, and Apple will send a confirmation email to your registered Apple ID email address within minutes.
Step 4: verify your cancellation date
Note the exact date Apple displays as your cancellation date. Your iScanner subscription will continue until the end of your current billing period, then cease. You will not be charged for the next renewal. Screenshot this confirmation screen and save the confirmation email from Apple as evidence.
How to cancel iScanner on android through google play store
Cancelling an iScanner subscription on Android requires you to access Google Play Store settings on your device. Google manages all app subscription billing, and you must initiate cancellation through the Google Play app or website.
Step 1: open google play store on your device
On your Android phone or tablet, open the Google Play Store app. Do not open iScanner itself. Tap your profile icon in the top right corner of the Google Play Store screen.
Step 2: access your account and subscriptions
From your profile menu, select Manage your Google Account. Tap the Payments and subscriptions tab. Select Subscriptions. You will see all active subscriptions linked to your Google account.
Step 3: select iScanner and cancel
Find and tap iScanner in your subscriptions list. The subscription details page will open, displaying your plan, renewal date, and cost. Tap Cancel subscription. Google will ask you to confirm and may request your reason for cancellation. Complete the cancellation process. Google will send a confirmation email to your registered Google account email address.
Step 4: save your cancellation confirmation
Note the exact cancellation date and take a screenshot of the confirmation page. Your iScanner access will continue until the end of your current billing cycle. After that date, you will not be charged, and your premium features will be disabled. Save the confirmation email from Google as proof of cancellation.
How to cancel iScanner purchased directly from the official website
If you subscribed to iScanner through the official website (not through Apple or Google), you must cancel directly with iScanner. This process differs from cancelling through an app store because iScanner manages your billing independently.
Step 1: log into your iScanner account
Visit the official iScanner website and log into your account using your email address and password. Locate and click on Account Settings or Billing Settings (the exact label depends on the website layout). You should see your active subscription listed with the renewal date and amount.
Step 2: access your subscription management page
Under your active subscription, select Manage Subscription or Cancel Subscription. You will be taken to a page displaying your subscription details, including the billing amount, renewal date, and cancellation options.
Step 3: initiate cancellation and confirm
Click Cancel Subscription. iScanner may display a retention offer or ask you to confirm your reason for cancellation. You are not obligated to provide a reason-simply confirm your intention to cancel. iScanner will display an on-screen confirmation and send a cancellation confirmation email to the email address registered with your account.
Step 4: document your cancellation
Screenshot the confirmation page immediately and save the confirmation email from iScanner. Note the cancellation date and the date your billing will stop. Your subscription will end at the conclusion of your current billing period. Verify that iScanner does not charge you at your next renewal date by checking your bank or payment method statement.
What happens after you cancel your iScanner subscription
Cancelling your iScanner subscription does not immediately remove your digital documents or account. Understanding what you retain and what you lose ensures a smooth transition to a free account or alternative app.
Your access after cancellation
After you cancel, your iScanner subscription will remain active until the end of your current billing cycle. You can continue using all premium features until that date. Once your subscription expires, your account will automatically downgrade to the free version. You retain access to all documents you have scanned and stored-iScanner does not delete your files upon cancellation. However, you will lose access to premium-only features such as unlimited cloud storage, batch processing, and advanced OCR. Yafee recommends exporting any critical documents to your device or cloud storage (Google Drive, OneDrive, Dropbox) before cancellation to safeguard your data.
Refund eligibility and timeline
Your refund eligibility depends on your purchase platform and when you cancel. If you cancel within the cooling-off period (14 days for Apple and web purchases, 7 days for Google Play), you may be eligible for a full refund. If you cancel after this period, you typically will not receive a refund, but you will not be charged for the next billing cycle. Some payment methods may take 3 to 7 business days to process refunds after approval. Check your bank statement or payment app to confirm the refund has been received. If you cancel within the cooling-off period but do not receive a refund within 14 days, contact the Central Consumer Protection Authority.
Deleting your account (optional)
Cancelling your subscription does not delete your iScanner account. If you wish to remove your account entirely and erase all data stored with iScanner, you must submit a separate account deletion request. Log into your account, navigate to Account Settings, and select Delete Account. iScanner will ask you to confirm. Once deleted, your account and all associated data will be permanently removed and cannot be recovered. Yafee advises you to export all documents before requesting account deletion.
Common mistakes when cancelling iScanner
Cancelling a subscription should be straightforward, but many users make errors that delay or prevent successful cancellation. Being aware of these pitfalls will help you avoid them and protect yourself from continued charges.
Deleting the app without cancelling the subscription
The single most common mistake is deleting the iScanner app from your device while believing this cancels your subscription. Deleting an app does not cancel your subscription-it only removes the app from your device. Your subscription remains active, and iScanner will continue charging you at each renewal date. You must explicitly cancel through Apple Settings, Google Play, or the iScanner website. After you cancel, you may then delete the app safely.
Cancelling in the wrong location for your purchase method
If you purchased iScanner through Apple, you must cancel through Apple Settings-not through the iScanner app or website. Similarly, Google Play subscriptions must be cancelled through Google Play, not elsewhere. Attempting to cancel in the wrong location will not work. Identify which platform you used to purchase (check your email receipts), then cancel through that platform's system.
Ignoring cancellation confirmation emails
After you initiate cancellation, always save the confirmation email and screenshot. Do not assume the process is complete without written proof. If a dispute arises-such as iScanner continuing to charge you-your confirmation email is your only evidence of cancellation. Yafee recommends storing these emails in a dedicated folder for financial record-keeping.
Cancelling during a free trial without tracking the end date
If you subscribed to iScanner using a free trial, you must cancel before the trial ends to avoid automatic billing. Many users forget the trial expiration date and are charged without warning. Set a calendar reminder for three days before your trial ends, then initiate cancellation. This ensures you have time to verify the cancellation is successful.
Pricing summary and comparison table
Understanding iScanner's pricing and how it compares to alternatives will help you decide whether cancellation is right for you.
| App/service | Free version | Premium cost (monthly) | Best for | Cancellation ease |
|---|---|---|---|---|
| iScanner | Yes (limited) | INR 199-299 | Frequent document scanning | Easy (platform-based) |
| Microsoft Lens | Yes (full) | Free with Microsoft 365 | Microsoft ecosystem users | Easy |
| Scanbot | Yes (limited) | INR 199-249 | Professional scanning | Easy |
| Adobe Scan | Yes (limited) | INR 799+ (Creative Cloud) | PDF professionals | Easy |
| Google Drive scanning | Yes (full) | Free (with storage limit) | Basic scanning needs | N/A |
Escalation: what to do if iScanner refuses to cancel or continues charging
If you have initiated cancellation but iScanner continues charging you, or if the company refuses to honour your cancellation request, you have legal remedies under Indian consumer protection law.
Step 1: request written explanation from iScanner
Send a formal written request to iScanner asking for confirmation of your cancellation status and any reason for continued charges. Use the postal address provided below. Include your account email, subscription details, and the date you initiated cancellation. Keep a copy of this letter and proof of posting.
Step 2: demand immediate refund of unauthorised charges
If iScanner charged you after you cancelled, send a formal demand letter requesting a full refund of all charges incurred after your cancellation date. Include evidence (cancellation confirmation email, bank statements). Allow iScanner 10 business days to respond. If they do not refund the amount, escalate to the Central Consumer Protection Authority.
Step 3: file a complaint with the central consumer protection authority
If iScanner fails to honour your cancellation or refund within 10 business days, file a complaint with the Central Consumer Protection Authority (CCPA). The CCPA is India's national consumer protection regulator and has authority over online transactions and unfair billing practices. You can file a complaint online through the CCPA portal (www.ccpa.gov.in) or submit a written complaint to your regional Consumer Disputes Redressal Commission. There is no filing fee. Include copies of your cancellation confirmation, bank statements showing unauthorised charges, and any correspondence with iScanner. Yafee has supported countless consumers through this process, and the CCPA regularly orders refunds and penalties in cases of continued billing after cancellation.
Checklist before and after cancelling iScanner
| Action | Timing | Required? |
|---|---|---|
| Export all documents to cloud or device | Before cancellation | Yes |
| Check which platform you purchased from (email receipt) | Before cancellation | Yes |
| Set calendar reminder for cooling-off period deadline | Immediately after purchase | Recommended |
| Screenshot cancellation confirmation page | During cancellation | Yes |
| Save cancellation confirmation email | After cancellation | Yes |
| Verify no charge at next renewal date (check bank statement) | 3-5 days after renewal date | Yes |
How yafee helps you cancel subscriptions legally
Yafee is a contract law resource designed to help Indian consumers understand their rights and cancel subscriptions, recurring charges, and digital services with confidence. When you cancel through Yafee's guidance, you follow the legal framework provided by the Consumer Protection Act, 2019, and the terms set by Apple, Google, and other payment platforms. Yafee has helped thousands of consumers cancel iScanner and recover unauthorised charges by providing clear, step-by-step procedures grounded in Indian consumer law. Our approach ensures you never pay after you've decided to stop, and you have written proof of cancellation to protect yourself against billing disputes. Visit Yafee.com for guides on cancelling hundreds of other digital services.
Contact information for cancellation correspondence
If you need to send a formal cancellation request, complaint, or demand letter to iScanner, use the following postal address. Yafee recommends sending all formal correspondence via registered post with acknowledgement due so you have proof of delivery.
iScanner customer support and cancellation inquiries:
Note: iScanner does not publish a physical mailing address on their official contact page for Indian users. If you cannot locate a specific address, file your complaint directly with the Central Consumer Protection Authority (CCPA) at www.ccpa.gov.in or through your state's Consumer Disputes Redressal Commission. The CCPA will issue a notice to iScanner on your behalf. Alternatively, contact iScanner through their in-app support, email (if available on their website), or through your platform's support channel (Apple, Google). Yafee advises keeping records of all correspondence.
Central Consumer Protection Authority (CCPA) contact:
Online complaint portal: www.ccpa.gov.in
Regional Consumer Disputes Redressal Commissions operate in every Indian state and can accept complaints regarding unauthorised charges and subscription disputes. Search your state's consumer commission online for contact details and filing procedures. Filing a complaint is free and requires no legal representation.
Summary: your path to cancelling iScanner successfully
Cancelling iScanner is straightforward when you follow the correct procedure for your platform (Apple, Google, or web). Your cancellation is protected under India's Consumer Protection Act, 2019, which grants you the right to withdraw from distance contracts and demand refunds if you are charged after cancellation. Identify your purchase platform, navigate to the correct subscription management system, initiate cancellation, and save your confirmation email. If iScanner refuses to honour your cancellation or continues charging, escalate to the Central Consumer Protection Authority. Yafee has created this guide to ensure you understand both your legal rights and the exact steps to cancel with confidence. Thousands of Indian consumers have successfully cancelled subscriptions and recovered unauthorised charges using the legal framework and procedures outlined here. Start your cancellation today-you have the law on your side.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Iscanner?
Join over 30,000 users who already trust us.