Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Camscanner, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Camscanner in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Camscanner
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Camscanner subscription with zero hassle
1
Fill in the form
Give us your details and those of your Camscanner subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Camscanner. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Camscanner refuses your cancellation.
Frequently asked questions
Cancel Camscanner: The Right Way
How to cancel CamScanner premium in india and reclaim your money
What CamScanner is and why cancellation matters
CamScanner is a document-scanning application that transforms your smartphone camera into a portable scanner. You photograph physical documents, receipts, notes, or contracts, and the app converts those images into clean, searchable PDFs or JPG files. The premium subscription unlocks cloud storage, ad removal, advanced optical character recognition (OCR), and batch processing, but many users discover the free version handles everyday scanning without friction.
If you've committed to a monthly or annual premium plan and now realise you're paying for features you rarely use, you're in a position shared by thousands of Indian consumers. At Yafee, we help users across India understand their cancellation rights and execute clean exits from subscriptions that no longer serve them. The process itself is straightforward once you identify which platform processed your payment and understand your legal protections under Indian consumer law.
Your consumer rights under indian law
Your right to cancel CamScanner premium is grounded in the Consumer Protection Act, 2019, which establishes that you have a statutory right to withdraw from a distance contract-including app-based subscriptions-within 14 days of purchase, provided you haven't received the core service benefit during that window.
The consumer protection act, 2019 framework
Under Section 14 of the Consumer Protection Act, 2019, you may cancel a digital subscription contract within 14 days of entering the agreement, whether or not you've used the service. This cooling-off period applies to subscriptions initiated through app stores and direct website purchases alike. After 14 days, you retain the right to cancel, but the seller may impose a reasonable early termination charge if explicitly stated in the subscription terms.
The Central Consumer Protection Authority (CCPA) and your state's consumer commission are the enforcement bodies for violations of these rights. If CamScanner or the platform processing your payment refuses to honour your cancellation or withholds a refund unjustly, you can file a complaint with your state consumer commission, which operates free of charge.
Refund eligibility under law
If you cancel within 14 days and have not materially benefited from the subscription, you are entitled to a full refund of charges paid. CamScanner and the platform managing your billing must process this refund within 14 days of receiving your cancellation notice. After 14 days, refund eligibility depends on the subscription terms and the reason for cancellation; however, you retain the statutory right to cancel at any time, though a pro-rata deduction may apply.
Where your CamScanner subscription is managed
Cancellation routes and timelines differ significantly depending on which platform processed your initial payment and manages ongoing billing.
Apple app store subscriptions (iOS devices)
If you subscribed through the Apple App Store on an iPhone, iPad, or iPod Touch, your payment method is registered with your Apple ID, and Apple processes all charges. Cancellation does not happen within the CamScanner app; instead, you manage it through Apple's Settings application. Apple's cancellation is immediate, and you stop being charged at the end of your current billing cycle.
Google play store subscriptions (Android devices)
Android users who subscribed through Google Play have their billing managed entirely by Google. Your payment method is linked to your Google account, and Google controls the billing cycle and refund eligibility. Like Apple, cancellation occurs in the Google Play Store app itself, not within CamScanner. Google typically stops charges within 24 hours of cancellation confirmation.
CamScanner website direct purchase
Some users purchase premium access directly from CamScanner's website using a credit card or debit card, bypassing app stores entirely. Direct purchases create a billing relationship between you and CamScanner (or its payment processor), not with Apple or Google. Cancellation requires contacting CamScanner's support team via email, as there is no self-service cancellation portal for direct purchases. This method is slower and less transparent than app-store cancellations.
How to cancel CamScanner on iPhone and iPad
If you subscribed via Apple App Store, follow these precise steps to cancel your subscription and prevent future charges.
Step 1: open your iPhone or iPad settings
- Locate the grey Settings gear icon on your home screen or in the App Library.
- Tap Settings to open your device configuration menu.
- Look for your name or profile section at the top of the Settings screen.
Step 2: navigate to your apple ID account
- Tap your name at the top of the Settings menu.
- You will see options including Subscriptions, iCloud, Media & Purchases, and Family Sharing.
- Ensure you are viewing your Apple ID profile page, not just the Settings home screen.
Step 3: select subscriptions
- Tap Subscriptions to view all active apps and services linked to your Apple ID.
- A list appears showing every subscription you are currently paying for through Apple.
- If you have no active subscriptions, this section will appear empty.
Step 4: find and tap CamScanner
- Scroll through your subscription list and locate CamScanner.
- If you have multiple CamScanner subscriptions (for example, a monthly and an annual plan), each will appear as a separate line item.
- Tap the CamScanner subscription you wish to cancel.
Step 5: cancel and confirm
- A page appears showing your subscription details, renewal date, and price.
- Tap the red Cancel Subscription button at the bottom of the screen.
- Apple will ask you to confirm your reason for cancellation; select any option provided.
- Tap Confirm or Cancel Subscription again to finalise.
- You will receive an on-screen confirmation that your subscription has been cancelled.
Step 6: verify cancellation via email
- Check your Apple ID email address (the address linked to your Apple account) within 5 minutes.
- Apple sends an automatic cancellation confirmation email with the subject line "Your [subscription name] subscription has been cancelled."
- Retain this email as proof of cancellation for your records.
- If you do not receive this email, log in to appleid.apple.com and check your subscription status there.
How to cancel CamScanner on android devices
If you subscribed through Google Play, use these steps to cancel and ensure no further charges occur.
Step 1: open google play store
- On your Android smartphone or tablet, locate and tap the Google Play Store app (the multicoloured triangle icon).
- Ensure you are logged into the Google account that holds the CamScanner subscription.
Step 2: access your account menu
- In the top-right corner of the Play Store, tap your profile icon (a coloured circle with your initial or photo).
- A dropdown menu appears with options including Payments and Subscriptions.
Step 3: view active subscriptions
- Tap Subscriptions in the menu.
- Google displays all apps and services you are currently paying for through your Google Play account.
- Locate CamScanner in the list.
Step 4: cancel the subscription
- Tap CamScanner to view your subscription details.
- Tap the Cancel Subscription button (usually displayed in red or as a prominent link).
- Google may ask you to confirm your reason for cancellation; select any option.
- Tap Cancel Subscription a second time to confirm.
Step 5: confirm cancellation
- A confirmation screen appears stating "You have cancelled your subscription."
- Google sends a cancellation confirmation email to your Google account email address.
- Your access to CamScanner premium will end at the end of your current billing period.
- You will not be charged again after this date.
How to cancel CamScanner if you purchased directly from the website
Direct purchases from CamScanner's website require a different approach because there is no automated self-service cancellation tool.
Step 1: locate your purchase confirmation
- Search your email inbox (including spam or promotions folders) for an email from CamScanner or its payment processor (typically Alipay, WeChat Pay, or a credit card processor).
- Find the email containing your subscription confirmation, invoice, or transaction receipt.
- Note your order number, transaction ID, and the email address you used to register.
Step 2: draft a cancellation email
- Compose a new email from your registered email address.
- Address it to CamScanner's support team (typically [email protected] or a support email listed on the CamScanner website).
- Include your full name, registered email address, order number, and transaction ID.
- Clearly state: "I wish to cancel my CamScanner premium subscription effective immediately. Please confirm cancellation in writing and advise on refund processing timelines."
Step 3: send the cancellation request
- Send the email to CamScanner support from the email address registered with your account.
- CamScanner support typically responds within 48 to 72 hours.
- Keep a copy of your sent email for your records.
Step 4: await written confirmation
- Wait for CamScanner to respond with a written cancellation confirmation.
- The confirmation email should state the cancellation date and refund eligibility.
- If you do not receive a response within 72 hours, send a follow-up email.
- If CamScanner does not respond within 5 business days, escalate your request (see the "Refund disputes and escalation" section below).
What happens after you cancel CamScanner
Cancellation is not instantaneous; several outcomes occur depending on when you cancel within your billing cycle.
Access to premium features
After you cancel, your access to premium features (ad removal, advanced OCR, cloud storage, batch processing) continues until the end of your current billing period. If your billing period ends on the 15th of the month and you cancel on the 3rd, you retain premium access until the 15th. After your billing period closes, CamScanner reverts your account to the free version.
Refund processing timelines
If you are eligible for a refund (within 14 days of purchase or under specific circumstances), the timeline depends on your payment platform. Apple typically processes refunds within 5 to 30 days; Google typically within 5 to 10 days. Direct purchases from CamScanner may take 10 to 14 business days. Your bank or credit card company may take an additional 3 to 5 business days to reflect the refund in your account.
Data and saved documents
Cancellation does not delete your existing scanned documents or account data. You retain access to all documents you created and stored during your subscription. However, if you used cloud storage features exclusive to premium, some older files may not be accessible after your premium period ends. Download any critical documents before your billing period closes.
Pricing structure and what you might recover
Understanding CamScanner's pricing helps you calculate potential refunds and assess whether cancellation is cost-effective for your situation.
| Plan type | Billing frequency | Cost (INR) | Per-month equivalent | Refund eligibility (14-day window) |
|---|---|---|---|---|
| Monthly subscription | Monthly | ₹99-₹199 | ₹99-₹199 | Full refund if unused |
| Annual subscription | Once per year | ₹999-₹1,299 | ₹83-₹108 | Full refund if unused; pro-rata after 14 days |
| Lifetime (one-time) | One purchase | ₹2,999-₹4,999 | N/A | Refund within 14 days only |
| Free version | N/A | ₹0 | ₹0 | N/A |
For example, if you purchased a monthly subscription at ₹149 on 1st December and cancel on 10th December (within 14 days), you are entitled to a full ₹149 refund. If you cancel on 20th December (outside the 14-day window), refund eligibility depends on CamScanner's terms; however, you retain the right to cancel at any time under the Consumer Protection Act, 2019.
Refunds, disputes, and escalation procedures
Refund disputes are rare but do occur; your legal position is protected under Indian consumer law.
Your legal position
You are entitled to a refund of all charges if you cancel within 14 days of purchase and have not materially used the service (Consumer Protection Act, 2019, Section 14). After 14 days, you may cancel at any time, but the seller may deduct reasonable charges if the terms explicitly permit this. If CamScanner or the platform refuses your refund without valid cause, you have the statutory right to file a complaint with your state's District Consumer Commission free of charge.
If a refund is delayed or denied
- Contact the platform (Apple, Google, or CamScanner) in writing via email.
- Cite your cancellation date and your purchase date, and state whether you fall within the 14-day window.
- Request a written explanation if the refund is denied.
- Allow 7 business days for a response.
Filing a consumer complaint
- If the platform does not refund you after 7 business days, visit your state's consumer commission website or office.
- File a complaint under the Consumer Protection Act, 2019, detailing the refund amount, your cancellation date, and the platform's refusal to refund.
- Attach email evidence, screenshots of your subscription, and your cancellation confirmation.
- The consumer commission will issue a notice to CamScanner or the platform and conduct a hearing.
- If the commission rules in your favour, CamScanner or the platform must refund you plus interest and may incur a penalty.
At Yafee, we recommend retaining all cancellation confirmations and refund correspondence; these documents are essential if you need to escalate a dispute to the consumer commission.
Common cancellation mistakes to avoid
Cancellations are usually painless, but avoidable errors can delay or complicate your exit from CamScanner premium.
Mistake 1: cancelling within the app instead of on the platform
Many users tap "Cancel subscription" within the CamScanner app itself. This action does not cancel your subscription; it merely requests cancellation. Your actual subscription is managed by Apple, Google, or CamScanner directly. Always cancel on the platform where you purchased, not within the app.
Mistake 2: confusing "Cancel subscription" with "Uninstall app"
Deleting the CamScanner app from your phone does not cancel your subscription or stop charges. You will continue to be billed until you formally cancel on your payment platform. Uninstalling is separate from cancellation.
Mistake 3: not confirming cancellation in writing
After you cancel through Apple, Google, or CamScanner, always retain the cancellation confirmation email or screenshot. If a dispute arises, this proof is essential. Do not rely on your memory or a verbal confirmation.
Mistake 4: cancelling after the billing cycle has renewed
If your billing period renews on the 10th and you cancel on the 11th, you have already been charged for the next cycle. You can still cancel (which stops future charges), but your refund for this cycle depends on whether you fall within the 14-day refund window or the platform's discretionary policy. Cancel before your renewal date if you wish to avoid the next charge.
Mistake 5: using a different payment method to cancel
If you registered with one email address but attempt to cancel using a different email, cancellation may fail or create confusion. Always cancel using the same Apple ID, Google account, or email address you used to subscribe.
Comparison: should you cancel or keep CamScanner
A decision matrix to help you determine whether cancellation serves your situation.
| Factor | Keep premium | Cancel premium |
|---|---|---|
| Scanning frequency | Use more than once per week for work or study | Use fewer than 2 times per month or only occasionally |
| Document storage needs | Require cloud storage beyond 100 MB or batch processing | Free tier storage (typically 100-500 MB) suffices |
| Ad tolerance | Ads disrupt your workflow significantly | Ads are a minor inconvenience you can tolerate |
| OCR usage | Regularly extract text from scanned documents | Rarely extract or search text within scans |
| Budget impact | Monthly or annual fee is negligible (less than 1% of income) | Monthly fee (₹99-₹199) noticeably impacts household budget |
| Alternative apps | CamScanner offers unique features competitors lack | Free alternatives (Google Lens, Evernote) serve your purpose equally |
Yafee's recommendation: if you have not actively used a premium feature in the last 30 days, cancellation is financially prudent. The ₹99-₹199 monthly charge compounds to ₹1,188-₹2,388 annually-funds better directed elsewhere if the service no longer serves a pressing need.
After cancellation: steps to protect your documents
Once you cancel, safeguard your existing scanned documents before your premium access expires.
Export and backup your scans
- Open CamScanner while you still have premium access (before your billing period ends).
- Select documents you wish to retain and export them as PDF files.
- Save exported files to your phone's local storage or to a cloud service outside CamScanner (Google Drive, OneDrive, Dropbox).
- Allow 24 hours for all exports to complete if exporting large batches.
Delete your account (optional)
- If you wish to remove all your data from CamScanner's servers, contact [email protected] and request account deletion.
- Provide your email address and order number.
- CamScanner will delete your account and associated data within 30 days.
- This step is optional and not required for cancellation; it is provided for privacy-conscious users.
Cancellation checklist for indian users
Use this checklist to ensure your cancellation is clean and legally sound.
- Identify your payment platform: Did you subscribe via Apple App Store, Google Play, or CamScanner's website?
- Log in to the correct platform: Use the same Apple ID, Google account, or email address you used to purchase.
- Locate your active subscription: Navigate to Subscriptions and confirm CamScanner is listed as active.
- Cancel the subscription: Tap or click Cancel Subscription and confirm your choice.
- Retain cancellation confirmation: Save the confirmation email or take a screenshot of the cancellation screen.
- Check refund eligibility: If you cancelled within 14 days, you are entitled to a full refund. Note the date you cancelled.
- Monitor your account: Check your bank or credit card statement 5 to 10 days later to confirm the refund has been processed.
- Export documents: Download and back up any scanned documents you wish to keep before your premium period expires.
- Verify no further charges: After your billing period ends, confirm no additional charges appear on your payment method.
- File a complaint if needed: If a refund is refused, contact your state's District Consumer Commission with your cancellation confirmation as proof.
Contact details for CamScanner support and escalation
If CamScanner disputes your cancellation or refuses to process a refund, use the following contact information and escalation procedures.
CamScanner customer support
Email: [email protected]
Website support portal: https://www.camscanner.com/user/support
Response time: 48 to 72 hours (via email)
Apple app store support (for iOS cancellations)
Visit https://support.apple.com/en-in/billing to manage subscriptions or file a refund request. You can also contact Apple via the Apple Support app or call Apple Support India at +91-1800-102-0006.
Google play store support (for android cancellations)
Visit https://support.google.com/googleplay/answer/2541038 to manage subscriptions or request a refund. Google permits one refund per app per year; refunds must be requested within 48 hours of purchase.
Consumer complaint escalation (India)
File a complaint with your state's District Consumer Commission if CamScanner or the payment platform refuses to honour your cancellation or refund within 7 business days. Find your state commission at https://www.consumercomplaints.in/. Complaints are filed free of charge and do not require a lawyer. Include your cancellation confirmation email, purchase receipt, and a description of the refund amount in dispute.
Yafee has helped thousands of Indian consumers navigate subscription cancellations and recover wrongfully withheld refunds. If you encounter resistance from CamScanner or your payment platform, document every communication and escalate to your state consumer commission-your legal protections are strong under the Consumer Protection Act, 2019, and enforcement bodies take refund disputes seriously.
Summary and next steps
Cancelling CamScanner premium is straightforward once you identify your payment platform and follow the correct procedural steps. Apple App Store users cancel through iPhone or iPad Settings; Google Play users cancel through the Play Store app; direct purchasers email [email protected]. Cancellation takes minutes, refunds process within 5 to 30 days depending on the platform, and your legal rights under the Consumer Protection Act, 2019 guarantee a full refund if you cancel within 14 days and have not materially used the service.
Retain all cancellation confirmations, monitor your bank statement for refund processing, and escalate to your state consumer commission if a refund is denied. At Yafee, our guides are designed to empower you with knowledge of your rights and clear procedural steps-avoiding the common mistakes that complicate cancellations and ensuring you recover every rupee you are entitled to claim.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Camscanner?
Join over 30,000 users who already trust us.