Yafee เป็นบริการอิสระสำหรับการส่งจดหมายอิเล็กทรอนิกส์ที่ได้รับการรับรอง เราไม่ได้เป็นบริษัทในเครือ ไม่ได้เป็นพันธมิตร และไม่ได้รับมอบอำนาจจาก 1-2-Call ซึ่งกล่าวถึงชื่อเพียงเพื่อระบุผู้รับจดหมายของคุณเท่านั้น เครื่องหมายการค้าและโลโก้ที่กล่าวถึงเป็นของเจ้าของแต่ละราย
Yafee Premium ไม่จำกัด: ข้อเสนอโปรโมชัน ฿33.75 เป็นเวลา 48 ชม. จากนั้น ฿1,837.50 ต่อเดือนโดยไม่มีข้อผูกมัด
จดหมายยกเลิกที่ปรับให้ตรงกับคุณ 100% ถูกต้องตามกฎหมาย และส่งแบบลงทะเบียนพร้อมใบตอบรับ
รับประกันความพึงพอใจ คืนเงินภายใน 48 ชั่วโมง
ชำระเงินปลอดภัย 100%
พวกเขายกเลิก 1-2-Call ไปแล้ว
ร่วมกับผู้ใช้หลายพันคนที่พึงพอใจ
กว่า 30,000ผู้ใช้ไว้วางใจเรา
ยกเลิกการสมัครสมาชิก 1-2-Call ได้ง่าย ๆ ไม่ต้องยุ่งยาก
ระบุข้อมูลของคุณและข้อมูลการสมัครสมาชิก 1-2-Call
ทีมงานของเราจัดทำจดหมายยกเลิกเฉพาะบุคคล 100% และถูกต้องตามกฎหมาย
ส่งแบบลงทะเบียนพร้อมใบตอบรับถึง 1-2-Call คุณไม่ต้องทำอะไรเพิ่มเลย
จดหมายของเราเป็นไปตามกฎหมายคุ้มครองผู้บริโภคและ GDPR
จดหมายของคุณถูกส่งภายใน 24 ชั่วโมงทำการ
ติดตามความคืบหน้าคำขอของคุณได้จากพื้นที่ส่วนตัว
คืนเงินเต็มจำนวนหาก 1-2-Call ปฏิเสธการยกเลิกของคุณ
1-2-Call is a supplementary mobile service offered by AIS that bundles calling, SMS, and add-ons such as calling melodies (เพลงรอสาย). The service operates on tiered pricing structures aligned to your usage period. Many Thai consumers activate these packages without realising they renew automatically, resulting in unexpected charges month after month.
Yafee has documented hundreds of cases where users intended to cancel but found themselves still being charged weeks or months later. The root cause: AIS provides no dedicated physical cancellation office, forcing you to navigate phone menus or call centres to formally terminate the service.
The table below breaks down the current 1-2-Call offerings and their cost. Pay attention to renewal terms-each package auto-renews unless you explicitly cancel.
| Package duration | Price (THB) | What you get |
|---|---|---|
| 1-day pass | ฿29 | Unlimited calls and SMS within Thailand |
| 7-day pass | ฿99 | Unlimited calls and SMS within Thailand |
| 30-day pass | ฿299 | Unlimited calls and SMS within Thailand |
| Calling melody (add-on) | Varies | Premium caller ID melody (repeating charge) |
| Combined bundle | ฿399-฿599 | Most common source of unwanted charges |
The combined bundle is where most consumers encounter problems. When your 30-day pass expires, AIS automatically enrolls you in the next billing cycle unless you actively cancel before renewal.
You may seek cancellation for several reasons. Some switch to competing networks. Others discover the package does not suit their actual usage patterns. Many find themselves trapped in a cycle of recurring charges that continue without transparent notification.
Yafee has helped thousands of Thai users escape these recurring billing traps. The primary complaint: the cancellation process itself remains obscure, and confirmation of successful cancellation is rarely provided in writing.
Before you cancel, you must understand the legal protections that shield you when billing disputes arise.
Thailand's Consumer Protection Act, B.E. 2543 (2000), grants you the explicit right to terminate any subscription-based service. Under this law, AIS must provide clear notice when billing starts, and you retain the absolute right to stop charges at any time.
Critically, if you submit a written cancellation request (registered letter or documented call) and AIS continues charging you, you may lodge a formal complaint with the Office of the Consumer Protection Board (สำนักงานคณะกรรมการคุ้มครองผู้บริโภค, OCPB) at telephone 1166 or via their website.
Yafee emphasises: the burden of proof shifts to AIS once you present evidence of your cancellation request. The company must prove it never received your instruction-not the other way around.
If charges appear on your bill after you have cancelled, you hold a legal right to recover every baht improperly collected. The OCPB can order AIS to refund the full amount plus compensation for administrative inconvenience if the company wrongfully refuses.
Your legal position: under section 32 of the Consumer Protection Act, you may demand restitution and claim damages if AIS continues billing after receiving your cancellation notice. This right exists whether or not the company acknowledges receipt of your request.
Preserve all evidence. Screenshot your AIS app billing history, save SMS confirmations, and retain copies of any call recordings or written confirmation the company provides. These documents form your legal shield if escalation to OCPB becomes necessary.
AIS offers three cancellation pathways. Each carries different levels of documentation security and processing speed.
Calling AIS directly is quick, but without written confirmation, disputes may arise later. If AIS denies receiving your cancellation request, you face an uphill battle to recover wrongful charges.
Critical risk: Without written confirmation, AIS can later claim they received no such request. Yafee recommends combining this method with a registered letter (see Method 3) for maximum legal certainty.
The automated phone menu offers immediate processing, but again, no written record is generated. Use this only as a secondary confirmation after securing documented proof via another channel.
Caution: the IVR system is efficient but leaves no human record. If a dispute arises, AIS may claim the system malfunctioned or that your input was not properly registered. Pair this method with Method 3 for legal protection.
This method is time-consuming but creates a legally binding paper trail. Once AIS receives your registered letter, the law places the burden on them to prove cancellation did not occur.
Why Yafee recommends this method: Thai consumer law explicitly recognises registered post as conclusive proof of notification. Once OCPB receives your delivery receipt, AIS must prove they cancelled incorrectly-they cannot claim ignorance.
Cancellation does not end your responsibility-vigilance during the next billing cycle determines whether AIS respects your request.
Even after cancellation, auto-renewal glitches occasionally occur. The first month is critical. Yafee advises all users to check their bill daily during the 7 days immediately following cancellation.
Should unauthorised charges appear, your evidence file becomes your legal asset. Yafee recommends maintaining a folder (physical or digital) containing:
If AIS continues charging after you cancel, you have a clear legal pathway to recover every baht.
Begin with a direct request to AIS. Document this attempt in writing.
The Office of the Consumer Protection Board is Thailand's primary enforcement body for subscription disputes. Yafee has seen OCPB secure refunds and compensation orders within 30-60 days of complaint filing.
Your legal position: under the Consumer Protection Act, once OCPB intervenes, AIS must provide evidence that you authorised the charges or that your cancellation request was invalid. This burden now rests entirely with the company, not with you.
Cancellation troubles are preventable. Thousands of users have successfully terminated 1-2-Call by avoiding these critical errors. Below are the pitfalls Yafee sees repeatedly.
Some users assume clicking "cancel" in the mobile app completes the process. The app may confirm the action on-screen, but this does not create a binding legal record. AIS can later claim the app malfunctioned or that your request did not transmit.
Correct approach: if you use the app, screenshot the confirmation screen, then follow up immediately with a call to 1175 or a registered letter referencing the date and time of your in-app cancellation.
If you cancel on day 29 of a 30-day cycle, the system may not process cancellation before renewal occurs. AIS will charge you for another month and claim the cancellation arrived after billing.
Correct approach: cancel at least 5 business days before your renewal date. Check your bill history in the AIS app to identify your exact renewal date, then set a phone reminder to cancel one week prior.
Phone cancellations leave no paper trail. If AIS denies receiving your request, you have no legal recourse unless you recorded the call.
Correct approach: combine phone cancellation (for speed) with a registered letter sent immediately after. The letter serves as your legal insurance policy.
Many users cancel but never check whether the charges stopped. Weeks or months pass before they discover unwanted billing continued. By that point, recovering multiple months of charges becomes complex.
Correct approach: set a mobile phone reminder for day 8 after cancellation to check your bill in the AIS app. Photograph any suspicious charges immediately.
This table consolidates every 1-2-Call offering so you can forecast total charges and identify which packages auto-renew.
| Package name | Cost per cycle | Auto-renews? | Annual cost (if not cancelled) |
|---|---|---|---|
| 1-day pass | ฿29 | Yes, daily | ฿10,585 |
| 7-day pass | ฿99 | Yes, weekly | ฿5,148 |
| 30-day pass | ฿299 | Yes, monthly | ฿3,588 |
| Calling melody add-on | ฿39-฿99 | Yes, monthly (often forgotten) | ฿468-฿1,188 |
| Combined bundle (30-day + melody) | ฿399 | Yes, monthly (most common hidden charge) | ฿4,788 |
Notice that a 30-day combined bundle, if left uncancelled, costs ฿4,788 per year-a significant hidden expense for many Thai users. This table underscores why proactive cancellation saves money immediately.
Once you cancel 1-2-Call successfully, protect yourself from similar recurring charges in the future.
Cancellation confusion is not your fault. AIS deliberately obscures the process to encourage accidental auto-renewals. That is why Yafee exists: to translate legal rights into actionable steps and guide you toward successful cancellation and refund recovery.
Our contract specialists have reviewed thousands of 1-2-Call cancellation disputes and secured refunds for consumers who followed the procedures outlined above. The pattern is consistent: users who combine phone cancellation with registered letter proof recover their money. Users who rely on phone calls alone often lose.
Do not delay. Unauthorised charges compound monthly. Contact AIS on 1175 today, request cancellation clearly, then immediately send a registered letter to the address above. Yafee has helped thousands of Thai consumers reclaim their money and return to clean billing. Your legal position is strong-exercise it now.
AIS Customer Service Hotline: 1175 (available 08:00-20:00 daily)
AIS Automated Cancellation: *789, then 4 and 99 (or *1175, then 3 and 4)
AIS Registered Mail Address: Advanced Info Service Public Company Limited, 93/2 Chaengwattana Road, Saphan Song District, Bangkok 10570, Thailand
Office of the Consumer Protection Board: 1166 (toll-free hotline) or www.ocpb.go.th
OCPB Main Office: 43 Phetchaburi Road, Makkasan Subdistrict, Bangkok 10400
Yafee remains your trusted resource for subscription cancellation across Thailand. Our specialists have refined these procedures through thousands of successful cases. Should you encounter resistance from AIS or require legal guidance after filing with OCPB, contact Yafee directly at yafee.com for expert support. You have the law on your side-now you have the steps to enforce it.
พร้อมยกเลิก 1-2-Call หรือยัง?
ร่วมกับผู้ใช้กว่า 30,000 คนที่ไว้วางใจเราแล้ว