How to cancel Rise and stop unexpected sleep app charges
What Rise is and why you might want to cancel
Rise is a sleep and energy coaching application developed by Rise Science Inc. that analyzes your sleep patterns and delivers personalized guidance to improve your rest and daytime performance. The app uses behavioral science to track your sleep data and provide actionable recommendations tailored to your unique needs. You access Rise through a mobile app available on iOS and Android, and the company offers tiered subscription plans with varying levels of premium content and personalized coaching features.
Many users sign up for a trial period to test the app's core functionality before committing to a paid subscription. If you have decided that Rise is not delivering the results you expected, or if charges appear on your account unexpectedly, Yafee is here to guide you through a clear, step-by-step cancellation process that protects your rights and your wallet.
Rise subscription plans and pricing
Rise offers multiple membership tiers through in-app purchases and device-based subscription management systems. Understanding your current plan helps you verify your billing cycle and ensures you're canceling the correct subscription level. The table below shows representative pricing you may encounter:
| Plan type |
Representative USD price |
Billing cycle |
| Free trial |
$0 (limited duration) |
Converts to paid |
| Monthly subscription |
$9.99 to $14.99 |
Monthly renewal |
| Standard monthly plan |
$19.99 to $34.99 |
Monthly renewal |
| Annual subscription |
$59.99 to $99.99 |
Annual renewal |
| Promotional or discounted tier |
Variable pricing |
Depends on offer |
Your exact price may differ based on promotional offers, regional pricing variations, or the app store (Apple App Store or Google Play) you used to subscribe. Check your app store account settings or your email receipt to confirm your current plan and billing date before you initiate cancellation.
Why cancellation clarity matters legally
Rise subscriptions renew automatically unless you take deliberate action to stop them. Automatic renewal contracts in the United States are governed by the Restore Online Shoppers Confidence Act (ROSCA), a federal law that requires companies to obtain your clear, affirmative consent before charging you and to provide a simple, easy-to-use mechanism to cancel at any time. Additionally, many states impose stronger protections through their own negative option laws, requiring at least 14 days' notice before a renewal charge posts to your account and allowing you to cancel online as easily as you subscribed.
When you cancel Rise with Yafee's step-by-step guidance, you create a documented record of your cancellation request. This proof matters: if Rise charges you after you have canceled, you have evidence to dispute the transaction with your bank, credit card company, or the Federal Trade Commission (FTC) if needed. The FTC enforces ROSCA and investigates complaints about deceptive billing practices.
Why consumers cancel Rise
Understanding your cancellation reason helps you choose the right timing and method for your situation.
Common reasons users stop using Rise
- Trial period ended and automatic renewal charged without sufficient notice or clarity.
- App did not deliver meaningful improvements to sleep quality or energy levels.
- Unexpected or duplicate charges appeared on your account.
- You found an alternative sleep app or coaching program that better fits your needs and budget.
- Subscription cost became unaffordable or a lower priority in your monthly expenses.
- Confusion about billing after deleting the app-many users mistakenly believe deleting the app cancels the subscription (it does not).
- Conflicts with other health or wellness app subscriptions you already use.
Whatever your reason, Yafee empowers you to cancel on your own timeline with confidence and clarity.
When to cancel before your next charge
Your cancellation window depends on your subscription type and billing cycle. If you are on a monthly plan renewing on the 15th of each month, you should initiate cancellation at least 3 to 5 days before that date to ensure the cancellation processes in time. For annual plans, the same principle applies: check your billing date and cancel well in advance. Most app store systems process cancellations within 24 to 48 hours, but delaying increases the risk that a renewal charge will post before your cancellation takes effect.
Your consumer rights and what the law protects
Federal law and state consumer protection statutes give you enforceable rights when you cancel a subscription service like Rise.
Your legal position under ROSCA and state law
The Restore Online Shoppers Confidence Act (ROSCA) grants you the following protections:
- The right to cancel at any time without penalty or unreasonable restriction.
- The right to receive clear, conspicuous disclosure of all material terms (price, billing frequency, cancellation policy) before you consent to the charge.
- The right to cancel using the same mechanism you used to subscribe or a similarly easy method.
- The right to obtain confirmation of your cancellation in writing.
Furthermore, many states impose additional requirements through their own negative option statutes. California, New York, Illinois, and other states require companies to obtain affirmative consent before charging you for automatic renewals and to provide a simple, easy mechanism to cancel online. Some states also require at least 14 days' notice before a renewal charge is deducted from your account.
If Rise violates these requirements-for example, by making cancellation difficult or charging you after you have canceled-you can file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or contact your state's Attorney General office. You may also dispute unauthorized charges with your bank or credit card company under your card's chargeback protection.
How yafee protects your rights
Yafee specializes in helping consumers document their cancellation requests and dispute unauthorized charges. By following Yafee's step-by-step cancellation process, you create a clear record of when you canceled, which method you used, and what confirmation you received. This documentation is critical if you need to dispute a charge later or escalate your complaint to the FTC.
How to cancel Rise on iOS
Apple manages subscriptions purchased through the App Store, not the app itself. You must cancel your subscription through your iPhone, iPad, or iCloud settings.
Step 1: open the settings app on your iOS device
- Tap the Settings app (the gray gear icon) on your home screen.
- Scroll to the top of the Settings menu.
- Tap your Apple ID name or profile picture at the top.
Step 2: navigate to subscriptions
- Tap "Subscriptions" (you may see "Media & Purchases" first; if so, tap that, then tap "Subscriptions").
- A list of all your active subscriptions will appear.
- Locate "Rise" in the list and tap on it.
Step 3: cancel your subscription
- Tap the "Cancel Subscription" button or link at the bottom of the Rise subscription details page.
- You will be asked to confirm your cancellation and may see prompts offering discounts to retain you-ignore these.
- Tap "Confirm" or the final cancellation button to complete the process.
- Apple will display a confirmation message stating your subscription is canceled and the date it will stop renewing.
Step 4: save your cancellation confirmation
- Screenshot or photograph the confirmation screen showing your subscription has been canceled.
- Note the date the subscription will stop renewing-this is important if a charge appears after cancellation.
- Exit Settings.
How to cancel Rise on android
Google Play manages subscriptions purchased through the Google Play Store. You cancel through your Google Play settings, not the Rise app itself.
Step 1: open google play on your android device
- Open the Google Play Store app on your Android phone or tablet.
- Tap your profile icon (usually in the top-right corner).
- Tap "Manage your Google Account" or "Payments and subscriptions".
Step 2: access your subscriptions
- Tap "Subscriptions" (you may need to scroll down to see this option).
- A list of all your active subscriptions will appear.
- Tap "Rise" to open your subscription details.
Step 3: cancel your subscription
- Tap "Cancel subscription" at the bottom of the Rise subscription page.
- Google Play will ask for a reason for your cancellation-select the reason that applies to you.
- Review any retention offers or discounts presented (you do not need to accept these).
- Tap "Cancel subscription" again to confirm.
- Google Play will display a confirmation stating your subscription has been canceled and when it will stop renewing.
Step 4: document your cancellation
- Take a screenshot of the confirmation page showing your subscription is canceled.
- Note the date your subscription will stop renewing.
- Close Google Play.
What to expect after you cancel Rise
Knowing what happens after you hit cancel removes stress and helps you stay vigilant for unauthorized charges.
Timeline and access after cancellation
Once you cancel, your access to Rise will typically end at the end of your current billing period. If you canceled a monthly subscription on the 5th and your renewal was scheduled for the 15th, you will retain access until the 15th, and then your account will be locked. You will not be charged again unless you manually reactivate your subscription. If you canceled an annual subscription, you keep your access until the annual renewal date, which could be months away.
Verify the cancellation processed
Within 24 to 48 hours after you cancel, log back into your app store account (Apple ID or Google Play) and check that Rise no longer appears in your active subscriptions list. It should move to your "Expired" or "Canceled" subscriptions section. If Rise still shows as active, repeat the cancellation steps. If it does not disappear after 48 hours, contact the app store's customer support directly.
Monitor your billing statements
Review your bank account or credit card statement for the next 30 days. Confirm that no new charge from Rise, Rise Science, or Apple/Google appears. If a charge posts after your cancellation date, immediately dispute it with your bank or credit card company and file a complaint with the FTC at reportfraud.ftc.gov, referencing your cancellation confirmation screenshot.
Requesting a refund from Rise or your app store
Cancellation and refunds are separate actions; canceling stops future charges but does not automatically return money you have already paid.
Refund eligibility and timing
Apple and Google both offer a limited refund window for app subscriptions-typically 48 hours after the charge is posted. If you were charged and canceled within 48 hours, you may be eligible for a refund. Charges older than 48 hours are generally non-refundable unless you can demonstrate fraud, billing error, or a violation of Apple's or Google's terms.
How to request a refund on iOS
- Open the App Store app on your iPhone or iPad.
- Tap your profile icon in the top-right corner.
- Tap "Purchases" or "Account".
- Find Rise in your purchase history and tap it.
- Tap "Report a Problem" or "Report an Issue".
- Select a reason for your refund request (e.g., "I did not authorize this charge" or "This subscription does not work as described").
- Submit your request and wait for Apple's response, which usually arrives within 24 to 72 hours.
How to request a refund on android
- Open the Google Play Store app.
- Tap your profile icon and then "Manage your Google Account".
- Tap "Manage your Google Play".
- Scroll to your order history and locate the Rise charge.
- Tap the order and then "Request a refund".
- Select a reason and submit your request.
- Google will respond within a few business days.
Dispute the charge with your bank
If the app store denies your refund request or does not respond within 7 days, contact your bank or credit card company directly. You have the right to dispute the charge under your card's purchase protection program. Provide your cancellation confirmation screenshot, the billing statement showing the charge, and any communications with Rise or the app store. Your bank or card company will initiate an investigation and may reverse the charge within 30 to 90 days.
Rise subscription pricing comparison and alternatives
Comparing Rise to similar sleep and wellness apps may help you understand whether the service justifies its cost.
| App name |
Monthly cost (USD) |
Key features |
| Rise |
$9.99 to $34.99 |
Sleep tracking, personalized coaching, circadian rhythm analysis |
| Sleep Cycle |
$5.99 to $9.99 |
Sleep tracking, smart alarm, sound library |
| Oura Ring app |
$5.99 to $13.99 |
Sleep and activity tracking, recovery insights |
| Calm |
$4.99 to $14.99 |
Meditation, sleep stories, breathing exercises |
| Headspace |
$6.99 to $13.99 |
Meditation, mindfulness, sleep content |
If you canceled Rise because the cost exceeded your budget or the app did not meet your expectations, Yafee recommends researching free or lower-cost alternatives before you commit to another paid subscription. Many sleep and wellness apps offer free trials; test them before signing up for a paid plan.
Common cancellation mistakes to avoid
Your cancellation is almost always successful if you follow the app store method outlined above, but a few common errors can leave you vulnerable to unexpected charges.
Deleting the Rise app does not cancel your subscription
Removing the Rise app from your phone does not cancel your subscription or stop charges. The subscription exists in your app store account (Apple ID or Google Play), not on your device. You must cancel through your app store settings, not by deleting the app. Many users discover this mistake when a charge appears weeks after they deleted Rise, assuming they had canceled.
Contacting Rise support may delay your cancellation
Some users email or message Rise support asking them to cancel the subscription. This is slower and less reliable than canceling through your app store directly. Rise support may take days to respond, and you have no guarantee they will process your request correctly. Cancel through Apple or Google Play immediately, then contact Rise support only if a charge appears after your cancellation date.
Canceling before the trial period ends may trigger unexpected charges
If you are still in a free trial, canceling immediately after signup is the safest approach. Some trial offers automatically convert to paid subscriptions on a specific date; if you wait until near the end of your trial to cancel, a charge may post before your cancellation takes effect. Cancel as soon as you decide Rise is not for you.
Overlooking state-specific protections
Some states (California, New York, Illinois, Virginia) have stronger negative option laws than ROSCA. If Rise violates your state's specific requirements-for example, by failing to obtain affirmative consent or charging you without clear disclosures-you may have additional grounds to dispute the charge or file a complaint. Yafee recommends checking your state Attorney General's website for guidance on negative option subscriptions.
Cancellation checklist and documentation
Use this checklist to ensure your cancellation is complete and documented for your protection.
- Identify your current Rise subscription plan (monthly or annual) and your renewal date.
- Log into your Apple ID or Google Play account and navigate to subscriptions.
- Locate Rise and tap "Cancel Subscription".
- Confirm the cancellation by tapping the final confirmation button.
- Screenshot or photograph the confirmation message showing your subscription is canceled.
- Note the date your subscription will stop renewing (your access cutoff date).
- Wait 24 to 48 hours and verify Rise no longer appears in your active subscriptions list.
- Monitor your bank account or credit card statement for 30 days after the renewal date to confirm no new charge appears.
- If an unauthorized charge appears, dispute it with your bank or the FTC at reportfraud.ftc.gov within 60 days of the charge.
- Save your cancellation screenshot and any communications for at least 1 year.
If Rise charges you after you have canceled, or if the company refuses to honor your cancellation request, you have enforcement options through government agencies and your financial institution.
File a complaint with the federal trade commission
The FTC enforces ROSCA and investigates complaints about deceptive negative option billing. Submit your complaint at reportfraud.ftc.gov. Include your cancellation confirmation, billing statements showing unauthorized charges, and any communications with Rise. The FTC does not resolve individual disputes but uses complaints to identify patterns of fraud and bring enforcement actions.
Contact your state attorney general
Every state has an Attorney General office with a consumer protection division. If Rise violated your state's negative option law, file a complaint with your state's AG office. Many states offer stronger protections than ROSCA and can pursue legal action on behalf of all consumers in that state.
Dispute the charge with your bank or credit card company
If you cannot recover the unauthorized charge through Rise or the app store, contact your bank or credit card company and request a chargeback or dispute. Provide your cancellation confirmation, the billing statement, and a written explanation. Most banks resolve disputes within 30 to 90 days and will reverse the charge if your documentation supports your claim.
Consider legal action or small claims court
If the unauthorized charge exceeds your state's small claims court limit (typically $5,000 to $10,000), you may pursue a civil lawsuit against Rise Science Inc. However, your subscription agreement likely contains an arbitration clause, which means you must pursue disputes through arbitration rather than court. Review your Rise terms of service for details on arbitration procedures and deadlines.
Final steps and peace of mind
Canceling Rise is straightforward when you follow the correct app store procedure and document your actions. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by providing clear, step-by-step guidance grounded in consumer protection law. By canceling through your Apple ID or Google Play account-not by deleting the app or emailing support-you ensure your cancellation is processed correctly and immediately.
Keep your cancellation confirmation screenshot and the date your subscription stops renewing. Monitor your billing statement for 30 days after your renewal date. If a charge appears, you have the evidence and the legal right to dispute it with your bank, the app store, or the Federal Trade Commission. Yafee is committed to protecting your financial and consumer rights throughout this process. For more guidance on canceling other subscription services, visit Yafee (yafee.com) today.
Contact information for Rise Science Inc.: Rise Science Inc., San Francisco, California. For billing inquiries, contact support through the Rise app or visit the company's website. For unresolved disputes, escalate to the FTC at reportfraud.ftc.gov or your state Attorney General's consumer protection division.