How to cancel Tiksave in singapore and stop recurring charges
What is Tiksave and why cancellation matters
Tiksave is a subscription service that allows you to download TikTok videos for offline viewing, often without the platform's watermark. The app operates across iOS, Android, and web platforms, offering both free and paid tiers with pricing in Singapore dollars (SGD). Your paid subscription likely renews automatically each week, month, or year, depending on your chosen plan.
The critical point: your billing relationship exists not with Tiksave directly, but with Apple's App Store, Google Play, or another payment platform where you originally subscribed. This distinction determines exactly where you must go to cancel. Many users discover they are still being charged weeks or months after they stopped using the service, because they never completed the cancellation process with the correct payment provider.
Yafee specialises in helping consumers navigate subscription cancellations across all platforms. Whether you subscribed on impulse, completed a trial period, or simply no longer need the service, this guide walks you through every step to stop your charges in Singapore.
Common reasons to cancel Tiksave
You might cancel because you no longer download TikTok videos regularly, prefer free alternatives such as native screen recording, or find the recurring cost no longer justifies the feature set. Others cancel after completing a specific project or realising the watermark-removal feature does not align with their actual usage. If your weekly (S$12.98), monthly (S$29.98), or yearly (S$58.98) charge no longer fits your budget, cancellation is straightforward once you know where to action it.
Your consumer rights and singapore law
Under Singapore's Consumer Protection (Fair Trading) Act, you hold specific legal rights. You are entitled to accurate information about subscription terms, transparent pricing structures, and a fair cancellation process. If Tiksave or the payment platform uses misleading language, obscures cancellation pathways, or makes refunds unnecessarily difficult, you have grounds to lodge a complaint with the Competition and Consumer Commission of Singapore (CCCS).
Your legal position: Although Tiksave's terms state that fees already paid are non-refundable, the Consumer Protection (Fair Trading) Act grants you up to 14 days to withdraw from a distance contract (such as a digital subscription) if the terms were not clearly communicated at purchase. If you subscribed via a trial offer without explicit warning about the charge date, you may have a valid refund claim. Retain your confirmation email as proof of the subscription terms you agreed to.
Tiksave pricing and billing overview
Understanding your current plan helps you act decisively and confirm when your next charge will occur.
| Plan type |
Cost (SGD) |
Billing cycle |
Features |
| Free tier |
$0.00 |
Continuous |
Limited downloads, watermark retained |
| Weekly premium |
S$12.98 |
7 days |
Watermark-free, faster downloads |
| Monthly premium |
S$29.98 |
30 days |
Watermark-free, faster downloads, extended access |
| Yearly premium |
S$58.98 |
365 days |
Watermark-free, fastest downloads, priority support |
How to cancel Tiksave on iOS (Apple app store)
If you subscribed through Apple's App Store on an iPhone or iPad, you must cancel via iOS Settings, not within the Tiksave app itself.
Access your subscription settings on iOS
- Open the Settings app on your iPhone or iPad.
- Tap your name and profile photo at the top of the screen.
- Select Subscriptions from the menu.
- Review the complete list of active subscriptions linked to your Apple ID.
Locate and cancel Tiksave
- Find Tiksave in your active subscriptions list.
- Tap Tiksave to open the subscription details page.
- Tap Cancel Subscription or toggle off the auto-renewal switch.
- Review the cancellation confirmation screen and tap Confirm.
- Wait for the confirmation email from Apple to arrive at your registered Apple ID email address.
Important timing considerations for iOS users
If you are currently on a free trial, you must cancel at least 24 hours before the trial expires. Apple does not refund unused trial days, so timing is critical. Set a phone reminder for one day before your trial end date to prevent accidental charges. Once you confirm cancellation, you retain access to Tiksave until the end of your current billing period, after which no further charges will be processed.
How to cancel Tiksave on android (Google play)
Android users who subscribed through Google Play must navigate to their subscription manager within the Play Store app to cancel.
Open google play subscription manager
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select Manage subscriptions or Payments and subscriptions.
- Tap Subscriptions to view all active plans.
Cancel your Tiksave subscription
- Locate Tiksave in your subscriptions list.
- Tap Tiksave to view the subscription details.
- Select Cancel subscription or Unsubscribe.
- Follow the on-screen prompts and confirm your cancellation choice.
- Expect a confirmation email from Google Play within minutes.
Grace period and access after cancellation on android
After you cancel on Google Play, you continue to access Tiksave's premium features until the end of your current billing cycle. No charge appears on your next scheduled billing date. Google Play sends cancellation confirmations immediately, but allow up to 24 hours for the change to propagate across all your devices signed into the same Google account.
Cancellation via other payment methods
If you subscribed to Tiksave through a method other than the App Store or Google Play, such as PayPal or a direct credit card, your cancellation route differs.
Tiksave's account settings approach
Yafee advises checking whether Tiksave offers an in-app or web-based subscription manager. Visit the official Tiksave website or open the app on your device and look for a Billing, Subscription, or Account Settings section. Some services allow you to view and cancel subscriptions directly through their dashboard. If you locate this option, select your subscription and choose cancel. Retain any confirmation message or number generated.
PayPal cancellation steps
- Log into your PayPal account via paypal.com or the PayPal mobile app.
- Navigate to Settings or your account menu.
- Select Subscriptions or Recurring payments.
- Locate the Tiksave subscription in the list.
- Click Cancel and confirm your choice.
- PayPal sends a confirmation email to your registered address.
Direct credit card subscriptions
If you supplied your credit card directly to Tiksave (rather than via Apple, Google, or PayPal), contact Tiksave support through their app or website support page. Request cancellation in writing via email if possible, as this creates a record. Include your account email address and the billing date. Wait for a confirmation response before assuming the subscription has ended.
Refunds and what to expect after cancellation
Understanding refund eligibility removes uncertainty and helps you plan your finances accurately.
Refund eligibility under singapore law
Tiksave's standard terms state that all fees paid are non-refundable. However, the Consumer Protection (Fair Trading) Act overrides this in specific circumstances. You may request a refund if you cancel within 14 days of purchase and the service terms were not clearly disclosed. This applies especially to free-trial-to-paid conversions where the charge date was not explicitly highlighted at signup.
If you qualify for a refund under the Act, contact the payment platform (Apple, Google, or PayPal) first and explain your grounds. Provide your confirmation email and the date you cancelled. If the platform refuses, escalate to the CCCS, which investigates unfair trading practices.
After you cancel: what happens to your access
Cancellation does not instantly revoke your access. Instead, you keep full use of Tiksave's premium features through the end of your current billing period. Once that period ends, your account either reverts to the free tier or access ceases entirely, depending on Tiksave's policy. No further charges appear on your payment method after the final billing cycle concludes.
Yafee recommends taking a screenshot of your cancellation confirmation and noting the exact end date of your access in your calendar. This protects you if an unexpected charge appears and you need to dispute it with your payment provider.
Handling unexpected charges post-cancellation
If a charge appears after you cancel, act quickly. Log into your payment platform (Apple, Google, or PayPal) and verify that the cancellation processed. If the charge is fraudulent or the cancellation failed, request a refund immediately. Most payment providers grant refunds within 5 to 10 business days if you dispute a charge within 60 days of the transaction.
Common cancellation mistakes to avoid
You are not alone if you have struggled with app subscriptions; thousands of consumers face the same confusion. Learning from others' errors ensures your cancellation sticks the first time.
Deleting the app without cancelling the subscription
Removing the Tiksave app from your phone does not cancel the subscription. The recurring charge continues because the payment platform (Apple, Google, or PayPal) maintains the active subscription separate from the app itself. Always cancel through your payment provider's settings before you delete the app.
Cancelling the wrong subscription tier
If you have multiple subscriptions active with Tiksave (for example, a personal account and a shared family account), ensure you cancel the correct one. Review your billing statement to confirm which email address or payment method is linked to the subscription you intend to stop.
Forgetting the 24-hour trial deadline
Free trials expire automatically unless you cancel within the window specified in the offer. If the trial is set to expire on Friday, cancel by Thursday. Once the trial converts to a paid subscription, your refund claim window shrinks significantly under Singapore consumer law.
Not confirming cancellation in writing
Rely on email confirmations sent by Apple, Google, or PayPal as proof that your cancellation succeeded. If you subscribe directly with Tiksave and do not receive a confirmation within 24 hours, send a follow-up email to their support address requesting written confirmation of the cancellation date.
Verification checklist after cancellation
After you complete the cancellation steps, verify that the process succeeded by working through this checklist.
| Action |
Status |
Timeline |
| Receive cancellation confirmation email from payment provider |
Completed |
Within 1 hour |
| Log back into payment app and verify subscription no longer appears active |
Completed |
Within 24 hours |
| Note the final access date and add to calendar reminder |
Completed |
Immediately |
| Monitor payment statement for unexpected charges |
Ongoing |
Next 3 billing cycles |
| Contact CCCS if charge reappears after cancellation date |
If needed |
Within 60 days of charge |
Escalation: what to do if cancellation fails
If you follow all steps and a charge still appears, Singapore's consumer framework provides clear remedies.
Contact the payment provider first
Reach out to Apple, Google, or PayPal customer support with your cancellation confirmation and the unexpected charge as evidence. Request an immediate refund and ask them to investigate why the cancellation did not process. Most payment platforms refund disputed charges within 5 to 10 business days.
Escalate to the CCCS if the platform refuses
If the payment provider denies your refund claim or does not respond within 14 days, file a complaint with the Competition and Consumer Commission of Singapore (CCCS). The CCCS investigates unfair trading practices and can compel refunds. Yafee recommends submitting your complaint online at www.cccs.gov.sg with copies of your confirmation email, billing statements, and cancellation attempts.
Dispute the charge with your bank
As a final step, contact your bank or credit card company and dispute the charge as unauthorised. Provide your cancellation confirmation as supporting evidence. Banks can reverse charges and block future transactions from Tiksave within 30 to 60 days of the disputed transaction date.
Why yafee helps you cancel with confidence
Subscription cancellations should be straightforward, yet many services deliberately complicate the process to discourage cancellations. Yafee exists to translate legal rights into actionable steps so you retain full control of your subscriptions and finances.
Whether you subscribe via Apple, Google, PayPal, or directly with a service, Yafee has helped thousands of Singapore consumers cancel recurring charges, recover wrongful refunds, and understand their rights under the Consumer Protection (Fair Trading) Act. Our guides are grounded in current legislation and tested against real cancellation workflows, ensuring accuracy and clarity.
The next time you notice an unwanted charge, remember: you hold the power. Yafee is here to make that power actionable. Cancel Tiksave today, confirm the process in writing, and move forward knowing your money stays in your account.