Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Deeper, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Deeper in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Deeper
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Deeper subscription with zero hassle
1
Fill in the form
Give us your details and those of your Deeper subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Deeper. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Deeper refuses your cancellation.
Frequently asked questions
Cancel Deeper: The Right Way to Protect Your Rights
How to cancel Deeper in singapore and protect your consumer rights
What is Deeper
Deeper is a subscription-based communication coaching platform that combines voice analysis technology with personalized training modules to improve your speaking skills. You access the service via web browser or mobile app, with optional physical devices available under separate warranty and return policies. The platform operates on a recurring billing model, meaning your subscription renews automatically unless you actively cancel before the renewal date.
How Deeper works
When you subscribe to Deeper, you gain access to premium voice training tools, personalized coaching resources, and in-depth analysis features. Your subscription source determines your cancellation method: you may have signed up directly through the Deeper website, via the Apple App Store, or through Google Play. This distinction matters significantly because app store subscriptions and web subscriptions operate under different billing systems. Yafee recommends identifying your subscription source before you begin the cancellation process, as each platform requires distinct steps.
Core service features
Depending on your chosen plan tier, you unlock voice depth analysis tools, modular training sequences, and access to premium coaching sessions. Deeper also sells physical devices separately; these come with a standard manufacturer warranty and a 14-day return window for defective units. Your subscription renewal date, current plan tier, payment method, and billing history are all managed through your account dashboard or app store account settings.
Pricing and plans available in singapore
Deeper offers three subscription tiers through the Deepr app on the Singapore App Store, with all charges calculated in Singapore dollars (SGD). The following table shows the complete pricing structure:
| Plan name | Billing period | Price (SGD) | Best for |
|---|---|---|---|
| Deepr Pro Weekly | 7 days | $6.98 | Trial users and short-term goals |
| Deepr Pro Monthly | 30 days | $19.98 | Regular commitment and ongoing practice |
| Deepr Pro Annual | 365 days | $39.98 | Committed practitioners and best per-month value |
The annual plan delivers the lowest cost per month when spread over 12 months. Before you cancel, Yafee advises reviewing your most recent invoice or app store receipt to confirm your current plan tier, since this information directly affects your access period following cancellation.
Reasons why you might cancel Deeper
Cancelling a subscription is a valid choice, and you should feel confident making decisions about your spending and time. Your motivations may range from completing your coaching objectives to discovering a platform that aligns better with your learning style or budget constraints.
Common reasons to cancel
- You have completed your voice training milestones and no longer require regular coaching support.
- The monthly subscription cost no longer fits your current budget or frequency of use.
- You have found a competing platform with features or pricing that better match your needs.
- You enrolled during a trial period or promotional offer and forgot to cancel before automatic charges began.
- Technical issues, app crashes, or unresponsive customer service have diminished your trust in Deeper.
- Your schedule or lifestyle changes have made the service less relevant to your daily routine.
Reasons to reconsider before cancelling
If cost is your primary concern, examine whether switching to the weekly plan at $6.98 could extend your membership affordably. If you feel unsatisfied with your progress, contact Deeper's support team to request alternative training modules, additional coaching sessions, or a temporary pause option. Yafee recommends scheduling a brief conversation with customer support before committing to cancellation, as many providers offer loyalty discounts, customized learning paths, or pause features that may address your underlying concern without requiring full termination.
Your consumer rights under singapore law
In Singapore, your right to cancel a subscription is protected under the Consumer Protection (Fair Trading) Act (CPFTA), which sets out mandatory safeguards for distance contracts and digital services. Understanding your legal position strengthens your negotiating power and ensures you receive fair treatment if Deeper disputes your cancellation.
Your legal position
The CPFTA grants you a statutory right to cancel distance contracts (including online subscriptions) within 14 calendar days of purchase or first renewal, provided Deeper has fully performed the contract and you have not used the service substantially. If Deeper cannot establish that you authorised the subscription clearly, or if billing information is unclear or misleading, the service provider bears the burden of proof. You do not need to provide a reason for cancellation within the 14-day window. Furthermore, if Deeper fails to honour your cancellation request or continues charging after you have cancelled, you may escalate your complaint to the Consumers Association of Singapore (CASE) or file a report with the Competition and Consumer Commission of Singapore (CCCS). Yafee emphasizes that these protections exist to protect you, regardless of the company's internal policies.
Unfair contract terms
The CPFTA also prohibits unfair contract terms, including automatic renewal clauses that are not transparent or require active consent. If Deeper's terms and conditions contain language designed to obscure the cancellation process, lock you into unreasonable notice periods, or charge hidden fees upon cancellation, these provisions may be unenforceable. Yafee advises documenting any unclear billing language or confusing cancellation instructions, as these records will support your case if you need to lodge a formal complaint.
How to cancel Deeper on the web
If you subscribed directly through the Deeper website or paid by credit card through deeper.com, follow these web-based cancellation steps. Deeper's billing team typically processes web cancellations within 1-2 business days.
- Log in to your Deeper account at deeper.com using your registered email and password.
- If you have forgotten your password, click "Forgot password" and follow the password reset email sent to your inbox.
- Ensure you are using a secure internet connection on a trusted device.
- Navigate to your account settings or billing section once logged in.
- Look for tabs labelled "Account", "Subscription", "Billing", or "Payment methods".
- The exact menu name may vary depending on your account interface version.
- Locate your active subscription plan and select the "Cancel" or "Manage subscription" option.
- Read any cancellation confirmation message carefully to understand your final access date.
- Note whether you are entitled to a refund based on your cancellation date and plan type.
- Confirm your cancellation by clicking the final "Confirm cancellation" button.
- Deeper will send you a cancellation confirmation email to your registered address within minutes.
- Save this email as proof of your cancellation request.
- Verify that your subscription no longer appears as active in your account dashboard.
- Return to your account settings and confirm the subscription status now shows "Cancelled" or "Inactive".
- Bookmark or screenshot your account for your records.
How to cancel Deeper via the apple app store
If you subscribed to Deepr Pro through the Apple App Store on your iPhone, iPad, or Mac, you must cancel through your Apple ID account settings rather than within the Deeper app itself. App Store subscriptions are managed separately by Apple and require a different cancellation procedure.
- Open the App Store app on your Apple device.
- On iPhone or iPad, tap the profile icon in the lower right corner of the App Store home screen.
- On Mac, click your name or profile icon in the top right corner of the App Store window.
- Select "Subscriptions" from the menu that appears.
- You will see a list of all active subscriptions linked to your Apple ID.
- Locate "Deepr Pro" in this list.
- Tap or click on "Deepr Pro" to open the subscription details page.
- Review your current plan tier, renewal date, and billing history on this screen.
- Select "Cancel subscription" or "Edit subscription" and then choose to cancel.
- Apple will ask you to confirm your reason for cancelling (optional feedback).
- You may see a special offer to reduce your subscription cost, which you can decline.
- Confirm that your subscription status has changed to "Cancelled" on the subscription details page.
- Your access to Deepr Pro will continue until the end of your current billing period.
- Apple will send you a cancellation confirmation email to your registered Apple ID email address.
How to cancel Deeper via google play
If you subscribed to Deepr Pro through Google Play on an Android device, your subscription is managed through your Google Play account. Cancellation occurs in the Google Play Store app or through your Google account on the web.
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the upper right corner of the home screen.
- Select "Payments and subscriptions".
- Tap "Subscriptions" from the menu options.
- You will see all active subscriptions associated with your Google account.
- Find and tap "Deepr Pro" in the list.
- Select "Cancel subscription" on the Deepr Pro details page.
- Google will present a summary of your cancellation and may offer a retention discount.
- You can skip any discount offer by selecting "Cancel anyway" or "Continue cancelling".
- Follow any additional prompts to confirm your cancellation.
- You may be asked to provide feedback on why you are cancelling (optional).
- Complete the cancellation by tapping the final confirmation button.
- Verify that your subscription status now shows "Cancelled" or "No active subscriptions" in Google Play.
- Google will email a cancellation confirmation to your registered Google account address.
- Your Deepr Pro access will remain active until the end of your current billing period.
Refunds and what to expect after cancellation
Your refund eligibility depends on Singapore consumer law, your cancellation timing, and the specific terms of your subscription agreement. Yafee outlines the scenarios below so you understand what to expect.
Refund eligibility within 14 days
If you cancel your Deeper subscription within 14 calendar days of your initial purchase or renewal date, the CPFTA grants you the right to a full refund of your subscription fee, provided you have not used the service substantially. Deeper must process this refund within 14 days of receiving your cancellation notice. To qualify, you must ensure your cancellation is made in writing (email or through the app confirmation qualifies) and that you include your account details, subscription date, and amount paid.
Refund eligibility after 14 days
Once the 14-day consumer cooling-off period expires, your refund eligibility depends on Deeper's refund policy and the circumstances of your cancellation. If you cancel mid-cycle (for example, 10 days into a monthly plan), Deeper typically does not refund your remaining unused days; instead, your access expires at the end of the current billing period. However, if Deeper has materially breached its service obligations-such as failing to provide voice analysis features, experiencing prolonged technical outages, or overcharging you-you may request a refund under breach of contract principles. In such cases, Yafee recommends contacting Deeper's support team in writing and referencing the specific service failures.
Timeline for refund processing
Refunds issued by Deeper typically appear in your original payment method (credit card, debit card, or linked bank account) within 5-10 business days after Deeper processes the refund. If your refund does not appear after 10 business days, contact your bank or card issuer to confirm the transaction was not declined or delayed on their end. Yafee advises keeping your cancellation confirmation email and any refund confirmation from Deeper, as these documents prove your entitlement if you need to escalate a dispute.
Common mistakes to avoid when cancelling
Cancellation can feel stressful, but being aware of common pitfalls will help you execute a smooth cancellation and protect your rights. The mistakes below are easily avoided with careful attention.
Mistake 1: confusing cancellation with account deletion
Cancelling your subscription does not delete your account or your historical data. Your account profile, training history, and personal information remain stored on Deeper's servers. If you want your account and data deleted, you must submit a separate data deletion request under Singapore's Personal Data Protection Act (PDPA). Yafee recommends submitting your data deletion request in writing to Deeper's privacy team after you cancel, specifying that you want your account fully deleted.
Mistake 2: assuming automatic cancellation at trial end
If you enrolled in a free trial or promotional period, your subscription will convert to a paid plan automatically unless you cancel before the trial ends. Do not assume the trial expires on its own. Set a calendar reminder 3-5 days before your trial end date and cancel proactively through your account dashboard or app store account settings.
Mistake 3: cancelling through the wrong platform
If you subscribed via the Apple App Store, cancelling within the Deeper app itself will not work. You must cancel through your Apple ID settings. Similarly, if you subscribed via Google Play, you must cancel through Google Play, not through the Deeper interface. Yafee emphasizes that each platform handles cancellation independently, and cancelling in the wrong place will fail silently or leave your subscription active.
Mistake 4: missing your cancellation confirmation
After you submit your cancellation request, you will receive a confirmation email from Deeper or the app store. Do not ignore or delete this email. If Deeper continues charging you after you have cancelled, your confirmation email is critical proof that you took action. File this email in a dedicated folder and keep it for at least 6 months.
Mistake 5: forgetting to cancel before auto-renewal
Subscription services renew automatically, often without reminding you. If you miss your cancellation deadline by even one day, you will be charged for the next billing period in full. Set a phone or email reminder at least 5 days before your renewal date so you have time to cancel without being charged unexpectedly.
What happens after you cancel
Once your cancellation is confirmed, you should know exactly what access you retain and what steps to take next. Yafee explains the post-cancellation timeline below.
Access period after cancellation
Deeper allows you to retain full access to premium features until the end of your current billing period. For example, if you subscribed to a monthly plan on 1 March and cancel on 15 March, you retain access until 31 March. You can still use voice analysis tools, download training modules, and access your coaching history during this period. After your billing period ends, Deeper will downgrade your account to free (limited) access or lock premium features entirely.
What you lose immediately
You lose access to premium coaching sessions scheduled after your cancellation date. If you had booked a coaching call for 20 March but cancelled on 15 March, Deeper may or may not honour that session depending on their policy. Yafee recommends clarifying this with support before you cancel if you have scheduled sessions within the next few days.
Retrieving your data
Download or export your training history, voice recordings, and personalized analytics before your access expires. Deeper may delete inactive or cancelled accounts after 90 days. If your account is deleted, recovering your historical data becomes difficult or impossible. Request a data export from Deeper's support team or through your account settings if such an option is available.
Resubscribing after cancellation
You can resubscribe to Deeper at any time after cancellation by logging back into your account or purchasing a new plan through the app store. Deeper may offer you a retention or win-back discount if you resubscribe within a certain period. These offers are negotiable, so contact support to ask about special pricing if you are considering returning.
How to escalate if Deeper refuses to cancel
If Deeper ignores your cancellation request, continues charging you after you have cancelled, or makes the cancellation process deliberately difficult, your consumer rights in Singapore provide enforcement mechanisms. Yafee outlines your escalation path below.
Step 1: document everything
Gather all evidence of your cancellation attempts: cancellation confirmation emails, screenshots of your account status, payment records showing post-cancellation charges, and copies of any support messages you sent. Store these documents in a secure folder or cloud account.
Step 2: contact Deeper directly in writing
Email Deeper's customer support team with a formal written demand for cancellation and/or refund. Reference your account number, subscription plan, cancellation date, and the specific issue. Set a reasonable deadline (7-14 days) for Deeper to respond. Send this email via registered email or request a read receipt to prove Deeper received your message.
Step 3: file a complaint with CASE or CCCS
If Deeper does not respond or refuses to honour your cancellation, lodge a formal complaint with the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). Both organizations investigate subscription service disputes and can compel service providers to comply with consumer protection laws. Provide CASE or CCCS with all documentation you collected in Step 1, including proof that you contacted Deeper in writing.
Step 4: dispute the charges with your bank
If Deeper continues charging your credit card or debit card after you have cancelled, contact your bank and request a chargeback or reversal of the unauthorized charges. Provide your bank with your cancellation confirmation email and evidence that Deeper ignored your cancellation request. Your bank will freeze the disputed transaction and investigate whether Deeper acted wrongfully.
Checklist: before you cancel
Use the following checklist to ensure you have completed all necessary steps before you submit your final cancellation request:
| Action | Status |
|---|---|
| Identify which platform you subscribed through (web, Apple App Store, or Google Play) | Completed |
| Review your most recent invoice to confirm your plan tier and next renewal date | Completed |
| Download or export your training history and personal data | Completed |
| Check if you have scheduled any coaching sessions that will be affected | Completed |
| Verify your current email address and have access to your email account for cancellation confirmation | Completed |
| Take screenshots of your account settings and current subscription status before cancelling | Completed |
Contact information for Deeper
If you need to contact Deeper to discuss your cancellation, request a refund, or submit a formal complaint, use the following address. The legal entity name is Deeper, UAB, registered in Lithuania. This is the only confirmed address available from Deeper's Terms and Conditions and Privacy Policy documents:
Deeper, UAB
Vilnius, Lithuania
(See Deeper's Privacy Policy or Terms and Conditions for the complete registered office address and any additional customer support contact methods)
You can typically contact Deeper through the in-app support feature, email form on their website, or support portal. Yafee recommends sending formal requests (cancellation demands, refund requests, data deletion requests) via email with a read receipt request so you have proof of delivery.
Summary: your path to cancelling Deeper
Cancelling your Deeper subscription is straightforward when you follow the correct platform-specific steps and understand your consumer rights under the CPFTA. Whether you subscribed via the Deeper website, Apple App Store, or Google Play, you now have a clear procedure to follow. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover refunds by providing transparent, step-by-step guidance rooted in consumer law. Your cancellation will be processed within 1-2 business days for web subscriptions or immediately for app store cancellations. Document your confirmation email, remain within the 14-day refund window where possible, and escalate to CASE or CCCS if Deeper refuses to honour your request. You hold the power in this transaction: the choice to cancel is yours, and the law protects your right to make it.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Deeper?
Join over 30,000 users who already trust us.