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Frequently asked questions
Cancel Audiobooks.Com: Step-by-Step Guide
How to cancel Audiobooks.Com and stop unwanted charges from your account
What Audiobooks.Com is and how billing works
Audiobooks.Com is a subscription service that grants you access to a library of audiobooks, delivered to your device with the option to download titles for offline listening. You receive monthly credits to purchase audiobooks, along with curated VIP selections as part of your subscription tier.
Your subscription renews automatically every month until you take action to cancel. When you first sign up, Audiobooks.Com places a brief pre-authorisation hold on your payment method to verify your card details; this hold typically clears within a few business days and does not constitute a charge.
How your monthly billing cycle works
Your subscription renews on the same calendar day each month. Audiobooks.Com does not pro-rate refunds when you cancel mid-cycle, so timing your cancellation strategically helps you maximise the value you receive before the subscription ends.
Charges appear on your bank statement as "Audiobooks.Com" and continue until you complete the full cancellation process. At Yafee, we recommend checking your bank or digital wallet regularly to spot recurring charges early.
Audiobooks.Com pricing and plan options
| Plan | Price (SGD) | Billing cycle | Credits and benefits |
|---|---|---|---|
| 1 credit monthly | ~S$18.99 | Monthly | 1 monthly credit plus VIP audiobook selection |
| 6-month prepaid bundle | ~S$10.58 per month | Every 6 months | 6 credits plus VIP selection at promotional rate |
Prices shown are estimates converted from USD to SGD at current exchange rates (approximately 1.27). Audiobooks.Com bills in USD, so your final charge may vary slightly depending on your bank's conversion rate on the transaction day.
Your consumer rights in singapore when cancelling subscriptions
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) provides important protections, though they apply differently to online subscription services than to physical goods or door-to-door sales.
Cooling-off periods and digital content
Singapore currently does not provide a statutory 14-day cooling-off period for digital content purchases or online subscriptions. The 5-business-day cooling-off right under the CPFTA applies only to unsolicited direct sales, such as door-to-door transactions, and does not cover self-service online sign-ups.
Once you subscribe to Audiobooks.Com and access content, you cannot rely on a cooling-off rule to claim a refund simply because you changed your mind. Your strongest position is to cancel before your next billing date to prevent unwanted charges.
Your legal position on unfair billing
If Audiobooks.Com charges you after cancellation or without clear consent, you hold the right to dispute the charge with your bank or credit card issuer under the Banking Act and your card scheme's dispute protocols. Keep cancellation confirmations and email records to support any dispute claim. You can also lodge a complaint with the Consumers Association of Singapore (CASE) if you believe Audiobooks.Com engaged in unfair or misleading practices. CASE provides free mediation services to help resolve consumer disputes.
How to cancel Audiobooks.Com using three distinct pathways
Cancellation is immediate once you confirm it, but the method depends on whether you subscribed directly on the Audiobooks.Com website, through the Apple App Store, or via Google Play.
Cancellation through the Audiobooks.Com website
This is the fastest and most direct route if you signed up on audiobooks.com itself.
- Log in to your Audiobooks.Com account using your email and password.
- Visit audiobooks.com in your web browser.
- Click the account icon or menu in the top right corner.
- Navigate to your account settings or subscription section.
- Look for "Account", "Settings", or "Membership" in the menu.
- Select the option labeled "Subscription" or "Manage subscription".
- Locate the cancellation option and select it.
- You should see a button or link that says "Cancel subscription" or "End membership".
- Click this button to proceed.
- Complete any confirmation steps that appear.
- Audiobooks.Com may ask why you are cancelling; this is optional and you may skip it.
- You may also see retention offers; decline these if you wish to proceed with cancellation.
- Confirm your cancellation and retain the confirmation message.
- You should receive an on-screen confirmation message immediately.
- Take a screenshot or note the confirmation number and timestamp.
- Audiobooks.Com may also send a cancellation confirmation email within minutes.
Cancellation through apple app store
If you subscribed via the Apple App Store on an iPhone, iPad, or Mac, you must cancel through Apple's subscription settings rather than within the Audiobooks.Com app itself.
- Open the Settings app on your Apple device.
- On iPhone or iPad, tap Settings.
- On Mac, click the Apple menu and select System Preferences.
- Navigate to your Apple ID and subscriptions.
- On iPhone or iPad, select "Tap your name" at the top, then select "Subscriptions".
- On Mac, select "App Store" in the left sidebar, then sign in if required and click your account name at the bottom right.
- Find Audiobooks.Com in your active subscriptions list.
- Scroll through to locate "Audiobooks.Com" or "Audiobooks" depending on how it is listed.
- Select the subscription and choose "Cancel subscription".
- Tap or click on the Audiobooks.Com listing.
- Select "Cancel subscription" or "End subscription".
- Confirm the cancellation.
- Apple will ask you to confirm; select "Confirm" or "Yes".
- Your subscription will end at the close of the current billing cycle.
Cancellation through google play
If you subscribed via Google Play on an Android device, you must cancel through Google Play's subscription management rather than the Audiobooks.Com app.
- Open the Google Play Store app on your Android device.
- Locate the Play Store icon on your home screen or in your app drawer.
- Navigate to your account menu and select "Subscriptions".
- Tap your profile picture or name in the top right corner.
- Select "Payments and subscriptions" and then tap "Subscriptions".
- Find Audiobooks.Com in your active subscriptions.
- Scroll through to locate the Audiobooks.Com subscription.
- Tap on the subscription and select "Cancel subscription".
- Select the Audiobooks.Com entry to open its details.
- Tap "Cancel subscription".
- Follow any prompts to confirm cancellation.
- Google Play may ask why you are cancelling; this step is optional.
- Tap "Yes, cancel subscription" or the equivalent confirmation button.
What happens after you cancel Audiobooks.Com
Cancellation takes effect immediately once you confirm it, but access to your subscription features continues until the end of your current billing cycle.
Your access and usage after cancellation
You retain access to Audiobooks.Com until midnight on the last day of your paid subscription period. Any audiobooks you have already purchased remain in your library and you can continue to listen to them indefinitely; cancellation does not remove access to titles you own.
Your unused monthly credits expire at the end of your current billing cycle. Audiobooks.Com does not refund unused credits, so use them to purchase audiobooks before your subscription ends if you wish to retain access to additional content.
Refund eligibility and next steps
Audiobooks.Com does not offer refunds for completed billing cycles. If you cancel mid-cycle, you remain charged for the full month and your subscription ends on your next renewal date. This is why timing your cancellation strategically matters; cancel immediately after your billing date if you want maximum value before the subscription ends.
If you believe you have been charged in error or after you cancelled, contact Audiobooks.Com directly at the Buffalo, New York address listed below to request a refund. Keep copies of your cancellation confirmation and any correspondence with Audiobooks.Com to support your refund request.
Common mistakes to avoid when cancelling
Cancellation is straightforward, but a few missteps can leave you charged for an extra month or cause disputes with your bank.
Deleting the app does not cancel your subscription
Removing the Audiobooks.Com app from your device does not cancel your subscription. The subscription renewal occurs independently of the app, and charges will continue until you follow the cancellation steps specific to your platform (website, Apple App Store, or Google Play). This is one of the most common reasons why people are charged after they believe they have cancelled.
Letting your billing date pass without confirming cancellation
If you intend to cancel before your next billing date, confirm the cancellation at least 24 hours in advance. Audiobooks.Com processes charges automatically on your renewal date, and confirming cancellation at the last moment risks a charge if the system has not yet processed your request.
Failing to retain your cancellation confirmation
Save your cancellation confirmation number, screenshot, or email immediately after cancelling. If Audiobooks.Com charges you after cancellation, you will need proof that you cancelled to dispute the charge with your bank or lodge a complaint with CASE.
When to cancel Audiobooks.Com and alternatives to consider
Deciding whether to cancel depends on how often you listen to audiobooks and whether the monthly cost fits your budget.
Reasons to cancel Audiobooks.Com
| Reason | Best action |
|---|---|
| You no longer use the service | Cancel immediately to stop recurring charges |
| You listen to fewer than one audiobook per month | Consider switching to a cheaper service or purchasing individual titles |
| The monthly cost is no longer affordable | Cancel and use free alternatives such as public library apps |
| You prefer a different audiobook platform | Cancel and switch before your next renewal date |
Alternatives to Audiobooks.Com
If you want to stop paying for a subscription but still access audiobooks, consider these options. Singapore's National Library Board operates the NLB Mobile app, which offers thousands of audiobooks free to library members; a library card costs nothing. Alternatively, you can purchase individual audiobooks from platforms such as Google Play Books or Spotify without committing to a monthly subscription.
How yafee helps you stay on top of your subscriptions
At Yafee, we understand that managing multiple subscriptions and remembering cancellation deadlines can be overwhelming. Yafee provides clear, step-by-step guidance for cancelling hundreds of services, so you retain control of your spending.
Our team of contract law specialists has reviewed Audiobooks.Com's terms and cancellation procedures to ensure this guide reflects your actual options and consumer rights. If you encounter difficulties cancelling or if Audiobooks.Com continues to charge you after you have cancelled, Yafee recommends documenting your attempts and escalating your complaint to CASE.
Yafee has helped thousands of consumers cancel unwanted subscriptions, dispute unauthorized charges, and reclaim money from their accounts. Whether you need guidance on cancelling Audiobooks.Com or another service, Yafee provides the legal clarity and procedural steps you need to act with confidence.
Contacting Audiobooks.Com for support or disputes
If you encounter technical difficulties during cancellation or wish to request a refund, contact Audiobooks.Com directly using the address below.
Primary contact address
Audiobooks.Com
Buffalo, New York
United States
Send formal cancellation or refund requests by registered mail to this address. Include your account email, the date of your cancellation attempt, and your billing date so that Audiobooks.Com can locate your account quickly.
Alternative canadian contact address
An alternative Canadian address is also documented for Audiobooks.Com correspondence. If you prefer to send formal notice to a Canadian address, contact Audiobooks.Com through their customer service portal on the website to request the specific address for your matter.
If Audiobooks.Com does not respond
If Audiobooks.Com fails to respond to your refund request within 14 business days, or if you believe the company has engaged in unfair billing practices, lodge a complaint with the Consumers Association of Singapore (CASE). CASE provides free mediation and can escalate your complaint to trigger a formal response from Audiobooks.Com.
Yafee recommends keeping detailed records of all correspondence with Audiobooks.Com, including email confirmations, cancellation screenshots, and bank statements showing charges. These documents strengthen your position if you need to dispute a charge or file a complaint with CASE.
Cancelling Audiobooks.Com is straightforward when you follow the correct platform-specific steps and retain your confirmation. Should you have further questions about your subscription rights or encounter resistance from Audiobooks.Com, Yafee remains your trusted resource for clear legal guidance and procedural clarity.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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