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Frequently asked questions
Cancel The Week: The Right Way
How to cancel The Week magazine subscription in singapore: your complete legal guide
What is The Week magazine
The Week is a weekly news magazine published by Malayala Manorama Co. Pvt. Ltd. that delivers global news and current events through concise summaries and expert analysis. The publication appeals to busy professionals and informed readers across Singapore who prefer curated intelligence without the time commitment of traditional news sources.
Why readers subscribe to The Week
The magazine offers balanced perspectives on politics, culture, business and world affairs, delivered weekly across multiple formats. You access The Week through print editions delivered to your address, web-based subscriptions through your browser, or the digital app available on iOS and Android devices. Each platform operates independently, which affects how you manage and cancel your subscription.
Available subscription formats in singapore
Your access depends on your chosen platform. Print subscriptions arrive at your postal address on a scheduled basis. Web subscriptions grant you browser-based access to the full archive. App-based subscriptions sync across your devices and function offline. Understanding which format you purchased matters directly when you need to cancel, since each platform uses different cancellation mechanisms.
The Week subscription pricing and plans in singapore
The Week offers several subscription tiers in Singapore dollars, each with different renewal schedules and costs per issue.
Current pricing structure
| Plan | Price (SGD) | Billing cycle | Cost per week | Best suited for |
|---|---|---|---|---|
| Single issue | S$5.98 | One-time purchase | S$5.98 | Occasional readers and trials |
| 3-month subscription | S$38.98 | Auto-renews quarterly | S$3.00 | Testing your reading habit |
| 6-month subscription | S$68.98 | Auto-renews biannually | S$2.65 | Committed regular readers |
| 12-month subscription | S$148.98 | Auto-renews annually | S$2.87 | Best value for regular subscribers |
All paid subscription plans auto-renew automatically unless you cancel before the renewal date. Stopping auto-renewal before your current billing period ends prevents the next charge from processing.
When cancellation makes sense for your situation
Deciding whether to cancel depends on your reading habits, budget priorities and news consumption preferences.
Reasons to keep your subscription
You receive exceptional value if you read The Week regularly, prefer curated summaries over competing news sources, or value in-depth analysis of culture and business topics. The 12-month plan costs approximately S$2.87 per week, making it a cost-effective alternative to daily news subscriptions. Subscribers report seamless access across devices through the digital app, with offline reading capability.
Strong reasons to cancel
Cancel your subscription if your reading frequency has dropped, you prefer alternative news sources, budget constraints require cost-cutting, or the editorial content no longer aligns with your interests. Importantly, cancelling stops future charges immediately, but you retain full access to your current paid period until it expires. You face no financial penalty for cancelling before your renewal date.
Your legal position under singapore consumer law
Your cancellation rights rest on Singapore's Consumer Protection (Fair Trading) Act, which protects you from unfair trading practices and ensures transparent subscription terms.
What the law guarantees you
Under the Consumer Protection (Fair Trading) Act, you have the right to cancel any subscription at any time. The retailer or publisher must inform you clearly in advance about auto-renewal terms, billing frequency and cancellation procedures. In accordance with this legislation, The Week must allow you to cancel without penalty before the next billing cycle. Furthermore, the publisher must provide you with simple, accessible cancellation mechanisms that match the ease with which you subscribed.
Your legal position: You can cancel your The Week subscription without providing a reason or justification. Malayala Manorama Co. Pvt. Ltd. cannot levy cancellation fees or require you to contact customer service through multiple channels. If the company refuses to cancel or continues charging after you cancel, you can lodge a complaint with the Consumers Association of Singapore (CASE), which investigates breaches of the Consumer Protection (Fair Trading) Act.
If The Week refuses to cancel
Should Malayala Manorama Co. Pvt. Ltd. decline your cancellation request or continue charging your payment method after you cancel, document the refusal and gather evidence of all communications. Contact the Consumers Association of Singapore directly; CASE handles disputes between consumers and retailers and can compel refunds or cancellation if The Week has breached consumer protection standards.
How to cancel The Week on iPhone and iPad
If you subscribed through Apple's App Store, you must cancel within the device settings, not through The Week app itself.
Step-by-step cancellation on iOS
- Access your subscription settings.
- Open the Settings app on your iPhone or iPad.
- Tap your name or Apple ID at the top of the screen.
- Select the Subscriptions option.
- Locate your Week subscription.
- Browse the list and find The Week magazine entry.
- Tap on it to view your active subscription details.
- Cancel or disable auto-renewal.
- Tap Cancel Subscription or toggle off Auto-Renew.
- Confirm the cancellation when Apple prompts you.
Cancel at least 24 hours before your renewal date to ensure the next charge does not process. Apple will not refund your current billing period, but you retain access to The Week until that period expires naturally.
How to cancel The Week on android devices
Android subscribers purchased through Google Play Store manage their cancellation directly within the Google Play app.
Step-by-step cancellation on android
- Open Google Play Store.
- Launch the Google Play Store app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select Manage subscriptions from the menu.
- Find The Week subscription.
- Review the list of active subscriptions.
- Tap The Week to view your subscription details and renewal date.
- Cancel your subscription.
- Tap Cancel subscription at the bottom of the screen.
- Follow the prompts to confirm your cancellation request.
Your cancellation takes effect immediately, stopping any future charges. You continue accessing The Week until your current billing period ends.
How to cancel The Week web subscription
If you subscribed directly through The Week's website or web platform, you cancel through your account settings on their site.
Cancelling through the web platform
- Log into your account.
- Visit The Week's official website and sign in with your registered email and password.
- Navigate to your account settings or subscription management page.
- Access your subscription details.
- Locate the Manage Subscription or Billing section.
- Review your current plan, renewal date and payment method.
- Initiate cancellation.
- Click the Cancel Subscription button or link.
- Select your reason for cancellation from the provided options (optional).
- Confirm the cancellation by clicking the final confirmation button.
The system generates an immediate confirmation email to your registered address. Keep this email as proof of your cancellation request.
Common mistakes when cancelling The Week
Cancelling your subscription is straightforward, but several common errors delay the process or leave you vulnerable to accidental re-charges.
Deleting the app instead of cancelling
Uninstalling The Week app does not cancel your subscription. Auto-renewal continues operating in the background, and your payment method remains charged. Always cancel through your device settings or web account before deleting the app.
Cancelling too close to your renewal date
If you cancel within 24 hours of your scheduled renewal, the system may process the charge before your cancellation takes effect. Cancel at least 1-2 days before your renewal date to avoid unexpected charges. Yafee recommends setting a calendar reminder 5 days before your renewal date so you have sufficient advance notice.
Missing confirmation details
After cancelling, your device or email shows a confirmation message or receipt. Do not discard this evidence. If Malayala Manorama Co. Pvt. Ltd. charges you again after cancellation, you need this proof to dispute the charge with your bank or request a refund through CASE.
Cancelling from the wrong account
If you share a family Apple ID or Google Play account, verify you are cancelling The Week subscription under the correct profile. Cancelling from another family member's account leaves your subscription active.
What happens after you cancel The Week
Understanding the post-cancellation timeline protects you from confusion or accidental charges.
Immediate effects
Your cancellation takes effect immediately once you confirm it. Auto-renewal stops, preventing future charges on your payment method. You retain full access to The Week content through the remainder of your paid billing period at no additional cost.
Access during your current billing period
Cancelling does not revoke your access mid-cycle. If your subscription renews on 15 March and you cancel on 1 March, you continue reading The Week without interruption until 15 March. After 15 March, your access expires, and you can no longer read The Week unless you subscribe again.
Confirmation and record-keeping
Save your cancellation confirmation email or receipt. Yafee advises storing this alongside screenshots of your cancelled subscription status. These documents prove your timely cancellation if Malayala Manorama Co. Pvt. Ltd. disputes your refund request or if your payment method is charged after cancellation.
Refunds and your cancellation timeline
Refund eligibility depends on your subscription format, payment method and when you cancel relative to your renewal date.
When you qualify for a refund
You do not receive a refund for the unused portion of your current billing period if you cancel intentionally. This is standard practice across digital subscription services. However, you qualify for a refund if Malayala Manorama Co. Pvt. Ltd. breaches the Consumer Protection (Fair Trading) Act by continuing to charge you after you cancelled, or by failing to honour your cancellation request.
How to request a refund
Contact Malayala Manorama Co. Pvt. Ltd. directly and request a refund for unauthorized charges. Provide your cancellation confirmation, the charge date, and your account email. If they refuse, file a dispute with your bank or credit card company. Yafee recommends also submitting a complaint to the Consumers Association of Singapore, which investigates unfair billing practices and can compel refunds under consumer protection law.
Disputes with your payment provider
If The Week continues billing you after cancellation, contact your bank immediately and dispute the charge as unauthorized. Your bank can reverse the transaction and issue a refund within 5-10 business days. Provide your bank with evidence: your cancellation confirmation, your account email, and transaction records showing the charges after cancellation.
Cancellation checklist before you submit
Use this checklist to ensure your cancellation succeeds and you avoid post-cancellation complications.
| Task | Completed | Notes |
|---|---|---|
| Identify your subscription platform (App Store, Google Play, web) | Yes / No | Check your last receipt or account email |
| Log into the correct account (Apple ID, Google, or The Week email) | Yes / No | Ensure you use the account that purchased the subscription |
| Note your renewal date and cancel at least 24 hours in advance | Yes / No | Check your current subscription details first |
| Complete the cancellation and receive confirmation | Yes / No | Screenshot or save the confirmation email |
| Verify no charge appears on your next billing cycle | Yes / No | Check your bank or card statement 2-3 days after renewal date |
| Save all evidence (confirmations, receipts, screenshots) | Yes / No | Required if you need to dispute future charges |
How yafee helps you cancel subscriptions easily
Yafee is your trusted platform for managing subscription cancellations across hundreds of services, including magazines, apps and memberships. Our step-by-step guides break down the process for each platform so you cancel correctly the first time.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges. Our legal database references Singapore consumer protection law and provides escalation contact details for CASE and other agencies. When you need clarity on your rights or confirmation of cancellation procedures, Yafee delivers verified, up-to-date guidance tailored to your specific service and country.
Contact details for subscription issues
If you encounter problems cancelling or face unauthorized charges, use these contact channels:
Malayala Manorama Co. Pvt. Ltd. (The Week publisher): Submit cancellation requests and billing disputes through your app settings or web account. If you receive no response within 7 days, escalate to their customer service email listed in your account or on their website.
Consumers Association of Singapore (CASE): File complaints about The Week's billing practices or refusal to cancel. CASE investigates breaches of the Consumer Protection (Fair Trading) Act and can compel Malayala Manorama Co. Pvt. Ltd. to refund unauthorized charges. Contact CASE at www.case.org.sg or call 6100 0820.
Your payment provider (bank or credit card): Dispute unauthorized charges directly with your bank. Most banks reverse disputed charges within 5-10 business days and issue a refund to your account.
Yafee remains your reference guide for consumer protection law and cancellation procedures. Visit yafee.com for updated guidance on cancelling The Week and hundreds of other services in Singapore, with templates, legal frameworks and escalation pathways built into every guide.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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