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Frequently asked questions
Cancel The Week Junior: Step-by-Step Guide
How to cancel The Week Junior subscription and stop charges
What is The Week Junior and why subscription matters
The Week Junior is a weekly news magazine designed for children aged 8 to 14, delivering age-appropriate journalism on current events, science and culture. You can subscribe through the publisher directly for print or digital access, or via app stores like the Apple App Store and Google Play. Understanding which platform you subscribed through is crucial because it determines exactly how you cancel and what refunds you may receive.
Subscription formats available
The Week Junior offers multiple ways to read: physical print issues delivered to your home, digital access through the publisher's website, and in-app subscriptions on iOS and Android devices. Each format operates independently, and cancelling one does not automatically cancel the others. If you have subscribed through more than one channel, you must cancel each separately to stop all charges.
Why you might want to cancel
Your child may have lost interest, you might prefer free educational content, or perhaps the subscription simply doesn't fit your family's reading habits anymore. Whatever your reason, you deserve a straightforward process and transparency about refunds. Yafee has helped thousands of parents navigate cancellations exactly like this one, ensuring you understand your rights before you proceed.
Pricing and subscription plans in singapore dollars
Here is what you pay for The Week Junior across different platforms in Singapore dollars, so you understand your full financial commitment before cancelling.
| Plan | Price (SGD) | Billing period | Access method |
|---|---|---|---|
| 1 month in-app subscription | S$14.98 | Monthly | iOS app only |
| 3 month in-app subscription | S$39.98 | Quarterly | iOS app only |
| 6 month in-app subscription | S$72.98 | Semi-annual | iOS app only |
| 1 year in-app subscription | S$179.98 | Annual | iOS app only |
| Physical print issue (single) | S$7.50 | Per issue | Direct purchase |
Why longer plans lock in your money
Longer subscription periods appear cheaper per month but commit your money upfront. If your child stops reading after three months of a six-month plan, you have locked in payment for unused issues. Yafee advises starting with shorter terms (monthly) to test whether your child actually engages with the content before committing to annual plans.
Your consumer rights in singapore
Singapore's Consumer Protection (Fair Trading) Act protects you when you buy subscriptions, whether digital or print, and establishes your rights to accurate information and fair cancellation terms.
What the consumer protection (Fair trading) act covers
Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to accurate information about pricing, cancellation terms and refunds before you commit to a subscription. If The Week Junior charged you without your clear consent, continued charging after you asked to cancel, or misrepresented their cancellation process, you have grounds to escalate your complaint. The Consumer Association of Singapore (CASE) handles disputes between consumers and businesses when direct resolution fails.
Your legal position
You are entitled to cancel your subscription at any time. The publisher must honour your cancellation request within a reasonable timeframe, typically within 5 to 10 business days. If the publisher fails to stop charges after you have cancelled, or if you discover unauthorised charges, you can lodge a formal complaint with CASE or pursue a chargeback through your payment provider. Document all communication with the publisher in writing, as this becomes valuable evidence if you need to escalate.
Cooling-off rights for app purchases
Apple and Google operate their own refund policies that may be more generous than The Week Junior's policy. Apple typically allows refunds within 15 days of purchase if the subscription has not been heavily used. Google Play offers similar protections. These rights exist separately from The Week Junior's policy, so always check with the app store first before accepting a "no refund" response from the publisher.
How to cancel The Week Junior through each platform
Your cancellation method depends on where you subscribed, so follow the steps that match your purchase channel to stop charges immediately.
Cancelling an in-app subscription on iOS
If you subscribed through the Apple App Store on an iPhone or iPad, you must cancel directly through Apple's settings, not through the app itself.
- Open the Settings app on your iPhone or iPad
- Tap your Apple ID profile at the top of the screen
- Select "Subscriptions"
- Find and tap "The Week Junior"
- Tap "Cancel Subscription" or "Edit Subscription" followed by "Cancel"
- Confirm your cancellation by tapping "Confirm"
Apple will stop charging you immediately after you confirm. You retain access to The Week Junior until your current billing cycle ends, at which point your access expires. Yafee recommends taking a screenshot of your cancellation confirmation for your records.
Cancelling an in-app subscription on android
If you subscribed through Google Play on an Android device, you must cancel through the Google Play Store, not the app itself.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top right corner
- Select "Payments and subscriptions"
- Tap "Subscriptions"
- Find and tap "The Week Junior"
- Tap "Cancel subscription"
- Follow the on-screen prompts to confirm cancellation
Google will stop charging you after you confirm. You retain access until your current billing cycle ends. Keep a screenshot of your cancellation confirmation for dispute resolution if needed.
Cancelling a publisher website subscription
If you subscribed directly through The Week Junior's website, you cancel through the same platform where you created your account.
- Visit The Week Junior's website and log into your account
- Navigate to "Account Settings" or "Manage Subscription"
- Locate your active subscription
- Select "Cancel Subscription" or "Manage Plan"
- Review the cancellation terms and confirm your request
- Check your email for a cancellation confirmation
If you cannot find a self-service cancellation option on the website, contact The Week Junior directly at their subscription support address in Boone, Iowa. Write to: Subscriptions, The Week Junior, P.O. Box 37201, Boone, Iowa 50037, USA. Include your full name, email address on the account, and subscription reference number. Send your cancellation request by registered mail or email to subscription support (if an email address is listed on your account confirmation).
Cancelling a print subscription
If you receive physical printed copies of The Week Junior at your home, follow these steps to cancel.
- Locate your most recent issue and find your subscription reference number (usually printed on the mailing label or inside the back cover)
- Write a cancellation letter including:
- Your full name
- The address where issues are delivered
- Your subscription reference number
- A clear statement that you wish to cancel effective immediately
- Mail your letter to: Subscriptions, The Week Junior, P.O. Box 37201, Boone, Iowa 50037, USA
- Request written confirmation of your cancellation
- Send by registered mail to create a proof of posting
The publisher will stop your print delivery within two to three weeks of receiving your cancellation request. Continue receiving and paying for issues until you receive written confirmation that your subscription has ended.
Refunds and what you can expect
Your refund eligibility depends on your subscription type, the remaining unused time on your plan, and which platform you used to subscribe.
Refunds from app store subscriptions
Apple and Google both honour refund requests within specific timeframes. For Apple App Store subscriptions, you can request a refund within 15 days of purchase if you have not used the subscription heavily. For Google Play subscriptions, you can request a refund within 7 days of your initial purchase or within 7 days of a renewal charge. Submit refund requests directly through the app store, not through The Week Junior, to ensure faster processing.
Refunds from publisher website subscriptions
The Week Junior typically offers prorated refunds if you cancel within the first 30 days of your subscription, depending on the amount of content you have accessed. If you cancel after 30 days, the publisher may not refund unused months. Contact subscription support directly with your refund request, including your subscription reference number and payment evidence. Allow 10 to 14 business days for a response.
Refunds for print subscriptions
Print subscriptions may be refunded for undelivered issues if you cancel before the next issue ships. Once an issue has been dispatched, you are not eligible for a refund for that issue. If issues are being charged to your credit card but you have already cancelled, request a refund directly from the publisher with proof of your cancellation letter and the disputed charges.
What happens after you cancel
Cancelling your subscription is just the beginning of the process, so understand what occurs next to avoid unexpected charges.
Access and content after cancellation
After you cancel, you retain access to The Week Junior until the end of your current billing cycle. Once that date passes, you lose access to the app, website or print delivery (depending on your subscription type). You cannot recover paid subscriptions, so download or save any content you wish to keep before access expires.
Verifying charges have stopped
Check your credit card or bank statement 5 to 10 days after your cancellation to verify that no new charges have appeared. If a charge appears after your cancellation date, contact The Week Junior immediately with proof of your cancellation request. Yafee recommends setting a phone reminder for one week after cancellation to review your statement.
Dealing with continued charges
If The Week Junior continues to charge you after you have cancelled, gather the following evidence and escalate your complaint. First, collect copies of your cancellation confirmation, your email requesting cancellation, and all bank or credit card statements showing charges after the cancellation date. Second, contact the publisher's customer service by email or registered mail with this evidence and request an immediate refund. Third, if the publisher does not respond within 14 days, file a formal complaint with the Consumer Association of Singapore (CASE) or request a chargeback through your bank.
Common mistakes when cancelling
Cancelling a subscription should be straightforward, but small oversights can leave you paying longer than necessary.
Confusing app deletion with subscription cancellation
Simply deleting The Week Junior app from your phone does not cancel your subscription. Your charges continue until you formally cancel through the app store or publisher. You must follow the specific cancellation steps outlined above, not just remove the app.
Cancelling only one subscription platform
If you subscribed through both the Apple App Store and The Week Junior's website, you must cancel both separately. Cancelling one platform leaves the other active, and charges continue from the uncancelled subscription. Review all your active subscriptions across all platforms before you confirm that you have cancelled completely.
Failing to keep cancellation confirmation
Do not rely on memory alone to verify that you cancelled. Take screenshots of your cancellation confirmation, save confirmation emails, and keep copies of any written correspondence with The Week Junior. This evidence is essential if charges continue and you need to escalate a dispute.
Not checking the fine print of your billing cycle
The Week Junior charges you on the same day each month (or quarterly or annually, depending on your plan). If you cancel on the 28th of the month but your billing date is the 1st, your next charge may still occur before your cancellation takes effect. Understand your billing cycle before you expect charges to stop.
Comparing subscription options if you want to keep reading
If your child still enjoys The Week Junior but you want to reduce costs, consider these alternatives before you cancel completely.
| Option | Cost (SGD) | Commitment | Best for |
|---|---|---|---|
| Monthly in-app subscription | S$14.98/month | Month-to-month | Testing engagement before longer plans |
| Single print issue purchase | S$7.50/issue | Per issue | Occasional reading without subscription |
| Library borrowing | Free | None | Cost-conscious families with local library access |
| Free educational news websites | Free | None | Budget-focused readers |
Downgrading instead of cancelling
Before you cancel entirely, consider downgrading to a monthly plan instead of an annual one. A monthly subscription at S$14.98 costs less upfront and allows your child to continue reading without a long-term commitment. You can cancel at any time with just one month's notice.
Contact details and escalation routes
If The Week Junior does not respond to your cancellation request or disputes your refund claim, escalate through these official channels.
The Week Junior subscription address
For all print subscriptions and direct cancellations, write to: Subscriptions, The Week Junior, P.O. Box 37201, Boone, Iowa 50037, USA. This is the official mailing address for subscription correspondence. Include your full name, delivery address, subscription reference number and a clear statement of your request. Send by registered mail to create proof of posting.
Consumer association of singapore (CASE)
If The Week Junior fails to honour your cancellation or refuses to process a refund you believe you are owed, lodge a formal complaint with the Consumer Association of Singapore. CASE investigates disputes and can compel the publisher to respond. Visit www.case.org.sg to file a complaint online or call 6100 0315 during business hours.
Chargeback through your bank
If direct contact and formal complaints fail, contact your credit card issuer or bank. Request a chargeback for unauthorised or disputed charges. Provide your bank with copies of your cancellation confirmation and evidence of charges after the cancellation date. Your bank will investigate and may reverse the charges within 30 to 60 days.
Final steps to confirm your cancellation
Yafee has helped thousands of consumers cancel subscriptions and protect themselves from unexpected charges, and you can do the same by following this checklist.
- Identify which platform you subscribed through (Apple App Store, Google Play, publisher website or print)
- Follow the cancellation steps specific to that platform
- Take a screenshot or save confirmation of your cancellation
- Check your bank or credit card statement 5 to 10 days later
- If charges continue, contact The Week Junior with your cancellation proof
- If the publisher does not respond within 14 days, escalate to CASE or your bank
Cancelling The Week Junior subscription protects your wallet and gives you control over your family's spending. By following the steps above, you ensure that charges stop immediately and you retain evidence in case of a dispute. Yafee is your trusted resource for navigating subscription cancellations with confidence and legal clarity. Whether you are cancelling due to cost, lack of engagement or a change in preferences, you now understand your consumer rights under Singapore's Consumer Protection (Fair Trading) Act and the specific procedures for each platform. Take action today, verify your cancellation within two weeks and enjoy peace of mind knowing you have stopped unnecessary charges.
Important warning
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