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Cancel Headspace: Step-by-Step Guide
How to cancel Headspace in singapore and protect your subscription rights
What Headspace is and how it works in singapore
Headspace is a subscription-based meditation and mindfulness application that delivers guided sessions, sleep programs, and wellness courses directly to your smartphone or web browser. You access curated content led by instructors, and your membership renews automatically each month or year unless you actively cancel the service. The app operates on locked content: once your subscription lapses, you lose access to all premium material immediately after your billing period ends.
How you access Headspace content
You download the Headspace app on iOS or Android, create an account, and unlock full content only when your paid subscription is active. If you subscribe through the Apple App Store or Google Play, those platforms manage your billing and renewal communications. If you purchase directly from Headspace's website, Headspace handles your subscription charges and renewal notifications. Your access continues until the end of your current billing cycle, even after you cancel.
Headspace pricing in singapore
| Plan type | Cost (SGD) | Billing cycle | What you get |
|---|---|---|---|
| Monthly subscription | S$17.98 | Every month | Full access to all meditations, sleep sounds, and wellness courses |
| Annual subscription | S$138.98 | Every 12 months | Full access with better value per month than monthly option |
| Free trial | Free | Limited period | Access to sample content before committing to paid plan |
Prices may vary depending on your platform and currency conversion rates. Always verify the exact amount in your app store before you commit to any purchase or renewal.
Your consumer rights and what they mean for you
In Singapore, your cancellation rights are grounded in the Consumer Protection (Fair Trading) Act (CPFTA), which gives you the right to cancel a distance contract within 14 days of entering into it without penalty or justification. Furthermore, if you subscribe through a third-party platform like Apple App Store or Google Play, those platforms' own consumer protection policies also apply to your transaction.
Your legal position on cancellation
You have the following rights under Singapore law:
- The right to cancel within 14 days of purchase if you subscribed directly from Headspace's website, without providing any reason
- The right to receive a refund of all sums paid if you cancel within the statutory cooling-off period
- The right to cancel at any time after the 14-day cooling-off period ends, though any refund depends on Headspace's cancellation policy
- The right to clear communication about renewal dates and charges before they are deducted from your account
- The right to escalate complaints to the Consumers Association of Singapore (CASE) if Headspace fails to honour these rights
If Headspace refuses to process your cancellation or denies a refund you are entitled to, you may lodge a complaint with the Consumers Association of Singapore, which investigates breaches of the CPFTA and can enforce remedies on your behalf.
What Headspace must disclose before charging you
Under the CPFTA, Headspace must provide you with clear, pre-contract information about the subscription cost, billing frequency, and cancellation process. If Headspace fails to display this information prominently, any charges may be deemed unfair and you may have grounds to recover them. Yafee recommends saving screenshots of all pricing pages and subscription confirmation emails as evidence, should you need to dispute a charge later.
Methods to cancel Headspace based on where you subscribed
Your cancellation route depends entirely on where you purchased your subscription: directly from Headspace, through Apple App Store, or via Google Play. Each platform has its own separate billing system and cancellation workflow, so you must cancel where you subscribed.
Identifying where you subscribed
Check your email for a receipt or confirmation. If you see "Apple" or "APPLE.COM" on your payment statement, you subscribed via the App Store. If you see "Google Play" or "Google.com", you subscribed via Google Play. If the charge appears as "Headspace Inc." directly, you purchased from Headspace's website. Yafee advises reviewing your credit card or bank statement to confirm the billing source before you attempt to cancel.
How to cancel Headspace via apple app store (iOS)
If you subscribed through the App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not inside the Headspace app itself.
- Open Settings on your iPhone or iPad
- Locate the grey gear icon on your home screen and tap it
- Tap your name or Apple ID at the top of the Settings menu
- This opens your Apple Account page
- Select Subscriptions from the list
- You will see all active and inactive subscriptions linked to your Apple ID
- Tap Headspace from the displayed list
- Headspace will appear only if you have an active or recently expired subscription through the App Store
- Tap Cancel Subscription
- The button appears at the bottom of the Headspace subscription details screen
- Confirm your cancellation when prompted
- Apple will ask you to confirm you wish to cancel; select "Confirm" or "Cancel Subscription" again if required
You retain full access to Headspace until the end of your current billing period. Cancellation does not cut off access immediately; it prevents the next renewal charge. Mark your renewal date on your calendar so you know exactly when your access expires.
How to cancel Headspace via google play (Android)
Android users who subscribed through Google Play must cancel within Google's app management system, not inside the Headspace app itself.
- Open the Google Play Store app on your Android device
- Locate the coloured Play Store icon and tap it
- Tap the menu icon (three horizontal lines) in the top-left corner
- This opens the main navigation menu
- Select Manage subscriptions or Subscriptions
- The exact wording depends on your Android version; look for "Subscriptions" in the menu
- Find and tap Headspace in the list of your active subscriptions
- Headspace appears only if you maintain an active subscription through Google Play
- Tap Cancel subscription
- A confirmation prompt will appear asking you to confirm the cancellation
- Confirm your cancellation when prompted
- Select "Cancel subscription" or "Yes" to confirm; Google may ask for your reason for cancelling
Your Headspace access continues until the end of your current billing period, even after you cancel. No further charges occur after your cancellation is confirmed.
How to cancel Headspace when you subscribed directly from headspace's website
If you purchased your subscription directly from Headspace.com, you must cancel through Headspace's account management system or contact their legal team directly for formal cancellation requests.
- Log in to your Headspace account at Headspace.com
- Enter your email address and password on the login page
- Navigate to your Account Settings or Subscription page
- Look for a user menu icon (often in the top-right corner) and select "Account" or "Settings"
- Locate the Manage Subscription or Billing section
- This section displays your current plan, renewal date, and payment method
- Select Cancel Subscription or Pause Subscription
- Headspace may offer the option to pause rather than cancel; choose "Cancel" if you wish to end your membership entirely
- Follow any on-screen prompts or complete a brief cancellation survey
- Headspace may ask for feedback on why you are cancelling; this is optional
- Receive a cancellation confirmation email
- Check your inbox (and spam folder) for an email confirming your cancellation and your final access date
If Headspace's website does not display a clear cancellation option, or if the system prevents you from cancelling online, you may submit a formal written cancellation request to Headspace's Legal Department at the address provided in the final section of this guide. Yafee recommends sending this request via registered email or post to create a traceable record.
What happens after you cancel Headspace
Understanding the timeline and your access after cancellation prevents frustration and helps you plan alternative wellness solutions.
Your access timeline after cancellation
You retain full access to Headspace until the end of your current billing period. If you cancel on 15 January and your renewal date is 20 January, you may use Headspace until 20 January. On 20 January, your access ends and you can no longer download or stream content. Yafee recommends taking notes of any favourite sessions or courses before your access expires, as you will not be able to retrieve this information after your subscription ends.
Will Headspace attempt to re-bill you
Once you cancel through Apple App Store or Google Play, those platforms will not charge you again. Headspace itself cannot initiate further charges without your explicit authorisation. However, if you subscribed directly from Headspace.com, verify that your cancellation is confirmed by checking your account page or your cancellation confirmation email. If you are charged after cancellation, contact Headspace immediately and request a refund, citing the cancellation date and your confirmation email as evidence.
Refunds and your cooling-off period
Your right to a refund depends on when you cancel and which law applies to your subscription.
Refunds within the 14-day cooling-off period
If you subscribed directly from Headspace.com, Singapore's Consumer Protection (Fair Trading) Act grants you 14 days from the date of purchase to cancel and receive a full refund of all sums paid, without providing any reason. Consequently, if you cancel within this period, you must receive your money back. To claim this refund, send a written cancellation request to Headspace's Legal Department (address provided in the final section) and include your order number, subscription start date, and account email address. Retain a copy of your sent email as proof.
Refunds beyond the 14-day period
After 14 days, your right to a refund depends on Headspace's cancellation policy and whether the subscription has provided no value. If you cancel an annual subscription after one month, Headspace may not refund the full amount; instead, they may charge a cancellation fee or offer a prorated refund. Check Headspace's terms and conditions for their specific refund policy. If Headspace refuses a refund you believe you are entitled to under the CPFTA, escalate your complaint to the Consumers Association of Singapore.
Refunds from apple app store and google play
If you subscribed through Apple or Google, contact those platforms directly to request a refund. Apple and Google typically process refunds within 15 business days. Yafee advises checking your app store's refund policy, as Apple and Google enforce their own consumer protection rules separate from Singapore law.
Common mistakes when cancelling Headspace
Cancellation is straightforward when you know the correct steps, but several avoidable mistakes delay the process or leave you confused.
Mistake 1: cancelling inside the Headspace app instead of your platform
The Headspace app does not contain a built-in cancellation feature if you subscribed via Apple or Google. Users often search for a "Cancel" button inside the app, fail to find it, and assume they cannot cancel. The correct route is always through your payment platform: Apple Settings, Google Play, or Headspace.com. Yafee emphasises this because it is the most frequent source of frustration.
Mistake 2: confusing "pause" with "cancel"
Pausing your Headspace subscription temporarily suspends your billing but keeps your account active. Cancelling permanently ends your subscription and deletes your account progress on some platforms. If you want to stop using Headspace indefinitely, select "Cancel", not "Pause".
Mistake 3: not confirming the cancellation in writing
Always take a screenshot of your cancellation confirmation screen and save any confirmation emails. If Headspace charges you after you cancel, you need written proof that you initiated the cancellation. Without this evidence, you may struggle to claim a refund from your bank or from the Consumers Association of Singapore.
Mistake 4: assuming cancellation happens immediately
Cancellation does not stop your access today. You can use Headspace until your current billing period ends. If you cancel expecting to lose access immediately, you may be surprised to find the app still works. This is not a malfunction; it is how digital subscriptions work in Singapore and globally.
Checklist: before and after you cancel Headspace
| Step | Action | Why it matters |
|---|---|---|
| 1. Verify payment source | Check your bank statement to confirm whether you subscribed via Apple, Google, or Headspace directly | You can only cancel where you subscribed; cancelling in the wrong place will not stop charges |
| 2. Note your renewal date | Check your confirmation email or account page for your next billing date | You retain access until this date; knowing it helps you plan your next wellness tool |
| 3. Screenshot your cancellation confirmation | Take a screenshot or save the confirmation page and email as a PDF file | If Headspace charges you again, this evidence supports your refund claim with your bank or CASE |
| 4. Monitor your next billing cycle | Check your bank statement on or after your renewal date to confirm no charge occurs | If you are charged despite cancelling, contact Headspace immediately and dispute the charge with your bank |
| 5. Delete the app (optional) | If you no longer wish to see Headspace on your device, uninstall it from your phone | Deleting the app does not cancel your subscription; it is optional and removes a visual reminder |
| 6. Export any notes or data | Before access ends, save any favourite meditations, sleep sounds, or personal progress notes | Once your subscription ends, you cannot retrieve past activity or content from your account |
How to escalate a complaint if Headspace refuses to cancel or refund
If Headspace fails to process your cancellation, continues to charge you after cancellation, or refuses a refund you are entitled to under the Consumer Protection (Fair Trading) Act, you have a formal escalation route in Singapore.
Step 1: contact Headspace directly in writing
Send a formal written request to Headspace's Legal Department at the address provided in the final section of this guide. Include your order number, subscription start date, account email, date of cancellation request, and the specific issue (e.g., "You continued charging me after I cancelled on 15 January"). Request a response within 14 days. Keep a copy of your letter and any receipt of delivery (email read receipt or registered post).
Step 2: lodge a complaint with the consumers association of singapore (CASE)
If Headspace does not respond within 14 days or refuses your refund, file a complaint with CASE. CASE is Singapore's statutory consumer protection body and has the power to investigate breaches of the CPFTA and enforce remedies, including refunds and compensation. You can lodge a complaint online at www.case.org.sg or visit their office in person. Yafee recommends providing CASE with copies of all correspondence, payment statements, cancellation confirmation, and Headspace's terms and conditions.
Step 3: dispute the charge with your bank
If Headspace charged you after cancellation and Headspace refuses to refund, contact your bank and dispute the transaction. Provide your bank with your cancellation confirmation, the original charge receipt, and evidence that the charge occurred after cancellation. Your bank can reverse the charge on your behalf.
Should you keep your Headspace subscription or cancel
Deciding whether to cancel depends on your usage, budget, and wellness priorities.
| Consider cancelling if | Consider keeping your subscription if |
|---|---|
| You have not opened the app in more than two weeks | You use Headspace at least three times per week for meditation or sleep |
| You prefer free alternatives like Insight Timer or Calm | You specifically enjoy Andy Puddicombe's teaching style or Headspace's course structure |
| The S$17.98 monthly cost strains your budget | Your employer offers a Headspace subscription at a discounted rate through your workplace wellness programme |
| You have completed most courses and content feels repetitive | You are working through a structured sleep programme or mental health course that requires ongoing access |
| A life circumstance (returning to work, new relationship) reduces your time for mindfulness | You actively use the app and feel measurable improvements in your sleep or stress levels |
Yafee's philosophy is that you should only pay for services that genuinely improve your life. If Headspace no longer serves that purpose, cancelling frees up S$17.98 every month for a tool that does.
Contact Headspace for formal cancellation requests
If you cannot cancel through the app or website, or if you require formal acknowledgement of your cancellation, send a written request to Headspace's Legal Department at the address below.
Headspace legal department mailing address
Headspace, Inc.
Attn: Legal Department
860 Market Street
San Francisco, CA 94102
United States
Alternatively, you may send your cancellation request via email to Headspace's support team through their official website contact form. Request written confirmation of your cancellation in response. Consequently, if Headspace fails to respond or refuses to cancel, you will have documented evidence for your complaint to the Consumers Association of Singapore.
Information to include in your formal cancellation letter
- Your full name and account email address
- Your Headspace subscription start date
- Your current billing plan (monthly or annual)
- The date you are requesting cancellation (today's date)
- Your preferred refund method (if applicable within the 14-day cooling-off period)
- A clear statement: "I hereby request immediate cancellation of my Headspace subscription effective today"
- A request for written confirmation of cancellation within 7 business days
Why cancelling with yafee is your best approach
Cancelling any subscription can feel daunting if you are unsure of your rights or the process. Yafee has helped thousands of consumers cancel unwanted subscriptions while protecting their legal rights under Singapore law. By grounding this guide in the Consumer Protection (Fair Trading) Act, Yafee ensures you know exactly where you stand and what to do if a company refuses to honour your cancellation.
Whether you are cancelling because Headspace no longer fits your wellness routine, because your budget needs adjustment, or because you prefer another meditation app, your right to cancel is protected by law. Yafee's step-by-step instructions ensure you cancel in the correct place, retain evidence of your cancellation, and escalate to CASE if Headspace refuses to comply. You are in control of your spending and your data-use this guide to take it back. Yafee remains your trusted resource for clear, legally grounded cancellation advice, every step of the way.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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