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Cancel Todayistheday: Step-by-Step Guide
How to cancel Todayistheday and protect yourself from unexpected charges in the philippines
What is Todayistheday and why cancellation matters
Todayistheday is a digital motivational subscription service that delivers daily prompts, personal growth exercises, and goal-tracking features directly to your phone or computer. You pay a recurring monthly fee to access the app or web platform, and that charge renews automatically every month until you actively cancel. If the service no longer aligns with your needs or your budget has changed, you have a clear legal right to stop the charges-but the cancellation process requires you to take action on the correct platform.
Many users in the Philippines download Todayistheday through the Apple App Store, Google Play, or the company's website, and each method has its own cancellation pathway. Choosing the wrong cancellation method is one of the most common reasons subscriptions remain active even after users believe they have stopped them. Yafee has published this guide to help you navigate the process with precision and avoid unexpected charges going forward.
Understanding your subscription and billing cycle
When you subscribe to Todayistheday, you enter into a recurring billing agreement. Your monthly charge hits your payment method on the same date each month-typically the date you first signed up. This renewal happens automatically unless you cancel before your renewal date arrives. If you miss the cutoff, the next charge will process, and you will need to request a refund separately.
The service charges approximately USD $21.99 per month, which converts to roughly PHP 1,200-1,400 depending on current exchange rates and your payment method's conversion terms. The company does not publicly list annual plans or promotional pricing on its main contact page, so you may need to log into your account to see all available options before you proceed with cancellation.
Why users cancel Todayistheday
Users typically cancel for one of three reasons: the daily prompts no longer resonate with their personal development goals, the subscription cost no longer fits their budget, or they prefer a different motivational app or tool. Whatever your reason, you have the legal right to withdraw from this recurring charge without penalty under Philippine consumer protection law. Your motivation for cancelling is irrelevant-the company must honour your request.
Your legal position under philippine consumer protection law
Philippine law gives you explicit protections when cancelling subscriptions and demanding refunds.
The consumer act of the philippines and your cancellation rights
The Consumer Act of the Philippines (Republic Act No. 7394) is the foundational law that protects you in this transaction. Under this law, businesses must disclose billing terms clearly, inform you of renewal dates, and allow you to withdraw from recurring charges without unreasonable obstacles or penalties. Todayistheday is legally obliged to honour your cancellation request and cease charging your payment method immediately upon confirmation.
Furthermore, if the company continues to charge you after you submit a valid cancellation request, those charges constitute unauthorized billing under Philippine law. You can dispute those charges with your payment provider and escalate the matter to the Department of Trade and Industry (DTI) Consumer Protection Group. Yafee recommends that you document every cancellation attempt-screenshots of confirmation messages, copies of emails sent to support, and the dates and times you took action-because this evidence is crucial if you need to file a formal complaint.
Your legal position: three core protections
- Right to cancel. You may withdraw from this subscription at any time without providing a reason or paying a penalty. The company cannot require you to complete a minimum contract term or charge a cancellation fee.
- Right to clarity. Todayistheday must disclose your renewal date, your monthly charge, and the exact steps you must take to cancel. If this information is unclear or buried in the terms and conditions, the company has breached its disclosure obligation.
- Right to a refund. If the service failed to deliver as promised, or if you cancel within any grace period stated in the company's policy, you may request a refund. If Todayistheday charged you after you submitted a cancellation request, you are entitled to recover that unauthorized charge.
Escalation point: the department of trade and industry
If Todayistheday refuses to cancel your subscription, ignores your cancellation request, or denies a refund you believe you deserve, the DTI Consumer Protection Group is your official escalation avenue. You can file a complaint with the DTI if the company fails to respond within a reasonable timeframe (typically 14 days for acknowledgment) or if it disputes your refund claim without valid grounds. The DTI has the authority to investigate the company's practices and, if warranted, impose penalties or compel a refund. Yafee advises that you keep all documentation-email addresses, response times, and the company's reasons for denial-before you escalate to the DTI.
How to cancel Todayistheday: step-by-step by platform
Your cancellation method depends on where you subscribed-Apple App Store, Google Play, or the Todayistheday website. Follow the correct pathway for your platform to ensure the cancellation processes immediately.
Cancel via apple app store (iPhone or iPad users)
If you subscribed through the Apple App Store, you must cancel through your Apple Account settings, not through the Todayistheday app itself.
- Open the Apple App Store on your iPhone or iPad.
- Tap the profile icon in the top right corner of the screen.
- Select "Subscriptions" from the menu.
- Find "Todayistheday" in your active subscriptions list.
- Tap "Todayistheday" and then tap "Cancel Subscription" or "Edit."
- Confirm the cancellation when the app prompts you to do so.
- Wait for a confirmation message or email from Apple confirming the cancellation effective date.
Apple will stop charging you at the end of your current billing period. Your access to Todayistheday will continue until that date, after which you will no longer be able to open the app. Take a screenshot of the cancellation confirmation for your records.
Cancel via google play (Android users)
If you subscribed through Google Play, you must cancel through Google Play settings, not through the Todayistheday app itself.
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select "Payments and subscriptions."
- Tap "Subscriptions."
- Find and tap "Todayistheday" in your active subscriptions.
- Tap "Cancel subscription" at the bottom of the screen.
- Follow the prompts to confirm your cancellation.
- Check your email for a cancellation confirmation from Google Play.
Google Play will cease billing you at the end of your current billing cycle. Your access ends on that date, and you will no longer be able to use the app. Yafee recommends saving a copy of the Google Play cancellation confirmation in case you need to prove cancellation to your payment provider later.
Cancel via the Todayistheday website or email
If you subscribed directly through the Todayistheday website or if you are unsure which platform processed your subscription, contact the company's support team via email.
- Log into your Todayistheday account on the company's website (if you have one).
- Look for a "Cancel Subscription" button or link in your account settings or billing section.
- If you find this button, click it and follow the on-screen prompts to confirm cancellation.
- Take a screenshot of the cancellation confirmation page.
- If no cancellation button appears, send an email to Todayistheday's support email address.
- Write a clear subject line: "Subscription Cancellation Request - [Your Email Address]"
- Include your full name, the email address linked to your subscription, and the date you wish the cancellation to take effect.
- Request a written confirmation of cancellation.
- Send the email from the same address associated with your Todayistheday account.
- Wait for a response from Todayistheday within 5-7 business days.
- If the company does not respond or denies your cancellation request, escalate to the DTI.
When you email the company, use registered mail or email with read receipts enabled so that you have proof of delivery. Keep the email in your inbox and save a copy to a separate file. Yafee emphasizes that this written record is your evidence if the company continues to charge you after your cancellation request.
Pricing and billing summary for philippines subscribers
Use the table below to understand your current charges and plan options before cancellation.
| Plan | Billing cycle | Monthly cost (USD) | Monthly cost (PHP approx.) | Renewal date |
|---|---|---|---|---|
| Standard monthly | Monthly, auto-renew | USD $21.99 | PHP 1,200-1,400 | Same date each month |
| Annual (if available) | Once per year | Not publicly listed | Check your account | Same date yearly |
| Promotional offers | Varies | Varies | Varies | Check billing terms |
Log into your Todayistheday account to confirm your exact renewal date and cost before you cancel. This information appears in your billing or account settings section. If your renewal date is tomorrow or within the next 2-3 days, prioritize cancellation today to avoid the next charge. If a charge has already processed this month and you did not authorize it, contact your bank or payment provider immediately to dispute it.
What happens after you cancel: the timeline
Understanding what occurs after cancellation prevents confusion and protects you from unauthorized charges.
Immediate effects of cancellation
Once you submit a cancellation request through the correct platform-App Store, Google Play, or email-the process is typically instant or takes 24 hours to confirm. The company will send you a confirmation message, email, or in-app notification showing the date your cancellation becomes effective. In most cases, your access to Todayistheday continues until the end of your current billing period, and then the app locks you out. You retain access until your renewal date arrives, at which point you will no longer be able to log in.
Your last billing date and refund expectations
The last charge you receive depends on when you cancel. If you cancel before your renewal date, no new charge will process. If a charge has already posted this month and you cancel after that date, you will not receive a refund unless the company failed to deliver the service or you qualify for a grace period. Request a refund only if you have valid grounds-service failure, unauthorized charging after cancellation, or a written refund policy in the company's terms.
Confirming the cancellation with your bank
After you receive a cancellation confirmation from Todayistheday, the App Store, or Google Play, check your bank or payment provider's transaction history within 3-5 days. Verify that no new charge from Todayistheday appears. If a charge posts after your cancellation date, contact your bank immediately and dispute the charge as unauthorized. Yafee advises keeping a record of the cancellation confirmation date and your bank statement side by side so that you can prove the timing if needed.
How to request a refund and what you should expect
Refunds are not automatic after cancellation, but you have the right to request one under specific circumstances.
Valid grounds for a refund request
You can request a refund if any of the following apply:
- Todayistheday charged you after you submitted a cancellation request and received confirmation.
- The company failed to deliver the promised service (the app did not work, content was unavailable, or features were removed).
- You cancelled within a stated grace period (typically 14 days for digital services in some jurisdictions, though Todayistheday's specific policy may vary).
- You are a consumer in the Philippines and the company's terms violated your consumer rights under the Consumer Act.
How to submit a refund request
- Gather your evidence: cancellation confirmation screenshots, your bank statement showing the charge, and any emails from Todayistheday or the payment platform.
- Send a formal refund request email to Todayistheday support.
- Use the subject line: "Refund Request - Unauthorized Charge - [Your Email Address]"
- Explain the reason for the refund (unauthorized charge, service failure, or cancellation processing error).
- Include your account email, the charge date, the amount charged, and the date you submitted your cancellation request.
- Attach screenshots of your cancellation confirmation and bank statement.
- Send the request from the same email address associated with your subscription.
- Expect a response within 7-14 business days.
- If Todayistheday denies the refund without valid grounds, escalate to the DTI Consumer Protection Group.
Refund processing timelines
If Todayistheday approves your refund, the company will typically process it to your original payment method within 5-10 business days. If you paid via credit or debit card, the refund will appear as a credit on your next statement. If you subscribed through the App Store or Google Play, the refund will flow through Apple or Google, which may take an additional 3-5 days to reach your bank. Monitor your bank account and app store transaction history to confirm the refund posts. If it does not arrive within the stated timeframe, contact your bank and reference the refund approval number from Todayistheday.
Common cancellation mistakes to avoid
Cancellation is straightforward once you know where to look, but small errors can leave your subscription active and charges flowing. Here are the traps that trip up most users-and how to sidestep them.
Mistake 1: cancelling inside the Todayistheday app instead of on the billing platform
The single most common error is tapping "Cancel" inside the Todayistheday app itself. This action typically deletes your account or removes your preferences, but it does not cancel your subscription. The app and the billing system are separate. If you subscribed via the App Store, you must cancel via Apple Account settings. If you subscribed via Google Play, you must cancel via Google Play settings. Cancelling within the app is a false cancel-your billing will continue. Always navigate to the platform where you signed up and cancel from there.
Mistake 2: missing your renewal date cutoff
Every subscription has a renewal date-the exact day your next charge will post. If you cancel one day after that date, you will be charged again, and you will need to request a refund separately. Check your account now and identify your renewal date. If it is within 5 days, cancel today. If you have already been charged this month and did not want to be, contact your payment provider immediately to dispute the charge rather than waiting for a refund from the company.
Mistake 3: not keeping cancellation evidence
Screenshots and email confirmations are your proof that you cancelled. If Todayistheday claims it never received your cancellation request, or if you need to file a dispute with your bank, you will need evidence. Save every confirmation-screenshots of app store cancellations, email confirmations from support, and the date and time you took action. Yafee recommends creating a dedicated folder in your phone's photo gallery or email for subscription cancellation confirmations so that you can retrieve them quickly if needed.
Mistake 4: ignoring unauthorized charges after cancellation
If a charge from Todayistheday posts after your cancellation date, act immediately. Do not wait to see if it reverses or if a refund arrives on its own. Contact your bank or payment provider within 24-48 hours and file a dispute for an unauthorized charge. Provide the bank with your cancellation confirmation and explain that you cancelled before the charge date. The sooner you dispute, the sooner your bank can recover the funds. Your bank's dispute process is separate from any refund request you file with Todayistheday, and pursuing both pathways increases your chances of recovery.
Your cancellation checklist
Use this checklist to track your cancellation and protect yourself from future charges.
| Action | Status | Date completed | Evidence saved? |
|---|---|---|---|
| Identify your subscription platform (App Store, Google Play, or website) | ❏ Done | _________ | ❏ Yes |
| Find your renewal date in your account or billing settings | ❏ Done | _________ | ❏ Yes |
| Submit cancellation via the correct platform | ❏ Done | _________ | ❏ Screenshot saved |
| Receive cancellation confirmation email or message | ❏ Done | _________ | ❏ Email saved |
| Check your bank statement 3-5 days after cancellation | ❏ Done | _________ | ❏ Yes |
| File a dispute with your bank if an unauthorized charge posts | ❏ Done (if needed) | _________ | ❏ Confirmation saved |
Customer reviews and cancellation experiences
Real users offer insight into the cancellation process and service quality. Most customers report that cancellation is possible through both the app stores and email, though response times from direct email support vary. Some users praise Todayistheday's motivational content and goal-tracking features, while others find the daily prompts repetitive or not personalized enough to justify the monthly cost. The service carries a 4.5 out of 5 star rating across app platforms, which suggests that most users are satisfied-but satisfaction does not mean everyone needs to keep paying. Your cancellation is valid whether you love the service or think it is not worth the cost.
Frequently encountered issues during cancellation
Anticipating these issues helps you resolve them fast and avoid escalation to the DTI.
Issue: no cancellation button appears in your account
If you log into your Todayistheday account and cannot find a cancellation option in settings or billing, the company may have intentionally hidden it or moved it to a non-obvious location. In this case, email support directly with a cancellation request. Under the Consumer Act of the Philippines, the company must provide a cancellation method, and burying it or making it difficult to find is not acceptable. Yafee advises that you reference the Consumer Act in your email if the company claims cancellation is not possible. That claim is false under Philippine law.
Issue: support does not respond to your cancellation email
If you send a cancellation email to Todayistheday's support address and receive no response after 7 days, send a follow-up email with a read receipt request. If the company still does not respond after 14 days, document the failed communication and prepare to escalate to the DTI. Under consumer protection law, the company has a duty to respond to your requests. Non-response is itself a violation. Keep copies of every email you sent and the dates you sent them.
Issue: the company denies your cancellation or refund claim
If Todayistheday refuses to cancel your subscription or denies your refund request, ask the company in writing to explain its grounds for denial. If the denial contradicts Philippine consumer law or your documented cancellation request, the DTI can intervene. File a complaint with the DTI Consumer Protection Group and include all evidence: your cancellation request email, the company's denial response, your bank statement, and a written summary of the timeline. The DTI will investigate and may compel the company to cancel and refund.
Contact information for escalation and support
If Todayistheday fails to honour your cancellation or refund request, use the following contacts to escalate your complaint.
Todayistheday support channels
The company does not publish a physical mailing address on its website, which is a potential violation of consumer disclosure requirements. You can attempt to reach support via email-support and privacy contact details are available through the company's website or app settings. Send your cancellation and refund requests to the support email address with clear subject lines and all relevant details. Yafee recommends also checking whether the company lists a physical address, phone number, or live chat option on its website or in the app's help section.
Department of trade and industry consumer protection group
If Todayistheday does not respond or refuses your cancellation request, file a complaint with the DTI. You can submit a complaint online at the DTI's consumer portal or visit a local DTI office in your region. Include your name, contact details, a timeline of your cancellation attempts, and all supporting documents (emails, screenshots, bank statements). The DTI will investigate and contact Todayistheday on your behalf. This process typically takes 30-60 days, and the DTI may impose penalties or compel a refund if it finds the company at fault.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by guiding them through precisely this process. Whether you choose to cancel via your app store, email support, or escalate to the DTI, your consumer rights under Philippine law are non-negotiable. Document every step, know your renewal date, and act before your next charge posts. Your subscription is your choice-and so is cancelling it.