Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by The Wilderness Society, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at RM 4.19 for 48h, then RM 228.34 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
The Wilderness Society in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled The Wilderness Society
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your The Wilderness Society subscription with zero hassle
1
Fill in the form
Give us your details and those of your The Wilderness Society subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to The Wilderness Society. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if The Wilderness Society refuses your cancellation.
Frequently asked questions
Cancel The Wilderness Society: Step-by-Step Guide
How to cancel The Wilderness Society membership in malaysia
What is The Wilderness Society and what you pay for
The Wilderness Society is an international conservation nonprofit that operates membership and recurring donation programmes to fund wilderness protection and environmental advocacy. This is not a digital subscription or app-you are paying to support a cause and receive member benefits such as newsletters, event access, and a membership card.
The organisation and its membership structure
The Wilderness Society operates primarily from Australia, and the legal contract governing your membership is subject to Australian law. However, the organisation accepts members from Malaysia and collects payments in various currencies. When you join, you enter into a recurring financial commitment rather than a one-off purchase, which means billing continues automatically until you explicitly cancel.
The service offers multiple membership tiers to suit different supporter levels. Whether you joined for environmental values, event invitations, or simply to back conservation work, the cancellation process remains the same: you must notify the organisation directly, as no self-service portal exists.
Membership pricing and what you receive
The Wilderness Society publishes annual and monthly payment options, with costs varying by membership tier. Below is a summary of typical pricing converted to Malaysian ringgit (RM) at current rates:
| Membership tier | Annual cost | What you receive |
|---|---|---|
| Basic Membership | RM165 per year | Newsletter, annual calendar, membership card |
| Wilderness Stewards | RM472 per year | All of above, plus event invitations and briefings |
| Monthly supporter | RM15-RM45 per month | Flexible donation with same benefits as annual tier |
| One-time donation | Variable | No recurring charge; benefits vary by amount |
| Regular donor (auto-renew) | Your chosen amount | Ongoing member status until cancellation |
When you cancel, you end the recurring payment relationship. Annual memberships expire at the end of their 12-month term, while monthly donations stop after your next scheduled payment if you cancel within the required notice period.
Your legal position as a member in malaysia
As a Malaysian consumer, your cancellation rights are protected by the Consumer Protection Act 1999 (CPA 1999), even though The Wilderness Society is an overseas entity. This is your foundation for cancelling.
Consumer rights under the consumer protection act 1999
The CPA 1999 gives you the right to cancel a contract for services without penalty if the company fails to provide clear cancellation terms upfront. Furthermore, any subscription or recurring payment agreement must include transparent information about billing frequency, the cancellation method, and notice periods. The Wilderness Society's terms do state a 14-day notice requirement, which means the company has disclosed its cancellation policy-your responsibility is to follow that procedure within the stated timeframe.
Your legal position: You have the right to cancel your membership at any time. However, you must observe the 14-day advance notice rule to avoid being charged for the next renewal period. If The Wilderness Society charges you after you have properly notified them of cancellation, you may lodge a complaint with the Ministry of Domestic Trade and Consumer Affairs (MDTCA).
Jurisdiction and enforcement
Although The Wilderness Society operates under Australian law, Malaysian consumer protection law applies to any transaction with a Malaysian resident. Consequently, if the organisation refuses to cancel your membership or continues billing after you have submitted a valid cancellation request, you may escalate your complaint to the MDTCA's Consumer Affairs Division or pursue a claim through the Malaysian legal system.
Yafee recommends documenting all cancellation communications, as evidence of your cancellation attempt is essential if you need to lodge a formal complaint.
How to cancel The Wilderness Society membership
Cancellation requires direct contact with The Wilderness Society at least 14 days before your next renewal or donation date. There is no online self-service cancellation tool, so you must use email or phone.
Step 1: identify your renewal date and membership details
Before you submit your cancellation request, gather the following information:
- Your supporter number (found in membership confirmation emails or on your membership card).
- Your full name and address as registered with The Wilderness Society.
- The date of your last payment and your next scheduled renewal date.
- Your membership tier or monthly donation amount.
Check your email inbox and bank statements to locate these details. If you cannot find your supporter number, the organisation will still process your cancellation using your name and address, but having the number speeds up verification.
Step 2: calculate the 14-day notice deadline
The Wilderness Society requires notice at least 14 days before your next donation or renewal date. For example, if your membership renews on 15 May, your cancellation must reach the organisation by 1 May at the latest. Sending your request on 2 May means your cancellation arrives fewer than 14 days before renewal, and you may still be charged.
To be safe, submit your cancellation 21 days before your renewal date. This buffer protects you against email delays or processing time.
Step 3: prepare your cancellation message
Write a clear, brief email containing the following elements:
- A direct statement: "I wish to cancel my membership effective immediately" or "Please cancel my membership before [date]."
- Your full name and supporter number.
- Your registered address.
- Your current membership tier or donation frequency (e.g., "Monthly donor at RM30").
- A request for written cancellation confirmation.
Keep your message to one paragraph. Avoid vague language such as "I might want to cancel"-be definitive. Save a copy of your email in your records before sending.
Step 4: submit your cancellation by email
Send your message to the official cancellation email address provided in The Wilderness Society's terms:
Email: [email protected]
Alternative support address: [email protected]
Use the first address, as it is specifically named in the membership cancellation clause. Send your email from the email address associated with your account whenever possible, as this creates an automatic link between your identity and your membership record.
Request a read receipt or delivery confirmation so you have proof of submission. Do not rely on verbal cancellations over phone unless you receive written confirmation by email within 24 hours.
Step 5: contact by phone if email is unsuccessful
If you do not receive a cancellation confirmation email within 5 business days, contact The Wilderness Society by phone:
Phone: +61 1800 030 641 (Australia-based line; note international dialling code)
When you call, provide your supporter number, full name, and address. Ask the representative to confirm your cancellation verbally and request that they email you a cancellation reference number immediately. Do not end the call until you have received this reference by email.
Step 6: verify cancellation and monitor your account
After submitting your cancellation, wait for written confirmation from The Wilderness Society. This confirmation should include your cancellation date and a reference number. Save this email permanently.
Monitor your bank statement or payment method for 30 days after your expected renewal date to confirm that no further charges appear. If you are charged after your cancellation deadline has passed, immediately contact The Wilderness Society again and escalate to Yafee or your payment provider's dispute resolution service.
What happens after you cancel
Once your cancellation is confirmed, your membership benefits cease at the end of your current billing period or immediately, depending on the organisation's policy.
Immediate effects of cancellation
You will no longer receive newsletters, event invitations, or member-only materials. Your membership card becomes invalid. Any upcoming renewal payment is cancelled, and no further charges will appear on your payment method after the notice period expires.
If you cancel mid-year and paid an annual fee upfront, The Wilderness Society does not typically issue a pro-rata refund, as membership is an annual commitment. However, if you cancel within 14 days of joining (a cooling-off period that may apply under consumer law), you may be entitled to a refund. Yafee advises requesting this explicitly in your cancellation message if applicable.
Refund policy and recovery options
The Wilderness Society generally does not offer refunds for partial-year cancellations, as the annual membership fee covers a 12-month commitment. However, if you believe you are entitled to a refund under Malaysian consumer law or if charges continue after cancellation, you have the following options:
- Dispute through your bank: Contact your bank or card issuer and request a chargeback within 90 days of the unauthorised charge.
- Complaint to MDTCA: File a formal consumer complaint if The Wilderness Society refuses to honour your cancellation.
- Yafee support: Yafee can help you document your cancellation attempt and escalate disputes to the appropriate authority.
In accordance with consumer protection principles, any charge after a valid cancellation deadline is treated as an unauthorised transaction and you have grounds to recover it.
Common mistakes to avoid when cancelling
Cancellation is straightforward if you follow the process correctly-the most common errors are easily preventable.
Submitting your request too close to the renewal date
The single largest mistake is emailing your cancellation just days before renewal. The 14-day rule exists because The Wilderness Society's billing system processes payments in advance. If your email arrives only 5 days before renewal, the payment may already have been authorised, and the organisation cannot stop it. Always submit your cancellation at least 21 days in advance to guarantee it reaches the processing team in time.
Cancelling through the wrong contact address
Sending your cancellation to a general support email or social media inbox creates delays and uncertainty. Use only the official cancellation address: [email protected]. Messages sent elsewhere may not reach the billing department, and you could miss your 14-day window.
Assuming cancellation is automatic after calling once
Phone conversations are not sufficient on their own. Always request written confirmation by email, including a cancellation reference number. Verbal confirmations are difficult to prove, and if The Wilderness Society denies that you called, you have no evidence. Yafee recommends always concluding a phone call with a follow-up email restating what was agreed.
Failing to check if you are a monthly or annual member
The 14-day notice deadline applies to both annual and monthly memberships, but the renewal cycles differ. If you are a monthly donor, your deadline is 14 days before the same date each month. If you are an annual member, it is 14 days before your anniversary date. Confusing these cycles can cause you to miss the window.
Pricing summary and comparison
The table below compares The Wilderness Society membership costs with the cancellation timeline and commitment level:
| Plan | Cost | Renewal frequency | Notice required | Refund on cancel |
|---|---|---|---|---|
| Annual Basic (RM165) | RM165 | Every 12 months | 14 days before renewal | None (unless within cooling-off period) |
| Annual Stewards (RM472) | RM472 | Every 12 months | 14 days before renewal | None (unless within cooling-off period) |
| Monthly Donor (RM15-RM45) | RM15-RM45 | Monthly | 14 days before next charge | None (current month only) |
| One-time donation | Variable | No recurrence | N/A (one-time only) | N/A |
Cancellation checklist
Use this checklist to ensure you complete your cancellation correctly and on time:
| Task | Status | Deadline |
|---|---|---|
| Locate your renewal date | ☐ | Before submitting cancellation |
| Find your supporter number | ☐ | Before submitting cancellation |
| Calculate 14-day notice deadline | ☐ | Before submitting cancellation |
| Send cancellation email to [email protected] | ☐ | At least 21 days before renewal (buffer) |
| Request read receipt on cancellation email | ☐ | Same day as email sent |
| Receive and save cancellation confirmation | ☐ | Within 5 business days |
| Monitor bank statement for 30 days | ☐ | After renewal date passes |
Steps to take if cancellation fails or charges continue
If The Wilderness Society charges you after your cancellation deadline has passed, you are not without remedy.
Immediate action: dispute the charge with your bank
Contact your bank or payment provider immediately if you see a charge after your cancellation deadline. Provide them with a copy of your cancellation email and the confirmation from The Wilderness Society. Your bank can initiate a chargeback dispute within 90 days of the unauthorised charge, and the burden of proof shifts to The Wilderness Society to justify the billing.
File a complaint with the MDTCA
If The Wilderness Society refuses to honour your cancellation or fails to respond to your requests, file a formal complaint with the Ministry of Domestic Trade and Consumer Affairs. Yafee has helped thousands of consumers navigate MDTCA complaints, and the process is free. Include copies of all your cancellation attempts and The Wilderness Society's responses (or lack thereof).
Contact the MDTCA at:
Ministry of Domestic Trade and Consumer Affairs (MDTCA)
Consumer Affairs Division
Level 2, 1, Jalan Tun Perak
50088 Kuala Lumpur
Phone: 03-2698 6699
Email: [email protected]
Seek legal advice if amounts are substantial
If The Wilderness Society has charged you repeatedly without authorisation, or if the total amount disputes is significant (over RM500), Yafee recommends consulting a consumer lawyer. Many offer free initial consultations and can send a cease-and-desist letter that often resolves the matter quickly.
Contact information for The Wilderness Society
Use these contact details to submit your cancellation or follow up on your request:
Cancellation email (primary): [email protected]
General support email: [email protected]
Phone: +61 1800 030 641
Mailing address: The Wilderness Society, Australian Capital Territory, Australia
Send all cancellation requests to the primary email address. If you do not receive confirmation within 5 business days, follow up by phone or email a second time, making clear that this is a follow-up to your earlier cancellation request. Yafee recommends keeping a copy of every communication for your records.
Summary: cancelling The Wilderness Society in malaysia
Cancelling your Wilderness Society membership is a straightforward process when you observe the 14-day notice period and use the correct contact channels. Send your cancellation email to [email protected] at least 21 days before your renewal date, include your supporter number and full details, and request written confirmation. Monitor your bank statement after the renewal date to confirm that no further charges appear. If charges continue after your cancellation deadline, dispute them with your bank and escalate to the MDTCA if necessary.
Your rights as a Malaysian consumer are protected under the Consumer Protection Act 1999, even though The Wilderness Society is an overseas entity. Yafee has helped thousands of consumers cancel recurring memberships and recover unauthorised charges. If you encounter resistance from The Wilderness Society or need assistance escalating your complaint, Yafee's team can guide you through the MDTCA process and ensure your cancellation is honoured.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
Ready to cancel The Wilderness Society?
Join over 30,000 users who already trust us.