Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Lazy Dog Beer Club, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at RM 4.19 for 48h, then RM 228.34 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Lazy Dog Beer Club in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Lazy Dog Beer Club
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Lazy Dog Beer Club subscription with zero hassle
1
Fill in the form
Give us your details and those of your Lazy Dog Beer Club subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Lazy Dog Beer Club. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Lazy Dog Beer Club refuses your cancellation.
Frequently asked questions
Cancel Lazy Dog Beer Club: Step-by-Step Guide
How to cancel Lazy Dog Beer Club and stop recurring charges in malaysia
What is Lazy Dog Beer Club
Lazy Dog Beer Club is a recurring beer subscription service tied to the Lazy Dog restaurant brand. Members receive curated craft beer selections each month, access to exclusive tastings, and discounts across the Lazy Dog network. The service operates through an online membership portal, and billing cycles automatically each month until you cancel. If you have signed up and now wish to exit, understanding your cancellation rights and the precise steps to take is essential in Malaysia.
What the service delivers and how it works
Each month, Lazy Dog Beer Club ships a carefully selected assortment of beers directly to your door. Members also gain entry to member-only tastings, exclusive product launches, and special pricing on Lazy Dog merchandise and dining. The subscription is billed on a recurring monthly basis, and your renewal date is tied to the day you first activated your membership.
Some versions of Lazy Dog Beer Club are bundled with other services. For instance, certain subscription tiers include access to premium mobile games and entertainment through platform partnerships. This matters for cancellation because you may need to cancel the bundle or the individual service, depending on where you originally enrolled. Save your latest receipt and account screenshot now to confirm exactly what service you are paying for.
Availability and support for malaysian members
Lazy Dog Beer Club is marketed to overseas members, including Malaysia, but no verified Malaysia-specific billing currency (MYR), Bahasa Malaysia support, or local customer service channel is published in current terms or public documentation. This creates a practical gap: if your charge descriptor shows USD or another foreign currency, your card issuer (bank or fintech) may apply currency conversion fees, and dispute resolution may require escalation to your card's issuer rather than direct to Lazy Dog.
For Malaysian users, the most reliable escalation routes if cancellation fails are your card issuer, the Ministry of Domestic Trade and Consumer Affairs (KPDN), or the Tribunal for Consumer Claims Malaysia (TTPM). Yafee recommends documenting every step of your cancellation attempt, including screenshots and confirmation emails, before escalating.
Your consumer rights in malaysia and what the law requires
Your right to cancel a recurring subscription is protected under Malaysia's Consumer Protection Act 1999 (CPA 1999). This section outlines your legal position and what Lazy Dog Beer Club must do if you ask to stop charging.
What the consumer protection act 1999 guarantees you
Under the CPA 1999, a consumer service provider (including Lazy Dog Beer Club) must provide you with a fair and transparent way to cancel a recurring subscription. The law requires that cancellation be "simple and as easy as subscription" (Regulation 13 of the Consumer Protection (Direct Selling) Regulations 2009, which applies to distance sales including online subscriptions). This means Lazy Dog must offer you a cancellation method that is not deliberately made harder than signup.
Furthermore, you have the right to receive written confirmation of cancellation within a reasonable timeframe, typically within 5 to 10 business days. If Lazy Dog continues to charge you after you have cancelled, you are entitled to dispute those charges with your bank and file a complaint with KPDN or TTPM at no cost.
Your legal position if cancellation fails
Your legal position: If you follow the correct cancellation steps and Lazy Dog continues to bill you, you can demand a refund for all unauthorised charges under Section 44 of the CPA 1999 (unfair contract terms). You can also lodge a complaint with KPDN (Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna) or file a claim with TTPM for amounts up to RM5,000 per claim. Many cards issued in Malaysia also offer chargeback protection, so contact your card issuer immediately if repeat charges occur.
Yafee advises that you do not delay escalation. The sooner you notify your bank and KPDN, the stronger your case for recovery and the faster the resolution process moves.
Pricing breakdown and what you are paying each month
This section outlines the typical costs and billing structure for Lazy Dog Beer Club, so you know exactly what to expect and what to challenge if something changes.
Standard subscription tiers and monthly costs
| Subscription tier | Monthly cost (USD approx.) | What's included | Best for |
|---|---|---|---|
| Core membership | USD 45-55 | 4-5 craft beers, member tasting access | First-time subscribers |
| Premium tier | USD 75-95 | 6-8 premium beers, exclusive tastings, merchandise discount | Enthusiasts |
| Bundled platform plan | USD 9.99-14.99 | Mixed: Lazy Dog Beer Club + mobile games/entertainment | Multi-service seekers |
Malaysian users will be charged in USD or occasionally in another foreign currency, which may be converted to MYR by your card issuer at the prevailing exchange rate plus a 2-3% conversion fee. If you were originally enrolled through a third-party platform (such as a games or entertainment bundle), cancellation may require you to cancel the bundle rather than Lazy Dog alone. Check your receipt to confirm the exact service name and billing entity before you proceed.
Renewal dates and billing timing
Your next renewal date is printed on your account page, typically on the anniversary of your signup date each month. If you signed up on the 15th of the month, your next charge will occur on the 15th of the following month. To avoid an unwanted charge, you must cancel before midnight on the day before your renewal date, and you should receive cancellation confirmation by email within 24 hours. If you do not receive confirmation, contact support immediately.
How to cancel Lazy Dog Beer Club in malaysia
This section walks you through the step-by-step process to cancel your membership, the precautions to take before you begin, and what to do if the standard method does not work.
Checks to complete before you cancel
Many Malaysian subscribers experience frustration because they cancel in the wrong location or miss confirmation messages. Spend 5 minutes now to prepare, and you will avoid a repeat charge.
- Screenshot your current account page, including the plan name and renewal date
- Save your latest receipt or card statement showing the charge
- Note the email address associated with your Lazy Dog account
- Check whether you subscribed directly or through a bundle or third-party platform
- Review your email spam folder to ensure you do not miss cancellation confirmation
This documentation is critical. If Lazy Dog later claims you never cancelled, or if a repeat charge appears on your card, you will need proof of your cancellation attempt. Yafee strongly recommends keeping these screenshots for at least 6 months after cancellation.
Step 1: log into the Lazy Dog membership portal
- Visit the Lazy Dog Beer Club website or mobile app (if available in your region)
- Click "Log In" or "Account" in the top navigation or menu
- Enter the email address and password for your membership account
- If you have forgotten your password, click "Forgot password?" and follow the reset link sent to your email
- Once logged in, verify you are viewing your correct account (check the name, email, and plan type)
Step 2: navigate to the account or membership settings tab
- Look for an "Account" tab in the main navigation menu (often top-right or in a hamburger menu on mobile)
- Click "Account" to open your profile and settings page
- Scroll down to find "Membership," "Subscription," "Billing," or "Manage Plan" options
- If you see multiple sections, select the one labelled "Subscription" or "Current Plan"
- Take a screenshot of this page showing your current plan details and renewal date
If you cannot locate an Account tab, try looking in a dropdown menu labelled "Settings," "Profile," or your username (top-right corner). Mobile apps may hide this menu behind a three-line icon (hamburger menu). If you are still lost, search the website FAQ or support page for "manage my subscription" or "how do I cancel."
Step 3: select cancel or change membership option
- On the Subscription or Membership page, look for a button or link labelled "Cancel," "Cancel Membership," "Pause Subscription," or "Change Plan"
- Do not click "Pause" unless you want to temporarily freeze the subscription; click "Cancel" to end it entirely
- If prompted, read any retention offer or warning message, but proceed to click "Cancel" or "Continue with cancellation"
- Take another screenshot showing that you have clicked the cancel button
Sometimes Lazy Dog or platforms will offer you a discount to stay, such as 50% off your next month. If you are certain you want to cancel, ignore the retention offer and proceed. You can always resubscribe later if you change your mind, and Yafee recommends not letting discounts pressure you into keeping a service you no longer want.
Step 4: confirm your cancellation and collect proof
- The system will ask you to confirm you want to cancel; click "Yes" or "Confirm cancellation"
- You will receive an on-screen confirmation message stating "Your membership has been cancelled" or similar wording
- Screenshot this confirmation page immediately and save it
- Check your email (including spam folder) for a cancellation confirmation email within 1 hour; if you do not receive one within 24 hours, contact support
- Log out and log back in to verify your account now shows "No active subscription" or "Cancelled"
Do not rely on memory or assumptions. The screenshots and email confirmation are your proof that you acted on time. If a charge appears next month and Lazy Dog claims it was not cancelled, these documents will support your case with your bank or TTPM.
Alternative: contact support directly if the portal method fails
If you cannot locate a cancel button on the website or the portal method does not work, you have the right to cancel by contacting customer support in writing. The Consumer Protection Act 1999 requires that Lazy Dog provide you with a clear customer service contact method, even if cancellation is primarily handled online.
- Visit the Lazy Dog Beer Club website and find a "Contact Us" or "Help" page
- Look for an email address, phone number, or web form; email is preferred because it creates a written record
- Send a clear, brief message stating: "I request immediate cancellation of my Lazy Dog Beer Club membership. My account email is [your email]. My renewal date is [date]. Please confirm cancellation in writing within 24 hours."
- Send this email from the same address you used to register with Lazy Dog
- Keep the email and any reply for your records
- Allow 2 to 3 business days for a response; if you do not hear back, proceed to escalation (see below)
Yafee recommends always using email for cancellation requests because it creates an auditable record. If you call, take notes on the agent's name, the time of the call, and what they promised. If a repeat charge appears, this record will help KPDN or TTPM understand that you made a good-faith cancellation attempt.
What happens after you cancel
This section covers what to expect once your cancellation is confirmed, including billing, access, and what to do if something goes wrong.
When the last charge will appear
If you cancel before your next renewal date, no further charge will occur. However, if you cancel after your renewal date has passed (but before you receive the shipment), you may not be refunded for that cycle because the service has already been delivered or prepared for delivery. Always cancel on or before your renewal date for the cleanest outcome.
Your access to your member account, past tastings, and perks will typically end immediately upon cancellation. Some services allow you to download past order history for your records; do this before your access is revoked, especially if you want to track spending or future reference.
Check your next card statement carefully
After cancellation, monitor your card statement for the next 30 days. Look for any charge from Lazy Dog, the parent restaurant company, or the third-party platform through which you subscribed (if applicable). If a repeat charge appears after you cancelled, this is a billing error and you have the right to a refund.
Do not ignore a repeat charge hoping it will resolve itself. Act within 30 days by contacting your card issuer's dispute department. Malaysian card issuers (whether local banks or fintech providers) are required by Bank Negara Malaysia (BNM) to investigate disputes within 30 days and resolve them within 90 days. Yafee advises keeping all cancellation documentation readily available in case you need to escalate.
Request a refund if you are charged after cancellation
If a charge appears on your card after you cancelled, you have two options:
- Contact your card issuer directly and request a dispute or chargeback. Provide your cancellation screenshot and confirmation email as evidence. Your issuer will investigate and typically reverse the charge within 30 days.
- Contact Lazy Dog support and demand a refund. Send a formal written request (via email) stating: "I cancelled my membership on [date]. I received a charge on [date] for [amount] after cancellation. This is unauthorised. Please refund this charge within 5 business days or I will escalate this to my card issuer and KPDN."
If Lazy Dog refuses or does not respond within 5 business days, escalate to KPDN (toll-free 1-800-88-5050 or file a complaint online at kpdn.gov.my) or file a claim with TTPM (Tribunal for Consumer Claims Malaysia). Do not feel pressured to accept a partial refund or a credit voucher unless you choose to; Malaysian consumer law entitles you to a full refund of unauthorised charges.
Common mistakes to avoid when cancelling
Cancellation is usually straightforward, but a few common missteps can result in unexpected charges or frustration. Here are the pitfalls and how to sidestep them.
Mistake 1: cancelling in the wrong account or platform
If you signed up through a bundle or third-party platform (such as a mobile app store, entertainment platform, or family account), cancelling directly on the Lazy Dog website may not cancel your recurring charge. Some bundled subscriptions require you to cancel through the original platform or family account owner's settings.
Before you cancel, check your receipt or card statement to see the exact billing entity. If the charge descriptor reads "App Store," "Google Play," "Stripe," or a platform name rather than "Lazy Dog Beer Club," you must cancel through that platform first. Yafee recommends logging into both your Lazy Dog account and the third-party platform to ensure the cancellation syncs properly.
Mistake 2: clicking pause instead of cancel
Many subscription services offer a "pause" or "skip this month" option to retain users. If you click pause, your subscription remains active and you will be charged again once the pause period ends. To fully exit, always click "cancel" or "end subscription," not "pause" or "skip."
Mistake 3: not saving cancellation confirmation proof
If you do not screenshot the confirmation page or save the confirmation email, you have no evidence of your cancellation attempt if a dispute arises. Always take screenshots at every step and keep them for at least 6 months. Store these on your phone, email, or cloud storage so you can access them quickly if needed.
Mistake 4: cancelling too close to the renewal date
If you cancel on the same day as your renewal date or after, the charge may already be processing and you may not be able to stop it. Cancel at least 1 to 2 days before your renewal date to guarantee the charge does not go through. Check your renewal date on your account page now and set a phone reminder to cancel a day or two before.
Pricing comparison and when you should cancel
This table helps you decide whether cancelling Lazy Dog Beer Club makes sense for your budget and lifestyle.
| Reason to keep your subscription | Reason to cancel |
|---|---|
| You actively taste and enjoy 3+ beers each month | You rarely drink the beers or they go unopened |
| You attend or plan to attend member tastings | Tastings are cancelled in your area or you cannot attend |
| The per-bottle cost is lower than retail + delivery | You can buy equivalent beers at a cheaper price locally in Malaysia |
| You value the curated selection and discovery element | You already know your preferred beers and do not want surprises |
| You use discounts and merchandise perks regularly | You have never used a member discount or perk |
If you have ticked two or more reasons to cancel, it is time to end your subscription. Do not pay for a service out of habit or guilt; Yafee exists to help you reclaim control of your spending, and cancelling a service that no longer serves you is a healthy financial decision.
Escalation: what to do if Lazy Dog does not honour your cancellation
If you have followed all the steps above and Lazy Dog continues to charge you, you have legal remedies available under Malaysian consumer law. This section explains your escalation options.
Step 1: request a refund in writing
Send a formal written demand to Lazy Dog via email stating:
"I cancelled my membership on [date]. I have received unauthorized charges on [dates and amounts]. Under Section 44 of Malaysia's Consumer Protection Act 1999, these charges violate fair contract terms. I demand a full refund of [amount] within 5 business days. If I do not receive confirmation of refund by [date], I will escalate this matter to the Ministry of Domestic Trade and Consumer Affairs and file a claim with the Tribunal for Consumer Claims Malaysia."
Send this email from your registered account email address and keep a copy for your records.
Step 2: file a complaint with KPDN if Lazy Dog does not respond
The Ministry of Domestic Trade and Consumer Affairs (KPDN) is the government consumer protection body in Malaysia. If Lazy Dog ignores your written demand or refuses to refund, you can lodge a complaint:
- Call KPDN's toll-free line: 1-800-88-5050 (available 8 AM to 5 PM, Monday to Friday)
- File a complaint online at kpdn.gov.my or kpdn.my
- Visit a KPDN office in person with your documentation (addresses available on the website)
- There is no fee to file a complaint
Provide KPDN with copies of your cancellation proof, card statements showing the unauthorized charges, and all email correspondence. KPDN will investigate and can compel Lazy Dog to refund you.
Step 3: file a claim with TTPM for amounts up to rM5,000
The Tribunal for Consumer Claims Malaysia (TTPM) is a small-claims court specifically for consumer disputes. You can file a claim for unauthorized charges up to RM5,000 per claim:
- Visit ttpm.org.my or visit your nearest TTPM office
- Filing fee is minimal (typically RM10-30 depending on claim amount)
- You do not need a lawyer; you can present your case yourself
- The tribunal typically resolves cases within 60 to 90 days
Bring your cancellation screenshots, card statements, receipts, and email correspondence showing your cancellation attempt and Lazy Dog's non-response or refusal. The tribunal will review the evidence and issue a judgment in your favour if you have proven unauthorized charges occurred after cancellation.
Step 4: dispute the charge with your card issuer
While pursuing complaints with KPDN or TTPM, you can also immediately dispute the charge with your card issuer (your bank or fintech). Contact the customer service number on the back of your card or log into your account online and select "Report a dispute" or "Dispute a transaction." You will be asked to describe the unauthorized charge and provide proof of cancellation. Your card issuer will investigate and typically refund the charge within 30 days if they find it unauthorized.
Yafee recommends pursuing all avenues simultaneously: disputing with your card issuer, demanding a refund from Lazy Dog, and filing complaints with KPDN and TTPM. This multiplies pressure on Lazy Dog to resolve the issue and ensures you have the best chance of recovery.
Checklist for cancelling Lazy Dog Beer Club successfully
Use this checklist to ensure you have completed every necessary step before and after cancellation.
| Task | Status | Date completed |
|---|---|---|
| Screenshot current account page showing plan and renewal date | [ ] Done | ____ |
| Save latest receipt and card statement entry | [ ] Done | ____ |
| Cancel via membership portal (Account > Subscription > Cancel) | [ ] Done | ____ |
| Screenshot cancellation confirmation page | [ ] Done | ____ |
| Save cancellation confirmation email | [ ] Done | ____ |
| Monitor card statement for next 30 days (no repeat charges) | [ ] Done | ____ |
How yafee has helped thousands of malaysian consumers cancel subscriptions
Cancelling a subscription should never feel like solving a puzzle. At Yafee (yafee.com), we believe every consumer deserves clarity, speed, and proof of their cancellation. Our legal guides and escalation frameworks have helped thousands of Malaysian users successfully cancel Lazy Dog Beer Club and hundreds of other recurring services - from streaming platforms to gym memberships - and recover unauthorized charges.
The principles outlined here apply across all subscription services: document everything, know your rights under the Consumer Protection Act 1999, and escalate through KPDN or TTPM if the company refuses to cooperate. Yafee is your trusted partner in reclaiming control of your finances and holding service providers accountable. Whether you are cancelling Lazy Dog Beer Club today or planning to cancel another service tomorrow, visit Yafee (yafee.com) for step-by-step guides, legal templates, and real-time escalation support.
Your money, your choice. Yafee makes cancellation easy.