Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Ling, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at RM 4.19 for 48h, then RM 228.34 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Ling in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Ling
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Ling subscription with zero hassle
1
Fill in the form
Give us your details and those of your Ling subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Ling. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Ling refuses your cancellation.
Frequently asked questions
Cancel Ling: The Right Way
How to cancel Ling subscription and avoid unwanted charges in malaysia
What Ling is and how its billing works
Ling is an online language learning platform that operates on a recurring subscription model, meaning you are charged automatically on your renewal date unless you cancel beforehand. The service offers monthly, half-yearly, yearly, and lifetime membership options, with all recurring plans renewing automatically until you take action to stop them.
For Malaysian users, subscriptions purchased through the Ling website, Apple App Store, or Google Play Store each have their own separate cancellation pathway. This distinction matters because where you bought your subscription determines how you cancel it and which support team processes your request.
Understanding ling's subscription structure
Ling Premium gives you access to all language courses within the app without restrictions. The free trial version-typically a 7-day Easy English plan-converts automatically into a paid subscription unless you cancel before the trial period ends. Many users mistakenly believe that deleting the app stops billing; it does not. You must actively cancel your subscription within the app or account settings.
The platform also sends renewal reminder emails 14 days, 7 days, and 1 day before your annual plan renews, with a one-click cancellation link embedded in each message. If you receive these reminders, use them immediately rather than waiting until the final day, as email support response times average 24 hours.
Ling pricing and currency conversion for malaysia
Ling publishes prices in USD; the table below shows both the original amount and the Malaysian ringgit (RM) equivalent based on current exchange rates. These figures help you verify whether you are being charged the correct amount when your credit card bill arrives.
| Subscription plan | Original price (USD) | Approximate MYR | Billing cycle |
|---|---|---|---|
| Monthly Premium | $14.99 | RM71 | Renews monthly |
| Half-yearly Premium | $49.99 | RM237 | Renews every 6 months |
| Yearly Premium | $79.99 | RM378 | Renews annually |
| Lifetime access | $149.99 | RM710 | One-time payment, no renewal |
| 7-day free trial | Free | Free | Converts to paid after 7 days |
Your consumer rights when cancelling Ling in malaysia
Malaysia's Consumer Protection Act 1999 establishes your fundamental rights as a purchaser of digital services. Ling, as a service provider operating in Malaysia or serving Malaysian consumers, must comply with this legislation regardless of where the company is registered.
Your legal position under the consumer protection act 1999
The Consumer Protection Act 1999 grants you the right to cancel a contract within 14 days of purchase without penalty or justification-provided Ling does not classify the subscription as a consumable service that has already been substantially performed. In practice, if you cancel within 14 days of your first charge, you may request a full refund of that initial payment.
Furthermore, under Section 15 of the Act, Ling must not misrepresent material facts about its service, including automatic renewal terms and charges. If Ling's cancellation process is deliberately hidden, unclear, or if the company continues charging you after you have cancelled, you have grounds to lodge a complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDNKB).
When you cancel, Ling must provide you with a cancellation confirmation-either via email or on-screen. Keep this confirmation in writing. If the company disputes that you cancelled, your confirmation acts as legal evidence that you took reasonable steps to stop the subscription.
Escalation routes if Ling refuses to cancel
If Ling's support team does not respond within 7 days, does not acknowledge your cancellation request, or continues charging you after you cancel, escalate to the Ministry of Domestic Trade and Consumer Affairs (KPDNKB). The KPDNKB investigates breaches of the Consumer Protection Act 1999 and can compel companies to issue refunds or cease unfair trading practices.
Document every email you send to Ling support, every screenshot of your cancellation attempt, and every unwanted charge. This documentation forms your case file if you need to file a formal complaint with KPDNKB or seek redress through a small claims tribunal.
How to cancel Ling subscription step by step
Your cancellation method depends on where you purchased the subscription-Ling's official website, Apple App Store, or Google Play Store. Each platform manages billing independently, so you must cancel through the exact same channel you used to subscribe.
Step 1: verify your subscription details before cancelling
Take screenshots of your current plan and renewal date before you press any cancel button. This evidence protects you if Ling later claims you had no active subscription or disputes your refund request.
- Open the Ling app or log into ling-app.com using your account credentials
- Navigate to your account profile and locate the subscription or billing section
- Screenshot the plan name, renewal date, and the amount you are being charged (for example, RM71 for monthly or RM378 for yearly)
- Search your email inbox for the original receipt or confirmation email when you first subscribed
- Check your bank or credit card statement to identify the merchant name and confirm the charge amount
- Back up any learning progress or lesson data you wish to retain, as cancellation may restrict access to downloaded materials
Step 2: cancel through the Ling website
If you subscribed directly on the Ling website rather than through an app store, cancel through your account settings on ling-app.com. This is the fastest method because Ling controls the cancellation immediately without waiting for Apple or Google to process the change.
- Go to ling-app.com and log in with your email and password
- Click on your profile icon or account menu (usually in the top-right corner)
- Select Settings or Account Settings
- Find the Subscription or Billing section
- Click Cancel Subscription
- Ling may ask you why you are leaving; answer honestly but briefly
- The system may offer a discount to keep you; only accept if you genuinely want to stay
- Confirm the cancellation on the next screen
- Take a screenshot of the confirmation page showing the date and time you cancelled
- Check your email within 5 minutes for a cancellation confirmation from [email protected]
Step 3: cancel through apple app store (iOS)
If you subscribed using an iPhone, iPad, or Mac through the App Store, you must cancel through Apple's subscription management portal. Ling has no direct control over App Store billing, so cancelling through the Ling app or website alone will not stop App Store charges.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top of the screen
- Select Subscriptions
- Find and tap Ling
- Tap Cancel Subscription
- Apple may offer a discount prompt; decline unless you wish to continue
- Confirm your cancellation reason if prompted
- You should see "Expires on [date]" confirming the cancellation is active
- Screenshot this confirmation screen for your records
- Open your email and verify that you receive a cancellation notice from Apple within 10 minutes
Step 4: cancel through google play store (Android)
Android users who subscribed through Google Play Store must cancel through Google's subscription management system, not through the Ling app or website. Google, like Apple, controls App Store billing independently.
- Open the Google Play app on your Android device
- Tap your profile icon in the top-right corner
- Select Manage subscriptions
- Find Ling in your active subscriptions list
- Tap Ling and then select Cancel subscription
- Google displays your current billing cycle and the date your access will end
- Confirm that you understand access will end on the renewal date
- Tap Cancel subscription again to finalise the cancellation
- Screenshot the final confirmation showing your cancellation status
- Expect a Google Play cancellation email within 10 minutes
Step 5: contact Ling support if the cancel button fails
If you cannot find the cancel button or the system gives an error when you try, email Ling support immediately at [email protected] with the subject line "Request to cancel subscription - [your email address]".
- Include the following in your email:
- Your full name and the email address linked to your Ling account
- Your current subscription plan (monthly, half-yearly, or yearly)
- Your renewal date as shown in your account
- The date you purchased the subscription
- A clear statement: "I request to cancel my Ling subscription effective immediately. Please confirm this cancellation by email."
- Attach screenshots of your subscription page and billing history
- Send the email and keep a copy for your records
- Wait for a response within 24 hours (Ling's standard support window)
- If you do not receive a response within 48 hours, send a follow-up email
- Save the cancellation confirmation email as a PDF file
What happens after you cancel your Ling subscription
Cancellation does not terminate your access immediately; instead, you retain full access until your current billing period ends. This grace period protects you from losing access mid-cycle.
Your access period after cancellation
Once you cancel, Ling stops charging you on the next renewal date, but you can still use the app and access all Premium features until that date arrives. For example, if your monthly renewal is on the 15th and you cancel on the 3rd, you keep full access until the 15th. After the 15th, your account reverts to free-tier access only, and you lose the ability to access paid courses.
Export or screenshot any notes, lesson progress, or learning material you wish to keep before the final access date. Ling's data retention policy means the company may delete your learning history after your subscription expires, particularly if you do not log in again.
Refunds and what you are entitled to
Ling does not issue refunds for partial cancellations within a billing period under normal circumstances. However, Malaysia's Consumer Protection Act 1999 allows you to request a refund if you cancel within 14 days of your initial purchase, provided the service has not been substantially consumed.
If you subscribed, used the trial for 1-2 days, and then cancelled, you have a reasonable case for a refund. Email [email protected] with the subject "Refund request within 14-day cancellation period" and reference the Consumer Protection Act 1999. Explain that you are exercising your statutory right to cancel within the cooling-off period and request a full refund of your initial charge.
For cancellations after 14 days, refunds are discretionary. However, if Ling charged you after you cancelled, or if you cancelled but the system failed to process it, escalate to the KPDNKB, which may order Ling to refund unwanted charges as a breach of fair trading standards.
Common mistakes when cancelling Ling
You are not alone if you have encountered confusion during cancellation-thousands of Ling users have discovered that deleting the app or logging out does not stop the subscription. Here are the pitfalls to avoid.
Deleting the Ling app does not cancel the subscription
This is the most common mistake. Removing the app from your phone does not send a cancellation signal to Ling's billing system. Ling continues charging your payment method on the renewal date because the subscription remains active in Ling's database and on the App Store or Google Play Store (if you subscribed there). You must explicitly cancel through the subscription settings described above.
Assuming the free trial is automatically free
If you started a 7-day free trial, the trial converts to a paid subscription on day 8 unless you cancel before day 7 ends. Ling sends reminder emails, but they go to your inbox, which you may not check in time. The solution is to cancel immediately after signing up for the trial, not on day 6. You retain access through day 7 even if you cancel on day 1.
Cancelling in one place but not another (web vs. app store)
If you subscribed through Apple App Store but tried to cancel through the Ling website only, Apple continues charging you. Each platform manages billing separately. Always cancel through the exact channel where you subscribed. If you are unsure, cancel in all three places (Ling website, App Store, and Google Play Store) to ensure you cover the correct one.
Not saving your cancellation confirmation
If Ling disputes whether you cancelled and demands payment for future billing cycles, your cancellation confirmation email is your proof that you acted in good faith. Without this evidence, the company has no obligation to acknowledge your cancellation. Immediately save the confirmation email and take a screenshot of the on-screen confirmation message.
Waiting until the renewal date to cancel
If you cancel on the renewal date itself, there is a risk the system has already processed the charge. Cancel at least 3-5 days before your renewal date. This buffer ensures the cancellation goes through before the automatic charge runs, and if there is a system delay, you have time to contact support.
When to cancel Ling and when to keep it
Yafee recognises that the decision to cancel is personal and depends on your learning goals and budget. The comparison table below helps you decide whether Ling aligns with your needs or whether cancellation is the right move.
| Reason to keep Ling | Reason to cancel Ling |
|---|---|
| You actively use the app 3+ times per week | You have not opened the app in 2+ weeks |
| You are learning a language that Ling covers (20+ languages available) | You want to learn a language Ling does not offer |
| The monthly or yearly cost fits your budget | The recurring charge surprises or burdens you each month |
| You have completed fewer than 10 lessons in your target language | You have completed all lessons and exhausted the curriculum |
| You prefer bite-sized lessons (5-10 minutes) over hour-long tutorials | You need in-depth grammar instruction or conversation with tutors (Ling offers only self-study) |
| You value offline lesson downloads and offline access | You want real-time interaction with native speakers (Ling has no live tutoring) |
How yafee helps you cancel Ling confidently
Yafee is a contract cancellation platform designed to guide Malaysian consumers through subscription exits with precision and legal backing. When you use Yafee to cancel Ling, you receive step-by-step instructions tailored to your exact subscription method (web, App Store, or Google Play Store), email templates to send to support, and a full record of your cancellation request.
Yafee has helped thousands of consumers cancel unwanted subscriptions without penalty or dispute. Our platform stores your cancellation confirmation and links it to your profile, so if Ling later claims no cancellation was submitted, you have a timestamped, third-party record proving you acted within the required timeframe.
Furthermore, Yafee monitors your payment method after cancellation. If Ling charges you again after you cancel, Yafee alerts you immediately and provides you with a template letter to send to your bank requesting a chargeback. This layer of protection means you do not have to follow up with Ling support repeatedly or worry that you will forget to monitor your bank statement.
Cancellation checklist for Ling
Use this checklist to ensure you have completed every step correctly and left no gap for Ling to claim you did not cancel.
- ☐ Take a screenshot of your current Ling subscription plan, including the plan name, renewal date, and billing amount
- ☐ Save a copy of your original subscription receipt email
- ☐ Identify where you subscribed (Ling website, Apple App Store, or Google Play Store)
- ☐ Cancel through the correct platform using the step-by-step instructions above
- ☐ Screenshot the on-screen cancellation confirmation and the confirmation email from Ling, Apple, or Google
- ☐ Save the cancellation confirmation email as a PDF file for your records
- ☐ Check your email inbox and spam folder to ensure the confirmation email arrived
- ☐ Monitor your bank or credit card statement 3-5 days after your renewal date to confirm no charge was processed
- ☐ If a charge appears after cancellation, email [email protected] with subject "Unauthorized charge after cancellation" and attach your cancellation confirmation
- ☐ If Ling does not respond or refund within 7 days, contact your bank to initiate a chargeback or dispute
- ☐ Register a complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDNKB) if the charge is not reversed within 14 days
Summary and next steps
Ling is a legitimate language learning app, but its automatic renewal terms require active cancellation to stop charges. Under Malaysia's Consumer Protection Act 1999, you have the right to cancel without penalty, and Ling must honour that cancellation immediately.
Yafee recommends that you cancel through the exact platform where you subscribed (Ling website, App Store, or Google Play Store), keep a written cancellation confirmation, and monitor your payment method for 5 days after the renewal date. If you encounter resistance from Ling support, the KPDNKB is your escalation route and has power to compel refunds or halt unfair billing practices.
Yafee's cancellation platform automates this entire process: it guides you through cancellation, stores your proof, and monitors for unauthorized charges. Yafee has helped thousands of consumers cancel Ling and other subscriptions without stress or dispute, and stands ready to support you if Ling contests your cancellation or continues charging after you cancel.
Contact Ling support:
Email: [email protected]
Response time: 24 hours
Mailing address: Check ling-app.com for current support centre details
For further assistance with your cancellation, visit Yafee at yafee.com or use Yafee's cancellation wizard to generate a personalised cancellation email and track your request in real time. Yafee ensures your cancellation is processed correctly and that you retain proof for your protection.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Ling?
Join over 30,000 users who already trust us.