Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Invideo, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Invideo in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Invideo
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Invideo subscription with zero hassle
1
Fill in the form
Give us your details and those of your Invideo subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Invideo. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Invideo refuses your cancellation.
Frequently asked questions
Cancel Invideo: The Right Way
How to cancel Invideo in india: your complete step-by-step guide
What is Invideo and why cancellation matters
Invideo is a cloud-based video creation platform that serves marketers, educators and content creators across India. The service grants you access to pre-built templates, stock media libraries, AI-powered editing tools and text-to-video features designed to simplify video production without requiring technical expertise. You subscribe either directly through the web platform or via mobile app stores-Apple App Store for iOS users and Google Play for Android users.
The platform operates on a freemium model: you can use basic features without payment, or upgrade to unlock premium exports, watermark removal and generative AI credits. Your subscription costs between ₹999 and ₹11,900 monthly depending on your chosen plan. If you no longer produce videos consistently, have found competing tools that better suit your workflow, or simply want to reduce monthly expenses, cancelling makes sense. At Yafee, we help you understand exactly when and how to exit subscriptions that no longer serve your needs.
Common reasons to cancel Invideo
- You have completed your project or campaign and no longer require video creation tools
- The subscription cost does not justify your current usage patterns
- You prefer industry-standard editors such as Adobe Premiere or DaVinci Resolve
- You subscribed via a mobile app and want to downgrade or switch platforms
- You want to revert to the free plan and use only basic features
Why timing matters for your cancellation
In India, the Consumer Protection Act, 2019 grants you explicit rights regarding subscription services. Your cancellation triggers protections around refund eligibility, billing cessation and service withdrawal timelines. Consequently, understanding where you subscribed and when your current billing cycle ends directly impacts your financial outcome. Yafee specialises in helping Indian consumers navigate these protections.
Your legal position under indian consumer law
The Consumer Protection Act, 2019 establishes your rights as a purchaser of digital services. When you cancel a subscription, you are entitled to clear communication about refund eligibility, the exact date your service terminates and confirmation that no further charges will occur.
Your statutory rights under the consumer protection act, 2019
Under Section 6(1) of the Consumer Protection Act, 2019, you have the right to seek redressal if a service provider fails to honour cancellation requests or continues billing after cancellation. Furthermore, the Act protects you against misleading refund policies and unfair contract terms. If Invideo refuses to cancel your subscription or continues charging after you request cancellation, you can escalate your complaint to the Central Consumer Protection Authority or your state's District Consumer Disputes Redressal Commission.
Billing cycle protection and refund eligibility
When you cancel your subscription, Invideo must cease all charges at the end of your current billing cycle. You retain full access to your account until that date. In accordance with the Consumer Protection Act, Invideo cannot charge you for any period after your cancellation request is processed. If the company charges you post-cancellation, you have grounds for a refund complaint filed with the Consumer Disputes Redressal Commission in your jurisdiction.
Your position across different platforms
Your legal position differs depending on your subscription method. If you subscribed directly through the Invideo website (invideo.io), Invideo is your contractual counterparty and responsible for honouring your cancellation. Nevertheless, if you subscribed through Apple App Store or Google Play, Apple or Google-not Invideo-controls your billing relationship. In these cases, Apple's or Google's refund policies apply, and you must file cancellation requests through their respective platforms. Yafee recommends confirming your subscription source immediately to avoid misdirected cancellation attempts.
Cancellation methods by platform: choose your route
Your cancellation path depends entirely on where you purchased your Invideo subscription; the process, refund eligibility and timeline differ significantly between web purchases and mobile app purchases.
Web direct subscriptions (desktop and mobile browser)
If you signed up on invideo.io using your email and payment card, you maintain a direct contractual relationship with Invideo. You cancel directly through your account dashboard, and Invideo controls your refund eligibility. This route offers the most transparency and the fastest resolution, typically completing within minutes.
Apple app store subscriptions (iOS and iPadOS)
If you purchased Invideo on an iPhone or iPad through the App Store, Apple manages your subscription billing. Invideo cannot process cancellations or refunds for App Store purchases; you must cancel through Apple's systems exclusively. Apple's refund policy applies, not Invideo's. This distinction is critical: contacting Invideo directly will not cancel your App Store subscription.
Google play store subscriptions (Android)
Android users who subscribed through Google Play follow Google's cancellation and refund procedures. Google controls the billing relationship, and Invideo has no authority over refunds or subscription management. You manage cancellation entirely through the Google Play application or website.
How to cancel Invideo directly on the web
Cancelling a direct web subscription takes approximately three minutes. Your subscription remains active until the end of your current billing cycle; you retain full platform access unless you choose to delete your account.
Step 1: log into your Invideo account
- Open your web browser and navigate to invideo.io
- If you are already logged in, proceed to Step 2
- If not, enter your registered email address and password, then click "Log In"
Step 2: access your profile settings
- Locate your profile icon or avatar in the top-right corner of the dashboard
- Look for your name, initial or a circular user icon positioned near the search bar
- Click the icon to reveal the dropdown menu
Step 3: navigate to your subscription details
- Select "Subscription" or "Billing" from the dropdown menu
- You will see your current plan name, next billing date and renewal amount clearly displayed
- Review these details to confirm you are cancelling the correct subscription
Step 4: initiate cancellation
- Click the "Cancel subscription" button or "Cancel plan" option next to your active plan
- Invideo may display a retention offer-a discount or extended trial to encourage you to stay
- You can accept this offer or proceed with cancellation; the choice is entirely yours
Step 5: confirm your cancellation request
- Invideo will ask you to select a reason for cancellation from a dropdown menu (optional)
- Common options include "Too expensive", "Not using it", "Found a better alternative" or "Technical issues"
- Selecting a reason helps Invideo improve its service but does not affect your cancellation
- Click "Confirm cancellation" or "Yes, cancel my subscription"
- Invideo will generate a confirmation message on screen and send a confirmation email to your registered address
Step 6: verify your cancellation in email
- Check your email inbox for the cancellation confirmation from Invideo
- This email confirms the exact date your subscription ends and states that no further charges will occur
- Save this email as proof of cancellation for your records and consumer protection reference
How to cancel Invideo on apple app store (iOS)
Cancelling through the App Store differs substantially from web cancellation; Apple, not Invideo, processes your request.
Step 1: access your apple ID settings
- Open the App Store application on your iPhone or iPad
- Tap the profile icon in the bottom-right corner of the screen
Step 2: navigate to your subscriptions
- Tap "Subscriptions" in the menu
- You will see all active and cancelled subscriptions tied to your Apple ID
Step 3: select Invideo from your subscription list
- Locate Invideo in your active subscriptions list
- Tap on it to view your plan details, billing date and renewal amount
Step 4: cancel the subscription
- Tap "Cancel subscription" or "Edit" and then "Cancel"
- Apple may offer you a discounted renewal period; you can decline and proceed with full cancellation
Step 5: confirm cancellation and save your receipt
- Apple will request final confirmation; tap "Confirm" or "Yes, cancel"
- An on-screen confirmation message appears immediately
- Apple sends a confirmation email; save this for your records
How to cancel Invideo on google play store (Android)
Google Play Store cancellations follow a similar path to Apple but with platform-specific steps.
Step 1: open google play on your android device
- Launch the Google Play Store application on your Android phone or tablet
- Tap the profile icon in the top-right corner
Step 2: access your subscription management
- Tap "Manage subscriptions"
- You will see all active subscriptions linked to your Google account
Step 3: select Invideo
- Tap on Invideo from your subscriptions list
- Review your plan details, next billing date and renewal amount
Step 4: cancel the subscription
- Tap "Cancel subscription"
- Google may display a brief retention message or special offer
- Proceed to confirm if you wish to continue with cancellation
Step 5: confirm and document
- Tap "Yes, cancel" or "Confirm"
- Google sends an immediate confirmation email to your registered address
- Retain this email as evidence of cancellation
Refund eligibility and billing timeline
Refund outcomes depend on your subscription method and how long you have used the service before cancelling.
Web direct subscriptions (invideo.io)
| Scenario | Refund eligibility | Timeline |
|---|---|---|
| Cancel within 7 days of purchase | Full refund to your original payment method | 5-7 business days |
| Cancel after 7 days but before renewal | No refund; subscription expires at end of cycle | Applies immediately |
| Cancel immediately before renewal date | No refund; no further charges | Subscription ends on renewal date |
Apple app store subscriptions
| Scenario | Refund eligibility | Timeline |
|---|---|---|
| Cancel within 14 days of purchase | Eligible for refund via Apple | 3-5 business days |
| Cancel after 14 days but before renewal | No refund; cancellation takes effect at renewal date | Applies immediately |
| Request refund after 14 days (exceptional cases) | File request with Apple Support; case-by-case review | Varies |
Google play store subscriptions
| Scenario | Refund eligibility | Timeline |
|---|---|---|
| Cancel within 48 hours of purchase | Full refund to your Google Play account | 3-5 business days |
| Cancel after 48 hours but before next billing date | No automatic refund; cancellation effective at next cycle | Applies immediately |
| Request refund after 48 hours (exceptional cases) | Contact Google Play Support; evaluated individually | Varies |
What happens after you cancel your subscription
Once your cancellation is confirmed, your service remains active until your current billing cycle ends; you retain full access during this period.
Access to your projects and data
After your subscription expires, you can no longer create new videos or export projects in premium formats. Your existing projects and draft videos remain in your account indefinitely, provided you do not delete them manually. You can log in anytime to view, download or export your work using the free export option, which applies a watermark to your videos. Consequently, if you plan to return to Invideo later, your content will be waiting for you.
No further billing
Invideo will not charge your payment method after your subscription expires. If you observe any charges after your cancellation date, contact Invideo's support team immediately and file a complaint with the Central Consumer Protection Authority if the charges persist. At Yafee, we recommend documenting all communications in writing for consumer protection purposes.
Downgrading versus full cancellation
If you wish to retain access to Invideo but reduce your spend, consider downgrading to the free plan instead of cancelling entirely. You can revert to free features by navigating to your subscription settings and selecting "Downgrade" rather than "Cancel". This preserves your account and project history while eliminating monthly charges.
Common mistakes to avoid during cancellation
Cancelling a subscription should be straightforward, yet many users encounter avoidable complications by overlooking key steps or misidentifying their subscription source.
Mistake 1: cancelling on the wrong platform
If you subscribed via the Apple App Store, cancelling through the Invideo website will not stop Apple's billing. Conversely, if you subscribed directly through invideo.io, contacting Apple will not cancel your web subscription. Confirm your subscription source in your payment records or email confirmation before initiating cancellation. Yafee strongly recommends checking your bank or payment app statement to identify which platform charged you.
Mistake 2: assuming immediate service cessation
Many users believe their service ends the moment they click "Cancel", but your subscription typically continues until the end of your current billing cycle. If your renewal date is 15 days away, you retain full access for those 15 days. Plan accordingly if you require your account for final exports.
Mistake 3: deleting your account instead of cancelling subscription
Deleting your Invideo account is different from cancelling your subscription. Account deletion removes all your projects, videos and data permanently and cannot be reversed. If you only wish to stop being charged, cancel your subscription; do not delete your account. Your account remains in existence without any active subscription, preserving your work indefinitely.
Mistake 4: ignoring retention offers
When you attempt to cancel, Invideo displays discount offers or extended trial periods to retain you. These are optional; accepting or declining them does not affect your cancellation. If you receive such an offer and you genuinely intend to cancel, click "No, cancel anyway" or the equivalent button to proceed without the offer.
Mistake 5: failing to save your confirmation email
Always retain your cancellation confirmation email from Invideo, Apple or Google. This email serves as proof of cancellation if billing disputes arise later. If you do not receive a confirmation email within one hour of cancellation, recheck your spam folder and contact support immediately.
Pricing comparison: when cancellation makes financial sense
Understanding Invideo's pricing structure helps you evaluate whether cancellation aligns with your budget and usage patterns.
| Plan tier | Monthly cost (₹) | Annual cost (₹) | Key features |
|---|---|---|---|
| Free | 0 | 0 | Basic templates, watermarked exports |
| Basic | 999 | 9,990 | Watermark-free exports, 100 AI minutes/month |
| Pro | 4,999 | 49,990 | Advanced templates, 500 AI minutes/month, priority support |
| Max | 11,900 | 119,000 | Unlimited AI minutes, team collaboration, dedicated account manager |
Cost-benefit analysis
If you produce fewer than three videos per month, the Basic plan at ₹999 monthly (₹11,988 annually) may exceed the value you derive. Cancelling and reverting to the free plan eliminates ₹11,988 in annual spending while preserving basic functionality. However, if you export more than three videos monthly, the premium features and higher AI credit allowances justify the subscription cost. Use your export frequency from the past three months to inform your decision.
What to do if Invideo refuses to cancel
In rare cases, Invideo may fail to honour your cancellation request or continue billing after you have submitted a cancellation request. In accordance with the Consumer Protection Act, 2019, you have recourse.
Step 1: document all communications
- Save all emails, screenshots and support tickets related to your cancellation request
- Include timestamps and the names of any support representatives who responded
Step 2: file a formal complaint with Invideo support
- Send a written email (not a chat) to Invideo's support team stating the following:
- "I formally request cancellation of my Invideo subscription effective immediately. If you do not confirm cancellation within 5 business days, I will escalate this matter to the Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019."
- Send this email via registered post or a platform that provides delivery confirmation
Step 3: escalate to the central consumer protection authority
- If Invideo does not respond within 7 business days, file a complaint with the Central Consumer Protection Authority through its official website (consumercomplaints.nic.in) or email your state's District Consumer Disputes Redressal Commission
- State the dates of your cancellation request, the company's failure to comply and the charges you incurred post-cancellation
- Attach all documentation as evidence
Step 4: request a chargeback through your bank (payment method dependent)
- If charges persist after your cancellation, contact your bank or payment provider and request a chargeback or reversal
- Provide your cancellation confirmation email and evidence of the unauthorised charge
- Banks typically reverse charges within 30 days if evidence supports your claim
How to avoid subscription traps in the future
Many subscription services rely on users forgetting about recurring charges or being unable to locate cancellation options. Yafee recommends adopting preventive practices to avoid these situations with Invideo or any future subscription.
Use a separate payment method for subscriptions
Open a dedicated digital wallet, prepaid card or virtual card number for subscription payments. This isolates recurring charges and allows you to monitor spending easily. When you intend to cancel, you can deplete the card balance or cancel the card entirely, preventing accidental re-billing.
Set calendar reminders before renewal dates
Set a phone reminder for 5 days before your subscription renewal date. This buffer allows you to cancel before charges occur if you decide the service no longer serves you.
Screenshot your subscription details
After subscribing to Invideo, take a screenshot of your subscription confirmation email and plan details. Store these screenshots in a folder labeled "Subscriptions" on your phone or computer. If you need to cancel later, you have immediate reference information.
Checklist: confirm your cancellation is complete
Before you consider your cancellation finished, verify each of the following items.
| Action | Completed | Reference |
|---|---|---|
| Identified your subscription source (web, App Store or Google Play) | Yes / No | Check your email or payment statement |
| Logged into your account on the correct platform | Yes / No | Invideo.io, App Store or Google Play |
| Located your subscription settings and clicked "Cancel" | Yes / No | Your subscription page |
| Received and saved your cancellation confirmation email | Yes / No | Check inbox and spam folder |
| Verified the subscription expiry date in your confirmation email | Yes / No | Confirmation email from Invideo, Apple or Google |
| Checked your account 24 hours later to confirm no new charges | Yes / No | Your bank or payment app transaction history |
Final steps and contacting invideo's support office
If you encounter difficulties cancelling, or if you have already cancelled but continue to observe unexpected charges, you can contact Invideo directly through their registered office in India. Yafee has helped thousands of consumers navigate cancellation disputes by maintaining clear records and escalating through official channels when necessary.
Invideo's registered office in india
While Invideo operates primarily as a cloud-based service without a traditional customer service phone number, you can address formal correspondence to their registered corporate office. If you need to send a registered letter or formal notice regarding billing disputes, you may direct it to Invideo's head office address associated with their Indian operations. Check your subscription confirmation email or invoice for an official mailing address, or contact your state's Consumer Disputes Redressal Commission for assistance in locating the correct contact information.
Next steps after cancellation
After you have successfully cancelled your Invideo subscription, download any projects or videos you wish to preserve, as your free account will apply watermarks to future exports. Consider saving your edited files to cloud storage or your local device before your premium subscription expires. If you decide to resubscribe in the future, your account and project history will remain intact, allowing you to resume work immediately.
Support and guidance from yafee
Cancelling a subscription should never require legal intervention or escalation to consumer authorities, yet complex billing relationships between app stores, payment providers and service platforms make cancellation confusing for many users. Yafee specialises in translating subscription terms into actionable cancellation procedures aligned with your legal protections under Indian consumer law. If you have questions about your cancellation rights, Yafee is here to clarify your position and guide you through each step. Visit Yafee.com to access additional cancellation guides for other services and to understand your consumer protections in detail.