Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by MyPerfectCV, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at £0.79 for 48h, then £43.12 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
MyPerfectCV in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled MyPerfectCV
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your MyPerfectCV subscription with zero hassle
1
Fill in the form
Give us your details and those of your MyPerfectCV subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to MyPerfectCV. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if MyPerfectCV refuses your cancellation.
Frequently asked questions
Cancel MyPerfectCV: The Right Way
How to cancel MyPerfectCV and recover your subscription fees
Why MyPerfectCV cancellation requires immediate attention
MyPerfectCV operates as a UK-based subscription service designed to simplify CV creation through professionally templated documents and industry-specific content suggestions. The platform attracts thousands of British job seekers each month, but its business model relies on recurring billing that catches many users unaware. You build your CV free of charge, but the moment you attempt to download or print your finished document, the platform directs you into a paid subscription tier. Consequently, many subscribers discover ongoing charges on their bank statements weeks after their trial period expires, having forgotten they enrolled in automatic renewal.
Understanding your cancellation rights and the precise method to exit your subscription protects your finances and prevents unnecessary charges accumulating. At Yafee, we specialise in helping consumers navigate subscription cancellations across all major UK platforms, including CV builders. Your position is stronger than you may realise under current consumer protection legislation, and this guide walks you through every step required to cancel cleanly and secure any refunds due to you.
MyPerfectCV subscription tiers and what you're paying for
Clarifying what your subscription includes helps you decide whether cancellation aligns with your current job search needs.
Current pricing structure and plan options
MyPerfectCV offers four main subscription tiers, each with distinct pricing and commitment periods. The table below reflects typical pricing as of the current billing cycle, although MyPerfectCV adjusts rates periodically through promotional offers and regional variations.
| Subscription type | Duration | Typical cost | Key included features |
|---|---|---|---|
| 14-day trial | 2 weeks (auto-renews) | £1.95 to £5.95 | Limited downloads, template access, trial period |
| Monthly plan | Recurring monthly | £17.95 to £24.95 | Unlimited CV downloads, all templates, cover letter tools |
| Quarterly plan | 3 months continuous | £44.95 to £59.95 | Extended access, premium templates, career guidance |
| Annual membership | 12 months continuous | £99.95 to £149.95 | Best value option, complete feature set, all updates |
What your subscription covers versus what it does not
Your MyPerfectCV membership grants unlimited access to over 300 professionally designed templates calibrated to UK employment standards across finance, healthcare, technology, creative, and other major sectors. You receive pre-written phrases, bullet-point suggestions, and formatting guidance aligned with current British recruitment practices. The platform also includes unlimited PDF and Word document downloads, access to a cover letter builder, and archive articles on career development and interview preparation.
Notably, your subscription does not include one-to-one CV coaching, recruitment agency placement services, or direct employer connections. Most users find that after downloading their completed CV or securing employment, the ongoing subscription provides diminishing value. This is the natural point at which cancellation becomes sensible and financially prudent.
Your legal rights when cancelling a UK subscription service
Consumer protection legislation in the United Kingdom grants you specific rights when cancelling online subscriptions, and understanding this legal framework strengthens your position significantly.
The consumer contracts regulations 2013 and your 14-day cooling-off right
Under the Consumer Contracts Regulations 2013, which implements European Union consumer protection standards into UK law, you possess a statutory 14-day cooling-off period from the moment you subscribe to MyPerfectCV. During this window, you may cancel your subscription without providing any reason and receive a complete refund of all charges paid. This right applies regardless of whether you have downloaded your CV, used premium features, or accessed any content.
The 14-day period begins on the date your subscription becomes active, not the date you create your account. Therefore, if you subscribe on a Monday, your cooling-off period concludes at midnight on the following Sunday, two weeks later. Many users are unaware of this protection and miss the deadline through inaction, so tracking your subscription date carefully is essential.
Consumer rights act 2015 protections beyond the cooling-off period
Beyond the initial 14-day window, the Consumer Rights Act 2015 continues to protect you. This legislation requires MyPerfectCV to provide cancellation mechanisms that are as simple and accessible as the subscription process itself. Consequently, if the company makes cancellation deliberately difficult by, for example, hiding contact details, requiring phone calls when email cancellation is available, or demanding physical letters when online methods exist, you have grounds to escalate your complaint to the relevant consumer authority.
Your legal position: You are entitled to cancel your MyPerfectCV subscription at any time following the 14-day cooling-off period. The company must process cancellations promptly and cease all charges from your effective cancellation date. If MyPerfectCV continues billing you after you have cancelled, or refuses to refund charges within the 14-day period, you can lodge a formal complaint with the Citizens Advice Consumer Service or pursue the matter through small claims court if the amount justifies it.
How to cancel MyPerfectCV step by step
The cancellation process for MyPerfectCV involves specific procedural steps that you must follow precisely to ensure your subscription terminates and no further charges occur.
Step 1: log in to your MyPerfectCV account
Access your MyPerfectCV account using the email address and password registered at sign-up. If you have forgotten your password, use the "Forgot password" link on the login page to reset it via email. Ensure you have active internet access and use a device with a current web browser to avoid technical issues during the cancellation process.
Step 2: navigate to your account settings and subscription management area
Once logged in, locate the account or settings menu, typically found in the top-right corner of the platform or within a user profile dropdown. Select the subscription management or billing section. This area displays your current subscription status, next billing date, and available payment methods. Take a screenshot of this page for your records before proceeding, as evidence of your active subscription strengthens any future refund claim if necessary.
Step 3: identify and select the cancellation option
Within the subscription management section, you will find a "Cancel subscription" or "End membership" button or link. Click this option to initiate the formal cancellation workflow. MyPerfectCV may present a cancellation survey asking why you wish to leave; you are not obligated to complete this survey, but doing so takes minimal time and helps the company identify service improvements. Proceed to the next step regardless of whether you complete the survey.
Step 4: confirm your cancellation request
MyPerfectCV will ask you to confirm that you wish to cancel permanently. Confirm your intent by clicking the final confirmation button. The platform will then display a cancellation confirmation screen with a reference number and effective cancellation date. Copy this reference number and take a screenshot of the confirmation page immediately, as this serves as essential proof that you cancelled within the required timeframe.
Step 5: verify cancellation via email confirmation
MyPerfectCV sends a cancellation confirmation email to the address registered with your account within 24 hours of your request. Check your inbox and spam folder for this email. This email will restate your cancellation reference number, effective cancellation date, and any remaining subscription benefits (for example, access through the end of a current billing cycle). Save this email indefinitely as proof of cancellation.
Step 6: monitor your bank account for final charges
Confirm that no further charges appear on your bank statement in the days following your cancellation. Your final charge should be processed on or before the effective cancellation date confirmed in your cancellation email. If a charge appears after this date, contact your bank immediately and file a dispute, then escalate the matter to MyPerfectCV's customer service with your cancellation confirmation reference number and email.
Reclaiming refunds within the 14-day cooling-off period
If you cancel within 14 days of subscribing, you are legally entitled to a full refund of all charges paid. Processing your refund claim correctly ensures MyPerfectCV reimburses you promptly.
How refunds are processed and timescales
Under the Consumer Contracts Regulations 2013, MyPerfectCV must process your refund within 14 calendar days of receiving your cancellation request. The company must return funds to the original payment method you used at subscription; this means if you paid by debit card, the refund appears on your debit card account, and if you paid via PayPal, the refund returns to your PayPal balance. Some banks hold refunded amounts for an additional 3 to 5 working days before crediting your account, so do not be alarmed if the refund does not appear instantly in your available balance.
If 14 days pass without a refund appearing, contact MyPerfectCV customer service with your cancellation reference number and request a refund status update. At Yafee, we recommend keeping all cancellation emails and screenshots for at least 90 days, as this documentation becomes invaluable if you need to escalate a dispute with your bank or lodge a complaint with the consumer authority.
Disputing a refund that does not arrive
If MyPerfectCV does not refund you within 14 days despite your cancellation within the cooling-off period, take these steps. First, send a formal written request (email is acceptable) to MyPerfectCV's customer service address, stating your cancellation reference number, subscription date, and the date you expect the refund to have arrived. Allow a further 5 working days for a response. If the company does not respond or refuses the refund, contact your bank or payment provider and file a chargeback dispute, explaining that you cancelled within the legal cooling-off period and the company has not refunded you. Your bank will investigate and reverse the charge if your claim is valid.
What happens to your CV and downloads after cancellation
Cancelling your MyPerfectCV subscription does not delete your finished CV or downloaded documents, provided you have already saved them to your computer.
Accessing your CV after you cancel
If you downloaded your CV in PDF or Word format before cancelling, these files remain on your device indefinitely. You can continue to edit the Word document, print it, email it to employers, or upload it to job boards without any ongoing subscription. Consequently, most users download their completed CV before cancelling, removing any reason to maintain an active subscription.
However, if you did not download your CV before cancelling, you will lose access to your online CV builder and cannot retrieve your draft from MyPerfectCV's servers once your subscription terminates. You are therefore advised to download your CV in both PDF and Word formats before proceeding with cancellation, ensuring you retain a personal copy regardless of your subscription status.
Reactivating your account if you change your mind
If you cancel and later decide you need MyPerfectCV again, you can resubscribe to a new membership plan at any time. Your previous account data may or may not be available; contact customer service if you wish to recover previous CV drafts or template preferences. Yafee recommends noting your account email address and keeping records of any CVs you created, in case you need to reference them later.
Common cancellation mistakes that cost you money
Cancelling your MyPerfectCV subscription is straightforward when you follow the correct procedure, but several common errors prevent successful termination and result in continued charges.
Missing the 14-day cooling-off deadline
The single most costly mistake is allowing the 14-day cooling-off period to expire without cancelling. After this window closes, you forfeit your automatic right to a refund, although you can still cancel and cease future charges. To avoid this error, mark your subscription date on a calendar immediately and set a phone reminder for day 12, giving yourself a 2-day buffer to initiate cancellation. Many users forget they subscribed because the charge appears discretely on their bank statement and they delay acting until it is too late.
Cancelling through the wrong channel or incompletely
Some users email MyPerfectCV stating they wish to cancel but do not use the in-app cancellation process. Whilst email cancellation requests may eventually be processed, relying on customer service to action your request introduces unnecessary delays and disputes. Always cancel through the account settings section of the platform itself, as this creates an immediate, timestamped cancellation record that protects you legally. Emails can be overlooked, lost, or disputed; the platform's official cancellation process cannot.
Assuming cancellation has processed without confirming
After you click the final confirmation button, take a screenshot and save the cancellation email. Do not assume the process is complete until you receive written confirmation. Without this evidence, if a further charge appears and you dispute it with your bank, you have no proof that you actually cancelled. Your bank will ask for evidence of your cancellation request, and only the confirmation email or screenshot will satisfy their requirements.
Comparing MyPerfectCV with alternative CV building services
If you are deciding whether to cancel, understanding how MyPerfectCV compares to free and paid alternatives helps clarify whether the subscription remains worth the cost.
| Service | Cost model | Key strengths | Limitations versus MyPerfectCV |
|---|---|---|---|
| MyPerfectCV | Paid subscription from £1.95 | UK-tailored templates, cover letter tools, vast template library | Requires payment for downloads; auto-renewal trial |
| Canva Resume Builder | Free with optional paid templates | Highly visual, creative templates, intuitive drag-and-drop | Fewer professional UK-specific designs; less formal guidance |
| Google Docs Template | Free | No cost, cloud-based, easy collaboration | Requires manual formatting; no professional design guidance |
| LinkedIn CV tools | Free | Integrates with your LinkedIn profile, employer visibility | Limited template options; less detailed formatting control |
| CV-Library Premium | Paid subscription | Job matching features, CV optimization tips, recruiter visibility | Subscription cost similar to MyPerfectCV; fewer templates |
If you have already downloaded your finished CV, cancelling MyPerfectCV and using free alternatives for future edits (such as Google Docs or Microsoft Word) is financially sensible. However, if you frequently refine your CV for different job applications and value professional design input, retaining a subscription to either MyPerfectCV or a competitor service may justify the ongoing cost.
After cancellation: what to do next
Successfully cancelling your MyPerfectCV subscription closes one financial commitment, but taking a few additional steps protects you from unexpected issues and helps you stay organised.
Verifying that billing has permanently ceased
Review your bank or payment card statement 30 days after your cancellation to confirm that no charges from MyPerfectCV appear. If your subscription was monthly, you should see the final charge on your next billing date (approximately 30 days after cancellation) followed by silence thereafter. If charges continue beyond this date, contact MyPerfectCV immediately with your cancellation reference number and demand an explanation. If the company cannot justify the charge, file a chargeback with your bank and mention in your dispute that you cancelled within the legal requirement and the company has ignored your cancellation.
Requesting written confirmation of cancellation if needed
If disputes arise weeks or months later, having written confirmation becomes critical. You already have the cancellation email from MyPerfectCV, but if you ever need additional evidence, contact customer service and request a formal letter confirming the date your subscription was cancelled and that no further charges will be incurred. Keep this correspondence alongside your original cancellation email and screenshots, organised by date.
Updating your contact preferences and account data
Following cancellation, you may still receive marketing emails from MyPerfectCV, as subscription cancellation does not automatically remove you from their marketing list. If you wish to stop receiving promotional emails, locate the "unsubscribe" link at the bottom of these messages and follow it, or contact customer service requesting removal from all marketing communications. This step is optional but recommended if you do not anticipate resubscribing.
Escalating complaints if MyPerfectCV refuses to cancel
In rare cases, MyPerfectCV may refuse to process your cancellation request or dispute that you cancelled within the cooling-off period. Consumer protection legislation provides recourse mechanisms to resolve these disputes.
Escalation pathway if the company does not respond
If MyPerfectCV ignores your cancellation request or refuses to refund you within the legal 14-day window, escalate your complaint formally. First, send a written email (not through the website contact form) to the company's customer service department, stating clearly that you cancelled on [date], provide your reference number, and demand a response within 5 working days. If no response arrives, contact the Citizens Advice Consumer Service, which investigates complaints against businesses and can pressure companies to comply with consumer law. Provide the Citizens Advice team with all documentation: your subscription confirmation, cancellation confirmation, screenshots, emails, and any bank statements showing the disputed charges.
Filing a complaint with the relevant consumer authority
The Citizens Advice Consumer Service, operating as the primary consumer dispute resolution body in the United Kingdom, accepts complaints about breaches of consumer law, including failure to cancel subscriptions or process refunds. You can file a complaint free of charge at their website or by phone. They will contact MyPerfectCV on your behalf and attempt to resolve the dispute. If mediation fails and the amount exceeds their small claims threshold, you can pursue the matter in small claims court, where the burden of proof shifts to MyPerfectCV to demonstrate they processed your cancellation and refund correctly.
Checklist: ensuring your MyPerfectCV cancellation is complete and protected
Use this checklist to confirm that your cancellation is legitimate, documented, and protected against future disputes.
| Action | Completed? | Notes |
|---|---|---|
| Note your MyPerfectCV subscription date | ☐ | Critical for 14-day cooling-off period calculation |
| Download your finished CV in PDF and Word formats | ☐ | Prevents loss of your work after cancellation |
| Log in and use the in-app cancellation process | ☐ | Do not email; use the official platform method |
| Screenshot the cancellation confirmation page | ☐ | Save this image to your computer indefinitely |
| Save the cancellation confirmation email from MyPerfectCV | ☐ | This is your legal proof of cancellation |
| Verify no charges appear 30 days post-cancellation | ☐ | Check your bank statement for continued MyPerfectCV charges |
Summary and next steps
Cancelling MyPerfectCV is straightforward when you understand your consumer rights and follow the platform's official cancellation procedure. The Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 protect you at every stage, granting you a 14-day cooling-off period for refunds and ensuring the company cannot make cancellation deliberately difficult. Log into your account, navigate to subscription settings, confirm cancellation, save your confirmation email and screenshots, and verify that charges cease within 30 days. If disputes arise, escalate to the Citizens Advice Consumer Service with your documentation.
At Yafee, we have helped thousands of consumers cancel subscriptions across UK platforms and recover refunds they believed were lost. Your legal position is robust, your evidence is digital and permanent, and the process takes fewer than five minutes when completed correctly. If you encounter resistance from MyPerfectCV or discover charges continuing after cancellation, contact Yafee for guidance on your next steps, whether that involves disputing the charges with your bank or escalating to the consumer authority. Protect your finances, document everything, and do not assume cancellation is complete until you see written confirmation and your bank account reflects the cessation of charges.
Contact MyPerfectCV if you need customer support
If you experience technical difficulties during cancellation or need to dispute a charge, MyPerfectCV's customer service team should be your first contact. Locate their support email address on the website or within your cancellation confirmation email, and send a formal request with your account email, subscription start date, and cancellation reference number (if available). Allow 5 working days for a response before escalating further. Yafee remains available to review your correspondence and advise on escalation if the company fails to respond or refuses to honour your cancellation.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel MyPerfectCV?
Join over 30,000 users who already trust us.