How to cancel Simple Fasting and recover your subscription fees in canada
Understanding Simple Fasting and why you might want to cancel
Simple Fasting is a subscription-based mobile app available on iOS, Android, and web that guides you through intermittent fasting schedules, tracks your daily progress, and unlocks premium features to support your wellness journey. You pay weekly, monthly, or annually depending on which plan suits your lifestyle, and the service automatically charges your account at each renewal date.
If you've decided Simple Fasting isn't delivering the results or experience you expected, you're not alone. At Yafee, we've helped thousands of Canadians understand their legal rights and take control of unwanted subscriptions. The good news is that cancelling is straightforward once you know exactly where to look and what to expect.
When cancellation makes sense
You might consider cancelling if the app doesn't match your fasting routine, you prefer a different fitness tracker, the cost no longer fits your budget, or you've achieved your health goals. Whatever your reason, Yafee makes sure you understand every step of the process so you don't lose money to surprise charges.
Why timing matters for your wallet
Simple Fasting charges you automatically on your renewal date, which means you must cancel at least 24 hours before that date to avoid the next charge. Missing this window by even a few hours could lock you into another billing cycle. That's why Yafee recommends setting a calendar reminder the moment you decide to cancel.
Your consumer rights in canada and what they protect
Canadian consumer protection laws give you important safeguards when you purchase digital services and subscriptions.
What the consumer protection act says about digital subscriptions
Canada's federal and provincial consumer protection frameworks-primarily the Consumer Protection Act in Ontario, the Consumer Protection Act in British Columbia, and equivalent legislation in other provinces-do not grant an automatic 14-day cooling-off period for digital services once delivery has started. However, Simple Fasting voluntarily offers cancellation windows that exceed baseline protections: a 30-day refund period for website purchases and a 7-day window for multi-month commitment plans. These policies demonstrate the company's commitment to customer fairness. At Yafee, we encourage you to use these windows and document your cancellation request.
Your legal position
You have the right to cancel your subscription in accordance with Simple Fasting's stated refund policy. If the company breaches its own terms or fails to process a lawful cancellation, you can file a dispute with your provincial consumer protection authority or initiate a chargeback through your credit card issuer. In Ontario, contact the Ontario Office of the Attorney General Consumer Protection Division; in British Columbia, reach out to Consumer Protection BC. Your credit card company also has formal dispute resolution processes that can recover charges if Simple Fasting breached its own refund policy or failed to honour your cancellation request.
Your escalation options if Simple Fasting refuses
If Simple Fasting denies a refund you believe you deserve, escalate in the following order. First, request written confirmation of the company's refusal. Second, contact your provincial consumer protection authority with proof of your cancellation request and the company's response. Third, file a chargeback or dispute with your credit card issuer, providing documentation of your cancellation and any refusal correspondence. At Yafee, we've seen companies reverse unfair denials once consumers file formal complaints with regulators or their banks.
How to cancel Simple Fasting step-by-step
Your cancellation method depends on where you bought your subscription and which platform you use to access the app.
Cancel through apple app store (iOS)
If you subscribe via your iPhone or iPad, Apple handles the billing and you must cancel through Apple's settings, not within the Simple Fasting app itself.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions" from the menu that appears.
- If you don't see "Subscriptions," tap "Media and Purchases" instead, then sign in with your Apple ID and tap "Manage Subscriptions."
- Find and tap Simple Fasting from your list of active subscriptions.
- Tap "Cancel Subscription" and confirm your choice.
- Apple will offer you options to pause or downgrade; select "Cancel Subscription" to end it completely.
- You will receive an on-screen confirmation that your subscription has been cancelled.
- Save or screenshot the confirmation screen as proof of cancellation.
Your access to Simple Fasting ends at the end of your current billing period. You will not be charged on your next renewal date.
Cancel through google play (Android)
If you subscribe via an Android device, Google Play processes the billing and you must cancel through the Google Play app or website.
- Open the Google Play app on your Android device.
- Tap your profile icon in the top right corner, then select "Payments and subscriptions."
- Tap "Subscriptions" from the menu.
- Find and tap Simple Fasting from your list of active subscriptions.
- Tap "Cancel subscription" and select your reason for cancellation.
- Google Play may offer you a discount or pause option; skip these and proceed to full cancellation.
- Confirm the cancellation when prompted.
- Save or screenshot the confirmation message as proof.
Your access ends at the end of your current billing period, and you will not be charged again.
Cancel through the Simple Fasting website
If you subscribed directly through the Simple Fasting website rather than an app store, you must cancel through your account settings on their site.
- Visit the Simple Fasting website and log in to your account using your email and password.
- Navigate to "Account Settings" or "Subscription Management" (usually found in your profile menu or account dashboard).
- Locate your active subscription and select "Cancel Subscription" or "Manage Plan."
- Choose your reason for cancellation from the dropdown menu.
- Confirm the cancellation request.
- Simple Fasting will display a final confirmation message; screenshot this as proof of your cancellation.
- You should receive a confirmation email within minutes; save this email as additional proof.
- Check your email (including spam folders) for a cancellation confirmation from Simple Fasting.
If you do not receive a confirmation email within 24 hours, log back into your account to verify that the cancellation was processed.
Cancel via customer support (by email or contact form)
If you cannot locate the cancellation option online, contact Simple Fasting's support team directly.
- Visit the Simple Fasting website and find the "Contact Us" or "Help" section.
- Use their contact form or email address to send a clear cancellation request that includes:
- Your full name and email address associated with the account.
- The specific subscription plan you wish to cancel (weekly, monthly, or annual).
- Your request for confirmation of cancellation and any applicable refund eligibility.
- A request for written confirmation of the cancellation date.
- Send this request using tracked email (if possible) or screenshot the confirmation of submission from their contact form.
- Wait for a response within 5 to 7 business days.
- If you do not receive a response, follow up with a second email referencing your original request.
Keep all correspondence with Simple Fasting for your records, as it serves as proof of your cancellation request if you later need to dispute a charge with your credit card company.
Refunds and billing timelines after cancellation
Understanding when your cancellation takes effect and whether you qualify for a refund is essential to protecting your money.
When your cancellation takes effect
Simple Fasting's cancellation policies differ depending on how you subscribed and your plan type. If you cancel through an app store (Apple or Google), your cancellation is effective immediately, but your access continues until the end of your current billing cycle. If you cancel through the website, the same principle applies: your subscription stops at the end of the current billing period, and you are not charged on the next renewal date. Crucially, you must cancel at least 24 hours before your renewal date to avoid being charged for the next cycle.
Refund eligibility and timelines
Simple Fasting offers refunds under specific circumstances. If you purchased through their website, you may be eligible for a refund within 30 days of your initial purchase if you have not yet received substantial value from the service. For multi-month or annual plans, a 7-day refund window applies from the date of purchase. If you purchased through Apple App Store or Google Play, those platforms' refund policies take precedence: Apple offers refund requests within 14 days of purchase, and Google Play allows refund requests within 48 hours of purchase. At Yafee, we recommend filing refund requests immediately after cancellation if you believe you qualify, as these windows are strict.
How refunds are processed
Refunds are typically returned to your original payment method (credit card, debit card, or app store account credit). Processing time varies: refunds initiated through Apple or Google Play may take 3 to 5 business days to appear on your statement, while refunds requested directly from Simple Fasting may take 7 to 10 business days. If you do not see a refund after this timeframe, contact your credit card issuer or the app store to confirm it was processed.
Pricing and subscription plan comparison
Understanding Simple Fasting's pricing structure helps you calculate the true cost of cancellation and potential refund eligibility.
| Subscription plan |
Billing frequency |
Cost in CAD |
Auto-renews |
Refund window |
| Weekly plan |
Every 7 days |
$3.99 |
Yes, every 7 days |
7 days (app store) |
| Monthly plan |
Every 30 days |
$11.99 |
Yes, every 30 days |
7-30 days |
| Annual plan |
Once per year |
$69.99 |
Yes, every 365 days |
7-30 days |
| Free trial (if offered) |
Varies (typically 7 days) |
Free, then converts to paid |
Yes, unless cancelled |
Cancel before trial ends |
The annual plan offers the lowest per-month cost but locks you into the longest commitment. If you're unsure about Simple Fasting, the monthly plan provides more flexibility. Always verify your current plan and renewal date in your account settings before cancelling.
Common cancellation mistakes and how to avoid them
Cancelling a subscription sounds simple, but small mistakes can cost you money or leave you unable to prove you cancelled at all. Yafee has identified the most common errors and how to prevent them.
Mistake 1: cancelling in the app instead of through settings
Many users open the Simple Fasting app and search for a "Cancel Subscription" button within the app itself. This almost never works, because app developers intentionally hide the cancellation option in the app. Instead, you must cancel through your device settings (Apple or Google), your app store account, or the Simple Fasting website directly. If you cancel in the app, your subscription will continue and you will be charged.
Mistake 2: missing the 24-hour cancellation deadline
Simple Fasting charges you automatically on your renewal date. If you cancel less than 24 hours before that date, you will be charged for the next cycle. Set a calendar reminder 2 days before your renewal date so you have a buffer. Check your account settings to confirm your exact renewal date; do not guess.
Mistake 3: not requesting a refund immediately after cancelling
Cancellation and refunds are separate actions. Cancelling stops future charges but does not automatically trigger a refund for the current billing cycle. If you believe you qualify for a refund (within the 7- or 30-day window), file a refund request immediately after cancelling. App stores have strict refund deadlines, and missing them means losing your money.
Mistake 4: failing to document your cancellation
Always screenshot or photograph your cancellation confirmation screen. If Simple Fasting later claims you never cancelled, or if a charge appears after you've cancelled, you need proof. Save the confirmation email from the company as well. At Yafee, we've helped consumers dispute charges because they had saved confirmation screenshots.
Mistake 5: not checking your bank statement after cancelling
Some users cancel but never verify that future charges have stopped. Within 2 weeks of your cancellation, log into your bank or credit card account and confirm that no charge from Simple Fasting appears on your statement. If a charge does appear after you cancelled, contact your bank immediately to dispute it.
What to do after your cancellation is confirmed
Cancelling is only the first step; protecting yourself after cancellation ensures you don't face surprise charges or disputes down the line.
Monitor your bank and credit card statements
For 30 days after your cancellation, review your bank and credit card statements weekly to confirm that Simple Fasting has not charged you again. Mark your calendar for your old renewal date to double-check that no charge appears. If you see a charge, take action immediately by contacting your bank or credit card company.
Save all cancellation documentation
Create a folder (digital or physical) containing all cancellation-related documents: screenshots of cancellation confirmations, confirmation emails, refund receipts (if applicable), and any correspondence with Simple Fasting support. This documentation is critical if you later need to file a chargeback or complaint with a consumer protection authority.
Uninstall the app if you wish
Cancelling your subscription does not automatically uninstall the Simple Fasting app from your device. You can leave it installed (you simply won't have access to premium features), or you can uninstall it if you don't plan to use it again. Uninstalling does not affect your cancellation; it's purely a personal preference.
Report issues to yafee if cancellation is denied
If Simple Fasting refuses to honour your cancellation or denies a refund you deserve, Yafee can help you navigate escalation. Document the refusal, file a complaint with your provincial consumer protection authority, and consider filing a chargeback with your credit card company if necessary.
How to dispute a charge if Simple Fasting keeps billing you
Despite cancelling, some users report that Simple Fasting continues to charge them after their cancellation request.
Step 1: contact your credit card company
Call the customer service number on the back of your credit card and report the charge as unauthorized or the result of a cancelled subscription. Provide your credit card company with:
- Your cancellation date and proof (screenshot or email confirmation).
- The date of the unwanted charge.
- Your account details with Simple Fasting (if applicable).
Your credit card company will initiate a dispute (also called a chargeback) on your behalf. The issuer will request documentation from Simple Fasting; if the company cannot prove you authorized the charge after cancellation, you will receive a credit.
Step 2: file a complaint with your provincial consumer protection authority
If your credit card company denies your dispute, file a formal complaint with your provincial consumer protection authority. In Ontario, contact the Office of the Attorney General Consumer Protection Division. In British Columbia, contact Consumer Protection BC. Provide these authorities with all documentation: your cancellation proof, the unauthorized charge, your dispute denial, and any correspondence with Simple Fasting.
Step 3: escalate to yafee for additional support
If you continue to face unauthorized charges or refusal from Simple Fasting after these steps, Yafee has helped thousands of consumers recover their money by coordinating with regulators and documenting systematic non-compliance. Contact us with your case details and documentation.
If you require a formal cancellation by registered mail (raccomandata A/R) or certified post, use the following address. Simple Fasting's primary legal address is registered in Delaware, United States, with secondary operations in Cyprus. Send all formal written cancellation notices to:
Simple Fasting Inc.
Dover, Delaware
United States of America
Include in your letter:
- Your full name and email address associated with the account.
- Your subscription plan and renewal date.
- A clear statement: "I hereby cancel my subscription effective immediately" or "I hereby cancel my subscription effective [specific date]."
- A request for written confirmation of cancellation and refund eligibility.
- Your return address and a request that the company respond within 14 days.
Keep a copy of the letter and proof of mailing for your records. Allow 7 to 14 business days for the company to respond.
Summary: your path to cancelling Simple Fasting
Cancelling Simple Fasting in Canada is straightforward when you follow the correct procedure for your subscription method. Cancel through your Apple Settings (iOS), Google Play (Android), or the Simple Fasting website at least 24 hours before your renewal date to avoid the next charge. Request a refund immediately if you qualify under the 7- or 30-day refund window. Document all cancellation confirmations and monitor your bank statement for unauthorized charges. If Simple Fasting refuses to honour your cancellation or denies a refund you deserve, escalate to your credit card issuer or provincial consumer protection authority.
At Yafee, we've helped thousands of Canadians cancel unwanted subscriptions and recover their money when companies resist. Arm yourself with your legal rights under the Consumer Protection Act, document every step of your cancellation, and don't hesitate to escalate if the company refuses to cooperate. Your subscription is your choice, and you have the right to cancel it-regardless of the company's refusal tactics.