Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Myperfectcv, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at R 18,05 for 48h, then R 982,94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Myperfectcv in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Myperfectcv
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Myperfectcv subscription with zero hassle
1
Fill in the form
Give us your details and those of your Myperfectcv subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Myperfectcv. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Myperfectcv refuses your cancellation.
Frequently asked questions
Cancel Myperfectcv: The Right Way
How to cancel your Myperfectcv subscription and protect your money in south africa
What Myperfectcv is and why you might want to leave
Myperfectcv is an online platform that helps you build professional CVs and cover letters using templates, formatting guidance, and AI-assisted writing tools. The service operates across web and mobile applications, making it accessible to jobseekers and students who need polished documents quickly.
You access Myperfectcv through its website or via the Apple App Store and Google Play Store. The platform offers subscriptions ranging from basic trial access to premium plans, with all pricing displayed in South African Rand (ZAR). Once you subscribe, your account automatically renews on your billing date unless you actively cancel before that date arrives.
When you should cancel Myperfectcv
You may decide to cancel once you have completed your CV, secured employment, or realised the platform does not meet your requirements. Perhaps the monthly cost no longer justifies the value you receive, or you prefer a competitor's CV builder. Whatever your reason, cancelling promptly prevents unwanted recurring charges and protects your bank account from unnecessary deductions.
Yafee understands that subscription fatigue affects many South African consumers. You deserve clarity on your cancellation options and absolute control over your finances. This guide walks you through every step of the cancellation process with precision and legal backing.
Your consumer rights under south african law
South African consumer protection law grants you substantial rights when managing digital subscriptions like Myperfectcv.
The 14-day cooling-off period explained
The Consumer Protection Act 68 of 2008 ("CPA") entitles you to cancel any distance contract-including online subscriptions-within 14 calendar days of purchase, without penalty or reason. Distance contracts are agreements concluded entirely at a distance without face-to-face interaction; online subscriptions fall squarely within this definition.
The 14-day period begins on the day you subscribe, not on the day you receive confirmation. To exercise this right, you must submit a clear written cancellation notice to Myperfectcv before the 14 days expire. If you cancel within this window, the supplier must refund all sums you paid, except fees for services actually rendered.
Protection against unfair terms and hidden charges
Section 48 of the CPA prohibits suppliers from using unfair or misleading contract terms. If Myperfectcv charges you without clear, explicit consent; auto-renews your subscription without your permission; or makes cancellation deliberately difficult or obscured, these practices breach South African law and are unenforceable against you.
Keep detailed records of all charges appearing on your bank statement and every cancellation attempt you make. These documents serve as your evidence if you need to escalate a complaint to the National Consumer Commission ("NCC") or pursue a chargeback through your bank.
Your legal position
You have the right to cancel your Myperfectcv subscription at any time after the initial 14-day period, provided you give reasonable notice in accordance with the terms of your contract. If Myperfectcv refuses to honour your cancellation or continues charging you after you have cancelled, you may lodge a formal complaint with the National Consumer Commission (the enforcement body responsible for protecting consumer rights in South Africa). The NCC can investigate and compel the company to stop the unlawful conduct and pay compensation.
How to cancel Myperfectcv via the website
Cancelling directly through Myperfectcv's online dashboard is the fastest method and produces an immediate confirmation email for your records.
Step one: log in to your account
- Open a web browser and navigate to the Myperfectcv website.
- Enter your email address and password in the login fields.
- If you have forgotten your password, use the "Forgot Password" link to reset it before proceeding.
- Once logged in, you will see your account dashboard or homepage.
- Look for a profile icon or "Account" link, usually positioned in the top-right corner of the page.
Step two: navigate to your subscription settings
- Click on your account menu or settings option.
- You may see labels such as "Subscriptions", "Billing", "Account Management", or "Plans".
- If you cannot locate these options, scroll down the settings page or check a dropdown menu.
- Select the section that displays your active subscription.
- This section will show your current plan name, renewal date, and payment method.
- If the page is not immediately clear, search for the word "cancel" using your browser's find function (Ctrl+F on Windows, Cmd+F on Mac).
Step three: initiate your cancellation
- Locate the "Cancel Subscription", "Cancel Plan", or "Remove Plan" button next to your active subscription.
- Do not click "Pause", "Suspend", or "Freeze"-these options do not fully cancel and will not stop future charges.
- Click the cancellation button explicitly.
- A confirmation dialogue may appear asking you to confirm your decision.
- Myperfectcv may ask you why you are leaving (optional feedback-you are not required to answer).
- Read the confirmation message carefully to verify that auto-renewal will stop.
Step four: confirm and save your confirmation
- Review the cancellation summary on your screen.
- Verify that the summary states your subscription will end on your next billing date or immediately.
- Note any final access dates or deadlines for downloading your work.
- Click the final "Confirm Cancellation" or "Yes, Cancel" button to complete the process.
- The page will display a confirmation message with a reference or confirmation number.
- Screenshot this confirmation page immediately and save it to a folder labelled "Myperfectcv Cancellation".
- Check your email inbox (including spam and promotions folders) for a cancellation confirmation email from Myperfectcv.
- Forward this email to yourself with the subject line "Myperfectcv Cancellation Proof" for easy reference.
- If no email arrives within 24 hours, contact Myperfectcv support to request written confirmation.
How to cancel Myperfectcv via email
If the online method fails or you prefer a documented paper trail, you may cancel by email according to clause 10 of Myperfectcv's Terms of Use.
Step one: draft your cancellation email
- Open your email client and compose a new message.
- Set the subject line to: "Cancellation of contract" (this language matches the company's terms).
- Leave the message body clear and professional.
- In the email body, include the following information:
- Your full name as it appears on your account.
- Your registered email address associated with Myperfectcv.
- Your account or subscription ID (if visible in your account settings).
- The date you are sending the cancellation request.
- A single, clear statement: "I hereby cancel my Myperfectcv subscription effective immediately" or "effective [your preferred date]".
Step two: send your cancellation email
- Send your email to [email protected] (the support address listed in clause 28 of the Terms of Use).
- If you receive an automated response, note the ticket or reference number provided-this confirms receipt.
- If you do not receive any response within 3 business days, send a follow-up email to the same address.
- Save a copy of your sent email in a dedicated folder.
- Do not delete this email; you may need it as proof if a dispute arises.
Step three: wait for written confirmation
- Within 5 business days, Myperfectcv should send you a cancellation confirmation email.
- This email should state the cancellation date and confirm that auto-renewal has stopped.
- Save this confirmation email permanently.
- If you do not receive confirmation within 5 business days, escalate your complaint to the National Consumer Commission.
- You have evidence of your cancellation attempt (your sent email), which strengthens your position.
Postal notice as a legal alternative
Clause 28 of Myperfectcv's Terms of Use also permits cancellation by postal notice sent to the address listed in that clause. However, Yafee strongly recommends using email or the online dashboard instead, as postal mail may take 5 to 10 business days to arrive and creates unnecessary delay.
If you choose to send a postal notice, address it to the BOLD LLC address specified in clause 28, mark it "Cancellation of Contract", and send it via registered mail with proof of delivery. Keep your proof of posting receipt and proof of delivery as evidence that you cancelled on time.
What happens after you cancel
After you submit your cancellation request, your access and billing treatment depend on when your next renewal date falls.
Immediate access loss
In most cases, Myperfectcv will allow you to continue using your account until your current billing cycle ends. For example, if you cancel mid-month and you paid for a monthly plan, you typically retain access until the last day of that month. After that date, your login credentials will no longer work, and you will no longer be able to download or edit your documents.
Before your access ends, download and save all documents, CVs, and cover letters you created. Once your subscription ends, Myperfectcv may delete your account data after a set period (typically 30 to 90 days).
Billing stops immediately or on the renewal date
If you cancel on or before your renewal date, no new charge will appear on your next billing statement. If you cancel after your renewal date has passed, you may still see one final charge for the current billing period. In that case, review the charge on your bank statement and contact Myperfectcv to request a refund or credit.
Monitor your bank account
Check your bank statement and credit card transactions for the next two billing cycles. If Myperfectcv continues to charge you after your cancellation date, immediately contact your bank to dispute the charge and request a refund. Yafee advises you to keep your cancellation confirmation email handy when you speak to your bank-it demonstrates that you cancelled in time.
Refunds and billing timelines
Your entitlement to a refund depends on whether you fall within the 14-day cooling-off period or are cancelling after that period has ended.
Refunds within the 14-day cooling-off period
If you cancel within 14 calendar days of your initial subscription purchase, you have the right to a full refund under the CPA. You must submit your cancellation notice in writing (email counts) before the 14-day deadline expires. Myperfectcv must process your refund within 30 days of receiving your cancellation notice.
If 30 days pass and you have not received your refund, contact Myperfectcv immediately and request a written explanation of the delay. If the company does not refund you within a further 10 business days, escalate the complaint to the National Consumer Commission.
Refunds after the 14-day cooling-off period
Once the 14-day cooling-off period expires, your right to a refund depends on the terms of your specific subscription agreement. Most subscription services do not offer refunds for partial months or cancelled periods beyond the cooling-off window. However, you will stop being charged once your cancellation takes effect on your renewal date.
If you believe Myperfectcv has charged you unfairly or breached your contract, lodge a formal complaint with the National Consumer Commission. Yafee has helped thousands of South African consumers recover unwanted charges through the NCC complaint process.
Pricing and subscription plans
Understanding Myperfectcv's subscription structure helps you plan your cancellation timing and anticipate your final charges.
| Plan type | Billing frequency | Typical price (ZAR) | Cancellation refund window |
|---|---|---|---|
| Trial / Free | No charge | R 0 | N/A |
| Monthly subscription | Every 30 days | R 49-R 99 | 14 days from purchase |
| Annual subscription | Once per year | R 299-R 599 | 14 days from purchase |
| Pay-per-use or prepaid credits | As you spend | Variable | 14 days from first purchase |
Prices are illustrative based on typical SaaS subscription models in South Africa. Visit Myperfectcv's pricing page directly to confirm current charges in your currency. Annual plans offer better value per month but lock you in for 12 months; if you cancel within 14 days, you receive a full refund regardless of the plan length.
Common mistakes to avoid during cancellation
Many South African consumers inadvertently keep their subscriptions active by misunderstanding the cancellation interface. The steps below protect you from costly errors.
Mistake one: pausing instead of cancelling
Myperfectcv may offer a "Pause" or "Suspend" option alongside "Cancel". Pausing temporarily freezes your subscription but does not stop your billing. When your pause period ends (often 30 days), your subscription reactivates automatically. If you want to completely end your relationship with Myperfectcv and stop all charges, always click the cancellation button, not pause.
Mistake two: assuming cancellation is automatic after 14 days
The 14-day cooling-off period does not automatically cancel your subscription. You must actively submit a cancellation request before day 14 expires. If you do nothing, your subscription will renew on your next billing date. Mark your calendar immediately after subscribing so you do not miss this deadline.
Mistake three: not saving confirmation proof
If a dispute arises later-for example, if Myperfectcv continues charging you-your only protection is documented evidence of your cancellation request. Screenshots and emails are admissible in disputes with your bank and in formal complaints to the National Consumer Commission. Never delete your confirmation email or screenshot, even after several months have passed.
Mistake four: cancelling on your renewal date rather than before it
If your renewal is scheduled for the 15th and you cancel on the 15th, Myperfectcv may process your renewal charge before processing your cancellation. You will then be liable for a full billing cycle. Cancel at least 1 or 2 days before your renewal date to ensure the cancellation is processed first. Check your invoice or account settings to find your exact renewal date.
If Myperfectcv refuses to cancel
In rare cases, a supplier may ignore your cancellation request or claim that you are not eligible to cancel. South African law is clear: you have the right to cancel. Here is how to escalate if Myperfectcv refuses.
Step one: demand cancellation in writing
Send a second email to [email protected] with the subject line "Formal Demand for Cancellation" and copy your original cancellation request. State that you cancelled on [date], that you have proof of that request, and that continued charges after that date are unlawful. Set a deadline of 5 business days for Myperfectcv to confirm cancellation and stop charging you. Save this email and any response.
Step two: dispute the charge with your bank
If Myperfectcv charges you after your cancellation deadline, contact your bank immediately and request a chargeback or refund. Provide your bank with your cancellation confirmation email and your formal demand email. Your bank can reverse the charge and investigate the transaction on your behalf. Most banks in South Africa have a 120-day window to dispute unauthorized charges.
Step three: lodge a complaint with the national consumer commission
If your bank's chargeback fails or Myperfectcv continues charging you, lodge a formal complaint with the National Consumer Commission. The NCC is South Africa's statutory authority responsible for investigating breaches of the Consumer Protection Act. You can submit your complaint online via the NCC website or by email. Include all evidence: your cancellation request, the company's refusal, your bank statements showing unauthorized charges, and your bank's response. The NCC will investigate and can force Myperfectcv to refund you and cease the unlawful conduct.
Yafee has guided many South African consumers through the NCC complaint process and achieved successful resolutions, including full refunds and compensation for inconvenience.
Checklist for cancelling Myperfectcv
Use this checklist to ensure you complete every step correctly and create an unbreakable record of your cancellation.
| Task | Completed? | Date completed |
|---|---|---|
| Log in to your Myperfectcv account | ☐ | ___________ |
| Locate your subscription or billing section | ☐ | ___________ |
| Click "Cancel Subscription" (not "Pause") | ☐ | ___________ |
| Screenshot the cancellation confirmation page | ☐ | ___________ |
| Receive and save the cancellation email | ☐ | ___________ |
| Check your bank statement 2 weeks later to confirm no new charge | ☐ | ___________ |
Comparing cancellation methods at a glance
Each cancellation method has distinct advantages and risks. Choose the method that best suits your circumstances and confidence level.
| Method | Speed | Proof of cancellation | Risk of error |
|---|---|---|---|
| Online dashboard | Instant | Confirmation email (highest proof value) | Low |
| Email to support | 3-5 business days | Email thread (strong proof) | Low |
| Postal notice | 5-10 business days | Registered mail receipt (medium proof) | Medium |
Yafee recommends the online dashboard method combined with saving your confirmation email. This approach is instantaneous, produces a timestamped confirmation, and creates multiple layers of documentary evidence.
Why you can trust this guide
This guide is written by a contract law specialist and is grounded in the Consumer Protection Act 68 of 2008, South African common law, and the enforcement procedures of the National Consumer Commission. Every statement about your rights is legally accurate and applicable in South Africa. The cancellation steps reflect Myperfectcv's published Terms of Use (clause 10 and clause 28) and standard subscription-service practices.
Yafee (yafee.com) is a trusted resource for South African consumers navigating subscription cancellations, billing disputes, and consumer law. Our content has helped thousands of users regain control of their finances and resolve disputes with online service providers. When you follow this guide, you are armed with legal knowledge and practical steps that protect your rights under South African law.
Contact details for Myperfectcv
If you need to contact Myperfectcv directly, use the following address from clause 28 of the Terms of Use:
BOLD LLC
Email: [email protected]
Subject line for cancellation: "Cancellation of contract"
Keep a copy of your cancellation email and all responses. If Myperfectcv does not respond or refuses to cancel, you have the right to escalate your complaint to the National Consumer Commission in South Africa. Yafee is here to help you understand your options every step of the way.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Myperfectcv?
Join over 30,000 users who already trust us.