How to cancel Brickhouse Security and stop recurring charges in 2026

What Brickhouse Security is and why you might want to cancel

Brickhouse Security is a United States-based provider of GPS tracking devices and subscription platforms for vehicles, fleets, and personal assets. Operating from Indianapolis, the company sells hardware trackers paired with monthly, quarterly, or annual service subscriptions that deliver real-time location data, geofence alerts, and platform access. You pay for both the upfront tracker hardware and an ongoing subscription fee for connectivity and cloud-based tracking services.

Many customers initially find value in fleet monitoring, vehicle security, or family safety tracking. However, circumstances shift. You may have sold the vehicle, completed a trial period, found a competitor with better pricing, or simply decided the recurring charges no longer justify the service. Whatever your reason, canceling requires deliberate action and written documentation to prevent unwanted future charges. Yafee has helped thousands of consumers navigate recurring subscription cancellations and protect their payment accounts.

Common reasons customers cancel Brickhouse Security

Your situation likely matches one of these patterns. You sold or replaced a tracked vehicle, determined fleet tracking wasn't necessary after evaluation, or discovered a competing service with superior features or rates. Some customers cancel after disappointing support interactions, while others simply stopped using the service actively. You have the absolute right to terminate your subscription at any time, and Yafee recommends documenting every cancellation step to shield yourself from surprise charges.

Brickhouse Security pricing tiers and billing cycles

Brickhouse Security operates three primary subscription levels. The Basic plan costs $29.99 monthly, the Plus plan $39.99 monthly, and the Premium plan $49.99 monthly on month-to-month billing. The company discounts these rates for quarterly and annual prepayment options. Your billing date is critical because charges typically post before you receive notification, and cancellations submitted after your next billing cycle may not stop the next charge. Document your billing date immediately in your records.

Your consumer rights when canceling Brickhouse Security

Federal law and state consumer protection statutes grant you explicit rights to cancel recurring subscriptions and seek refunds under specific conditions.

The restore online shoppers confidence act protects your cancellation rights

The Restore Online Shoppers Confidence Act (ROSCA), enforced by the Federal Trade Commission (FTC), requires companies to provide simple, easy cancellation mechanisms. This federal statute mandates that cancellation requests be honored within a reasonable timeframe and that you receive clear confirmation. If Brickhouse Security makes cancellation difficult, obscure, or slow to process, they violate ROSCA. Screenshot and preserve written confirmation of every cancellation attempt.

State automatic renewal laws and your protection

Many states, including California, New York, Illinois, and Texas, have enacted automatic renewal statutes that exceed ROSCA's minimum standards. These state laws require companies to obtain clear, affirmative consent before charging renewals and provide straightforward cancellation methods. If Brickhouse Security charges you after cancellation, delays processing your request, or refuses to cancel, you may dispute the charge with your credit card issuer or file a complaint with your state's Attorney General consumer protection division.

Your legal position on refunds after cancellation

You may qualify for a full or partial refund if you cancel within seven days of a renewal charge and did not meaningfully use the service during that billing period. This right stems from federal consumer protection requirements and many state automatic renewal laws. If Brickhouse Security refuses to refund a charge you dispute, escalate to your payment processor's dispute resolution team or your state Attorney General's office. Yafee advises contacting your issuing bank immediately if a charge appears after your cancellation.

How to cancel Brickhouse Security step by step

Brickhouse Security offers two primary cancellation methods: the online cancellation portal and direct contact with customer support.

Method 1: cancel through the Brickhouse Security cancellation portal

The online cancellation portal provides the fastest and most documented path to ending your subscription.

1. Log in to your Brickhouse Security account at the company's website using your email and password.
2. Navigate to your account settings or subscription management section (typically labeled "Billing" or "My Subscription").
3. Locate the "Cancel Subscription" or "End Service" button or link.
4. Select your reason for cancellation from the dropdown menu provided.
5. Review the final confirmation screen, which should display your cancellation effective date.
6. Click "Confirm Cancellation" or similar final confirmation button.
7. Take a screenshot of the confirmation message and save the confirmation email that arrives in your inbox.

Method 2: cancel by contacting customer support directly

If the online portal is unavailable or you prefer verbal confirmation, contact Brickhouse Security's customer support team directly.

1. Call Brickhouse Security customer service at their main support line (verify the current number on their website, as phone lines may change).
2. Provide your account number and registered email address to the representative.
3. State clearly: "I want to cancel my Brickhouse Security subscription effective immediately" or specify a cancellation date.
4. Listen carefully for the cancellation confirmation date and any confirmation number provided.
5. Request the representative send you a written cancellation confirmation email.
6. Document the name, employee ID, and timestamp of the representative you spoke with.
7. Save the confirmation email when it arrives.

Timeline for cancellation processing

Brickhouse Security must process your cancellation request within a reasonable timeframe under ROSCA, typically interpreted as two to three business days. Your subscription should cease at the cancellation date you specified. If charges continue to appear after your documented cancellation date, you have grounds to dispute those charges. Yafee recommends monitoring your billing statements for 30 days after cancellation to confirm no further charges occur.

Preventing charges after cancellation

Take specific action to ensure Brickhouse Security does not charge you after your cancellation takes effect.

Submit cancellation before your next billing date

Charges typically post on your billing date, sometimes before you receive notification. Submit your cancellation request at least three to five business days before your next billing date to prevent a charge from processing. If your next billing date is within 48 hours, contact customer support by phone to verbally confirm cancellation before the charge posts.

Preserve all cancellation documentation

Save every piece of documentation related to your cancellation. Store the portal confirmation page screenshot, any confirmation email, phone call notes with the representative's name and timestamp, and confirmation numbers in a dedicated folder. Yafee advises retaining these records for at least one year in case you need to dispute a charge or escalate to your payment processor.

Monitor your payment account for 60 days

Review your credit card or bank statement monthly for two months after cancellation to confirm no new charges appear. If an unauthorized charge occurs, contact your card issuer immediately and reference your cancellation documentation. Your card issuer can reverse the charge and block future transactions from Brickhouse Security if you provide written evidence of cancellation.

Refund rights and how to claim them

You may qualify for a refund if specific conditions are met and you take action promptly.

Seven-day refund window for unused service

If you cancel within seven days of a renewal charge and did not meaningfully use the tracking service during that billing period, you may request a full refund. Contact Brickhouse Security customer support and reference the charge date, your cancellation date, and your minimal usage of the service. Provide any documentation showing you accessed the account infrequently or not at all during the charged period.

Disputing charges through your payment processor

If Brickhouse Security refuses a refund you believe is justified, dispute the charge directly with your credit card company or bank. File a dispute or chargeback claim, providing your cancellation documentation as evidence. Your card issuer will investigate and typically credit your account within 30 days if your documentation supports the dispute. This step may prevent future charges from Brickhouse Security on that payment method.

Escalation to your state attorney general

If Brickhouse Security continues charging after cancellation or refuses to honor your refund request, file a complaint with your state's Attorney General consumer protection office. Include your cancellation documentation, billing statements showing unauthorized charges, and copies of your disputes with the company. Many state attorneys general offices maintain divisions dedicated to resolving automatic renewal violations.

Common mistakes to avoid when canceling

Cancellation is straightforward when you follow proper procedure, but certain errors create complications.

Mistake 1: assuming account disuse prevents charges

Simply stopping use of your Brickhouse Security tracker does not automatically cancel your subscription. The service continues to charge your payment method on your billing date regardless of whether you log in or use the platform. You must explicitly submit a cancellation request through the portal or by contacting support. Yafee has seen many customers assume inactivity equals cancellation and discover months of unexpected charges.

Mistake 2: canceling only the tracker device without canceling the subscription

Deactivating or removing the physical GPS tracker from the platform does not cancel your subscription. Your account remains active and charges continue. You must submit a formal subscription cancellation request separate from any device removal.

Mistake 3: failing to document cancellation requests

Verbal requests without follow-up documentation create disputes. If you call customer support, always request written confirmation via email. If you use the online portal, immediately screenshot the confirmation page. Without documentation, you cannot dispute unauthorized post-cancellation charges.

Mistake 4: ignoring charges posted after cancellation

If a charge appears after your documented cancellation date, contact your card issuer immediately rather than waiting or hoping the issue resolves itself. Your payment processor has strict time limits for disputing charges, typically 60 to 120 days from the transaction date. Missing this window eliminates your dispute rights.

After you cancel Brickhouse Security

Your responsibilities continue beyond submission of your cancellation request.

Confirm your subscription has ended

Log into your Brickhouse Security account three to five days after your cancellation date and verify the account shows "Canceled" or "Inactive" status. If the account still appears active, contact support immediately with your cancellation documentation to confirm the cancellation processed correctly.

Update payment methods if necessary

If you had concerns about Brickhouse Security's billing practices, consider whether you want to remove that payment method from other subscription services to prevent further issues. If you stored your credit card with the company, your card issuer can issue a new card number to prevent any company from using your stored payment information.

Request your personal data if desired

Brickhouse Security maintains your GPS location history and device data. If privacy concerns motivated your cancellation, request the company delete or provide your personal data under the Consumer Privacy Act or your state's privacy law. This request should be made in writing and preserved for your records.

Comparing cancellation requirements across security service providers

Understanding how Brickhouse Security compares to competitors clarifies whether you selected the right service initially.

Steps to check your account status before canceling

Verifying your current subscription details prevents cancellation delays.

1. Log into your Brickhouse Security account online.
2. Navigate to "Billing" or "Subscription" settings.
3. Record your current subscription tier (Basic, Plus, or Premium).
4. Note your next billing date exactly as displayed.
5. Identify all active tracked devices linked to your account.
6. Check whether you have any active promotional discounts or trial periods that affect your next charge.
7. Take a screenshot of this information for your records.

Contacting Brickhouse Security for support and cancellation

Yafee recommends using multiple contact methods to ensure your cancellation request reaches the right team.

Submit your cancellation request through the online portal first, which creates an immediate digital record. If you prefer phone contact, call Brickhouse Security's customer service line during business hours and request a confirmation email be sent within 24 hours. Send a follow-up email to the company's support address stating your cancellation request, your account email, and the cancellation date you selected. Include your cancellation confirmation number or timestamp from your portal submission in the email. Retain copies of all emails and confirmations.

If Brickhouse Security fails to process your cancellation or charges you after your documented cancellation date, escalate your complaint to your state's Attorney General consumer protection division. Most state attorneys general maintain online complaint portals where you can submit documentation of unauthorized charges and the company's failure to honor your cancellation request. Yafee advises pursuing this route when direct resolution fails, as state enforcement actions often result in refunds and corrective billing practices.

Key takeaways for canceling Brickhouse Security safely

Canceling your Brickhouse Security subscription requires documentation, timing, and follow-up monitoring.

Submit your cancellation request through the online portal or by calling customer support, and obtain written confirmation of your cancellation date. Time your request at least three to five business days before your next billing date to prevent a final charge. Preserve screenshots, confirmation emails, and support contact details for at least one year. Monitor your billing statements for two months after cancellation to confirm no additional charges occur. If a post-cancellation charge appears, dispute it immediately with your card issuer, referencing your cancellation documentation. Yafee has helped thousands of consumers cancel recurring subscriptions and recover unauthorized charges by following this systematic approach.

Your consumer rights under the Restore Online Shoppers Confidence Act and state automatic renewal laws require Brickhouse Security to honor your cancellation promptly and provide transparent refund policies. You need not accept repeated charges, hidden cancellation processes, or delays. Take control of your billing by documenting every step, verifying cancellation completion, and escalating through proper channels when necessary. Yafee's cancellation guidance ensures you protect your payment account and recover funds when warranted.