Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Univision Now, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Univision Now in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Univision Now
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Univision Now subscription with zero hassle
1
Fill in the form
Give us your details and those of your Univision Now subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Univision Now. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Univision Now refuses your cancellation.
Frequently asked questions
Cancel Univision Now: Your Step-by-Step Guide
How to cancel Univision Now in singapore: your step-by-step guide and consumer rights
What is Univision Now and why consumers cancel
Univision Now is a subscription streaming service delivering live Spanish-language television and on-demand content across Univision and UniMás channels. Based in the United States, the service reaches Singapore viewers through USD billing and major app stores including Apple iOS and Google Play. If you subscribed directly, through an app store, or via a third-party platform, your cancellation route depends on where you entered the billing agreement.
Cancellations rise when subscribers discover billing continues after trial periods expire, content becomes repetitive, or viewing habits shift. Understanding your rights under Singapore consumer law strengthens your position throughout the cancellation process, whether you pursue a refund or simply terminate your account.
Who uses Univision Now and when cancellation makes sense
Univision Now appeals primarily to Spanish-speaking audiences seeking live broadcasts, telenovelas, sports programming, and news. Subscribers access the service via web browsers, mobile applications, Roku devices, and compatible smart TVs. If you subscribed through multiple platforms, you may hold separate billing agreements requiring individual cancellations. This oversight catches many subscribers and results in unwanted charges continuing on forgotten accounts.
Cancellation makes sense when the service no longer aligns with your viewing schedule, you experience persistent technical faults, or ongoing charges conflict with your budget. Singapore residents enjoy statutory protections that apply regardless of where Univision Now operates, and Yafee has helped thousands of consumers understand these entitlements before contacting providers.
Why your location in singapore matters legally
As a Singapore resident, you fall under the Consumer Protection (Fair Trading) Act, which grants remedies if digital services are faulty, incomplete, or fail to meet reasonable consumer expectations. This legislation applies even when you subscribe to a US-based service. A company's blanket "no refunds" policy does not automatically override your statutory protections, and understanding this distinction protects your negotiating position.
Your consumer rights in singapore and what they mean for cancellation
Singapore law grants you specific remedies when digital services fall short of their promises.
The consumer protection (Fair trading) act and your digital rights
Under Singapore's Consumer Protection (Fair Trading) Act, you have the statutory right to remedies including refunds, service credits, or contract termination if the digital content you purchased is faulty, inaccessible, incomplete, or materially different from how it was described. A service provider cannot contractually exclude these rights through standard terms and conditions. Consequently, if Univision Now advertised 24-hour access to all channels but you experienced repeated buffering, geographic blocking, or missing content during your billing period, you retain the right to claim compensation.
Furthermore, the Act covers services delivered over the internet. Since Univision Now operates as a subscription streaming platform accessible in Singapore, the legislation applies directly to your subscription agreement regardless of where the company's servers are located.
Your legal position when disputing charges
You retain the right to request a refund or partial credit if: Univision Now fails to provide the advertised service; the service contains material faults that remain unresolved within a reasonable timeframe; content becomes unavailable without advance notice; or billing continues after you cancel. The burden of proof lies with Univision Now to demonstrate the service was provided as described. You do not automatically accept their terms simply because they appear in their standard contract.
Escalating complaints to singapore's consumer authority
If Univision Now declines a refund or credit you believe is justified under the Consumer Protection (Fair Trading) Act, document all evidence immediately: screenshots showing service faults or unavailable content, transaction receipts, billing statements, timestamps of access failures, and copies of your communications with the company. Lodge a formal complaint with the Consumers Association of Singapore (CASE) or contact the relevant consumer protection authority directly.
CASE investigates complaints without requiring you to initiate legal proceedings. The association can mediate between you and the service provider to reach a fair resolution. Retain copies of all correspondence with Univision Now before escalating, as this documentation strengthens your claim. Yafee recommends submitting complaints within six months of the disputed charge for optimal resolution prospects.
Pricing and billing structure for Univision Now
Understanding Univision Now's pricing clarifies whether ongoing charges justify cancellation and strengthens refund arguments if technical issues occurred during your billing cycle.
| Plan type | Monthly cost (SGD) | Annual cost (SGD) | Billing frequency | Free trial period | Auto-renewal |
|---|---|---|---|---|---|
| Standard subscription | $10-15 | $99-149 | Monthly | 7 days (typical) | Yes |
| Premium bundle | $15-20 | $149-199 | Monthly | 7 days (typical) | Yes |
| Annual prepaid | N/A | $99-120 | Once yearly | None | Yes |
| Third-party app subscriptions | $5-15 | Varies | Per provider terms | Varies | Yes |
| Promotional/discounted rates | $2-8 (introductory) | N/A | Limited duration | None | Yes (converts to standard rate) |
Most subscribers activate a free trial lasting 7 days before the first charge applies. After the trial ends, Univision Now automatically renews your subscription on the billing anniversary unless you cancel beforehand. Promotional rates typically apply for 1 to 3 months before reverting to standard pricing. If you did not cancel before the promotional period ended and were charged at the full rate, this does not prevent you from cancelling now or claiming a refund if you cancelled before renewal but were still charged.
Methods to cancel Univision Now based on your subscription platform
Your cancellation route depends entirely on where you subscribed, and using the wrong method is the primary reason cancellations fail and charges continue.
Cancel if you subscribed directly through Univision now's website
Direct subscriptions mean you entered a billing agreement with Univision Now via their official website using your own payment card or PayPal. You must cancel through the same platform.
- Visit the Univision Now website and sign in with your email address and password.
- Open your web browser and navigate to the official Univision Now login page.
- Enter your registered email and password.
- If you cannot recall your password, click "Forgot Password" and follow the reset link sent to your email.
- Locate your account settings menu.
- Click the account icon, usually positioned in the top-right corner of your screen.
- Select "Account Settings", "My Account", or similar phrasing.
- Navigate to the "Subscription" or "Billing" section.
- Find your active subscription and select the cancellation option.
- You should see your current plan, next billing date, and a "Cancel Subscription" or "Manage Subscription" button.
- Click this button to proceed.
- Confirm your cancellation decision when prompted.
- Univision Now typically displays a confirmation page asking you to confirm the cancellation.
- Read any retention offers or explanations they provide.
- Click "Confirm Cancellation" or "Yes, cancel my subscription."
- Retain your cancellation confirmation number and email.
- You will receive an on-screen confirmation message with a reference number.
- Check your email for a confirmation email from Univision Now within 24 hours.
- Screenshot both confirmations and save them to your records.
Cancel if you subscribed through apple app store
Subscriptions purchased through Apple's App Store are managed within your Apple account, not Univision Now's website. You must cancel through Apple's system or your subscription will renew automatically.
- On your iPhone or iPad, open the Settings app.
- Locate the Settings icon on your home screen.
- Tap "Settings" to launch the application.
- Tap your name at the top of the screen.
- You should see your Apple ID, iCloud account information displayed here.
- Select "Subscriptions".
- Scroll down and tap "Subscriptions" if not immediately visible.
- Find Univision Now in the active subscriptions list.
- Locate "Univision Now" in the list of active subscriptions.
- Tap on it to open subscription details.
- Tap "Edit Subscription" or the edit icon.
- Look for an "Edit" button or pencil icon near the subscription details.
- Tap this option.
- Select "Cancel Subscription" and confirm.
- You will see a "Cancel Subscription" option.
- Tap it, then confirm when Apple asks you to verify your cancellation decision.
- Save your cancellation confirmation screenshot.
- Apple displays a confirmation message.
- Capture a screenshot showing the cancellation date and confirmation.
On a Mac computer, open the App Store, click your account icon in the top-right corner, select "Account Settings", choose "Subscriptions", find Univision Now, and click "Edit" to cancel.
Cancel if you subscribed through google play store
Google Play subscriptions require cancellation within the Google Play system. Cancelling the app itself does not cancel your subscription.
- Open the Google Play Store app on your Android device.
- Locate the Play Store icon on your home screen and tap it.
- Tap your profile icon in the top-right corner.
- You should see a circular profile icon.
- Tap this icon to open your menu.
- Select "Payments and subscriptions".
- Tap this option from the dropdown menu.
- Choose "Subscriptions".
- You will see all your active subscriptions listed.
- Tap on Univision Now to open its subscription details.
- Find Univision Now in your subscriptions list and tap it.
- Tap "Cancel subscription" and confirm your decision.
- You will see a "Cancel subscription" button.
- Tap it, then confirm when Google Play requests verification.
- Capture and save your cancellation confirmation.
- Screenshot the confirmation page showing the cancellation date.
Cancel if you subscribed through roku
Roku channel subscriptions are managed through your Roku account, not directly through Univision Now.
- Visit the Roku website and sign in to your Roku account.
- Open your web browser and navigate to my.roku.com.
- Enter your Roku email address and password.
- Navigate to your account settings.
- Look for "Account" or "Settings" in your Roku account dashboard.
- Select "Subscriptions" or "Channel Subscriptions".
- You will see all active channels and subscriptions.
- Find Univision Now and click "Manage" or "Cancel".
- Locate Univision Now in your subscriptions list.
- Click the manage button next to it.
- Confirm your cancellation decision.
- Roku will prompt you to confirm.
- Click "Cancel subscription" or "Confirm".
- Save your confirmation details.
- Screenshot the confirmation message showing the cancellation has been processed.
What happens after you cancel and timeline for access loss
Cancellation does not immediately remove access. Understanding your final viewing window prevents confusion and helps you identify billing errors.
Your access period after cancellation
When you cancel Univision Now, your access typically remains active until the end of your current billing cycle. If you cancel mid-month after paying for the full month, you retain access for the remainder of that month. If you cancel after paying for a full annual subscription, you generally keep access until the 12-month period expires, unless you specifically request immediate termination and a prorated refund.
Univision Now should send you a confirmation email specifying your final access date. If this email does not arrive within 24 hours of your cancellation, contact their support team to verify the cancellation was processed correctly and obtain written confirmation of your access end date.
Verification checklist after cancellation
Confirm your cancellation within 48 hours by completing these steps:
- Check your email for a cancellation confirmation message from Univision Now or the app store where you subscribed.
- Look in your inbox and spam folder.
- The email should specify your final access date and confirm no further charges will apply.
- Log back into your Univision Now account and verify the subscription shows as "Cancelled" or "Inactive".
- Visit the website or app and check your account settings.
- Your subscription status should display as cancelled.
- Review your next billing date in your payment method's transaction history.
- Log into your bank account, credit card portal, or PayPal.
- Check that no future charge from Univision Now appears scheduled.
- Set a reminder for two days after your final access date to verify you are no longer charged.
- Use your phone's calendar app or email reminder.
- After this date, check your bank account to confirm no charge has been applied.
Pursuing a refund after cancellation
Not all cancellations warrant refunds, but your statutory rights under Singapore law may entitle you to compensation for unused portions or service faults.
When you qualify for a refund
You qualify for a refund or service credit if any of these circumstances apply: you cancelled within 14 days of your initial subscription (consumer cooling-off period); Univision Now experienced persistent technical issues during your billing period and the company did not resolve them; you cancelled before your free trial expired but were still charged; the service was unavailable in Singapore due to geographic blocking or other restrictions; or you cancelled before renewal but were still charged despite your cancellation request.
The Consumer Protection (Fair Trading) Act does not mandate a specific refund period, but it requires traders to act within a reasonable timeframe. In practice, 14 to 30 days from your request is considered reasonable. Yafee recommends submitting refund requests in writing so you maintain documented proof of your claim date.
How to request a refund from Univision Now
- Gather all supporting documentation before contacting Univision Now.
- Collect your original transaction receipt, billing statement, screenshots showing service faults or unavailable content, timestamps of access problems, and a copy of your cancellation confirmation.
- Organize these chronologically.
- Contact Univision Now's customer support via email or their online contact form.
- Locate the company's customer service email address on their website.
- Use the email address listed under "Contact Us" or "Support".
- Send a formal request outlining your reason for the refund and reference the Consumer Protection (Fair Trading) Act.
- Compose a clear, factual refund request email.
- Include your account email, subscription dates, amount charged, and the reason for your refund request.
- Reference specific dates and issues if service faults occurred.
- Attach supporting documents (screenshots, receipts, cancellation confirmation).
- Request a response within 14 days.
- Allow 14 to 21 days for Univision Now's response.
- Keep your email and documentation saved.
- If they refuse, escalate to CASE or the consumer protection authority.
Escalating a denied refund to singapore's consumer authority
If Univision Now denies your refund or does not respond within 21 days, lodge a formal complaint with the Consumers Association of Singapore. Provide all documentation, including your original refund request, Univision Now's response (or evidence of non-response), and supporting evidence of service faults or billing errors.
CASE will investigate your complaint and may initiate mediation between you and Univision Now. This process is typically free for consumers and does not require you to hire a lawyer. Yafee advises maintaining detailed records throughout because these become critical evidence if your dispute escalates.
Common mistakes that prevent successful cancellation
Most cancellation failures result from predictable errors, and understanding these pitfalls protects you from unwanted charges persisting after you intended to stop.
Mistake 1: cancelling in the wrong location
The single most frequent error is cancelling through the Univision Now app or website when your subscription actually runs through Apple, Google Play, or Roku. Deleting the app or cancelling your Univision Now login account does not terminate billing if your payment agreement exists elsewhere. You must cancel precisely where the subscription was purchased. If unsure, contact Univision Now support directly and ask them to confirm where your billing relationship exists, then cancel through that specific platform.
Mistake 2: not saving cancellation confirmations
Screenshots and confirmation emails are your only proof if Univision Now claims you never cancelled and demands payment for subsequent months. Without this documentation, disputes become your word against theirs. Save every confirmation message, reference number, and screenshot immediately after cancelling. Store these in a dedicated folder on your computer or cloud storage service where you can access them months later if needed.
Mistake 3: assuming access ends immediately
Many subscribers believe cancellation terminates access instantly. In reality, you retain access until your current billing period expires. If you paid for the month in advance and then cancel, you do not receive an immediate refund for unused days. Understanding this distinction prevents you from incorrectly believing the cancellation failed because you still have access to content.
Mistake 4: cancelling during promotional periods without checking conversion rates
If you subscribed at a promotional rate (for example, SGD 2 monthly for 3 months), and do not cancel before the promotion expires, your next charge will be at the full standard rate without prior notice. Univision Now is required to notify you in advance of rate changes, but not all companies do this reliably. Set a calendar reminder to cancel before your promotional period ends if you do not intend to continue at the standard rate.
Mistake 5: failing to monitor your account after cancellation
Occasionally, automatic billing systems process a charge even after cancellation is recorded, particularly if the cancellation occurs very close to your billing date. Check your bank account and credit card statements within 48 hours of your final access date to verify no additional charge has been applied. If a charge appears after cancellation, you have strong grounds for a refund claim under the Consumer Protection (Fair Trading) Act.
Pricing comparison and whether Univision Now remains worth the cost
Evaluating Univision Now against alternatives clarifies whether cancellation is your best choice or whether adjusting your plan makes more financial sense.
| Service | Monthly cost (SGD) | Content focus | Spanish-language content | Free trial | Best for |
|---|---|---|---|---|---|
| Univision Now | $10-15 | Spanish-language live TV and on-demand | Primary focus | 7 days | Spanish-language viewers prioritizing live broadcasts |
| Netflix | $6.98-20 | Mixed international and English | Growing library | None (paid trial available) | Broad streaming variety |
| Disney Plus | $13.98 | Disney, Marvel, Star Wars, National Geographic | Limited | None | Family entertainment |
| Amazon Prime Video | $2.99-14.99 | Mixed content and original series | Moderate | 30 days | Broad variety with additional Prime benefits |
| HBO Max (Astro) | $14.99 (via Astro) | HBO, Warner Bros, discovery content | Limited | Varies | Premium entertainment and films |
| YouTube TV (US only) | Not available in Singapore | Live TV across genres | Limited | N/A | Not applicable to Singapore |
Univision Now remains the most cost-effective option specifically for Spanish-language live television and telenovelas. If your primary interest is Spanish-language content, alternatives offer significantly less. However, if you also enjoy English-language content or general streaming, bundling Netflix or Prime Video with Univision Now may cost less than maintaining separate premium services. Conversely, if your viewing habits have shifted away from Spanish-language programming, cancellation eliminates a recurring charge without viable replacement needed.
Contact information for escalation and complaints
If Univision Now does not respond to your cancellation request or refund claim, use these official contact routes to escalate.
Univision Now customer support contact details
Send cancellation and refund disputes to the Los Angeles corporate office, which manages web-based subscription accounts for Univision Now. This address is the designated escalation point for billing matters involving subscription services accessed internationally.
Univision Communications Inc.
Subscription Services Department
9405 NW 41st Street
Miami, Florida 33178
United States
Email: [email protected] or [email protected] (check their website for current email addresses)
Include your account email, subscription dates, the charge amount, and your refund or cancellation request. Request a response within 14 days and retain a copy of your correspondence.
Singapore consumer protection escalation contacts
If Univision Now does not resolve your dispute, lodge a complaint with the Consumers Association of Singapore.
Consumers Association of Singapore (CASE)
Email: [email protected]
Phone: +65 6100 0315
Website: case.org.sg
Provide all documentation including your original dispute communication, Univision Now's response, proof of subscription, and evidence of your cancellation attempts. CASE will assess your claim and investigate.
Your cancellation summary and next steps
Cancelling Univision Now requires identifying your subscription platform, navigating to the correct cancellation location, and confirming the cancellation through multiple verification methods. Your Singapore consumer rights under the Consumer Protection (Fair Trading) Act protect your interests regardless of Univision Now's standard terms. If service faults occurred, you retain the right to request compensation even after cancellation.
Take these three actions immediately: First, identify where you subscribed by checking your bank or payment app statements for the merchant name. Second, follow the platform-specific cancellation steps outlined above for your subscription location. Third, save your cancellation confirmation and monitor your account within 48 hours to confirm no further charges apply.
Yafee has helped thousands of consumers navigate streaming service cancellations and understand their digital rights. By following this guide, you position yourself to cancel without delays, protect your statutory rights under Singapore law, and escalate complaints if necessary. Should Univision Now resist your cancellation or deny a legitimate refund, you have documented evidence and clear escalation paths through CASE to resolve the dispute fairly.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Univision Now?
Join over 30,000 users who already trust us.