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Frequently asked questions
Cancel Cvmaker: The Right Way to Protect Your Money
How to cancel Cvmaker and protect your money in singapore
What is Cvmaker and why you might want to cancel
Cvmaker is a subscription-based resume and CV builder available to users across Singapore via web and mobile applications. The platform provides templated CV creation, professional editing tools, and premium features accessible through recurring subscriptions charged in Singapore dollars. You access Cvmaker either directly through their website or via the Apple App Store and Google Play Store.
The company operates from Amsterdam, Netherlands, but charges you in SGD and processes billing through multiple channels. This multi-channel subscription approach creates different cancellation pathways, which is why many users find the process confusing. Yafee specialises in helping you navigate exactly where to cancel based on how you subscribed, ensuring you stop charges before the next billing cycle.
When you should cancel Cvmaker
You might cancel if you have completed your CV, prefer another platform, or no longer need premium features. Some users subscribe expecting a one-time charge and later discover they have been billed repeatedly. Others realise the free tier meets their needs, or they prefer desktop-based CV software instead.
If you subscribed via your phone's app store, you may not realise your subscription renews automatically every month or week. Yafee recommends checking your active subscriptions monthly to catch unwanted charges before they occur.
How Cvmaker charges you
Cvmaker operates two separate billing systems: direct web purchases and app store purchases. Web transactions carry a no-refund policy and waive your withdrawal rights once payment is submitted. App store purchases (Apple or Google) are refundable through those platforms, not through Cvmaker directly.
This distinction matters because your cancellation method and refund eligibility depend entirely on which channel you used to subscribe. Understanding your payment method is the first step to cancelling correctly.
Cvmaker pricing and subscription plans in singapore
Below are the current subscription tiers available on the Singapore App Store, all priced in SGD.
| Plan name | Price (SGD) | Billing period | Best for |
|---|---|---|---|
| Resume Maker Pro Weekly | S$4.98 | 7 days | Short-term users |
| Resume Maker Pro Monthly | S$12.98 | Monthly | Most popular choice |
| Resume Builder Pro Monthly (standard) | S$8.98 | Monthly | Budget option |
| Resume Builder Pro Monthly (premium) | S$19.98 | Monthly | Full-featured access |
| Resume Maker Pro Quarterly | S$19.98 | 3 months | Longer commitment |
| Resume Builder Pro Yearly | S$39.98 | 12 months | Annual savings |
All plans renew automatically unless you cancel before the next billing date. Yafee tracks renewal dates to help you avoid surprise charges and maintain control over your subscriptions.
Why you should cancel before your next billing date
Acting fast is essential when you decide to cancel Cvmaker because most subscriptions renew automatically.
Reasons users cancel Cvmaker
You may have completed your CV and no longer need the premium tools. Some users realise the free tier contains all the features they require. Others discover competitor platforms offer better value or more flexible cancellation terms. Many cancel because they were charged without authorising automatic renewal, or they simply no longer use the service.
The cost of delaying cancellation
If you subscribe on a monthly plan at S$12.98 and delay cancellation by even 10 days after deciding not to renew, you risk being charged the full monthly amount. Weekly plans (S$4.98) renew every 7 days, meaning a 5-day delay results in an additional charge. Cancelling within 24 hours of making your decision eliminates this financial risk entirely.
How to cancel Cvmaker on the web
If you subscribed directly through Cvmaker's website, follow these steps to cancel your subscription and prevent future charges.
Step one: log in to your account
- Open your web browser and visit cvmaker.com.
- Click the login button or account icon in the top-right corner.
- Enter your email address and password.
- Click "Sign in" and wait for the page to load fully.
Step two: access your subscription settings
- Once logged in, locate your profile menu (usually a circular icon or "Account" link in the top-right corner).
- Select "My account," "Account settings," or "Profile."
- Look for a section labeled "Subscription," "Billing," "Membership," or "Plans."
- If you cannot find this option in the main menu, scroll down the account page to find billing information.
Step three: cancel your subscription
- In the subscription section, locate a button or link that says "Cancel subscription," "Deactivate subscription," or "Stop recurring payments."
- Click this button.
- Cvmaker may ask you why you are cancelling. You can skip this question or provide feedback.
- Confirm your cancellation when prompted by clicking "Yes, cancel" or a similar confirmation button.
- You should receive a confirmation email within 24 hours containing your cancellation reference number.
Step four: verify your cancellation
- Check your email inbox (including spam folders) for the cancellation confirmation from Cvmaker.
- Log back into your Cvmaker account and return to the subscription section.
- Your status should display "Cancelled," "Inactive," or "No active subscription."
- Keep your confirmation email and reference number for your records in case you need to dispute a charge later.
How to cancel Cvmaker on the apple app store
If you subscribed through the Apple App Store on your iPhone, iPad, or Mac, you must cancel through Apple's subscription management system, not through Cvmaker directly.
Step one: open the app store settings
- On your iPhone or iPad, open the App Store app.
- Tap the account icon in the top-right corner (your profile picture).
- Select "Subscriptions."
Step two: find your Cvmaker subscription
- Scroll through the list of active subscriptions.
- Locate and tap "Cvmaker" or "Resume Maker Pro."
- You will see your subscription details, renewal date, and plan name.
Step three: cancel your subscription
- Tap "Cancel Subscription" (or "Edit Subscription").
- Apple will ask you to confirm the cancellation and may offer you a discount to keep your subscription.
- Tap "Confirm Cancellation" or "Stop Subscription" to finalise.
- Apple sends you a confirmation email within minutes.
Step four: request a refund (if eligible)
- If you were charged recently and no longer use Cvmaker, you can request a refund from Apple.
- Open the App Store app and go to your account.
- Select "Purchased" or "Account" and find your Cvmaker transaction.
- Tap "Report a Problem" next to the charge.
- Select your reason (e.g., "I did not authorise this charge" or "I did not use this subscription").
- Apple reviews your request and typically responds within 24-48 hours.
How to cancel Cvmaker on google play
If you subscribed through the Google Play Store on your Android device, you cancel through Google's subscription system.
Step one: access google play settings
- Open the Google Play Store app on your Android phone or tablet.
- Tap your profile icon in the top-right corner.
- Select "Manage your Google Account."
Step two: navigate to subscriptions
- Tap the "Payments and subscriptions" tab.
- Select "Subscriptions."
- All your active subscriptions appear in a list.
Step three: cancel the Cvmaker subscription
- Find and tap "Cvmaker" or "Resume Maker Pro" in your subscriptions list.
- Tap "Cancel subscription."
- Google may offer you a discount or ask for feedback on why you are cancelling.
- Confirm your cancellation by tapping "Cancel subscription" again.
- Google sends a confirmation email to your registered Gmail address.
Step four: request a refund from google
- If you were charged within the last 48 hours, you can request a refund directly from Google.
- Go to your Google Play transactions and find the Cvmaker charge.
- Tap "Report a problem."
- Select your reason for the refund request.
- Google processes refund requests within 1-5 business days.
Your legal position and consumer rights in singapore
As a consumer in Singapore, you are protected by the Consumer Protection (Fair Trading) Act (CPFTA), which governs subscription services and automatic renewal practices.
What the law says about subscriptions
The CPFTA requires that companies like Cvmaker obtain your clear, informed consent before charging you for a subscription. Furthermore, the Act mandates that you must be able to cancel your subscription easily, using the same method you used to sign up. Consequently, if you subscribed online, Cvmaker must provide an online cancellation method at no cost.
Under the CPFTA, you have the right to a refund if Cvmaker has not provided the service or has charged you without proper authorisation. The law also protects you from misleading terms or hidden fees.
Your legal position
If Cvmaker charges you after you cancel: You have the right to dispute the charge with your bank or payment provider and request a refund within the timeframe set by your financial institution (usually 60-120 days). You can also lodge a complaint with the Consumers Association of Singapore (CASE), which investigates breaches of the CPFTA free of charge.
If Cvmaker refuses to cancel your subscription: Document all your cancellation attempts and communication with Cvmaker. Contact CASE with evidence of your cancellation request. CASE can mediate between you and Cvmaker and enforce your rights under the CPFTA.
If you were not authorised for automatic renewal: You are entitled to a full refund of all charges since the unauthorised renewal began. Yafee recommends providing your cancellation confirmation and any evidence that you did not consent to automatic billing.
How to escalate if Cvmaker does not respond
- Keep all cancellation confirmation emails and reference numbers.
- If Cvmaker charges you again within 30 days of cancellation, contact their support team in writing (email).
- If Cvmaker does not refund you within 14 days, lodge a complaint with the Consumers Association of Singapore (CASE) at case.org.sg or call 6100-0315.
- Provide CASE with your cancellation confirmation, proof of the unauthorised charge, and any correspondence with Cvmaker.
- CASE will investigate and work toward a resolution within 30-60 days.
What happens after you cancel Cvmaker
Cancelling Cvmaker stops future charges, but your current subscription remains active until the end of your billing period.
Your access after cancellation
If you cancel on the 15th of a monthly billing cycle that started on the 1st, you retain full access to Cvmaker's premium features until the 1st of the next month. On that date, your account reverts to the free tier (if available), and you lose access to premium tools. This grace period applies to all platforms (web, Apple App Store, Google Play).
Downloading your CV before access expires
Before your billing period ends, download or export your CV files to your computer. Log into Cvmaker, locate your completed CV, and select "Download," "Export," or "Save as PDF." Save this file to your computer with a clear filename so you can access it after your premium access expires.
Refund eligibility timeline
If you subscribed through the Apple App Store or Google Play, you can request a refund within 48 hours of the charge. If you subscribed directly through Cvmaker's website, the company's stated policy waives refunds once payment is submitted, although consumer protection law may override this. Yafee recommends requesting a refund immediately if you believe the charge was unauthorised or if Cvmaker failed to deliver the service.
Common mistakes to avoid when cancelling Cvmaker
Cancellation is straightforward, but a few missteps can leave you exposed to unexpected charges or lost refunds. Here is what to avoid.
Mistake one: assuming your subscription ended automatically
Many users believe their free trial or promotional period automatically converts to a cancelled subscription. In reality, Cvmaker automatically enrolls you in a paid plan when your trial ends unless you actively cancel beforehand. Always cancel before your trial expires, even if you plan to resubscribe later.
Mistake two: deleting the app instead of cancelling the subscription
Removing Cvmaker from your phone does not cancel your subscription. The app is separate from your billing. You must cancel through the app store or Cvmaker's website. If you delete the app without cancelling, you will continue to be charged monthly.
Mistake three: not saving your cancellation confirmation
Always keep your cancellation confirmation email and reference number. If Cvmaker charges you again, you will need proof of cancellation to dispute the charge or lodge a complaint with CASE. Screenshot or print your confirmation for your records.
Mistake four: cancelling on the wrong platform
If you subscribed via the Apple App Store, you cannot cancel through Cvmaker's website. You must cancel through Apple. Similarly, Google Play subscriptions cannot be cancelled through Cvmaker directly. Confirm which platform processed your subscription before attempting to cancel.
Mistake five: ignoring the grace period before the charge
Cvmaker typically charges on the same day your subscription renews. If your billing date is the 20th and you cancel on the 19th, you will still be charged. Cancel at least 1-2 days before your renewal date to avoid this charge.
Cvmaker cancellation checklist
Use this checklist to ensure you cancel correctly and protect yourself from future charges.
| Task | Status | Notes |
|---|---|---|
| Identify which platform you subscribed through (web, Apple, or Google) | [ ] Done | Check your payment confirmation email |
| Download and save your CV files before access expires | [ ] Done | Export as PDF and store locally |
| Complete the cancellation on the correct platform | [ ] Done | Use the platform where you subscribed |
| Receive and save your cancellation confirmation email | [ ] Done | Note the reference number and date |
| Verify your subscription status shows "Cancelled" after 24 hours | [ ] Done | Log back in to confirm |
| Monitor your next billing date to confirm no charge appears | [ ] Done | Check your bank or payment app |
Contact information for Cvmaker in singapore
If you need to contact Cvmaker directly regarding your cancellation or billing, the company operates from the following address.
Cvmaker head office
Cvmaker
Amsterdam, Netherlands
Email: [email protected]
Website: cvmaker.com
Although Cvmaker operates from the Netherlands, the company serves Singapore customers and processes transactions in SGD. Your consumer protections under the Consumer Protection (Fair Trading) Act apply regardless of where Cvmaker is based.
Escalation routes in singapore
If Cvmaker fails to respond to your cancellation request or refund claim within 14 days, contact the Consumers Association of Singapore.
Consumers Association of Singapore (CASE)
Email: [email protected]
Phone: 6100-0315
Website: case.org.sg
CASE investigates complaints about breaches of the CPFTA and can compel companies to refund unauthorised charges. You do not need to pay a fee to lodge a complaint with CASE.
Conclusion: take control of your subscription today
Cancelling Cvmaker is straightforward once you understand which platform processed your subscription and follow the correct cancellation steps. The most common delays occur when users attempt to cancel through the wrong channel or fail to save their confirmation for future reference.
Remember that your consumer rights under Singapore's Consumer Protection (Fair Trading) Act protect you against unauthorised charges and unfair cancellation practices. If Cvmaker charges you after you cancel, you have the right to dispute the charge and request a refund. Document your cancellation and escalate to CASE if the company refuses to respond.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorised charges by providing step-by-step guidance tailored to each payment platform. Visit Yafee today to access cancellation guides for hundreds of services and learn how to protect yourself from recurring billing traps. Yafee also tracks your subscription renewal dates and sends you timely reminders so you never miss a cancellation deadline. Whether you are cancelling Cvmaker or another service, Yafee ensures you navigate the process with confidence and protect your money.